An Expert Insight into the Quality Management System as per the latest ISO 9001:2015 Standard
ISO 9001:2015 is the latest international standard on Quality management system (QMS) and is prepared by ISO Technical Committee considering the need in the global work environment where competition is spreading in a way never before and continual improvement is the only way forward to survive and thrive in the market. The standard is envisioned to improve the company's preparedness to achieve customer satisfaction while having a system in place to measure and improve the overall quality of its products and services.
This book ISO 9001:2015 - Fundamentals of Quality Management Systems provides a brief overview of the standard in simple plain language, along with illustrations and graphics to explain the newly difficult concepts in a more comprehensible manner. The book is divided into three important areas. The first part deals with the historical context of the quality management system.
The second part deals with the PDCA and process approach and how it applied to various requirements of the standard. The third part deals with risk-based thinking and the context of organization which are newly introduced in the standard. The book explains these concepts in a very easy manner and everyday example.
Table of Contents
- Reading Outcomes
- Chapter 1: History of QMS
- Chapter 2: Process Approach & PDCA Cycle
- Chapter 3: Context of Organization & Risk Based Thinking
- Chapter 4: Reading Summary
