AI in Information and Communications Technology 2021-2026: AI and Cognitive Computing in Communications, Applications, Content, and Commerce

AI is Increasing Operational Awareness of ICT Networks and Systems for Communication Service Providers

This report assesses the AI in the ICT ecosystem including technologies, solutions and players. Application areas covered include marketing and business decision making, workplace automation, predictive analysis and forecasting, fraud detection and mitigation. The report provides detailed forecasts globally, regionally, and across market segments from 2021 to 2026. The report also covers AI subset technologies, embedded in other technologies, and cognitive computing in key industry verticals.

While the opportunities for artificial intelligence in the information and communications technology industry are virtually limitless, we focus on a few key opportunities including AI in big data, chatbots, chipsets, cybersecurity, IoT, smart machines and robotics. AI is poised to fundamentally shift the Information and Communications Technology (ICT) industry as technologies such as Machine Learning, Natural Language Processing, Deep Learning, and others.

AI will dramatically enhance the performance of communications, apps, content, and digital commerce. AI will also drive new business models and create entirely new business opportunities as interfaces and efficiencies facilitate engagement that has been heretofore incomprehensible.

Many other industry verticals will be transformed through this evolution as ICT and digital technologies support many aspects of industry operations including supply chains, sales and marketing processes, product and service delivery and support models.

For example, we see particularly substantial impacts on the medical and bioinformatics as well as financial services segments. Workforce automation is an area that will affect many different industry verticals as AI greatly enhances workflow, processes, and accelerates the ROI for smart workplace investments.

With the purchase of this report at the Multi-user License or greater level, you will have access to one hour with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This will need to be used within three months of purchase.

This report also includes a complimentary Excel file with data from the report for purchasers at the Site License or greater level.

1 Executive Summary

2 Introduction
2.1 Artificial Intelligence Overview
2.1.1 Intelligent Software Agent
2.1.2 Problem Solving
2.2.4 Practical Approaches to AI
2.2 Machine Learning
2.2.1 Supervised Learning
2.2.2 Unsupervised Learning
2.2.3 Semi-Supervised Learning
2.2.4 Reinforcement Learning
2.3 Deep Learning
2.3.1 Artificial Neural Networks
2.3.2 Artificial Neural Network Deployment
2.4 Cognitive Computing
2.5 AI Algorithms in Applications
2.5.1 Natural Language Processing
2.5.2 Machine Perception
2.5.3 Data Mining
2.5.4 Motion and Manipulation
2.6 Limitations and Challenges for AI Expansion
2.7 AI in Information and Communications Technology Industry
2.7.1 AI Market Drivers in ICT
2.7.2 Key AI Opportunities in ICT
2.7.2.1 Artificial Intelligence and Big Data
2.7.2.2 Artificial Intelligence in Chatbots and Virtual Private Assistants
2.7.2.3 Artificial Intelligence in Chipsets and Microelectronics
2.7.2.4 Artificial Intelligence and Cybersecurity
2.7.2.5 Artificial Intelligence and Internet of Things
2.7.2.6 Artificial Intelligence in Network Management and Optimization
2.7.2.7 Artificial Intelligence in Smart Machines and Robotics

3 AI Intellectual Property Leadership by Country and Company
3.1 Global AI Patents
3.2 AI Patents by Leading Countries
3.3 Global Machine Learning Patents
3.4 Machine Learning Patents by Leading Countries
3.5 Machine Learning Patents by Leading Companies
3.6 Global Deep Learning Patents
3.7 Deep Learning Patents by Leading Countries
3.8 Global Cognitive Computing Patents
3.9 Cognitive Computing Patents by Leading Countries
3.10 AI and Cognitive Computing Innovation Leadership

4 AI in ICT Market Analysis and Forecasts 2021-2026
4.1 Global Markets for AI 2021-2026
4.2 Global Market for AI by Segment 2021-2026
4.3 Regional Markets for AI 2021-2026
4.4 AI Market by Key Application Area 2021-2026
4.4.1 AI Markets for Predictive Analysis and Forecasting 2021-2026
4.4.2 AI Market for Marketing and Business Decision Making 2021-2026
4.4.3 AI Market for Fraud Detection and Classification 2021-2026
4.4.4 AI Market for Workplace Automation 2021-2026

