The analyst projects the voice assistant application market to grow from USD 2.8 billion in 2021 to USD 11.2 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 32.4% during the forecast period. Major factors driving the growth of the voice assistant application market include advancements in voice-based AI technologies, rising adoption of voice-enabled devices, increasing focus on customer engagement, and the emergence of low-code platforms for voice assistant applications.
By component, services segment to grow at a higher CAGR during the forecast period
As the majority of companies require their customer service operations to be more automated, voice assistant applications offer greater levels of personalization in customer self-service and continuously increase the self-service utilization and work completion rate. Large enterprises focus on customer satisfaction and customer retention and hence, have the highest requirement of voice assistant applications for improved customer engagement. Premise-based managed services are often used by financial organizations to adhere to the security regulations for data while providing optimal service to their customers.
By deployment mode, cloud segment to lead the market during the forecast period
Cloud computing is one of the most effective technologies today. Voice assistants rely on a cloud-based architecture since data has to be sent back and forth to centralized data centers. There are several benefits offered by the cloud deployment mode, such as reduced operational and maintenance cost, simple deployments, and higher scalability. Due to increasing awareness of the benefits of cloud-based solutions, cloud deployment for voice assistant applications is expected to grow tremendously. The solution providers are focusing on the development of robust cloud-based solutions for their clients, as many organizations have migrated to either a private or a public cloud.
By region, Asia Pacific to grow at the highest CAGR during the forecast period
The voice assistant application market in APAC is expected to experience strong growth in the coming years. The voice assistant application market in APAC is expected to experience strong growth in the coming years due to the rising digitalization and the increasing adoption of advanced AI and ML technologies. Big technology vendors are partnering with local Asian vendors to expand their presence in APAC. Countries such as China, Japan, India, Singapore, and Australia have a high penetration in the voice assistant application market and provide solutions that resolve the complex queries faced by customers. APAC countries have enormous potential to grow further due to the fast adoption of technologies such as cloud and AI.
The breakup of the profiles of the primary participants is given below:
By Company Type: Tier 1 - 40%, Tier 2 - 25%, and Tier 3 - 35%
By Designation: C-level - 42%, Directors - 30%, and Others - 28%
By Region: North America - 30%, Europe - 25%, APAC - 35%, Row of the Word (RoW)- 10%.
The following key voice assistant application vendors are profiled in the report: [24]7.ai (US), Aivo (Argentina), AWS (US), Apple(US), Avaamo(US), Avaya (US), Baidu (China), Cisco (US), Clinc (US), Creative Virtual (UK), Google (US), Inbenta (US), IBM (US), Haptik (India), Kata.ai (Indonesia), Microsoft (US), Mindsay (US), Oracle (US), Rasa (US), Samsung (South Korea), SAP (Germany), Slang Labs (India), SoundHound (US), Verbio (Spain), Verint Systems (US), and Zaion (France)
Research coverage
The market study covers the voice assistant application market across different segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components [solutions (integrated and standalone) and services (consulting, support and maintenance, and implementation)], deployment mode (on-premises and cloud), channel integration (websites, mobile applications, contact centers, smart speakers, and social media), organization size [Small And Medium-Sized Enterprises (SMEs) and large enterprises], application area (smart retail and eCommerce, smart banking, connected healthcare, smart transportation, smart manufacturing, smart learning, and others), and region. The study also includes an in-depth competitive analysis of the key market players, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Reasons to buy the report
The report would help the market leaders/new entrants in the following ways:
- It comprehensively segments the voice assistant application market and provides the closest approximations of the revenue numbers for the overall market and its subsegments across different regions.
- It would help stakeholders understand the pulse of the market and provide information on the key market drivers, restraints, challenges, and opportunities.
- It would help stakeholders understand their competitors better and gain more insights to enhance their positions in the market.
