+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Service Quality Management Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Product Type

  • PDF Icon

    Report

  • 84 Pages
  • September 2024
  • Region: Global
  • Prof Research
  • ID: 5637798
Description Jump to:

Quick Summary:

The fast-paced and highly competitive environment of the Service Quality Management industry has made it pivotal for businesses to remain updated, not only about the trends specific to their market, but also about the wider initiatives, technologies, and strategies that competitors and game-changers are employing around the world. Our comprehensive report analyses and forecasts current and future market trends, assisting you in making informed business decisions.

Considering the geographies of North America, South America, Asia & Pacific, Europe and Middle East & Africa, this study encapsulates regional supply and demand, pricing strategies, major players, and key emerging markets. Situating your business within a global context, this report includes a detailed competitor analysis of notable players like Amdocs, Alcatel-Lucent, Cisco, Egain Corporation, Ericsson, and HP, complete with their company profiles, business information, SWOT analyses, revenue summaries, gross margin and market share. Our report’s focus on segmentation by types, including Enterprise Feedback Management (EFM), Web analytics, Text analytics, Speech analytics, empowers you to hone in on growth opportunities and threats within niche markets of the Service Quality Management industry.

This report describes the global market size of Service Quality Management from 2019 to 2023 and its CAGR from 2019 to 2023, and also forecasts its market size to the end of 2029 and its CAGR from 2024 to 2029.

For the geography segment; regional supply, demand, major players, and price is presented from 2019 to 2029.

This report covers the following regions:

  • North America
  • South America
  • Asia & Pacific
  • Europe
  • MEA
The key countries for each region are also included, such as the United States, China, Japan, India, Korea, ASEAN, Germany, France, UK, Italy, Spain, CIS, and Brazil etc.

For the competitor segment, the report includes global key players of Service Quality Management as well as some smaller players.

The information for each competitor includes:

  • Company Profile
  • Business Information
  • SWOT Analysis
  • Revenue, Gross Margin and Market Share

Types Segment:

  • Enterprise Feedback Management (EFM)
  • Web analytics
  • Text analytics
  • Speech analytics
  • Others

Companies Covered:

  • Amdocs
  • Alcate-Lucent
  • Cisco
  • Egain Corporation
  • Ericsson
  • Hp
Base Year: 2024
Historical Data: from 2019 to 2023
Forecast Data: from 2024 to 2029


This product will be delivered within 1-3 business days.

