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Enterprise Content Management - Global Strategic Business Report

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    Report

  • 581 Pages
  • February 2025
  • Region: Global
  • Global Industry Analysts, Inc
  • ID: 5310743
The global market for Enterprise Content Management was valued at US$72.6 Billion in 2024 and is projected to reach US$141.4 Billion by 2030, growing at a CAGR of 11.7% from 2024 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Global Enterprise Content Management (ECM) Market - Key Trends & Drivers Summarized

What Is Enterprise Content Management (ECM)?

Enterprise Content Management (ECM) refers to the strategies, technologies, and tools used to manage, store, and deliver content and documents across an organization. ECM systems enable businesses to capture, organize, and retrieve information efficiently, ensuring that the right information is accessible to the right people at the right time. Key components of ECM include document management, records management, workflow automation, and collaboration tools. ECM systems are essential for improving operational efficiency, ensuring compliance with regulations, and facilitating better decision-making by providing timely access to critical information.

How Are Technological Advancements Shaping This Market?

Technological advancements are significantly shaping the ECM market. The adoption of cloud-based ECM solutions is enabling organizations to access and manage content from anywhere, enhancing flexibility and scalability. Advances in artificial intelligence (AI) and machine learning (ML) are automating content classification, extraction, and analytics, improving efficiency and accuracy. The integration of advanced security features, such as encryption and access controls, is enhancing the protection of sensitive information. Additionally, the development of mobile ECM solutions is supporting remote work and collaboration, making it easier for employees to access and manage content on-the-go.

What Role Do Market Demands Play in This Industry?

Market demands are driving significant changes in the ECM market. The increasing volume of digital content and the need for efficient content management solutions are boosting demand for ECM systems. The growing emphasis on regulatory compliance and data governance is prompting organizations to adopt ECM solutions to manage records and ensure compliance with industry standards. The rise of remote work and the need for effective collaboration tools are also influencing market trends, with businesses seeking ECM systems that support seamless collaboration and information sharing. Additionally, the focus on improving operational efficiency and decision-making is driving the adoption of ECM solutions that provide timely access to relevant information.

What Factors Are Driving Market Growth?

The growth in the ECM market is driven by several factors, including the increasing volume of digital content, advancements in ECM technologies, and the rising demand for compliance and governance solutions. The need for efficient content management and retrieval solutions is propelling market growth, as organizations seek to improve operational efficiency and decision-making. Technological innovations, such as cloud-based ECM and AI-driven content analytics, are enhancing the capabilities and adoption of ECM systems. The growing emphasis on regulatory compliance and data governance is also driving demand for ECM solutions. Additionally, the rise of remote work and the need for effective collaboration tools are contributing to market growth. These factors collectively ensure robust growth in the ECM market.

Scope of the Study

The report analyzes the Enterprise Content Management market, presented in terms of market value (US$ Thousand). The analysis covers the key segments and geographic regions outlined below.

Segments:

Component (Solutions, Services); Deployment (On-Premise, Cloud); Vertical (Retail, Communication Media & Services, Manufacturing & Natural Resources, BFSI, Transportation & Logistics, Government & Utilities, Other Verticals).

Geographic Regions/Countries:

World; USA; Canada; Japan; China; Europe; France; Germany; Italy; UK; Spain; Russia; Rest of Europe; Asia-Pacific; Australia; India; South Korea; Rest of Asia-Pacific; Latin America; Argentina; Brazil; Mexico; Rest of Latin America; Middle East; Iran; Israel; Saudi Arabia; UAE; Rest of Middle East; Africa.

Key Insights:

  • Market Growth: Understand the significant growth trajectory of the ECM Solutions segment, which is expected to reach US$102.7 Billion by 2030 with a CAGR of a 11.0%. The ECM Services segment is also set to grow at 13.9% CAGR over the analysis period.
  • Regional Analysis: Gain insights into the U.S. market, valued at $24.5 Billion in 2024, and China, forecasted to grow at an impressive 14.8% CAGR to reach $12.8 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Report Features:

  • Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2024 to 2030.
  • In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
  • Company Profiles: Coverage of major players such as Adobe Inc., Ascend Software, Atlassian, Box, Inc., Capgemini SE and more.
  • Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Why You Should Buy This Report:

  • Detailed Market Analysis: Access a thorough analysis of the Global Enterprise Content Management Market, covering all major geographic regions and market segments.
  • Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
  • Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Enterprise Content Management Market.
  • Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

  • How is the Global Enterprise Content Management Market expected to evolve by 2030?
  • What are the main drivers and restraints affecting the market?
  • Which market segments will grow the most over the forecast period?
  • How will market shares for different regions and segments change by 2030?
  • Who are the leading players in the market, and what are their prospects?

