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The ccaas market is forecasted to grow by USD 7.58 billion during 2024-2029, accelerating at a CAGR of 19.4% during the forecast period. The report on the ccaas market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.Speak directly to the analyst to clarify any post sales queries you may have.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing adoption of cloud-based offerings, benefits of ccaas solution among end-users, and growing implementation of ccaas in media sector.
The ccaas market is segmented as below:
By Component
- Solutions
- Services
By End-user
- BFSI
- IT and telecom
- Consumer goods and retail
- Healthcare
- Others
By Geographical Landscape
- North America
- Europe
- APAC
- South America
- Middle East and Africa
The report on the ccaas market covers the following areas:
- CCaas Market sizing
- CCaas Market forecast
- CCaas Market industry analysis
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
2 Market Analysis
3 Market Landscape
4 Market Sizing
5 Historic Market Size
6 Qualitative Analysis
7 Five Forces Analysis
8 Market Segmentation by Component
9 Market Segmentation by End-user
10 Customer Landscape
11 Geographic Landscape
12 Drivers, Challenges, and Opportunity/Restraints
13 Competitive Landscape
14 Competitive Analysis
15 Appendix
List of Exhibits
Executive Summary
The following companies are recognized as the key players in the global ccaas market: 3CLogic Inc., 8x8 Inc., Alvaria Inc., Atos SE, Avaya LLC, Capgemini Services SAS, China Huaxin Post and Telecom Technologies Co. Ltd., Cisco Systems Inc., Enghouse Systems Ltd., Evolve IP LLC, Five9 Inc., Genesys Telecommunications Laboratories Inc., Serenova LLC, Lumen Technologies Inc., Microsoft Corp., Mitel Networks Corp., NICE Ltd., Oracle Corp., RingCentral Inc., and SAP SE.Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is growing demand for social interaction."
According to the report, one of the major drivers for this market is the increasing adoption of cloud-based offerings.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- 3CLogic Inc.
- 8x8 Inc.
- Alvaria Inc.
- Atos SE
- Avaya LLC
- Capgemini Services SAS
- China Huaxin Post and Telecom Technologies Co. Ltd.
- Cisco Systems Inc.
- Enghouse Systems Ltd.
- Evolve IP LLC
- Five9 Inc.
- Genesys Telecommunications Laboratories Inc.
- Serenova LLC
- Lumen Technologies Inc.
- Microsoft Corp.
- Mitel Networks Corp.
- NICE Ltd.
- Oracle Corp.
- RingCentral Inc.
- SAP SE