Table of Contents
1 Introduction
1.1 Introduction to COVID-19
1.2 COVID-19 Health Assessment
Figure 1 COVID-19: Global Propagation
Figure 2 COVID-19 Propagation: Select Countries
1.3 COVID-19 Economic Assessment
Figure 3 Revised Gross Domestic Product Forecasts for Select G20 Countries in 2020
1.3.1 COVID-19 Economic Impact: Scenario Assessment
Figure 4 Criteria Impacting the Global Economy
Figure 5 Scenarios in Terms of Recovery of the Global Economy
1.4 Objectives of the Study
1.5 Market Definition
1.5.1 Inclusions and Exclusions
1.6 Market Scope
1.6.1 Market Segmentation
1.6.2 Regions Covered
1.6.3 Years Considered for the Study
1.7 Currency Considered
Table 1 United States Dollar Exchange Rate, 2018-2020
1.8 Stakeholders
1.9 Summary of Changes
2 Research Methodology
2.1 Research Data
Figure 6 Voice Assistant Application Market: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
Table 2 Primary Interviews
2.1.2.1 Breakup of Primary Profiles
2.1.2.2 Key Industry Insights
2.2 Market Breakup and Data Triangulation
Figure 7 Data Triangulation
2.3 Market Size Estimation
Figure 8 Market Size Estimation Methodology - Approach 1 (Supply Side): Revenue of Solutions and Services in the Market
Figure 9 Market Size Estimation Methodology - Approach 1- Bottom-Up (Supply Side): Collective Revenue of Solutions in the Market
Figure 10 Market Size Estimation Methodology - Approach 2 (Demand Side): Share of the Voice Assistant Application Market
2.4 Market Forecast
Table 3 Factor Analysis
2.5 Research Assumptions and Limitations
2.5.1 Study Assumptions
2.5.2 Limitations of the Study
3 Executive Summary
Figure 11 Voice Assistant Application Market Size, 2019-2026
Figure 12 Largest Segments in the Market, 2021
Figure 13 Market Analysis
Figure 14 Asia-Pacific to be the Best Market for Investments During the Forecast Period
4 Premium Insights
4.1 Attractive Opportunities in the Global Voice Assistant Application Market
Figure 15 Advancements in Voice-Based AI Technologies to Drive the Growth of the Market
4.2 North American Market, 2021
Figure 16 Solutions Segment and the United States to Hold Large Market Shares During the Forecast Period
4.3 Asia-Pacific Market, 2021
Figure 17 Solutions Segment and China to Hold Large Market Shares During the Forecast Period
4.4 Market, by Country
Figure 18 India and Japan to Provide Wholesome Opportunities for Growth During the Forecast Period
5 Market Overview and Market Trends
5.1 Introduction
5.2 Market Dynamics
Figure 19 Drivers, Restraints, Opportunities, and Challenges: Voice Assistant Application Market
5.2.1 Drivers
5.2.1.1 Advancements in Voice-Based AI Technologies
5.2.1.2 Rising Adoption of Voice-Enabled Devices
Figure 20 Consumer Use of Conversational Interfaces for Different Activities in Percentage, 2019
5.2.1.3 Increasing Focus on Customer Engagement
5.2.1.4 Emergence of Low-Code Platforms for Voice-Assistant Applications
5.2.2 Restraints
5.2.2.1 Inability to Recognize Customer Intent and Respond Effectively
5.2.2.2 Dearth of Complete Accuracy in User's Voice Authentication
5.2.3 Opportunities
5.2.3.1 Rising Demand for AI-Based Voice Assistant Applications Across Various Verticals
Figure 21 Deployment of Voice Assistants in Various Sectors, 2019
5.2.3.2 Increase in Online Purchasing
5.2.4 Challenges
5.2.4.1 Lack of Awareness About the Effect of Implementing Voice Assistant Technologies in Various Application Areas
5.3 Industry Trends
5.3.1 Case Study Analysis
Table 4 Use Case 1: Humana Deploys IBM Watson Applications to Improve the Call Experience for Healthcare Providers
Table 5 Use Case 2: Redawning Collaborates with Aws to Replace Its Contact Center Solution with Aws Services
Table 6 Use Case 3: Ma French Bank Implements Zaion's Callbots to Increase Customer Satisfaction
Table 7 Use Case 4: Pandora Uses Sound Hounds Voice-Enabled User Interface in Its Music App
Table 8 Use Case 5: Udaan Collaborates with Slanglabs to Carry Out a Pilot Project of Implementing B2B Voice Ordering App for Its Merchants
5.3.2 Disruptive Technologies
5.3.2.1 Artificial Intelligence and Machine Learning
5.3.2.2 Deep Learning
5.3.2.3 Natural Language Processing
5.3.2.4 Automated Speech Recognition
5.3.2.5 Smart Displays
5.3.3 Value Chain Analysis
Figure 22 Voice Assistant Application Market: Value Chain Analysis
5.3.4 Ecosystem
Table 9 Market Ecosystem
5.3.5 Porter's Five Forces Model
Table 10 Impact of Each Force on the Market
5.3.5.1 Threat of New Entrants
5.3.5.2 Threat of Substitutes
5.3.5.3 Bargaining Power of Buyers
5.3.5.4 Bargaining Power of Suppliers
5.3.5.5 Competitive Rivalry
5.3.6 Patent Analysis
Figure 23 Top Ten Companies with the Highest Number of Patent Applications
Table 11 Top Twenty Patent Owners
Figure 24 Number of Patents Granted in a Year During 2012-2021
5.3.7 Regulatory Implications