5 AI in Select Industry Verticals
5.1 Market for AI by Key Industry Verticals 2021-2026
5.1.1 AI Market for Internet-related Services and Products 2021-2026
5.1.2 AI Market for Telecommunications 2021-2026
5.1.3 AI Market for Medical and Bioinformatics 2021-2026
5.1.4 AI Market for Financial Services 2021-2026
5.1.5 AI Market for Manufacturing and Heavy Industries 2021-2026
5.2 AI in other Industry Verticals

6 AI in Major Market Segments
6.1 AI Market by Product Segment 2021-2026
6.2 Market for Embedded AI within other Technologies 2021-2026
6.2.1 AI Algorithms in Data Mining 2021-2026
6.2.2 AI in Machine Perception Technology 2021-2026
6.2.3 Market for AI Algorithms in Pattern Recognition Technology 2021-2026
6.2.4 Market for AI Algorithm in Intelligent Decision Support Systems Technology 2021-2026
6.2.5 Market for AI Algorithms in Natural Language Processing Technology 2021-2026

7 Important Corporate AI M&A
7.1 Apple Inc.
7.2 Facebook
7.3 Google
7.4 IBM
7.5 Microsoft

8 AI in ICT Use Cases
8.1 Verizon Uses AI and Machine Learning To Improve Performance
8.2 Deutche Telecom Uses AI
8.3 H2O.ai Use-cases in Telecommunications powered by AI
8.4 KDDI R&D Laboratories Inc., AI-assisted Automated Network Operation System
8.5 Telefonica AI Use Cases
8.6 Brighterion AI, Worldpay Use cases

9 AI in ICT Vendor Analysis
9.1 IBM Corporation
9.1.1 Company Overview
9.1.2 Recent Developments
9.2 Intel Corporation
9.2.1 Company Overview
9.2.2 Recent Developments
9.3 Microsoft Corporation
9.3.1 Company Overview
9.3.2 Recent Developments
9.4 Google Inc.
9.4.1 Company Overview
9.4.2 Recent Developments
9.5 Baidu Inc.
9.5.1 Company Overview
9.5.2 Recent Developments
9.6 H2O.ai
9.6.1 Company Overview
9.6.2 Recent Developments
9.7 Hewlett Packard Enterprise
9.7.1 Company Overview
9.7.2 Recent Developments
9.8 Apple Inc.
9.8.1 Company Overview
9.8.2 Recent Developments
9.9 General Electric
9.9.1 Company Overview
9.9.2 Recent Developments
9.10 LG Electronics
9.10.1 Company Overview
9.10.2 Recent Developments
9.11 Digital Reasoning Systems Inc.
9.11.1 Company Overview
9.11.2 Recent Developments
9.12 SparkCognition Inc.
9.12.1 Company Overview
9.12.2 Recent Developments
9.13 Nuance Communications Inc.
9.13.1 Company Overview
9.13.2 Recent Developments
9.14 InteliWISE
9.14.1 Company Overview
9.14.2 Recent Developments
9.15 Facebook Inc.
9.15.1 Company Overview
9.15.2 Recent Developments
9.16 Salesforce
9.16.1 Company Overview
9.16.2 Recent Developments
9.17 Amazon Inc.
9.17.1 Company Overview
9.18 SK Telecom
9.18.1 Company Overview
9.18.2 Recent Developments
9.19 motion.ai
9.19.1 Company Overview
9.20 PointGrab Ltd.
9.20.1 Company Overview
9.20.2 Recent Developments
9.21 Tellmeplus
9.21.1 Company Overview
9.22 SAS Institute Inc.
9.22.1 Company Overview
9.22.2 Recent Developments
9.23 AIBrian Inc.
9.23.1 Company Overview
9.23.2 Recent Developments
9.24 Brighterion Inc.
9.24.1 Company Overview
9.24.2 Recent Developments
9.25 General Vision Inc.
9.25.1 Company Overview
9.25.2 Recent Developments
9.26 Sentient Technologies Holdings Limited
9.26.1 Company Overview
9.26.2 Recent Developments
9.27 CloudMinds
9.27.1 Company Overview
9.27.2 Recent Developments
9.28 Tend.ai
9.28.1 Company Overview
9.28.2 Recent Developments
9.29 TensorFlow
9.29.1 Company Overview
9.29.2 Recent Developments
9.30 Infosys Nia
9.30.1 Company Overview
9.30.2 Recent Developments
9.31 Wipro HOLMES
9.31.1 Company Overview
9.31.2 Recent Developments
9.32 Premonition
9.32.1 Company Overview
9.32.2 Recent Developments
9.33 Rainbird
9.33.1 Company Overview
9.33.2 Recent Developments
9.34 Ayasdi
9.34.1 Company Overview
9.34.2 Recent Developments
9.35 MindMeld
9.35.1 Company Overview
9.35.2 Recent Developments
9.36 Vital AI
9.36.1 Company Overview
9.36.2 Recent Developments
9.37 KAI
9.37.1 Company Overview
9.37.2 Recent Developments
9.38 Receptiviti
9.38.1 Company Overview
9.38.2 Recent Developments
9.39 Meya
9.39.1 Company Overview
9.39.2 Recent Developments
9.40 DigitalGenius
9.40.1 Company Overview
9.40.2 Recent Developments
9.41 GoodAI
9.41.1 Company Overview
9.41.2 Recent Developments
9.42 Vicarious
9.42.1 Company Overview
9.43 Agent.ai
9.43.1 Company Overview
9.44 X.ai
9.44.1 Company Overview
9.44.2 Recent Developments
9.45 Zebra Medical Vision Inc.
9.45.1 Company Overview
9.45.2 Recent Developments
9.46 Fair Isaac Corporation
9.46.1 Company Overview
9.46.2 Recent Developments
9.47 Bigml Inc.
9.47.1 Company Overview
9.47.2 Recent Developments
9.48 AT&T Speech API
9.48.1 Company Overview
9.48.2 Recent Developments
9.49 Wit.ai
9.49.1 Company Overview
9.49.2 Recent Developments
9.50 Diffbot
9.50.1 Company Overview
9.50.2 Recent Developments

