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Cloud Managed Services Market by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, Managed Mobility), Organization Size, Vertical (BFSI, Telecom, Retail & Consumer Goods, IT) and Region - Global Forecast to 2027

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    Report

  • 293 Pages
  • October 2022
  • Region: Global
  • Markets and Markets
  • ID: 5681826
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The Cloud managed services market size is expected to grow from USD 99.0 billion in 2022 to USD 164.0 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period. Growing innovation and investment in cloud services with the remote working environment are boosting the growth of the cloud-managed services market.

Managed infrastructure services to account for a larger market size during the forecast period.

Technology trends such AI, IoT, analytics, cloud, and cognitive computing are driving the demand for new business models, reduced time to market, and optimizing business processes to deliver personalized customer experiences. Aligning enterprise IT infrastructure with business requirements is a major step in digitalization. IT infrastructure management results in agile infrastructure, higher employee productivity, enhanced customer experience, and greater security and compliance.

BFSI industry vertical to hold largest market share in 2022

Cloud computing is a critical element of digital transformation. The BFSI vertical, which was initially hesitant to opt for digital transformation, is now embracing the benefits of cloud services. It offers benefits such as customer relationship management, regulatory compliance, omnichannel banking, and open banking operations. These benefits drive BFSI ¬firms to incorporate cloud migration into their digital transformation strategies. Banks specializing in cards, wealth management, and investment services are introducing features like digital identity, behavioral biometrics, push notifications, e-wallets, and QR payments using the IaaS and PaaS models on the private cloud. For instance, a leading Norwegian bank adopted the PaaS model on the public cloud to transform its peer-to-peer mobile payment application. Thus, the growing technological revolution will create several opportunities for cloud-managed service providers to offer customized services to the BFSI vertical.

North America to hold largest market share of cloud managed services market in 2022

North America comprises the US and Canada. The region has a well-developed and advanced infrastructure that supports the adoption of cloud-managed services. It is also an early adopter of innovative technologies. The high internet penetration is driving the demand for cloud-based applications in the region. According to Statista, in 2021, North America had approximately 417 million internet users and this figure is expected to reach 448.55 million by 2026. Further, MSPs in the region will be able to utilize other emerging growth opportunities such as cyber security, IT infrastructure, business applications, communication and collaboration services by enhancing their service portfolios and offering end-to-end ICT services. This is likely to boost the cloud-managed services market in North America.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants is as follows:

  • By Company Type: Tier I: 42%, Tier II: 24%, and Tier III: 34%
  • By Designation: C-Level: 28%, D-Level: 38%, and Others: 34%
  • By Region: North America: 41%, Europe: 22%, Asia Pacific: 19%, Row: 18%

The report profiles the various key players including IBM (US), Ericsson (Sweden), Cisco (US), Fujitsu (Japan), Accenture (Ireland), AWS (US), NTT DATA (Japan), Infosys (India), HPE (US), NEC (Japan), Atos (France), TCS (India), Wipro (India), Datacom (New Zealand), AT&T (US), HCL Technologies (India), CDW Corporation (US), Huawei (China), Nokia (Finland), Rackspace (US), Connectria (US), DLT Solutions (US), Softchoice (Canada), Cloudnexa (US), Bespin Global (South Korea), Cloudticity (US), 2 nd Watch (US), iSmile Technologies(US), Cloud4C(Singapore), Mission Cloud Services (US), and CloudNow (India).

Research Coverage

The report segments the Cloud managed services market by service type, (SMEs, large enterprises), vertical, and regions. The service type segment includes managed security services, managed network services, managed infrastructure services, managed communication & collaboration services, managed mobility services, and managed business services.

Based on managed security services the market is segmented as managed identity & access management, managed antivirus/anti-malware, managed firewall, managed risk & compliance management, managed vulnerability management, managed security information & event management, managed intrusion detection system/intrusion prevention system, managed data loss prevention, and other managed security services (DDoS mitigation, managed encryption, and managed Unified Threat Management (UTM)).