5.3.7.1 General Data Protection Regulation
5.3.7.2 Health Insurance Portability and Accountability Act
5.3.7.3 California Consumer Privacy Act
5.3.7.4 Children's Online Privacy Protection Act
5.3.8 Average Selling Price Trend
Table 12 Pricing Analysis
5.4 COVID-19 Pandemic-Driven Market Dynamics and Factor Analysis
5.4.1 Overview
5.4.2 Drivers and Opportunities
5.4.3 Restraints and Challenges
5.4.4 Cumulative Growth Analysis
Table 13 Market: Cumulative Growth Analysis
6 Voice Assistant Application Market, by Component
6.1 Introduction
Figure 25 Services Segment to Grow a Higher CAGR During the Forecast Period
6.1.1 Component: Market Drivers
6.1.2 Component: COVID-19 Impact
Table 14 Market Size, by Component, 2017-2020 (USD Million)
Table 15 Market Size, by Component, 2021-2026 (USD Million)
6.2 Solutions
Figure 26 Integrated Segment to Grow at a Higher CAGR During the Forecast Period
Table 16 Market Size, by Solution, 2017-2020 (USD Million)
Table 17 Market Size, by Solution, 2021-2026 (USD Million)
Table 18 Solutions: Market Size, by Region, 2017-2020 (USD Million)
Table 19 Solutions: Market Size, by Region, 2021-2026 (USD Million)
6.2.1 Standalone
6.2.1.1 Demand for Enhanced Customer Experience to Drive the Adoption of Standalone Voice Assistant Solution
Table 20 Standalone: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 21 Standalone: Market Size, by Region, 2021-2026 (USD Million)
6.2.2 Integrated
6.2.2.1 Low Deployment Cost to Drive the Adoption of Integrated Voice Assistant Solution
Table 22 Integrated: Market Size, by Region, 2017-2020 (USD Million)
Table 23 Integrated: Market Size, by Region, 2021-2026 (USD Million)
6.3 Services
Figure 27 Implementation Segment to Grow at the Highest CAGR During the Forecast Period
Table 24 Market Size, by Service, 2017-2020 (USD Million)
Table 25 Market Size, by Service, 2021-2026 (USD Million)
Table 26 Services: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 27 Services: Market Size, by Region, 2021-2026 (USD Million)
6.3.1 Consulting
6.3.1.1 Growing Demand for Implementing Voice Assistant Solutions to Boost the Consulting Services
Table 28 Consulting: Market Size, by Region, 2017-2020 (USD Million)
Table 29 Consulting: Market Size, by Region, 2021-2026 (USD Million)
6.3.2 Support and Maintenance
6.3.2.1 to Overcome the System-Related Issues Effectively, Voice Assistant Application Vendors to Offer Support And Maintenance Services in the Market
Table 30 Support and Maintenance: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 31 Support and Maintenance: Market Size, by Region, 2021-2026 (USD Million)
6.3.3 Implementation
6.3.3.1 Technicalities Involved in Implementing Voice Assistant Solutions to Boost the Implementation Services
Table 32 Implementation: Market Size, by Region, 2017-2020 (USD Million)
Table 33 Implementation: Market Size, by Region, 2021-2026 (USD Million)
7 Voice Assistant Application Market, by Deployment Mode
7.1 Introduction
Figure 28 Cloud Segment to Grow at a Higher CAGR During the Forecast Period
Table 34 Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 35 Market Size, by Deployment Mode, 2021-2026 (USD Million)
7.1.1 Deployment Mode: Market Drivers
7.1.2 Deployment Mode: COVID-19 Impact
7.2 On-Premises
7.2.1 Bfsi and Healthcare Increasingly Opting for On-Premises Solutions to Adhere to Government Regulations
Table 36 On-Premises: Market Size, by Region, 2017-2020 (USD Million)
Table 37 On-Premises: Market Size, by Region, 2021-2026 (USD Million)
7.3 Cloud
7.3.1 Reduced Operational Maintenance Cost to Boost the Cloud Deployment Mode
Table 38 Cloud: Market Size, by Region, 2017-2020 (USD Million)
Table 39 Cloud: Market Size, by Region, 2021-2026 (USD Million)
8 Voice Assistant Application Market, by Organization Size
8.1 Introduction
Figure 29 Small and Medium-Sized Enterprises Segment to Grow at a Higher CAGR During the Forecast Period
8.1.1 Organization Size: Market Drivers
8.1.2 Organization Size: COVID-19 Impact
Table 40 Market Size, by Organization Size, 2017-2020 (USD Million)
Table 41 Market Size, by Organization Size, 2021-2026 (USD Million)
8.2 Small and Medium-Sized Enterprises
8.2.1 Flexible Pricing to Drive the Adoption of Voice Assistant Solutions in Small and Medium-Sized Enterprises
Table 42 Small and Medium-Sized Enterprises: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 43 Small and Medium-Sized Enterprises: Market Size, by Region, 2021-2026 (USD Million)
8.3 Large Enterprises
8.3.1 Need for Streamlining Business Processes to Drive the Adoption of Voice Assistant Solutions in Large Enterprises
Table 44 Large Enterprises: Market Size, by Region, 2017-2020 (USD Million)
Table 45 Large Enterprises: Market Size, by Region, 2021-2026 (USD Million)
9 Voice Assistant Application Market, by Channel Integration
9.1 Introduction