10 Summary and Recommendations

11 Appendix: Key AI in ICT Patents

List of Figures
Figure 1: Overall Artificial Intelligence Functionality
Figure 2: Machine Learning vs. Deep Learning
Figure 3: Artificial Intelligence support of IoT Security
Figure 4: Personal AI Watcher Function
Figure 5: Personal AI Watcher Function Integration with Connected Vehicles
Figure 6: AI-Driven Networking
Figure 7: AI Patents
Figure 8: AI Patents by Country
Figure 9: Machine Learning Patents
Figure 10: Machine Learning Patents by Country
Figure 11: Machine Learning Patents by Owner
Figure 12: Deep Learning Patents
Figure 13: Deep Learning Patents by Country
Figure 14: Cognitive Computing Patents
Figure 15: Cognitive Computing Patents by Country
Figure 16: Artificial Intelligence Market 2021-2026
Figure 17: Artificial Intelligence by Sub-category 2021-2026
Figure 18: Artificial Intelligence in Regional Markets 2021-2026
Figure 19: Artificial Intelligence Market by Application 2021-2026
Figure 20: Artificial Intelligence Market for Predictive Analysis and Forecasting 2021-2026
Figure 21: AI Market for Marketing and Business Decision Making 2021-2026
Figure 22: AI Market for Fraud Detection and Classification 2021-2026
Figure 23: Artificial Intelligence Market for Workplace Automation 2021-2026
Figure 24: Artificial Intelligence Market by Industry Verticals 2021-2026
Figure 25: AI Market for Internet Services and Products 2021-2026
Figure 26: Artificial Intelligence Market for Telecommunications 2021-2026
Figure 27: Artificial Intelligence Market for Medical and Bioinformatics 2021-2026
Figure 28: Artificial Intelligence Market for Financial Services 2021-2026
Figure 29: AI Market for Manufacturing and Heavy Industries 2021-2026
Figure 30: AI Market by Product Segment 2021-2026
Figure 31: Markets for Artificial Intelligence by Segment 2021-2026
Figure 32: Market for AI Algorithms in Data Mining 2021-2026
Figure 33: Market for AI Algorithms in Machine Perception Technology 2021-2026
Figure 34: Market for AI Algorithms in Pattern Recognition Technology 2021-2026
Figure 35: Market for AI Algorithms in Intelligent Decision Support Systems Technology 2021-2026
Figure 36: Market for AI Algorithms in Natural Language Processing Technology 2021-2026