Managed network services are further segmented into managed network provisioning, and network monitoring & management. Managed infrastructure services are further segmented into server management, storage management, and managed print services.

This report classifies the managed communication & collaboration services segment into managed voice over internet protocol (VoIP), and managed unified communication as a service (UCaaS). Managed mobility services are segmented into device management services and application management services. Managed business services is segmented into considers business process services, continuity & disaster recovery services, and other managed business services(desktop, and OSS/BSS).

The market is segmented based on organization sizes as SMEs and large enterprises. Different industry verticals using cloud managed services include BFSI, telecom, IT, government & public sector, healthcare & life sciences, retail & consumer goods, manufacturing, energy & utilities, and other verticals.

The geographic analysis of the cloud-managed services market is spread across five major regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.

Key Benefits of Buying the Report

The report will help the market leaders/new entrants in the cloud managed services market with information on the closest approximations of the revenue numbers for the overall cloud managed services market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

Table of Contents

1 Introduction
1.1 Study Objectives
1.2 Market Definition
1.2.1 Inclusions and Exclusions
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.3.3 Years Considered
1.4 Currency
Table 1 United States Dollar Exchange Rate, 2018-2021
1.5 Stakeholders
1.6 Summary of Changes

2 Research Methodology
2.1 Research Data
Figure 1 Cloud Managed Services Market: Research Design
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup of Primary Interviews
Figure 2 Breakup of Primary Interviews: by Company Type, Designation, and Region
Table 2 Primary Respondents: Market
2.1.2.2 Key Industry Insights
2.2 Data Triangulation
2.3 Market Size Estimation
Figure 3 Cloud Managed Services Market: Top-Down and Bottom-Up Approaches
Figure 4 Market Size Estimation Methodology - Approach 1 (Supply Side): Revenue of Cloud Managed Services from Vendors
Figure 5 Market Size Estimation Methodology - Bottom-Up Approach (Supply Side): Collective Revenue of Cloud Managed Service Vendors
Figure 6 Market Size Estimation Methodology (Supply Side): CAGR Projections from Supply Side
Figure 7 Market Size Estimation Methodology ? Bottom-Up Approach: Revenue Generated by Cloud Managed Service Vendors from Each Service Type
Figure 8 Market Size Estimation Methodology-Approach 2 (Demand Side): Revenue Generated from Different Service Types
2.4 Market Forecast
Table 3 Factor Analysis
2.5 Research Assumptions
2.6 Limitations

3 Executive Summary
Figure 9 Global Cloud Managed Services Market, 2019-2027 (USD Million)
Figure 10 Fastest-Growing Segments in Market, 2022-2027
Figure 11 Managed Infrastructure Services Segment to Hold Largest Market Size During Forecast Period
Figure 12 Large Enterprises Segment to Hold Larger Market Size During Forecast Period
Figure 13 Top Verticals in Market
Figure 14 Market: Regional Snapshot

4 Premium Insights
4.1 Overview of Cloud Managed Services Market
Figure 15 Need to Focus on Core Business and Increasing Return on Investment to Drive Adoption of Cloud Managed Services
4.2 Market, by Service Type, 2022 vs. 2027
Figure 16 Managed Infrastructure Services Segment to Hold Larger Market Share During Forecast Period
4.3 Market, by Organization Size, 2022 vs. 2027
Figure 17 Large Enterprises Segment to Hold Larger Market Share During Forecast Period
4.4 Market, by Vertical, 2022 vs. 2027
Figure 18 Bfsi Segment to Hold Largest Market Share During Forecast Period
4.5 Market: Regional Scenario, 2022-2027
Figure 19 Asia-Pacific to Emerge as Best Market for Investments in the Next Five Years