Figure 30 Mobile Applications Segment to Experience the Highest CAGR During the Forecast Period
9.1.1 Channel Integration: Market Drivers
9.1.2 Channel Integration: COVID-19 Impact
Table 46 Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 47 Market Size, by Channel Integration, 2021-2026 (USD Million)
9.2 Websites
9.2.1 Increasing Adoption of Web Applications by Workforce to Drive the Growth of the Market
Table 48 Websites: Market Size, by Region, 2017-2020 (USD Million)
Table 49 Websites: Market Size, by Region, 2021-2026 (USD Million)
9.3 Mobile Applications
9.3.1 Mobile Voice Assistant Applications to Improve User Experience as Well as Reduce Time to Find the Right Content
Table 50 Mobile Applications: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 51 Mobile Applications: Market Size, by Region, 2021-2026 (USD Million)
9.4 Social Media
9.4.1 Increase in the Usage of Social Media for Customer Engagement to Drive the Growth of the Market
Table 52 Social Media: Market Size, by Region, 2017-2020 (USD Million)
Table 53 Social Media: Market Size, by Region, 2021-2026 (USD Million)
9.5 Contact Centers
9.5.1 Voice Assistants Help in Handling Large Call Volumes and Providing Faster Customer Service
Table 54 Contact Centers: Market Size, by Region, 2017-2020 (USD Million)
Table 55 Contact Centers: Market Size, by Region, 2021-2026 (USD Million)
9.6 Smart Speakers
9.6.1 Increasing Adoption of Smart Speakers to Lead to the Growth of the Voice Assistant Application Market
Table 56 Smart Speakers: Market Size, by Region, 2017-2020 (USD Million)
Table 57 Smart Speakers: Market Size, by Region, 2021-2026 (USD Million)
10 Voice Assistant Application Market, by Application Area
10.1 Introduction
Figure 31 Connected Healthcare Segment to Register the Highest CAGR During the Forecast Period
Table 58 Market Size, by Application Area, 2017-2020 (USD Million)
Table 59 Market Size, by Application Area, 2021-2026 (USD Million)
10.2 Smart Retail and Ecommerce
10.2.1 Smart Retail and Ecommerce: Market Drivers
10.2.2 Smart Retail and Ecommerce: COVID-19 Impact
Table 60 Smart Retail and Ecommerce: Market Size, by Region, 2017-2020 (USD Million)
Table 61 Smart Retail and Ecommerce: Market Size, by Region, 2021-2026 (USD Million)
10.3 Smart Banking
10.3.1 Smart Banking: Voice Assistant Application Market Drivers
10.3.2 Smart Banking: COVID-19 Impact
Table 62 Smart Banking: Market Size, by Region, 2017-2020 (USD Million)
Table 63 Smart Banking: Market Size, by Region, 2021-2026 (USD Million)
10.4 Connected Healthcare
10.4.1 Connected Healthcare: Market Drivers
10.4.2 Connected Healthcare: COVID-19 Impact
Table 64 Connected Healthcare: Market Size, by Region, 2017-2020 (USD Million)
Table 65 Connected Healthcare: Market Size, by Region, 2021-2026 (USD Million)
10.5 Smart Transportation
10.5.1 Smart Transportation: Market Drivers
10.5.2 Smart Transportation: COVID-19 Impact
Table 66 Smart Transportation: Voice Assistant Application Market Size, by Region, 2017-2020 (USD Million)
Table 67 Smart Transportation: Market Size, by Region, 2021-2026 (USD Million)
10.6 Smart Manufacturing
10.6.1 Smart Manufacturing: Market Drivers
10.6.2 Smart Manufacturing: COVID-19 Impact
Table 68 Smart Manufacturing: Market Size, by Region, 2017-2020 (USD Million)
Table 69 Smart Manufacturing: Market Size, by Region, 2021-2026 (USD Million)
10.7 Smart Learning
10.7.1 Smart Learning: Market Drivers
10.7.2 Smart Learning: COVID-19 Impact
Table 70 Smart Learning: Market Size, by Region, 2017-2020 (USD Million)
Table 71 Smart Learning: Market Size, by Region, 2021-2026 (USD Million)
10.8 Others
10.8.1 Others: Voice Assistant Application Market Drivers
10.8.2 Others: COVID-19 Impact
Table 72 Other Application Areas: Market Size, by Region, 2017-2020 (USD Million)
Table 73 Other Application Areas: Market Size, by Region, 2021-2026 (USD Million)
11 Voice Assistant Application Market, by Region
11.1 Introduction
Figure 32 Asia-Pacific to Exhibit the Highest Growth Rate During the Forecast Period
Table 74 Market Size, by Region, 2017-2020 (USD Million)
Table 75 Market Size, by Region, 2021-2026 (USD Million)
11.2 North America
11.2.1 North America: Voice Assistant Application Market Drivers
11.2.2 North America: COVID-19 Impact
11.2.3 North America: Market Regulatory Implications
Figure 33 North America: Market Snapshot
Table 76 North America: Market Size, by Component, 2017-2020 (USD Million)
Table 77 North America: Market Size, by Component, 2021-2026 (USD Million)
Table 78 North America: Market Size, by Solution, 2017-2020 (USD Million)
Table 79 North America: Market Size, by Solution, 2021-2026 (USD Million)
Table 80 North America: Market Size, by Service, 2017-2020 (USD Million)
Table 81 North America: Market Size, by Service, 2021-2026 (USD Million)
