North America E-commerce Logistics Market Outlook, 2027

The activity or specific process of delivering any entity to the customer is commonly referred to as logistics. E-commerce logistics is a fellowship of various processes such as inventory management, warehousing, packaging, labelling, billing, shipping, payment collection, return, and exchange that work in harmony, leading to a supply chain. All these put together turn into a crucial task that requires a full-proof strategy to be accomplished. Also, e-logistics helps in managing the new challenges in the supply chain field. Compared to other regions, e-commerce grew most quickly in North America, particularly in the USA, due to the increasing number of Internet-savvy shoppers as well as the world's largest base of technical experts, who not only were available to work on e-commerce projects, but also, in many cases, they have launched their own firms. Also, fuelling the North American e-commerce boom was the unparalleled level of funding available from a variety of sources. Various e-commerce companies have significant opportunities to explore the e-commerce logistics market due to the high internet and smartphone penetration in the North American region.

According to the report titled, North America E-Commerce Logistics Market Outlook, 2027 the market is projected to grow at a 10.75% CAGR for 2022-2027. In 2021, North America had approximately 417 million internet users. 90% of adults in North America use the internet, either irregularly or frequently. In line with the overall growth of the smartphone market worldwide, the smartphone penetration rate in the United States has continuously risen over the past several years, reaching 85 percent in February 2021. In 2020, the number of smartphone users in the United States is estimated to reach nearly 294 million. Also, higher technological advancements and the development of infrastructure in major economies such as the US and Canada, with wide connectivity through roadways and railways, are expected to propel the higher market growth. For instance, the railways of the US and Canada form one of the major railway networks across the North American region. The North American e-commerce logistics market is segmented into three countries, including the USA, Canada, and Mexico. Among these countries, the USA leads the market.

The USA holds a key share in the North American e-commerce logistics market due to the development in logistics technologies attributed to the introduction of automation, robotics, wearable technology, drone technology, autonomous vehicles, cloud computing, and IoT in logistics technology. On the other hand, the same-day delivery market across the country has grown over the years, owing to the fact that major market players serve the majority of the area. Same-day delivery in e-commerce is quickly becoming one of the most popular services in the USA, particularly in grocery and pharmacies. Also, the business-to-consumer market in the USA is growing at an exponential rate for the e-commerce industry, fuelling higher demand for essential and effective logistics services.

According to the report, the North American e-commerce logistics market is segmented into various service types, including warehousing, transportation, return and inventory management. The transportation segment, as the most important component in the logistics process, will have the largest market share in 2021.However, increasing e-commerce sales have created higher demand for warehouses to fulfil consumer demands for faster deliveries. Further, the market is categorised into two operational areas, including international and domestic. Among these types, a major portion of the market is occupied by the domestic segment. The increasing rate of home deliveries during the last few years has heavily impacted the market's growth.

Based on the transportation mode, the North American e-commerce logistics market is categorised into four types, including road, sea, air, and rail. Among these types, road transport is expected to dominate the market during the forecast period. As it is the most convenient mode of domestic transportation, it is expected to witness higher adoption. More than 50% of the market share is anticipated to be occupied by road transport. However, based on the product types, the market is segregated into various types such as electronics, apparel and accessories, home furnishing products, health, personal care and beauty, autos and parts, baby products, books and others (food and beverages, toys and hobbies, office equipment, sports and leisure, etc.). Among these types, the apparel and accessories segment will dominate the market in 2021 with more than 20%.

COVID-19 impact

In North America, e-commerce logistics market was hardly hit by the COVID-19 outbreak. Logistics firms those were involved in the movement or flow of goods had been directly affected by the COVID-19 pandemic. Despite that, the COVID-19 pandemic has driven e-commerce growth by development and expansion to new companies, consumers, and product categories. It has given consumers access to a wide range of goods from the comfort and protection of their own homes, and it has enabled businesses to continue operating through communication limitations and other restrictions.

Major Companies present in the market:

FedEx Corporation, Deutsche Post AG, SF Express Co. Limited, United Parcel Service, Inc., Aramex International, XPO Logistics, Inc., Deutsche Bahn AG, Nippon Express Co., Limited, Kerry Logistics Network Limited, Rhenus Group, Clipper Logistics plc, Gati Limited, Kenco Group, Inc., ZTO Express

Considered in this report

• Geography: North America
• Historic year: 2016
• Base year: 2021
• Estimated year: 2022
• Forecast year: 2027

Aspects covered in this report

• North America E-Commerce Logistics market with its value and forecast along with its segments
• Country-wise e-commerce logistics market analysis
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation

Countries covered in the report

• United States
• Canada
• Mexico

By service type in the report:

• Warehousing
• Transportation
• Other Service (Return, Inventory management)

By operational area in the report:

• International
• Domestics

By transportation mode in the report:

• Road
• Rail
• Air
• Sea

By product type in the report:

• Electronics
• Apparel and Accessories
• Home Furnishing Products
• Health, Personal Care and Beauty
• Auto and Parts
• Baby Products
• Books
• Others

The approach of the report:

This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third party sources such as press releases, annual report of companies, analysing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources.

Intended audience

This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to e-commerce logistics industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.