5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
Figure 20 Market Dynamics: Cloud Managed Services Market
5.2.1 Drivers
5.2.1.1 Increased Cloud Adoption During COVID-19 Pandemic
Figure 21 Year-On-Year Spending of Over USD 1.2 Million for Small and Medium-Sized Businesses
5.2.1.2 Growing Demand for Cloud Managed Services Among Enterprises
Figure 22 Benefits of Cloud Service Providers
5.2.1.3 Inadequate Cloud Expertise Among IT Professionals
5.2.2 Restraints
5.2.2.1 Lack of Infrastructure in Developing and Underdeveloped Economies
Figure 23 State of Mobile Internet Connectivity, by Region, 2020
5.2.2.2 Data Security and Privacy Concerns
5.2.3 Opportunities
5.2.3.1 Increasing Adoption of Cloud Managed Services by SMEs
5.2.3.2 Growth in Anything-As-A-Service Technologies
5.2.4 Challenges
5.2.4.1 Increase in Regulations and Compliances
5.2.4.2 Integration with Third-Party Applications
5.3 Case Study Analysis
5.3.1 Case Study 1: Ericsson Helps Newport Utilities Bring High-Speed Broadband to Rural Communities
5.3.2 Case Study 2: Infosys Cloud Managed Services Increase Global Footprint of Retail Enterprise
5.3.3 Case Study 3: Aws Managed Services Help Fieldcore Drive Innovation in Business Operations
5.3.4 Case Study 4: Cognizant Cloud Services Facilitate Digital Transformation for Oxford University Press
5.4 Impact of COVID-19 on Market Dynamics
5.4.1 Drivers and Opportunities
5.4.2 Restraints and Challenges
5.5 Supply Chain Analysis
Figure 24 Cloud Managed Services Market: Supply Chain
5.6 Ecosystem
Figure 25 Market: Ecosystem
5.7 Technological Analysis
5.7.1 Big Data and Analytics
5.7.2 Artificial Intelligence
5.7.3 Machine Learning
5.8 Pricing Analysis
Table 4 Pricing Analysis of Vendors in the Market: Filecloud
Table 5 Pricing Analysis of Vendors in the Market: Earlydog
5.9 Patent Analysis
Figure 26 Number of Patents Published, 2012-2022
Figure 27 Top Five Patent Owners (Global)
Table 6 Top Ten Patent Applicants (United States)
Table 7 Cloud Managed Services Market: Patents
5.10 Porter's Five Forces Analysis
Figure 28 Market: Porter's Five Forces Analysis
Table 8 Market: Porter's Five Forces Analysis
5.10.1 Degree of Competition
5.10.2 Bargaining Power of Suppliers
5.10.3 Bargaining Power of Buyers
5.10.4 Threat of New Entrants
5.10.5 Threat of Substitutes
5.11 Key Conferences and Events, 2022-2023
Table 9 Cloud Managed Services Market: Key Conferences and Events
5.12 Tariff and Regulatory Landscape
5.12.1 Regulatory Bodies, Government Agencies, and Other Organizations
Table 10 North America: Regulatory Bodies, Government Agencies, and Other Organizations
Table 11 Europe: Regulatory Bodies, Government Agencies, and Other Organizations
Table 12 Asia-Pacific: Regulatory Bodies, Government Agencies, and Other Organizations
Table 13 Rest of World: Regulatory Bodies, Government Agencies, and Other Organizations
5.12.2 Regulations
5.13 Trends/Disruptions Impacting Buyers
Figure 29 Market: Trends/Disruptions Impacting Buyers
5.14 Key Stakeholders & Buying Criteria
5.14.1 Key Stakeholders in Buying Process
Figure 30 Influence of Stakeholders on Buying Process for End-users
Table 14 Influence of Stakeholders on Buying Process for End-users (%)
5.14.2 Buying Criteria
Figure 31 Key Buying Criteria for End-users
Table 15 Key Buying Criteria for End-users

