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LAMEA Healthcare CRM Market Size, Share & Industry Trends Analysis Report by Deployment Mode, Functionality, End-use, Country and Growth Forecast, 2022-2028

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    Report

  • 100 Pages
  • September 2022
  • Region: Africa, Middle East
  • Marqual IT Solutions Pvt. Ltd (KBV Research)
  • ID: 5673473
The Latin America, Middle East and Africa Healthcare CRM Market would witness market growth of 13.6% CAGR during the forecast period (2022-2028).

A powerful advantage of a healthcare CRM is its capacity to optimize several internal business operations. Access to data is one of the primary challenges facing modern businesses. Numerous businesses are unable to track all daily activities and integrate them in their financial analyses. Purchasing the appropriate medical supplies is an example of a significant challenge.

Without a comprehensive patient database, shortages and overstock are unavoidable. In the healthcare business, a CRM changes everything. Using the data from such devices, it is considerably simpler to monitor pertinent information regarding patient medication usage. Consequently, administration of the essential operations becomes easy. No longer is it essential to speculate on how many antibiotics or experts could be required depending on present activity.

While a CRM cannot address all problems of this nature, it is an ideal complement to other company management applications. A CRM maintains patient information in a communications module such that staff all through the healthcare system can easily arrange and track patient visits and interactions. Numerous doctor's offices, clinics, and hospitals have implemented an online medical portal to expedite new patient check-in and record changes for current patients.

As one of the Middle East's most economically prosperous and diverse marketplaces, the UAE boasts a robust healthcare infrastructure. The development of a global healthcare infrastructure is a primary priority for the UAE government, and as a result, the industry has evolved and grown substantially in recent years. As the prevalence of lifestyle illnesses rises, these relatively affluent populations continue to seek a higher standard of medical treatment.

The Brazil market dominated the LAMEA Healthcare CRM Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $453.5 million by 2028.The Argentina market is experiencing a CAGR of 14.2% during (2022-2028). Additionally, The UAE market would display a CAGR of 13.3% during (2022-2028).

Based on Deployment Mode, the market is segmented into Cloud/Web-based Model and On-premise Model. Based on Functionality, the market is segmented into Sales, Customer Service & Support, Digital Commerce, Cross -CRM and Marketing. Based on End Use, the market is segmented into Healthcare Providers, Healthcare Payers and Life Sciences Industry. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Accenture PLC, Zoho Corporation Pvt. Ltd., Salesforce.com, Inc., Verint Systems, Inc., Creatio EMEA Ltd., and hc1.com Inc.

Scope of the Study

Market Segments Covered in the Report:

By Deployment Mode

  • Cloud/Web-based Model
  • On-premise Model

By Functionality

  • Sales
  • Customer Service & Support
  • Digital Commerce
  • Cross -CRM
  • Marketing

By End Use

  • Healthcare Providers
  • Healthcare Payers
  • Life Sciences Industry

By Country

  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Key Market Players

List of Companies Profiled in the Report:

  • IBM Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • SAP SE
  • Accenture PLC
  • Zoho Corporation Pvt. Ltd.
  • Salesforce.com, Inc.
  • Verint Systems, Inc.
  • Creatio EMEA Ltd.
  • hc1.com Inc.

Unique Offerings from the Publisher

  • Exhaustive coverage
  • The highest number of market tables and figures
  • Subscription-based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free

