Crucial to the Development of the IoT Market, Managed Services will Account for up to 74% of all Enterprise Deployments by 2028
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This report assesses the IoT managed service market including network managed service, data managed service, security managed service, and access managed services. We conducted a study to identify and measure the scope for IoT managed service in each major market segment, service types, and by global region. The report covers developments in carrier-based services as well as service bureau-based IoT managed service.
Selected Report Findings:
- Network IoT managed services as a whole is expected to reach $13.1 billion globally by 2028
- Managed security, privacy, and business data management are three of the most important IoT managed services for enterprise
- Managed IoT services for the industrial segment will lead the market followed by enterprise, government, and consumer sectors
- There is an emerging IoT infrastructure ecosystem in which managed service registry and related database services are a foundational component
IoT managed services are becoming increasingly popular with businesses around the world. For example, automation systems in industrial sectors, and in particular manufacturing companies, are constantly seeking greater operational efficiencies. This includes lower production downtime, lower production costs, and increased productivity, among other benefits. Managed IoT services are poised to deliver in this regard for both large corporations as well as SMB entities.
A managed IoT services provider allows businesses to implement end-to-end, commercial-ready solutions on a large scale, while also providing the flexibility to scale up or down as needed. Managed IoT services also provide organizations the ability to achieve higher levels of digital transformation and a more streamlined reach across external and internal supply chains.
One of the key goals of IoT managed services is to reduce complexity associated with implementation and operation of IoT networks and systems. Some leading companies are directly addressing these issues. For example, Qualcomm is hoping to solve the fragmentation challenges that have plagued the IoT space with the launch of Aware, a platform that combines the company’s silicon with a cloud framework and features developer-friendly tools such as open application protocol interfaces (APIs).
This is crucial as IoT APIs are the cornerstone of signaling, communications, and data exchange. This is arguably critically important in the case of database access for various transactions. The prudent use of APIs provides operational flexibility, scalability, and enhanced opportunities for new application and service deployment. APIs will become table stakes for IoT interoperability between platforms, devices, and gateways. Moreover, IoT APIs will become a critical part of major IoT application and service developer programs.