6 Cloud Managed Services Market, by Service Type
6.1 Introduction
6.1.1 Service Type: Market Drivers
6.1.2 Service Type: COVID-19 Impact
Figure 32 Managed Communication & Collaboration Services Segment Expected to Record Highest CAGR During Forecast Period
Table 16 Market Size, by Service Type, 2018-2021 (USD Million)
Table 17 Market Size, by Service Type, 2022-2027 (USD Million)
6.2 Managed Security Services
6.2.1 Growing Need for Threat Management and Data Protection
Figure 33 Managed Identity & Access Management Segment to Record Highest CAGR During Forecast Period
Table 18 Market Size, by Managed Security Service, 2018-2021 (USD Million)
Table 19 Market Size, by Managed Security Service, 2022-2027 (USD Million)
6.2.1.1 Managed Identity & Access Management
Table 20 Managed Identity & Access Management: Cloud Managed Services Market, by Region, 2018-2021 (USD Million)
Table 21 Managed Identity & Access Management: Market, by Region, 2022-2027 (USD Million)
6.2.1.2 Managed Antivirus/Anti-Malware
Table 22 Managed Antivirus/Anti-Malware: Market, by Region, 2018-2021 (USD Million)
Table 23 Managed Antivirus/Anti-Malware: Market, by Region, 2022-2027 (USD Million)
6.2.1.3 Managed Firewall
Table 24 Managed Firewall: Market, by Region, 2018-2021 (USD Million)
Table 25 Managed Firewall: Market, by Region, 2022-2027 (USD Million)
6.2.1.4 Managed Risk & Compliance Management
Table 26 Managed Risk & Compliance Management: Cloud Managed Services Market, by Region, 2018-2021 (USD Million)
Table 27 Managed Risk & Compliance Management: Market, by Region, 2022-2027 (USD Million)
6.2.1.5 Managed Vulnerability Management
Table 28 Managed Vulnerability Management: Market, by Region, 2018-2021 (USD Million)
Table 29 Managed Vulnerability Management: Market, by Region, 2022-2027 (USD Million)
6.2.1.6 Managed Security Information & Event Management
Table 30 Managed Security Information & Event Management: Market, by Region, 2018-2021 (USD Million)
Table 31 Managed Security Information & Event Management: Market, by Region, 2022-2027 (USD Million)
6.2.1.7 Managed Intrusion Detection System/Intrusion Prevention System
Table 32 Managed Intrusion Detection System/Intrusion Prevention System: Cloud Managed Services Market, by Region, 2018-2021 (USD Million)
Table 33 Managed Intrusion Detection System/Intrusion Prevention System: Market, by Region, 2022-2027 (USD Million)
6.2.1.8 Managed Data Loss Prevention
Table 34 Managed Data Loss Prevention: Market, by Region, 2018-2021 (USD Million)
Table 35 Managed Data Loss Prevention: Market, by Region, 2022-2027 (USD Million)
6.2.1.9 Other Managed Security Services
Table 36 Other Managed Security Services: Market, by Region, 2018-2021 (USD Million)
Table 37 Other Managed Security Services: Market, by Region, 2022-2027 (USD Million)
6.3 Managed Network Services
6.3.1 Need to Optimize Network Performance to Meet Industry Standards
Figure 34 Managed Network Monitoring & Management Segment to Record Higher CAGR During Forecast Period
Table 38 Cloud Managed Services Market, by Managed Network Services, 2018-2021 (USD Million)
Table 39 Market, by Managed Network Services, 2022-2027 (USD Million)
6.3.2 Managed Network Provisioning
Table 40 Managed Network Provisioning: Market, by Region, 2018-2021 (USD Million)
Table 41 Managed Network Provisioning: Market, by Region, 2022-2027 (USD Million)
6.3.3 Managed Network Monitoring & Management
Table 42 Managed Network Monitoring & Management: Market, by Region, 2018-2021 (USD Million)
Table 43 Managed Network Monitoring & Management: Market, by Region, 2022-2027 (USD Million)