Table of Contents

Chapter 1 Executive SummaryChapter 2 Abbreviation and Acronyms
Chapter 3 Preface
3.1 Research Scope
3.2 Research Sources
3.2.1 Data Sources
3.2.2 Assumptions
3.3 Research Method
Chapter 4 Market Landscape
4.1 Market Overview
4.2 Classification/Types
4.3 Application/End Users
Chapter 5 Market Trend Analysis
5.1 Introduction
5.2 Drivers
5.3 Restraints
5.4 Opportunities
5.5 Threats
5.6 COVID-19 Impact
Chapter 6 Industry Chain Analysis
6.1 Upstream/Suppliers Analysis
6.2 Service Quality Management Analysis
6.2.1 Technology Analysis
6.2.2 Cost Analysis
6.2.3 Market Channel Analysis
6.3 Downstream Buyers/End Users
Chapter 7 Latest Market Dynamics
7.1 Latest News
7.2 Merger and Acquisition
7.3 Planned/Future Project
7.4 Policy Dynamics
Chapter 8 Historical and Forecast Service Quality Management Market in North America (2019-2029)
8.1 Service Quality Management Market Size
8.2 Service Quality Management Market by End Use
8.3 Competition by Players/Suppliers
8.4 Service Quality Management Market Size by Type
8.5 Key Countries Analysis
8.5.1 United States
8.5.2 Canada
8.5.3 Mexico
Chapter 9 Historical and Forecast Service Quality Management Market in South America (2019-2029)
9.1 Service Quality Management Market Size
9.2 Service Quality Management Market by End Use
9.3 Competition by Players/Suppliers
9.4 Service Quality Management Market Size by Type
9.5 Key Countries Analysis
9.5.1 Brazil
9.5.2 Argentina
9.5.3 Chile
9.5.4 Peru
Chapter 10 Historical and Forecast Service Quality Management Market in Asia & Pacific (2019-2029)
10.1 Service Quality Management Market Size
10.2 Service Quality Management Market by End Use
10.3 Competition by Players/Suppliers
10.4 Service Quality Management Market Size by Type
10.5 Key Countries Analysis
10.5.1 China
10.5.2 India
10.5.3 Japan
10.5.4 South Korea
10.5.5 Southeast Asia
10.5.6 Australia
Chapter 11 Historical and Forecast Service Quality Management Market in Europe (2019-2029)
11.1 Service Quality Management Market Size
11.2 Service Quality Management Market by End Use
11.3 Competition by Players/Suppliers
11.4 Service Quality Management Market Size by Type
11.5 Key Countries Analysis
11.5.1 Germany
11.5.2 France
11.5.3 United Kingdom
11.5.4 Italy
11.5.5 Spain
11.5.6 Belgium
11.5.7 Netherlands
11.5.8 Austria
11.5.9 Poland
11.5.10 Russia
Chapter 12 Historical and Forecast Service Quality Management Market in MEA (2019-2029)
12.1 Service Quality Management Market Size
12.2 Service Quality Management Market by End Use
12.3 Competition by Players/Suppliers
12.4 Service Quality Management Market Size by Type
12.5 Key Countries Analysis
12.5.1 Egypt
12.5.2 Israel
12.5.3 South Africa
12.5.4 Gulf Cooperation Council Countries
12.5.5 Turkey
Chapter 13 Summary For Global Service Quality Management Market (2019-2024)
13.1 Service Quality Management Market Size
13.2 Service Quality Management Market by End Use
13.3 Competition by Players/Suppliers
13.4 Service Quality Management Market Size by Type
Chapter 14 Global Service Quality Management Market Forecast (2024-2029)
14.1 Service Quality Management Market Size Forecast
14.2 Service Quality Management Application Forecast
14.3 Competition by Players/Suppliers
14.4 Service Quality Management Type Forecast
Chapter 15 Analysis of Global Key Vendors
15.1 Amdocs
15.1.1 Company Profile
15.1.2 Main Business and Service Quality Management Information
15.1.3 SWOT Analysis of Amdocs
15.1.4 Amdocs Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.2 Alcate-Lucent
15.2.1 Company Profile
15.2.2 Main Business and Service Quality Management Information
15.2.3 SWOT Analysis of Alcate-Lucent
15.2.4 Alcate-Lucent Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.3 Cisco
15.3.1 Company Profile
15.3.2 Main Business and Service Quality Management Information
15.3.3 SWOT Analysis of Cisco
15.3.4 Cisco Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.4 Egain Corporation
15.4.1 Company Profile
15.4.2 Main Business and Service Quality Management Information
15.4.3 SWOT Analysis of Egain Corporation
15.4.4 Egain Corporation Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.5 Ericsson
15.5.1 Company Profile
15.5.2 Main Business and Service Quality Management Information
15.5.3 SWOT Analysis of Ericsson
15.5.4 Ericsson Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.6 Hp
15.6.1 Company Profile
15.6.2 Main Business and Service Quality Management Information
15.6.3 SWOT Analysis of Hp
15.6.4 Hp Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.7 Ibm
15.7.1 Company Profile
15.7.2 Main Business and Service Quality Management Information
15.7.3 SWOT Analysis of Ibm
15.7.4 Ibm Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
15.8 Oracle
15.8.1 Company Profile
15.8.2 Main Business and Service Quality Management Information
15.8.3 SWOT Analysis of Oracle
15.8.4 Oracle Service Quality Management Revenue, Gross Margin and Market Share (2019-2024)
List of Tables and Figures
Table Abbreviation and Acronyms
Table Research Scope of Service Quality Management Report
Table Data Sources of Service Quality Management Report
Table Major Assumptions of Service Quality Management Report
Figure Market Size Estimated Method
Figure Major Forecasting Factors
Figure Service Quality Management Picture
Table Service Quality Management Classification
Table Service Quality Management Applications
Table Drivers of Service Quality Management Market
Table Restraints of Service Quality Management Market
Table Opportunities of Service Quality Management Market
Table Threats of Service Quality Management Market
Table COVID-19 Impact For Service Quality Management Market
Table Raw Materials Suppliers
Table Different Production Methods of Service Quality Management
Table Cost Structure Analysis of Service Quality Management
Table Key End Users
Table Latest News of Service Quality Management Market
Table Merger and Acquisition
Table Planned/Future Project of Service Quality Management Market
Table Policy of Service Quality Management Market
Table 2019-2029 North America Service Quality Management Market Size
Figure 2019-2029 North America Service Quality Management Market Size and CAGR
Table 2019-2029 North America Service Quality Management Market Size by Application
Table 2019-2024 North America Service Quality Management Key Players Revenue
Table 2019-2024 North America Service Quality Management Key Players Market Share
Table 2019-2029 North America Service Quality Management Market Size by Type
Table 2019-2029 United States Service Quality Management Market Size
Table 2019-2029 Canada Service Quality Management Market Size
Table 2019-2029 Mexico Service Quality Management Market Size
Table 2019-2029 South America Service Quality Management Market Size
Figure 2019-2029 South America Service Quality Management Market Size and CAGR
Table 2019-2029 South America Service Quality Management Market Size by Application
Table 2019-2024 South America Service Quality Management Key Players Revenue
Table 2019-2024 South America Service Quality Management Key Players Market Share
Table 2019-2029 South America Service Quality Management Market Size by Type
Table 2019-2029 Brazil Service Quality Management Market Size
Table 2019-2029 Argentina Service Quality Management Market Size
Table 2019-2029 Chile Service Quality Management Market Size
Table 2019-2029 Peru Service Quality Management Market Size
Table 2019-2029 Asia & Pacific Service Quality Management Market Size
Figure 2019-2029 Asia & Pacific Service Quality Management Market Size and CAGR
Table 2019-2029 Asia & Pacific Service Quality Management Market Size by Application
Table 2019-2024 Asia & Pacific Service Quality Management Key Players Revenue
Table 2019-2024 Asia & Pacific Service Quality Management Key Players Market Share
Table 2019-2029 Asia & Pacific Service Quality Management Market Size by Type
Table 2019-2029 China Service Quality Management Market Size
Table 2019-2029 India Service Quality Management Market Size
Table 2019-2029 Japan Service Quality Management Market Size
Table 2019-2029 South Korea Service Quality Management Market Size
Table 2019-2029 Southeast Asia Service Quality Management Market Size
Table 2019-2029 Australia Service Quality Management Market Size
Table 2019-2029 Europe Service Quality Management Market Size
Figure 2019-2029 Europe Service Quality Management Market Size and CAGR
Table 2019-2029 Europe Service Quality Management Market Size by Application
Table 2019-2024 Europe Service Quality Management Key Players Revenue
Table 2019-2024 Europe Service Quality Management Key Players Market Share
Table 2019-2029 Europe Service Quality Management Market Size by Type
Table 2019-2029 Germany Service Quality Management Market Size
Table 2019-2029 France Service Quality Management Market Size
Table 2019-2029 United Kingdom Service Quality Management Market Size
Table 2019-2029 Italy Service Quality Management Market Size
Table 2019-2029 Spain Service Quality Management Market Size
Table 2019-2029 Belgium Service Quality Management Market Size
Table 2019-2029 Netherlands Service Quality Management Market Size
Table 2019-2029 Austria Service Quality Management Market Size
Table 2019-2029 Poland Service Quality Management Market Size
Table 2019-2029 Russia Service Quality Management Market Size
Table 2019-2029 MEA Service Quality Management Market Size
Figure 2019-2029 MEA Service Quality Management Market Size and CAGR
Table 2019-2029 MEA Service Quality Management Market Size by Application
Table 2019-2024 MEA Service Quality Management Key Players Revenue
Table 2019-2024 MEA Service Quality Management Key Players Market Share
Table 2019-2029 MEA Service Quality Management Market Size by Type
Table 2019-2029 Egypt Service Quality Management Market Size
Table 2019-2029 Israel Service Quality Management Market Size
Table 2019-2029 South Africa Service Quality Management Market Size
Table 2019-2029 Gulf Cooperation Council Countries Service Quality Management Market Size
Table 2019-2029 Turkey Service Quality Management Market Size
Table 2019-2024 Global Service Quality Management Market Size by Region
Table 2019-2024 Global Service Quality Management Market Size Share by Region
Table 2019-2024 Global Service Quality Management Market Size by Application
Table 2019-2024 Global Service Quality Management Market Share by Application
Table 2019-2024 Global Service Quality Management Key Vendors Revenue
Figure 2019-2024 Global Service Quality Management Market Size and Growth Rate
Table 2019-2024 Global Service Quality Management Key Vendors Market Share
Table 2019-2024 Global Service Quality Management Market Size by Type
Table 2019-2024 Global Service Quality Management Market Share by Type
Table 2024-2029 Global Service Quality Management Market Size by Region
Table 2024-2029 Global Service Quality Management Market Size Share by Region
Table 2024-2029 Global Service Quality Management Market Size by Application
Table 2024-2029 Global Service Quality Management Market Share by Application
Table 2024-2029 Global Service Quality Management Key Vendors Revenue
Figure 2024-2029 Global Service Quality Management Market Size and Growth Rate
Table 2024-2029 Global Service Quality Management Key Vendors Market Share
Table 2024-2029 Global Service Quality Management Market Size by Type
Table 2024-2029 Service Quality Management Global Market Share by Type

