Mobile Payment Use Grows Post-Pandemic in the Asia-Pacific Region, With Consumers Inclining Towards Mobile Wallets
Mobile wallets witness a growing trend in Asia-Pacific, with China being the frontrunner in their use
Asia-Pacific maintains its strong position in the payments market worldwide, showing continuous growth in revenues and projecting a solid growth rate across regions, as revealed by this publication. Furthermore, this growth is driven by the rising adoption of mobile and digital wallets as an after effect of the pandemic. The growth trajectory of digital wallets however differs between countries, with China and South Korea already moving towards a cashless society and embracing mobile wallets rapidly.
On the other hand, Japan still remains a cash dependent economy, according to a source cited in the report. Additionally, among the other commonly used B2C E-Commerce payment methods in the region such as cards, bank transfers, and so on, E-wallets accounted for more than half of total payments. In Asia-Pacific, the number and value of mobile wallet users is projected to increase from 2020 to 2025, with mobile wallet user penetration increasing in multiple countries of the region, as stated in this publication. China happens to be the leading country when it comes to the use of digital payment methods in the region.
For instance, a majority of internet users in China preferred mobile payments in February 2022, over other methods such as cash payment, bankcard payment, smartwatch payment, and computer payment. Moreover, the mobile wallet user penetration in China is also forecasted to continue to increase moderately between 2020 and 2025, as reported by this publication.
Further, the value of mobile wallet transaction in the country is projected to witness almost a double-digit growth between 2020 and 2025, with value reaching certain trillions of Euros by 2025. Alipay, followed by WeChat Pay were the most used platforms when it came to payments via mobile wallets in 2021. The other emerging countries within the region such as Indonesia, and Malaysia are also forecasted to witness a significantly high double-digit CAGR in terms of number of mobile wallet transactions between 2020 and 2025, as spelled out by this report.
With other advanced and emerging countries moving towards a cashless society, Japan still shows signs of a cash driven economy
The use and adoption of digital and mobile payment methods in Asia-Pacific accelerated amidst the COVID-19 pandemic. Contactless payment methods in the region thus became the newly accepted norm post-pandemic, as mentioned in the report. In 2021, the top B2C E-Commerce payment method in South Korea was credit cards, with nearly three-quarters of the online payments in the country being conducted via credit cards, followed by E-wallets and other non-cash payment options. The share of online shoppers using cash was exceptionally low, with cash payments coming in the last place and accounting for a single digit share of the country’s online payments, as per this publication.
As per a survey cited in the report, most of the respondents in Japan, were seen inclining towards cash in 2022, with less than half of the respondents using non-cash payment methods such as mobile payments and so on. The share of internet users using QR code mobile payment and contactless mobile payment also remained quite low as of the start of 2022 in Japan.
Furthermore, only one in three smartphone users in the country were willing to use mobile payments in the future as of February 2022, as mentioned in the new report.
Countries covered: Japan, South Korea, Australia, China, Taiwan, Indonesia, and Malaysia.
Questions answered in the report:
- What were the leading payment methods in Asia-Pacific?
- How many mobile wallets are forecasted to be in use in Japan by 2025?
- What is the projected mobile wallet user penetration in China by 2025?
- Which were the most commonly used payment methods in China?