6.4 Managed Infrastructure Services
6.4.1 Growth in Digital Technologies to Build New Business Models
Figure 35 Server Management Services Segment to Record Highest CAGR During Forecast Period
Table 44 Cloud Managed Services Market Size, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 45 Market Size, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 46 Managed Infrastructure Services: Market, by Region, 2018-2021 (USD Million)
Table 47 Managed Infrastructure Services: Market, by Region, 2022-2027 (USD Million)
6.4.1.1 Storage Management
Table 48 Storage Management: Market, by Region, 2018-2021 (USD Million)
Table 49 Storage Management: Market, by Region, 2022-2027 (USD Million)
6.4.1.2 Server Management
Table 50 Server Management: Market, by Region, 2018-2021 (USD Million)
Table 51 Server Management: Market, by Region, 2022-2027 (USD Million)
6.4.1.3 Managed Print Services
Table 52 Managed Print Services: Market, by Region, 2018-2021 (USD Million)
Table 53 Managed Print Services: Market, by Region, 2022-2027 (USD Million)
6.5 Managed Communication & Collaboration Services
6.5.1 Need for Interconnected Systems to Support Collaborative Working
Figure 36 Managed Unified Communication as a Service Segment to Record Higher CAGR During Forecast Period
Table 54 Cloud Managed Services Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 55 Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
6.5.1.1 Managed Voice Over Internet Protocol
Table 56 Managed Voice Over Internet Protocol: Market, by Region, 2018-2021 (USD Million)
Table 57 Managed Voice Over Internet Protocol: Market, by Region, 2022-2027 (USD Million)
6.5.1.2 Managed Unified Communication as a Service
Table 58 Managed Unified Communication as a Service: Market, by Region, 2018-2021 (USD Million)
Table 59 Managed Unified Communication as a Service: Market, by Region, 2022-2027 (USD Million)
6.6 Managed Mobility Services
6.6.1 Growing Adoption of Mobile Devices to Enhance Business Productivity
Figure 37 Application Management Services to Record Higher CAGR During Forecast Period
Table 60 Cloud Managed Services Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 61 Market, by Managed Mobility Services, 2022-2027 (USD Million)
6.6.1.1 Device Management Services
Table 62 Device Management Services: Market, by Region, 2018-2021 (USD Million)
Table 63 Device Management Services: Market, by Region, 2022-2027 (USD Million)
6.6.1.2 Application Management Services
Table 64 Application Management Services: Market, by Region, 2018-2021 (USD Million)
Table 65 Application Management Services: Market, by Region, 2022-2027 (USD Million)
6.7 Managed Business Services
6.7.1 Need to Improve Efficiency and Effectiveness of Business Operations
Figure 38 Continuity & Disaster Recovery Services to Record Highest CAGR During Forecast Period
Table 66 Cloud Managed Services Market, by Managed Business Services, 2018-2021 (USD Million)
Table 67 Market, by Managed Business Services, 2022-2027 (USD Million)
6.7.1.1 Business Process Services
Table 68 Business Process Services: Market, by Region, 2018-2021 (USD Million)
Table 69 Business Process Services: Market, by Region, 2022-2027 (USD Million)
6.7.1.2 Continuity & Disaster Recovery Services
Table 70 Continuity & Disaster Recovery Services: Market, by Region, 2018-2021 (USD Million)
Table 71 Continuity & Disaster Recovery Services: Market, by Region, 2022-2027 (USD Million)
6.7.1.3 Other Managed Business Services
Table 72 Other Managed Business Services: Market, by Region, 2018-2021 (USD Million)
Table 73 Other Managed Business Services: Market, by Region, 2022-2027 (USD Million)