Table 82 North America: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 83 North America: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 84 North America: Voice Assistant Application Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 85 North America: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 86 North America: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 87 North America: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 88 North America: Market Size, by Application Area, 2017-2020 (USD Million)
Table 89 North America: Market Size, by Application Area, 2021-2026 (USD Million)
Table 90 North America: Market Size, by Country, 2017-2020 (USD Million)
Table 91 North America: Market Size, by Country, 2021-2026 (USD Million)
11.2.4 United States
Table 92 United States: Voice Assistant Application Market Size, by Component, 2017-2020 (USD Million)
Table 93 United States: Market Size, by Component, 2021-2026 (USD Million)
Table 94 United States: Market Size, by Solution, 2017-2020 (USD Million)
Table 95 United States: Market Size, by Solution, 2021-2026 (USD Million)
Table 96 United States: Market Size, by Service, 2017-2020 (USD Million)
Table 97 United States: Market Size, by Service, 2021-2026 (USD Million)
Table 98 United States: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 99 United States: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 100 United States: Voice Assistant Application Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 101 United States: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 102 United States: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 103 United States: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 104 United States: Market Size, by Application Area, 2017-2020 (USD Million)
Table 105 United States: Market Size, by Application Area, 2021-2026 (USD Million)
11.2.5 Canada
Table 106 Canada: Voice Assistant Application Market Size, by Component, 2017-2020 (USD Million)
Table 107 Canada: Market Size, by Component, 2021-2026 (USD Million)
Table 108 Canada: Market Size, by Solution, 2017-2020 (USD Million)
Table 109 Canada: Market Size, by Solution, 2021-2026 (USD Million)
Table 110 Canada: Market Size, by Service, 2017-2020 (USD Million)
Table 111 Canada: Market Size, by Service, 2021-2026 (USD Million)
Table 112 Canada: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 113 Canada: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 114 Canada: Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 115 Canada: Voice Assistant Application Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 116 Canada: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 117 Canada: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 118 Canada: Market Size, by Application Area, 2017-2020 (USD Million)
Table 119 Canada: Market Size, by Application Area, 2021-2026 (USD Million)
11.3 Europe
11.3.1 Europe: Voicemarket Drivers
11.3.2 Europe: COVID-19 Impact
11.3.3 Europe: Voice Assistant Application Market Regulatory Implications
Table 120 Europe: Market Size, by Component, 2017-2020 (USD Million)
Table 121 Europe: Market Size, by Component, 2021-2026 (USD Million)
Table 122 Europe: Market Size, by Solution, 2017-2020 (USD Million)
Table 123 Europe: Market Size, by Solution, 2021-2026 (USD Million)
Table 124 Europe: Market Size, by Service, 2017-2020 (USD Million)
Table 125 Europe: Market Size, by Service, 2021-2026 (USD Million)
Table 126 Europe: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 127 Europe: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 128 Europe: Voice Assistant Application Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 129 Europe: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 130 Europe: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 131 Europe: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 132 Europe: Market Size, by Application Area, 2017-2020 (USD Million)
Table 133 Europe: Market Size, by Application Area, 2021-2026 (USD Million)
Table 134 Europe: Market Size, by Country, 2017-2020 (USD Million)
Table 135 Europe: Market Size, by Country, 2021-2026 (USD Million)
11.3.4 United Kingdom
Table 136 United Kingdom: Voice Assistant Application Market Size, by Component, 2017-2020 (USD Million)
Table 137 United Kingdom: Market Size, by Component, 2021-2026 (USD Million)
Table 138 United Kingdom: Market Size, by Solution, 2017-2020 (USD Million)
Table 139 United Kingdom: Market Size, by Solution, 2021-2026 (USD Million)
Table 140 United Kingdom: Market Size, by Service, 2017-2020 (USD Million)
Table 141 United Kingdom: Market Size, by Service, 2021-2026 (USD Million)