Table of Contents
1. Management Summary
2. Global Developments
- Online & Mobile Payment Trends, July 2022
- Value of Digital Wallet Transactions, in USD trillion, 2022f & 2026f
- Mobile Payment Market Size, in USD trillion, 2021 & 2028f
- Number of B2C E-Commerce Transactions Paid by OEM Mobile Payment Apps, in billions, 2022f & 2026f
- Most Used Payment Methods When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2021
- Value of Biometrically Authenticated Remote Mobile Payments, in USD billion, 2022e & 2027f
- Volume of Biometrically Authenticated Remote Mobile Payments, in billions, 2022e & 2027f
- Number of Mobile Contactless Transactions, in billions, 2021e & 2023f
- Proximity Mobile Payment Users Worldwide, in millions, and Year-on-Year Change, in %, 2020-2025f
- Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2020-2025f
- Number of Mobile Wallet Users, by Region, in millions, 2020 & 2025f
- Proximity Mobile Payment Users in Select Countries, in % of Smartphone Users, 2021e
- Payment Methods Accepted by Online Merchants, by Already Accepted and Planned, in % of Online Merchants, February 2022
- Breakdown of Digital Banking Fraudulent Transactions, by Channel, incl. Mobile App, in %, Q3 2019 - Q2 2021
3. Asia-Pacific
3.1. Regional
- Overview of the Online and Mobile Payment Trends, July 2022
- Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2021
3.2. Advanced Markets
3.2.1. Japan
- General Payment Methods Used, in % of Respondents, January 2022
- Breakdown of Mobile Payments’ Percentage Share of Total Payments Made, in % of Mobile Payment Service Users, February 2022
- Breakdown of Attitude Towards Future Use of Mobile Payments, in % of Smartphone Users, February 2022
- Mobile Payment User Penetration, by QR Code Payment and Contactless Payment, in % of Internet Users, January 2022
- Breakdown of Most Used QR Code Mobile Payment Services, in % of QR Code Mobile Payment Users, January 2022
- Breakdown of Most Used Contactless Mobile Payment Services, in % of Contactless Mobile Payment Service Users, January 2022
- Number of Mobile Wallet Users, in millions, 2020 & 2025f
- Number of Mobile Wallet Transactions, in billions, 2020 & 2025f
- Mobile Wallet Transaction Value, in USD billion, 2020 & 2025f
3.2.2. South Korea
- Breakdown of Payment Methods Used in B2C E-Commerce, in %, 2021
- Mobile Wallet Ownership and Usage, in % of Adults, H1 2021
- Number of Mobile Wallet Users, in millions, 2020 & 2025f
- Number of Mobile Wallet Transactions, in billions, 2020 & 2025f
- Mobile Wallet Transaction Value, in USD billion, 2020 & 2025f
3.2.3. Australia
- Usage of Selected Online Payment Platforms, in % of Respondents, January 2018 & June 2021
3.3. Emerging Markets
3.3.1. China
- Most Used Payment Methods, in % of Internet Users, February 2022
- Mobile Wallet User Penetration, in % of Population, 2020 & 2025f
- Mobile Wallet Transaction Value, in USD trillion, and Volume, in billions, 2020 & 2025f
- Breakdown of Mobile Wallet Market, in % of Total Value, July 2021
- Number of Proximity Mobile Payment Users, in millions, and Share, in % of Population, 2019-2025f
3.3.2. Taiwan
- Breakdown of Most Preferred Online Payment Methods, in % of Internet Users, August 2021
- Mobile Payment and Card User Penetration, by Age Group, in % of Internet Users, August 2021
3.3.3. Indonesia
- Number of Mobile Wallet Users, in millions, 2020 & 2025f
- Number of Mobile Wallet Transactions, in billions, 2020 & 2025f
- Mobile Wallet Transaction Value, in USD billion, 2020 & 2025f
- Digital Wallet and Mobile Banking Use, by Generation, in % of Mobile Payment Users, H2 2021
- Most Used Digital Wallet Platforms, in % of Mobile Payment Users, by Socio-Economic Status, H2 2021
- Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2021e
3.3.4. Malaysia
- Number of Mobile Wallet Users, in millions, 2020 & 2025f
- Mobile Wallet Transaction Value, in USD billion, 2020 & 2025f
- Number of Mobile Wallet Transactions, in billions, 2020 & 2025f
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Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Alipay
- American Express
- Au Pay
- D Pay
- Dana
- FamiPay
- GoPay
- JCB Payment
- LINE pay
- LinkAja
- Mastercard
- Merpay
- Nanaco Mobile
- OVO
- PASMO Mobile
- Paypal
- PayPay
- QuicPay
- Rakuten
- ShopeePay
- Suica Mobile
- Visa
- WAON Mobile
- WeChat Pay
- Yucho Pay