7 Cloud Managed Services Market, by Organization Size
7.1 Introduction
7.1.1 Organization Size: Market Drivers
7.1.2 Organization Size: COVID-19 Impact
Table 74 Market, by Organization Size, 2018-2021 (USD Million)
Table 75 Market, by Organization Size, 2022-2027 (USD Million)
7.2 Large Enterprises
7.2.1 Growing Need to Digitalize and Upgrade Business Processes
Table 76 Large Enterprises: Market, by Region, 2018-2021 (USD Million)
Table 77 Large Enterprises: Market, by Region, 2022-2027 (USD Million)
7.3 Small and Medium-Sized Enterprises
7.3.1 Increasing IT Spend to Manage Business Operations
Table 78 Small and Medium-Sized Enterprises: Market, by Region, 2018-2021 (USD Million)
Table 79 Small and Medium-Sized Enterprises: Market, by Region, 2022-2027 (USD Million)

8 Cloud Managed Services Market, by Vertical
8.1 Introduction
8.1.1 Vertical: Market Drivers
8.1.2 Vertical: COVID-19 Impact
Table 80 Market, by Vertical, 2018-2021 (USD Million)
Table 81 Market, by Vertical, 2022-2027 (USD Million)
8.2 Banking, Financial Services, and Insurance (Bfsi)
8.2.1 Rising Need for Digital Transformation and Improved Customer Experience
Table 82 Bfsi: Market Size, by Region, 2018-2021 (USD Million)
Table 83 Bfsi: Market Size, by Region, 2022-2027 (USD Million)
8.3 Telecom
8.3.1 Demand for Technological Innovation to Provide Personalized Services
Table 84 Telecom: Cloud Managed Services Market, by Region, 2018-2021 (USD Million)
Table 85 Telecom: Market, by Region, 2022-2027 (USD Million)
8.4 Information Technology
8.4.1 Need for Competitive Solutions to Increase Market Presence
Table 86 Information Technology: Market, by Region, 2018-2021 (USD Million)
Table 87 Information Technology: Market, by Region, 2022-2027 (USD Million)
8.5 Government & Public Sector
8.5.1 Rising Requirement for Transformation of Public Sector Infrastructure
Table 88 Government & Public Sector: Market, by Region, 2018-2021 (USD Million)
Table 89 Government & Public Sector: Market, by Region, 2022-2027 (USD Million)
8.6 Healthcare & Life Sciences
8.6.1 Use of Cloud Computing to Manage Patient Records
Table 90 Healthcare & Life Sciences: Market, by Region, 2018-2021 (USD Million)
Table 91 Healthcare & Life Sciences: Market, by Region, 2022-2027 (USD Million)
8.7 Retail & Consumer Goods
8.7.1 Demand for Improved End-user Experience
Table 92 Retail & Consumer Goods: Market, by Region, 2018-2021 (USD Million)
Table 93 Retail & Consumer Goods: Market, by Region, 2022-2027 (USD Million)
8.8 Manufacturing
8.8.1 Growing Use of Cloud Services to Manage Critical Business Operations
Table 94 Manufacturing: Cloud Managed Services Market, by Region, 2018-2021 (USD Million)
Table 95 Manufacturing: Market, by Region, 2022-2027 (USD Million)
8.9 Energy & Utilities
8.9.1 Increasing Need to Reduce Complexity of Technologies
Table 96 Energy & Utilities: Market, by Region, 2018-2021 (USD Million)
Table 97 Energy & Utilities: Market, by Region, 2022-2027 (USD Million)
8.10 Other Verticals
Table 98 Other Verticals: Market, by Region, 2018-2021 (USD Million)
Table 99 Other Verticals: Market, by Region, 2022-2027 (USD Million)