Table 142 United Kingdom: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 143 United Kingdom: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 144 United Kingdom: Voice Assistant Application Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 145 United Kingdom: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 146 United Kingdom: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 147 United Kingdom: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 148 United Kingdom: Market Size, by Application Area, 2017-2020 (USD Million)
Table 149 United Kingdom: Market Size, by Application Area, 2021-2026 (USD Million)
11.3.5 Germany
11.3.6 France
11.3.7 Rest of Europe
11.4 Asia-Pacific
11.4.1 Asia-Pacific: Voice Assistant Application Market Drivers
11.4.2 Asia-Pacific: COVID-19 Impact
11.4.3 Asia-Pacific: Market Regulatory Implications
Figure 34 Asia-Pacific: Market Snapshot
Table 150 Asia-Pacific: Market Size, by Component, 2017-2020 (USD Million)
Table 151 Asia-Pacific: Market Size, by Component, 2021-2026 (USD Million)
Table 152 Asia-Pacific: Market Size, by Solution, 2017-2020 (USD Million)
Table 153 Asia-Pacific: Market Size, by Solution, 2021-2026 (USD Million)
Table 154 Asia-Pacific: Market Size, by Service, 2017-2020 (USD Million)
Table 155 Asia-Pacific: Market Size, by Service, 2021-2026 (USD Million)
Table 156 Asia-Pacific: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 157 Asia-Pacific: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 158 Asia-Pacific: Voice Assistant Application Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 159 Asia-Pacific: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 160 Asia-Pacific: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 161 Asia-Pacific: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 162 Asia-Pacific: Market Size, by Application Area, 2017-2020 (USD Million)
Table 163 Asia-Pacific: Market Size, by Application Area, 2021-2026 (USD Million)
Table 164 Asia-Pacific: Market Size, by Country, 2017-2020 (USD Million)
Table 165 Asia-Pacific: Market Size, by Country, 2021-2026 (USD Million)
11.4.4 China
Table 166 China: Voice Assistant Application Market Size, by Component, 2017-2020 (USD Million)
Table 167 China: Market Size, by Component, 2021-2026 (USD Million)
Table 168 China: Market Size, by Solution, 2017-2020 (USD Million)
Table 169 China: Market Size, by Solution, 2021-2026 (USD Million)
Table 170 China: Market Size, by Service, 2017-2020 (USD Million)
Table 171 China: Market Size, by Service, 2021-2026 (USD Million)
Table 172 China: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 173 China: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 174 China: Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 175 China: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 176 China: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 177 China: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 178 China: Market Size, by Application Area, 2017-2020 (USD Million)
Table 179 China: Market Size, by Application Area, 2021-2026 (USD Million)
11.4.5 Japan
11.4.6 India
11.4.7 Rest of Asia-Pacific
11.5 Middle East and Africa
11.5.1 Middle East and Africa: Voice Assistant Application Market Drivers
11.5.2 Middle East and Africa: COVID-19 Impact
11.5.3 Middle East and Africa: Market Regulatory Implications
Table 180 Middle East and Africa: Market Size, by Component, 2017-2020 (USD Million)
Table 181 Middle East and Africa: Market Size, by Component, 2021-2026 (USD Million)
Table 182 Middle East and Africa: Market Size, by Solution, 2017-2020 (USD Million)
Table 183 Middle East and Africa: Market Size, by Solution, 2021-2026 (USD Million)
Table 184 Middle East and Africa: Market Size, by Service, 2017-2020 (USD Million)
Table 185 Middle East and Africa: Market Size, by Service, 2021-2026 (USD Million)
Table 186 Middle East and Africa: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 187 Middle East and Africa: Voice Assistant Application Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 188 Middle East and Africa: Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 189 Middle East and Africa: Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 190 Middle East and Africa: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 191 Middle East and Africa: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 192 Middle East and Africa: Voice Assistant Application Market Size, by Application Area, 2017-2020 (USD Million)
Table 193 Middle East and Africa: Market Size, by Application Area, 2021-2026 (USD Million)
Table 194 Middle East and Africa: Market Size, by Country, 2017-2020 (USD Million)
Table 195 Middle East and Africa: Market Size, by Country, 2021-2026 (USD Million)
11.5.4 Israel
11.5.5 United Arab Emirates
11.5.6 Rest of Middle East and Africa
11.6 Latin America
11.6.1 Latin America: Voice Assistant Application Market Drivers
11.6.2 Latin America: COVID-19 Impact
11.6.3 Latin America: Market Regulatory Implications