Some of the 108 major companies featured in this Enterprise Content Management market report include:

  • Adobe Inc.
  • Ascend Software
  • Atlassian
  • Box, Inc.
  • Capgemini SE
  • Datamatics Global Services Limited
  • DocuWare GmbH
  • DOMA Technologies
  • Epicor Software Corp.
  • Fabasoft International Services GmbH
  • FUJIFILM Business Innovation Corp.
  • GRM Information Management
  • Hyland Software Inc.
  • IBM Corporation
  • iManage
  • KYOCERA Document Solutions Inc.
  • Laserfiche
  • M-Files Corp.
  • Microsoft Corporation
  • Newgen Software Technologies Limited
  • Objective Corporation
  • OpenText Corporation
  • Oracle Corporation
  • SAP
  • SER Group Holding International GmbH
  • Systemware, Inc.
  • Veeva Systems Inc.
  • Xerox Corporation

Table of Contents

I. METHODOLOGYMII. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
  • Ongoing Digitalization and Emergence of New Technologies Continue to Drive Adoption of Enterprise Content Management
  • How Automation Holds Potential in Transforming the Future of ECM
  • From Traditional to Modern Content Service Platforms
  • Key Trends in Enterprise Content Management for 2023 and Beyond
  • Global Economic Update
  • Global Average Annual Brent Crude Oil Price (In US$ Per Barrel) for Years 2017 through 2024
  • Global Inflation Rates (In %) for the Years 2019 through 2024
  • World Economic Growth Projections (Real GDP, Annual % Change) for the Years 2020 Through 2024
  • Enterprise Content Management - Global Key Competitors Percentage Market Share in 2024 (E)
  • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • Enterprise Content Management Market: A Prelude
  • Primary Benefits of ECM
  • Recent Market Activity
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
  • Growing Need to Manage Burgeoning Content Volumes Drives Demand for Cloud Based ECM
  • ECM Remains Digital Transformation Priority for Organizations
  • Evolving Information User Needs Point Towards Upgrading ECM systems
  • Connected Enterprises Remain the Cornerstone for Growth in the Market
  • The Journey Towards Connected Enterprises Offers Robust Opportunities for ECM: Global Connected Enterprise Market (In US$ Billion) for the Years 2020, 2022 and 2024
  • Growing Adoption of Flexible Workforce Mobility Programs Drives ECM Adoption
  • ECM Adoption Improves Amid Rising Need for Information Governance (IG) as Big Data Overload Accelerates The Content Chaos Challenge
  • Time to Outthink Content Chaos
  • Information Governance is the First Step in Leveraging the Value of Big Data: Volume of Data Generated, Stored & Consumed Worldwide (In Zettabytes)
  • ECM & Business Application Integration as Key to Overcome Content Silos
  • How AI Integration is Revolutionizing ECM System Capabilities
  • Technology Catalysts Transforming Myopic ECM into True Automation Platforms
  • Enhancing Business Process Automation with ECM
  • Expanding Use in Key End-Use Markets Drives Market Growth
  • ECM Evolves as an Indispensable Tool for Healthcare Entities
  • ECM Plays a Pivotal Role in Enhancing Banking Efficiency and Security
  • Use of ECM in the Logistics & Transportation Industry: A Review
  • IoT, Augmented Reality Convergence with ECM
  • Key Challenges Associated With ECM Implementations
4. GLOBAL MARKET PERSPECTIVE
  • TABLE 1: World Enterprise Content Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
  • TABLE 2: World Recent Past, Current & Future Analysis for Enterprise Content Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 3: World Historic Review for Enterprise Content Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 4: World 15-Year Perspective for Enterprise Content Management by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2015, 2025 & 2030
  • TABLE 5: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 6: World Historic Review for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 7: World 15-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 10: World 15-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 11: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 12: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 13: World 15-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 14: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 15: World Historic Review for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 16: World 15-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 17: World Recent Past, Current & Future Analysis for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 18: World Historic Review for Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 19: World 15-Year Perspective for Retail by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 20: World Recent Past, Current & Future Analysis for Communication Media & Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 21: World Historic Review for Communication Media & Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 22: World 15-Year Perspective for Communication Media & Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 23: World Recent Past, Current & Future Analysis for Manufacturing & Natural Resources by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 24: World Historic Review for Manufacturing & Natural Resources by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 25: World 15-Year Perspective for Manufacturing & Natural Resources by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 26: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 27: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 28: World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 29: World Recent Past, Current & Future Analysis for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 30: World Historic Review for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 31: World 15-Year Perspective for Transportation & Logistics by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 32: World Recent Past, Current & Future Analysis for Government & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 33: World Historic Review for Government & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 34: World 15-Year Perspective for Government & Utilities by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
  • TABLE 35: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2024 through 2030 and % CAGR
  • TABLE 36: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Million for Years 2015 through 2023 and % CAGR
  • TABLE 37: World 15-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2015, 2025 & 2030
III. MARKET ANALYSIS
UNITED STATES
  • Enterprise Content Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
CANADA
JAPAN
  • Enterprise Content Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
CHINA
EUROPE
  • Enterprise Content Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
FRANCEGERMANYITALYUNITED KINGDOMSPAINRUSSIAREST OF EUROPE
ASIA-PACIFIC
  • Enterprise Content Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
AUSTRALIAINDIASOUTH KOREAREST OF ASIA-PACIFICLATIN AMERICAARGENTINABRAZILMEXICOREST OF LATIN AMERICAMIDDLE EASTAFRICAIV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • Adobe Inc.
  • Ascend Software
  • Atlassian
  • Box, Inc.
  • Capgemini SE
  • Datamatics Global Services Limited
  • DocuWare GmbH
  • DOMA Technologies
  • Epicor Software Corp.
  • Fabasoft International Services GmbH
  • FUJIFILM Business Innovation Corp.
  • GRM Information Management
  • Hyland Software Inc.
  • IBM Corporation
  • iManage
  • KYOCERA Document Solutions Inc.
  • Laserfiche
  • M-Files Corp.
  • Microsoft Corporation
  • Newgen Software Technologies Limited
  • Objective Corporation
  • OpenText Corporation
  • Oracle Corporation
  • SAP
  • SER Group Holding International GmbH
  • Systemware, Inc.
  • Veeva Systems Inc.
  • Xerox Corporation

Table Information