9 Cloud Managed Services Market, by Region
9.1 Introduction
9.1.1 Market: COVID-19 Impact
Figure 41 North America Expected to Lead Market in 2022
Figure 42 Asia-Pacific to Record Highest CAGR During Forecast Period
Table 100 Market, by Region, 2018-2021 (USD Million)
Table 101 Market, by Region, 2022-2027 (USD Million)
9.2 North America
Table 102 North America: PESTLE Analysis
9.2.1 North America: Market Drivers
Figure 43 North America: Market Snapshot
Table 103 North America: Cloud Managed Services Market, by Service Type, 2018-2021 (USD Million)
Table 104 North America: Market, by Service Type, 2022-2027 (USD Million)
Table 105 North America: Market, by Managed Security Services, 2018-2021 (USD Million)
Table 106 North America: Market, by Managed Security Services, 2022-2027 (USD Million)
Table 107 North America: Market, by Managed Network Services, 2018-2021 (USD Million)
Table 108 North America: Market, by Managed Network Services, 2022-2027 (USD Million)
Table 109 North America: Market, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 110 North America: Market, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 111 North America: Cloud Managed Services Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 112 North America: Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
Table 113 North America: Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 114 North America: Market, by Managed Mobility Services, 2022-2027 (USD Million)
Table 115 North America: Market, by Managed Business Services, 2018-2021 (USD Million)
Table 116 North America: Market, by Managed Business Services, 2022-2027 (USD Million)
Table 117 North America: Market, by Organization Size, 2018-2021 (USD Million)
Table 118 North America: Market, by Organization Size, 2022-2027 (USD Million)
Table 119 North America: Market, by Vertical, 2018-2021 (USD Million)
Table 120 North America: Market, by Vertical, 2022-2027 (USD Million)
Table 121 North America: Market, by Country, 2018-2021 (USD Million)
Table 122 North America: Market, by Country, 2022-2027 (USD Million)
9.2.2 US
9.2.2.1 Presence of Cloud Managed Service Providers to Drive Market Growth
Table 123 US: Cloud Managed Services Market, by Organization Size, 2018-2021 (USD Million)
Table 124 US: Market, by Organization Size, 2022-2027 (USD Million)
9.2.3 Canada
9.2.3.1 Technological Advancements to Fuel Adoption of Cloud Managed Services
Table 125 Canada: Market, by Organization Size, 2018-2021 (USD Million)
Table 126 Canada: Market, by Organization Size, 2022-2027 (USD Million)
9.3 Europe
Table 127 Europe: PESTLE Analysis
9.3.1 Europe: Market Drivers
Table 128 Europe: Cloud Managed Services Market, by Service Type, 2018-2021 (USD Million)
Table 129 Europe: Market, by Service Type, 2022-2027 (USD Million)
Table 130 Europe: Market, by Managed Security Services, 2018-2021 (USD Million)
Table 131 Europe: Market, by Managed Security Services, 2022-2027 (USD Million)
Table 132 Europe: Market, by Managed Network Services, 2018-2021 (USD Million)
Table 133 Europe: Market, by Managed Network Services, 2022-2027 (USD Million)
Table 134 Europe: Market, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 135 Europe: Market, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 136 Europe: Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 137 Europe: Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
Table 138 Europe: Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 139 Europe: Cloud Managed Services Market, by Managed Mobility Services, 2022-2027 (USD Million)
Table 140 Europe: Market, by Managed Business Services, 2018-2021 (USD Million)
Table 141 Europe: Market, by Managed Business Services, 2022-2027 (USD Million)
Table 142 Europe: Market, by Organization Size, 2018-2021 (USD Million)
Table 143 Europe: Market, by Organization Size, 2022-2027 (USD Million)