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Table of Contents
1 Executive Summary
2 Introduction
3 IoT Managed Service Market Considerations
3.1 IoT Application and Services Building Blocks
3.1.1 Semiconductors
3.1.2 Wireless Sensors
3.1.3 IoT Devices
3.1.4 Network Technology and Protocols
3.2 IoT Software, OS, Devices, Data, and Platforms
3.2.1 Real-Time Operating Systems
3.2.2 IoT Analytics
3.2.3 IoT Privacy and Security
3.2.4 IoT Device Management
3.2.5 IoT Standards and API Interoperability
3.3 IoT Industry Applications
3.4 IoT Value Chain Analysis
3.4.1 IoT Hardware Device Providers
3.4.2 IoT Component Providers
3.4.3 IoT Platform Providers
3.4.4 IoT Software and Service Providers
3.5 Role of Mobile Network Operators
4 IoT Managed Service Market Dynamics
4.1 Market Drivers
4.1.1 Increasing growth of Cloud technologies
4.1.2 Increasing Smart City Implementation across the Globe
4.1.3 Growing Number of Connected Devices
4.2 Market Challenges
4.2.1 Lack of Industry Standards
4.2.2 Lack of Awareness
5 IoT Managed Service Market Considerations
5.1 IoT Connectivity
5.2 IoT Device Management and Security
5.2.1 Device Management
5.2.2 Security
6 IoT Managed Service Market Segmentation
6.1 IoT Managed Service Market by Service Type
6.1.1 Network Management Services
6.1.2 Data Management Service
6.1.3 Security Management Service
6.1.4 Access Management Service
6.2 IoT Managed Service Market by Industry Vertical
6.2.1 Consumer
6.2.2 Enterprise
6.2.3 Industrial
6.2.4 Government
6.3 Role of IoT Managed Service in Enterprise Evolution
6.4 IoT Managed Service and Device Management
6.4.1 Service Management
6.4.2 Device Management
7 Managed IoT Data Infrastructure
7.1 IoT Data Infrastructure
7.1.1 IoT Identity Management Database
7.1.2 IoT Permissions Database
7.1.3 IoT Discovery Database
7.2 DB Support of IoT Orchestration and Mediation
7.3 DB Support of IoT AAA Services
7.3.1 IoT Authentication
7.3.2 IoT Authorization
7.3.3 IoT Accounting
8 IoT Identity Management Managed Services
8.1. Identify Network Elements
8.1.1 Identify Consumer, Enterprise, and Industrial Devices
8.1.2 Identify Actors: Consumer, Producer, Service Provider
8.1.3 Identify Data, Data Users, and Data Uses
8.1.4 IoT Identity Management and AAA as a Service
8.2 IoT DB Support of IoT Data Management and Analytics
8.2.1 IoT Data Management Requirements
8.2.2 IoT Data Market
8.2.3 IoT Data as a Service
8.2.4 IoT Analytics as a Service
8.2.5 IoT Decisions as a Service
8.3 IoT DB Registry and Transaction Services
8.3.1 Identity Registry and IDoT as a Service
8.3.2 IoT Authentication DB Services
8.3.3 IoT Authorization DB Services
8.3.4 IoT Accounting DB Services
8.3.5 IoT Data and Analytics DB Services
8.3.6 IoT Device Registry and DB Services
8.3.7 IoT Device Registry and IoT Identity Registry Relationship
8.3.8 IoT DB Services in Support of IoT Platforms
8.3.9 Monitoring Activity and Reporting Performance against SLA
8.3.10 IoT Infrastructure Ecosystem as a Whole
9 IoT Managed Service Market Outlook and Forecasts
9.1 Global IoT Managed Service Market Forecasts 2023 - 2028
9.2 Regional IoT Managed Services Market Forecasts 2023 - 2028
9.2.1 North America Market: Service Type, Industry Vertical, and Country
9.2.2 Europe Market: Service Type, Industry Vertical, and Country
9.2.3 APAC Market: Service Type, Industry Vertical, and Country
9.2.4 MEA Market: Service Type, Industry Vertical, and Country
9.2.5 Latin America Market: Service Type, Industry Vertical, and Country
9.3 Leading Country IoT Managed Service Forecasts 2023 - 2028
9.3.1 USA IoT Managed Service Forecasts 2023 - 2028
9.3.2 Germany IoT Managed Service Forecasts 2023 - 2028
9.3.3 China IoT Managed Service Forecasts 2023 - 2028
9.3.4 Japan IoT Managed Service Forecasts 2023 - 2028
10 IoT Managed Service Case Studies
10.1 Case Study 1: Paving the way for International IoT along the Silk Road
10.2 Case Study 2: IoT Managed Services for Government
10.3 Case Study 3: Cost-Effective Asset Tracking
10.4 Case Study 4: SolarNow Implemented Scalable Predictive and Ongoing Security Management Services
10.5 Case Study 5: M1 Limited Provides a Refuse Management System to the National Environment Agency
10.6 Case Study 6: Environmental Monitoring Solutions Case Study
10.7 Case Study 7: Cisco Connected Roadways Solutions
10.8 Case Study 8: Cryogenic Freezers Smart and Connected, using Cloud-based IoT Platform
10.9 Case Study 9: Managed NOC Services
10.10 Case Study 10: IoT Platform Helps Connect Data and Drive Innovation
10.11 Case Study 11: IoT Impacts on the Logistics Industry
11 Select Companies involved in IoT Managed Services
11.1 Microsoft
11.1.1 Company Overview
11.1.2 IoT Managed Service Portfolio
11.1.3 Recent Development
11.2 Cisco
11.2.1 Company Overview
11.2.2 IoT Managed Service Portfolio
11.2.3 Recent Development
11.3 ACCENTURE
11.3.1 Company Overview
11.3.2 IoT Managed Service Portfolio
11.3.3 Recent Development
11.4 IBM
11.4.1 Company Overview
11.4.2 IoT Managed Service Portfolio
11.4.3 Recent Development
11.5 DXC Technology
11.5.1 Company Overview
11.5.2 IoT Managed Service Portfolio
11.5.3 Recent Development
11.6 Ericsson
11.6.1 Company Overview
11.6.2 IoT Managed Service Portfolio
11.6.3 Recent Development
11.7 Rackspace
11.7.1 Company Overview
11.7.2 IoT Managed Service Portfolio
11.7.3 Recent Development
11.8 HCL
11.8.1 Company Overview
11.8.2 IoT Managed Service Portfolio
11.8.3 Recent Development
11.9 Infosys
11.9.1 Company Overview
11.9.2 IoT Managed Service Portfolio
11.9.3 Recent Development
11.10 AT&T
11.10.1 Company Overview
11.10.2 IoT Managed Service Portfolio
11.10.3 Recent Development
11.11 Codit
11.11.1 Company Overview
11.11.2 IoT Managed Service Portfolio
11.11.3 Recent Development
11.12 ExterNetworks Inc.
11.12.1 Company Overview
11.12.2 IoT Managed Service Portfolio
11.13 HARMAN International
11.13.1 Company Overview
11.13.2 IoT Managed Service Portfolio
11.13.3 Recent Development
11.14 Capgemini