Table of Contents

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA Healthcare CRM Market, by Deployment Mode
1.4.2 LAMEA Healthcare CRM Market, by Functionality
1.4.3 LAMEA Healthcare CRM Market, by End Use
1.4.4 LAMEA Healthcare CRM Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Geographical Expansion
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.3.2 Key Strategic Move: (Acquisitions and Mergers : 2018, Jul - 2022, Jan) Leading Players
Chapter 4. LAMEA Healthcare CRM Market by Deployment Mode
4.1 LAMEA Cloud/Web-based Model Market by Country
4.2 LAMEA On-premise Model Market by Country
Chapter 5. LAMEA Healthcare CRM Market by Functionality
5.1 LAMEA Sales Market by Country
5.2 LAMEA Customer Service & Support Market by Country
5.3 LAMEA Digital Commerce Market by Country
5.4 LAMEA Cross -CRM Market by Country
5.5 LAMEA Marketing Market by Country
Chapter 6. LAMEA Healthcare CRM Market by End Use
6.1 LAMEA Healthcare Providers Market by Country
6.2 LAMEA Healthcare Payers Market by Country
6.3 LAMEA Life Sciences Industry Market by Country
Chapter 7. LAMEA Healthcare CRM Market by Country
7.1 Brazil Healthcare CRM Market
7.1.1 Brazil Healthcare CRM Market by Deployment Mode
7.1.2 Brazil Healthcare CRM Market by Functionality
7.1.3 Brazil Healthcare CRM Market by End Use
7.2 Argentina Healthcare CRM Market
7.2.1 Argentina Healthcare CRM Market by Deployment Mode
7.2.2 Argentina Healthcare CRM Market by Functionality
7.2.3 Argentina Healthcare CRM Market by End Use
7.3 UAE Healthcare CRM Market
7.3.1 UAE Healthcare CRM Market by Deployment Mode
7.3.2 UAE Healthcare CRM Market by Functionality
7.3.3 UAE Healthcare CRM Market by End Use
7.4 Saudi Arabia Healthcare CRM Market
7.4.1 Saudi Arabia Healthcare CRM Market by Deployment Mode
7.4.2 Saudi Arabia Healthcare CRM Market by Functionality
7.4.3 Saudi Arabia Healthcare CRM Market by End Use
7.5 South Africa Healthcare CRM Market
7.5.1 South Africa Healthcare CRM Market by Deployment Mode
7.5.2 South Africa Healthcare CRM Market by Functionality
7.5.3 South Africa Healthcare CRM Market by End Use
7.6 Nigeria Healthcare CRM Market
7.6.1 Nigeria Healthcare CRM Market by Deployment Mode
7.6.2 Nigeria Healthcare CRM Market by Functionality
7.6.3 Nigeria Healthcare CRM Market by End Use
7.7 Rest of LAMEA Healthcare CRM Market
7.7.1 Rest of LAMEA Healthcare CRM Market by Deployment Mode
7.7.2 Rest of LAMEA Healthcare CRM Market by Functionality
7.7.3 Rest of LAMEA Healthcare CRM Market by End Use
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional & Segmental Analysis
8.1.4 Research & Development Expenses
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Acquisition and Mergers:
8.2.6 SWOT Analysis
8.3 Oracle Corporation (Cerner Corporation)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 SAP SE
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expense
8.4.5 Recent strategies and developments:
8.4.5.1 Acquisition and Mergers:
8.4.6 SWOT Analysis
8.5 Accenture PLC
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Acquisition and Mergers:
8.5.6 SWOT Analysis
8.6 Zoho Corporation Pvt. Ltd.
8.6.1 Company Overview
8.7 Salesforce.com, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Regional Analysis
8.7.4 Research & Development Expense
8.7.5 SWOT Analysis
8.8 Verint Systems, Inc.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Research and Development Expense
8.9 Creatio EMEA Ltd.
8.9.1 Company Overview
8.9.2 Recent strategies and developments:
8.9.2.1 Geographical Expansions:
8.10. hc1.com Inc.
8.10.1 Company Overview

Companies Mentioned

  • IBM Corporation
  • Microsoft Corporation
  • Oracle Corporation
  • SAP SE
  • Accenture PLC
  • Zoho Corporation Pvt. Ltd.
  • Salesforce.com, Inc.
  • Verint Systems, Inc.
  • Creatio EMEA Ltd.
  • hc1.com Inc.

Methodology

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