Table 196 Latin America: Market Size, by Component, 2017-2020 (USD Million)
Table 197 Latin America: Market Size, by Component, 2021-2026 (USD Million)
Table 198 Latin America: Market Size, by Solution, 2017-2020 (USD Million)
Table 199 Latin America: Market Size, by Solution, 2021-2026 (USD Million)
Table 200 Latin America: Market Size, by Service, 2017-2020 (USD Million)
Table 201 Latin America: Market Size, by Service, 2021-2026 (USD Million)
Table 202 Latin America: Market Size, by Channel Integration, 2017-2020 (USD Million)
Table 203 Latin America: Market Size, by Channel Integration, 2021-2026 (USD Million)
Table 204 Latin America: Market Size, by Deployment Mode, 2017-2020 (USD Million)
Table 205 Latin America: Voice Assistant Application Market Size, by Deployment Mode, 2021-2026 (USD Million)
Table 206 Latin America: Market Size, by Organization Size, 2017-2020 (USD Million)
Table 207 Latin America: Market Size, by Organization Size, 2021-2026 (USD Million)
Table 208 Latin America: Market Size, by Application Area, 2017-2020 (USD Million)
Table 209 Latin America: Market Size, by Application Area, 2021-2026 (USD Million)
Table 210 Latin America: Market Size, by Country, 2017-2020 (USD Million)
Table 211 Latin America: Market Size, by Country, 2021-2026 (USD Million)
11.6.4 Brazil
11.6.5 Mexico
11.6.6 Rest of Latin America
12 Competitive Landscape
12.1 Overview
12.2 Market Evaluation Framework
Figure 35 Market Evaluation Framework, 2019-2021
12.3 Key Market Developments
12.3.1 Product Launches
Table 212 Voice Assistant Application Market: Product Launches, November 2020- July 2021
12.3.2 Deals
Table 213 Market: Deals, February 2020-August 2021
12.3.3 Others
Table 214 Market: Others, August 2020
12.4 Market Share Analysis of Top Players
Table 215 Voice Assistant Application Market: Degree of Competition
12.5 Historical Revenue Analysis
Figure 36 Historical Revenue Analysis of Leading Players, 2018-2020
12.6 Company Evaluation Quadrant Overview
12.7 Company Evaluation Quadrant Methodology and Definitions
Table 216 Product Footprint Weightage
12.7.1 Star
12.7.2 Emerging Leaders
12.7.3 Pervasive
12.7.4 Participant
Figure 37 Voice Assistant Application Market (Global), Company Evaluation Quadrant, 2020
12.8 Company Product Footprint Analysis
Table 217 Company Product Footprint
Table 218 Company Channel Integration Footprint
Table 219 Company Application Area Footprint
Table 220 Company Region Footprint
12.9 Company Market Ranking Analysis
Figure 38 Ranking of Key Players in the Voice Assistant Application Market, 2021
12.10 Startup/SME Evaluation Matrix Methodology and Definitions
Figure 39 Startup/SME Evaluation Matrix: Criteria Weightage
12.10.1 Progressive Companies
12.10.2 Responsive Companies
12.10.3 Dynamic Companies
12.10.4 Starting Blocks
Figure 40 Voice Assistant Application Market (Global): Startup/SME Evaluation Matrix, 2020
13 Company Profiles
13.1 Major Players
(Business Overview, Products Offered, Recent Developments, Analyst's View)*
13.1.1 Apple
Table 221 Apple: Business Overview
Figure 41 Apple: Company Snapshot
Table 222 Apple: Products Offered
Table 223 Apple: Product Launches
Table 224 Apple: Deals
13.1.2 Aws
Table 225 Aws: Business Overview
Figure 42 Aws: Company Snapshot
Table 226 Aws: Products Offered
Table 227 Aws: Product Launches
13.1.3 Google
Table 228 Google: Business Overview
Figure 43 Google: Company Snapshot
Table 229 Google: Products Offered
Table 230 Google: Product Launches
Table 231 Google: Deals
13.1.4 Microsoft
Table 232 Microsoft: Business Overview
Figure 44 Microsoft: Company Snapshot
Table 233 Microsoft: Products Offered
Table 234 Microsoft: Deals
13.1.5 IBM
Table 235 IBM: Business Overview
Figure 45 IBM: Company Snapshot
Table 236 IBM: Products Offered
Table 237 IBM: Product Launches
Table 238 IBM: Deals
13.1.6 Cisco
Table 239 Cisco: Business Overview
Figure 46 Cisco: Company Snapshot
Table 240 Cisco: Products Offered
Table 241 Cisco: Product Launches
Table 242 Cisco: Deals
13.1.7 Samsung
Table 243 Samsung: Business Overview
Figure 47 Samsung: Company Snapshot
Table 244 Samsung: Products Offered
Table 245 Samsung: Product Launches
Table 246 Samsung: Deals
13.1.8 Oracle
Table 247 Oracle: Business Overview
Figure 48 Oracle: Company Snapshot
Table 248 Oracle: Products Offered
Table 249 Oracle: Product Launches
13.1.9 Sap
Table 250 Sap: Business Overview
Figure 49 Sap: Company Snapshot
Table 251 Sap: Products Offered
13.1.10 Avaya
Table 252 Avaya: Business Overview
Figure 50 Avaya: Company Snapshot
Table 253 Avaya: Products Offered
Table 254 Avaya: Deals
Table 255 Avaya: Others
13.1.11 Baidu
13.1.12 Verint Systems
13.1.13 [24]7.AI
*Details on Business Overview, Products Offered, Recent Developments, Analyst's View Might Not be Captured in Case of Unlisted Companies.
