Airbnb - Enterprise Tech Ecosystem Series

Founded in 2008, Airbnb, Inc. (Airbnb) operates an online marketplace that offers hospitality services. The company’s mobile application (app) enables users to list, discover, and book accommodations across the world. The app allows hosts to list their properties and enables guests to rent or lease the same for short- or long-term stays. Properties listed for accommodation include vacation rentals, apartment rentals, homestays, castles, treehouses or hotel rooms. The company operates across China, India, Japan, South Korea, Australia, Austria, Germany, Switzerland, Belgium, Denmark, France, Italy, Norway, Portugal, Russia, Spain, Sweden, the UK, Mexico, and Brazil.

In 2016, Airbnb launched an in-house innovation and design studio called Samara where Airbnb’s engineering and design teams collaborate to convert innovative ideas into services that offer higher value to both guests and hosts. The teams combine software, architecture and new economic models to explore new business ideas and models for Airbnb.

The report provides information and insights into Airbnb's tech activities, including -

• Insights of its digital transformation strategies and innovation programs
• Overview of technology initiatives covering partnerships, product launches, investments and acquisitions
• Insights on each technology initiative including technology theme, objective, and benefits
• Details of estimated ICT budgets and major ICT contracts

Scope

• Airbnb is tapping the power of artificial intelligence (AI) to conduct background checks on guests and help hosts optimize their earnings by helping them set the right price for their properties. The company developed an AI tool that identifies individuals with a track record of abusive behavior by scanning for information about them on different online platforms such as blog posts, social media posts, information on web pages, comments posted by the person online, etc.
• Airbnb is enhancing the data science technology skills of its employees with its data education program, Data University. The program empowers employees with the requisite skills to make informed business decisions using the inbuilt data tools.
• Airbnb offers Airbnb Experiences to guests around the world to differentiate itself from other accommodation booking sites in the market. Airbnb Experiences are unique events and activities curated by hosts that introduce guests to the local cuisine, culture, events etc.
• Airbnb uses the cloud infrastructure for conducting and expanding its daily business operations. The cloud enables Airbnb to process and analyze more than 50 gigabytes of data daily; smoothly run a variety of applications such as search, payments, messaging, content moderation etc.

Reasons to Buy

• Gain insights into Airbnb's tech operations.
• Gain insights into its tech strategies and innovation initiatives.
• Gain insights into its technology themes under focus.
• Gain insights into various product launches, partnerships, investments and acquisition strategies.