11.14.1 Company Overview
11.14.2 IoT Managed Service Portfolio
11.14.3 Recent Development
11.15 Mindtree
11.15.1 Company Overview
11.15.2 IoT Managed Service Portfolio
11.15.3 Recent Development
11.16 Cognizant
11.16.1 Company Overview
11.16.2 IoT Managed Service Portfolio
11.16.3 Recent Development
12 Summary and Recommendations
12.1 IoT Managed Services Benefits
12.2 IoT Managed Services Go to Market Strategies
Figures
Figure 1: IoT Wireless Sensor Map
Figure 2: IoT Patient Monitoring
Figure 3: Consumer IoT Device Vendors
Figure 4: Enterprise and Industrial IoT Device Vendors
Figure 5: IoT Component Vendors
Figure 6: IoT Platform Vendors
Figure 7: IoT Software and Service Vendors
Figure 8: IoT Managed Service Market Dynamics
Figure 7: IoT Database Infrastructure
Figure 8: IoT Identity Database
Figure 9: IoT Permissions Database
Figure 10: IoT Identity and Permissions Database Interactions
Figure 11: IoT Discovery Database
Figure 12: IoT Mediation
Figure 13: IoT Device Discovery Dashboard
Figure 16: IoT Device Discovery and Control via Smartphone
Figure 17: IoT Device Discovery and Control via Wearable Technology
Figure 18: IDoT Deployment Types
Figure 19: IoT Data Management
Figure 20: Managing IoT Data vs. Other Unstructured Data
Figure 21: IoT Data Management and Analytics Flow
Figure 22: IoT Data as a Service
Figure 23: AI Support of IoT Authorization and Monitoring
Figure 24: IoT Identity Registry
Figure 25: IoT Owners and Networks Register
Figure 26: IoT Identity Registry and Transaction Services
Figure 27: Identity Registry vs. Device Registry
Figure 28: IoT Virtual Identity Database
Figure 29: IoT Authentication Services
Figure 30: IoT Authorization Services
Figure 31: IoT Data and Analytics DB Services
Figure 32: IoT ID and Device Registry Relationship
Figure 33: IoT DB Services in Support of IoT Platforms
Figure 34: Performance Monitoring and SLA Reporting
Figure 35: IoT Orchestration and Mediation Ecosystem
Figure 36: Global IoT Managed Service Market 2023 - 2028
Figure 37: Global IoT Managed Service Market by Service Type 2023 - 2028
Figure 38: Global IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 39: Global IoT Managed Service Market by Region 2023 - 2028
Figure 40: North American IoT Managed Service Market by Service Type 2023 - 2028
Figure 41: North American IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 42: North American IoT Managed Service Market by Country 2023 - 2028
Figure 43: European IoT Managed Service Market by Service Type 2023 - 2028
Figure 44: European IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 45: European IoT Managed Service Market by Country 2023 - 2028
Figure 46: APAC IoT Managed Service Market by Service Type 2023 - 2028
Figure 47: APAC IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 48: APAC IoT Managed Service Market by Country 2023 - 2028
Figure 49: MEA IoT Managed Service Market by Service Type 2023 - 2028
Figure 50: MEA IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 51: MEA IoT Managed Service Market by Country 2023 - 2028
Figure 52: Latin America IoT Managed Service Market by Service Type 2023 - 2028
Figure 53: Latin America IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 54: Latin America IoT Managed Service Market by Country 2023 - 2028
Figure 55: USA IoT Managed Service Market by Service Type 2023 - 2028
Figure 56: USA IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 57: Germany IoT Managed Service Market by Service Type 2023 - 2028
Figure 58: Germany IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 59: China IoT Managed Service Market by Service Type 2023 - 2028
Figure 60: China IoT Managed Service Market by Industry Vertical 2023 - 2028
Figure 61: Japan IoT Managed Service Market by Service Type 2023 - 2028
Figure 62: Japan IoT Managed Service Market by Industry Vertical 2023 - 2028
Tables
Table 1: Global IoT Managed Service Market by Service Type 2023 - 2028
Table 2: Global IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 3: Global IoT Managed Service Market by Region 2023 - 2028
Table 4: North America IoT Managed Service Market by Service Type 2023 - 2028
Table 5: North America IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 6: North America IoT Managed Service Market by Country 2023 - 2028
Table 7: Europe IoT Managed Service Market by Service Type 2023 - 2028
Table 8: Europe IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 9: Europe IoT Managed Service Market by Country 2023 - 2028
Table 10: APAC IoT Managed Service Market by Service Type 2023 - 2028
Table 11: APAC IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 12: APAC IoT Managed Service Market by Country 2023 - 2028
Table 13: MEA IoT Managed Service Market by Service Type 2023 - 2028
Table 14: MEA IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 15: MEA IoT Managed Service Market by Country 2023 - 2028
Table 16: Latin America IoT Managed Service Market by Service Type 2023 - 2028
Table 17: Latin America IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 18: Latin America IoT Managed Service Market by Country 2023 - 2028
Table 19: USA IoT Managed Service Market by Service Type 2023 - 2028
Table 20: USA IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 21: Germany IoT Managed Service Market by Service Type 2023 - 2028
Table 22: Germany IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 23: China IoT Managed Service Market by Service Type 2023 - 2028
Table 24: China IoT Managed Service Market by Industry Vertical 2023 - 2028
Table 25: Japan IoT Managed Service Market by Service Type 2023 - 2028
Table 26: Japan IoT Managed Service Market by Industry Vertical 2023 - 2028
Companies Mentioned
- Accenture
- AT&T
- Capgemini
- Cisco
- Codit
- Cognizant
- DXC Technology
- Ericsson
- ExterNetworks Inc.
- HARMAN International
- HCL
- IBM
- Infosys
- M1 Limited
- Microsoft
- Mindtree
- Rackspace
Methodology
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