13.2 Start-Up/SME Players
13.2.1 Haptik
13.2.2 AIvo
13.2.3 Soundhound
13.2.4 Creative Virtual
13.2.5 Zaion
13.2.6 Mindsay
13.2.7 Verbio
13.2.8 Slang Labs
13.2.9 Kata.AI
13.2.10 Clinc
13.2.11 Rasa
13.2.12 Inbenta
13.2.13 Avaamo
14 Appendix
14.1 Adjacent/Related Markets
14.1.1 Limitations
14.1.2 Chatbot Market - Global Forecast to 2026
14.1.2.1 Market Definition
14.1.2.2 Chatbot Market, by Component
Table 256 Chatbot Market Size by Component, 2015-2019 (USD Million)
Table 257 Chatbot Market Size, by Component, 2020-2026 (USD Million)
14.1.2.3 Chatbot Market, by Type
Table 258 Chatbot Market Size, by Type, 2015-2019 (USD Million)
Table 259 Chatbot Market Size, by Type, 2020-2026 (USD Million)
14.1.2.4 Chatbot Market, by Deployment Mode
Table 260 Chatbot Market Size, by Deployment Mode, 2015-2019 (USD Million)
Table 261 Chatbot Market Size, by Deployment Mode, 2020-2026 (USD Million)
14.1.2.5 Chatbot Market, by Business Function
Table 262 Chatbot Market Size, by Business Function, 2015-2019 (USD Million)
Table 263 Chatbot Market Size, by Business Function, 2020-2026 (USD Million)
14.1.3 Conversational AI Market- Global Forecast to 2025
14.1.3.1 Market Definition
14.1.3.2 Conversational AI Market, by Component
Table 264 Conversational AI Market Size, by Component, 2016-2019 (USD Million)
Table 265 Conversational AI Market Size, by Component, 2019-2025 (USD Million)
14.1.3.3 Conversational AI Market, by Type
Table 266 Conversational AI Market Size, by Type, 2016-2019 (USD Million)
Table 267 Conversational AI Market Size, by Type, 2019-2025 (USD Million)
14.1.3.4 Conversational AI Market, by Technology
Table 268 Conversational AI Market Size, by Technology, 2016-2019 (USD Million)
Table 269 Conversational AI Market Size, by Technology, 2019-2025 (USD Million)
14.1.3.5 Conversational AI Market, by Application
Table 270 Conversational AI Market Size, by Application, 2016-2019 (USD Million)
Table 271 Conversational AI Market Size, by Application, 2019-2025 (USD Million)
14.1.4 Voice Cloning Market - Global Forecast to 2023
14.1.4.1 Market Definition
14.1.4.2 Voice Cloning Market, by Component
Table 272 Voice Cloning Market Size, by Component, 2016-2023 (USD Million)
14.1.4.3 Voice Cloning Market, by Application
Table 273 Voice Cloning Market Size, by Application, 2016-2023 (USD Million)
14.1.4.4 Voice Cloning Market, by Deployment Mode
Table 274 Voice Cloning Market Size, by Deployment Mode, 2016-2023 (USD Million)
14.1.4.5 Voice Cloning Market, by Vertical
Table 275 Voice Cloning Market Size, by Vertical, 2016-2023 (USD Million)
14.1.4.6 Voice Cloning Market, by Region
Table 276 Voice Cloning Market Size, by Region, 2016-2023 (USD Million)
14.2 Discussion Guide
Companies Mentioned
- [24]7.AI
- AIvo
- Apple
- Avaamo
- Avaya
- Aws
- Baidu
- Cisco
- Clinc
- Creative Virtual
- Haptik
- IBM
- Inbenta
- Kata.AI
- Microsoft
- Mindsay
- Oracle
- Rasa
- Samsung
- Sap
- Slang Labs
- Soundhound
- Verbio
- Verint Systems
- Zaion
Methodology
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Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 265 |
| Published | October 2021 |
| Forecast Period | 2021 - 2026 |
| Estimated Market Value ( USD | $ 2.8 Billion |
| Forecasted Market Value ( USD | $ 11.2 Billion |
| Compound Annual Growth Rate | 32.4% |
| Regions Covered | Global |
| No. of Companies Mentioned | 26 |