Companies Mentioned

  • Amdocs
  • Alcate-Lucent
  • Cisco
  • Egain Corporation
  • Ericsson
  • Hp
  • Ibm
  • Oracle

Methodology

Loading
LOADING...

Related Topics

Related Reports

Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Global Market Report 2024 - Product Image

Service Quality Management (SQM) and Telco Customer Experience Management (CEM) Global Market Report 2024

  • Report
  • 175 Pages
  • Global
From
SQM and CEM Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Application, Product Type - Product Image

SQM and CEM Global Market Insights 2024, Analysis and Forecast to 2029, by Market Participants, Regions, Technology, Application, Product Type

  • Report
  • 73 Pages
  • Global
From
Telecom Operations Management Global Market Insights 2024, Analysis and Forecast to 2029, by Manufacturers, Regions, Technology, Application, Product Type - Product Image

Telecom Operations Management Global Market Insights 2024, Analysis and Forecast to 2029, by Manufacturers, Regions, Technology, Application, Product Type

  • Report
  • 91 Pages
  • Global
From
Telecom Operations Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029 - Product Image

Telecom Operations Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029

  • Report
  • 120 Pages
  • Global
From
Telecom Service Assurance - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029 - Product Image

Telecom Service Assurance - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2019 - 2029

  • Report
  • 120 Pages
  • Global
From
Copyright © 2002-2024 Research and Markets. All Rights Reserved.