List of Tables
Table 1: Artificial Intelligence Market 2021-2026
Table 2: Artificial Intelligence by Machine Learning and Cognitive Computing 2021-2026
Table 3: Regional Markets for Artificial Intelligence 2021-2026
Table 4: Artificial Intelligence Market by Application Area 2021-2026
Table 5: Artificial Intelligence Market for Predictive Analysis and Forecasting 2021-2026
Table 6: AI Markets for Marketing and Business Decision Making 2021-2026
Table 7: Artificial Intelligence Market for Fraud Detection and Classification 2021-2026
Table 8: Artificial Intelligence Market for Workplace Automation 2021-2026
Table 9: Artificial Intelligence Market by Industry Verticals 2021-2026
Table 10: Artificial Intelligence Market for the Internet Services and Products 2021-2026
Table 11: Market for AI in the Internet Services and Products by Application 2021-2026
Table 12: Regional Market for AI in Internet Services 2021-2026
Table 13: Artificial Intelligence Market for Telecommunications 2021-2026
Table 14: Market for AI in Telecommunications by Application 2021-2026
Table 15: Regional Market for AI in Telecommunications 2021-2026
Table 16: Artificial Intelligence Market for Medical and Bioinformatics 2021-2026
Table 17: Market for AI in Medical and Bioinformatics by Application 2021-2026
Table 18: Regional Markets for AI in Medical and Bioinformatics 2020-2027
Table 19: Artificial Intelligence Market for Financial Services 2021-2026
Table 20: Markets for AI in Financial Services by Application 2021-2026
Table 21: Regional Market for AI in Financial Services 2021-2026
Table 22: Artificial Intelligence Market for Manufacturing and Heavy Industries 2021-2026
Table 23: Market for AI in Manufacturing and Heavy Industries by Application 2021-2026
Table 24: Regional Market for AI in Manufacturing and Heavy Industries 2021-2026
Table 25: AI Market Product Segment 2021-2026
Table 26: Markets for AI Algorithms in Select Technologies 2021-2026
Table 27: Market for AI Algorithms in Data Mining Technology 2021-2026
Table 28: Market for AI Algorithms in Machine Perception Technology 2021-2026
Table 29: Market for AI Algorithms in Pattern Recognition Technology 2021-2026
Table 30: Market for AI Algorithms in Intelligent Decision Support Systems Technology 2021-2026
Table 31: Market for AI Algorithms in Natural Language Processing Technology 2021-2026
Table 32: Apple Artificial Intelligence Acquisitions
Table 33: Facebook Artificial Intelligence Acquisitions
Table 34: Google Artificial Intelligence Acquisitions
Table 35: IBM Artificial Intelligence Acquisitions
Table 36: Microsoft Artificial Intelligence Acquisitions
Table 37: Intel NAMD System
Table 38: Key AI Patents

Companies Mentioned

Agent.ai
AIBrian
Amazon
Apple Inc.
AT&T
Aysadi
Baidu
Bigml
Brighterion
CloudMinds
Diffbot
Digital Reasoning Systems
DigitalGenius
Facebook
Fair Isaac
GE
General Vision
GoodAI
Google
H20.ai
HPE
IBM
Infosys
Intel
InteliWISE
KAI
LG Electronics
Meya
Microsoft
MindMeld
motion.ai
Nuance Communications
PointGrab
Premonition
Rainbird
Receptiviti
Salesforce.com
SAS
Sentient Technologies
SK Telecom
SparkCognition
Tellmeplus
Tend.ai
TensorFlow
Vicarious
Vital AI
Wipro
Wit.ai
X.ai
Zebra Medical Vision

Methodology

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Table of Contents

Companies Mentioned

Methodology

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