Table 144 Europe: Market, by Vertical, 2018-2021 (USD Million)
Table 145 Europe: Market, by Vertical, 2022-2027 (USD Million)
Table 146 Europe: Market, by Country, 2018-2021 (USD Million)
Table 147 Europe: Market, by Country, 2022-2027 (USD Million)
9.3.2 UK
9.3.2.1 Growing Adoption of Cloud and AI Technologies to Boost Demand for Cloud Managed Services
Table 148 UK: Cloud Managed Services Market, by Organization Size, 2018-2021 (USD Million)
Table 149 UK: Market, by Organization Size, 2022-2027 (USD Million)
9.3.3 Germany
9.3.3.1 High Demand for Cloud Managed Services Among Startups
Table 150 Germany: Market, by Organization Size, 2018-2021 (USD Million)
Table 151 Germany: Market, by Organization Size, 2022-2027 (USD Million)
9.3.4 Rest of Europe
Table 152 Rest of Europe: Market, by Organization Size, 2018-2021 (USD Million)
Table 153 Rest of Europe: Market, by Organization Size, 2022-2027 (USD Million)
9.4 Asia-Pacific
Table 154 Asia-Pacific: PESTLE Analysis
9.4.1 Asia-Pacific: Market Drivers
Figure 44 Asia-Pacific: Market Snapshot
Table 155 Asia-Pacific: Cloud Managed Services Market, by Service Type, 2018-2021 (USD Million)
Table 156 Asia-Pacific: Market, by Service Type, 2022-2027 (USD Million)
Table 157 Asia-Pacific: Market, by Managed Security Services, 2018-2021 (USD Million)
Table 158 Asia-Pacific: Market, by Managed Security Services, 2022-2027 (USD Million)
Table 159 Asia-Pacific: Market, by Managed Network Services, 2018-2021 (USD Million)
Table 160 Asia-Pacific: Market, by Managed Network Services, 2022-2027 (USD Million)
Table 161 Asia-Pacific: Market, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 162 Asia-Pacific: Market, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 163 Asia-Pacific: Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 164 Asia-Pacific: Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
Table 165 Asia-Pacific: Cloud Managed Services Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 166 Asia-Pacific: Market, by Managed Mobility Services, 2022-2027 (USD Million)
Table 167 Asia-Pacific: Market, by Managed Business Services, 2018-2021 (USD Million)
Table 168 Asia-Pacific: Market, by Managed Business Services, 2022-2027 (USD Million)
Table 169 Asia-Pacific: Market, by Organization Size, 2018-2021 (USD Million)
Table 170 Asia-Pacific: Market, by Organization Size, 2022-2027 (USD Million)
Table 171 Asia-Pacific: Market, by Vertical, 2018-2021 (USD Million)
Table 172 Asia-Pacific: Market, by Vertical, 2022-2027 (USD Million)
Table 173 Asia-Pacific: Market, by Country, 2018-2021 (USD Million)
Table 174 Asia-Pacific: Market, by Country, 2022-2027 (USD Million)
9.4.2 China
9.4.2.1 Rising Need Across Organizations to Secure Data on Cloud Platforms
Table 175 China: Cloud Managed Services Market, by Organization Size, 2018-2021 (USD Million)
Table 176 China: Market, by Organization Size, 2022-2027 (USD Million)
9.4.3 Japan
9.4.3.1 Migration to Cloud by Enterprises Expected to Boost Market
Table 177 Japan: Market, by Organization Size, 2018-2021 (USD Million)
Table 178 Japan: Market, by Organization Size, 2022-2027 (USD Million)
9.4.4 Rest of Asia-Pacific
Table 179 Rest of Asia-Pacific: Market, by Organization Size, 2018-2021 (USD Million)
Table 180 Rest of Asia-Pacific: Market, by Organization Size, 2022-2027 (USD Million)
9.5 Middle East & Africa
Table 181 Middle East & Africa: PESTLE Analysis
9.5.1 Middle East & Africa: Cloud Managed Services Market Drivers
Table 182 Middle East & Africa: Cloud Managed Services Market, by Service Type, 2018-2021 (USD Million)
Table 183 Middle East & Africa: Market, by Service Type, 2022-2027 (USD Million)
Table 184 Middle East & Africa: Market, by Managed Security Services, 2018-2021 (USD Million)
Table 185 Middle East & Africa: Market, by Managed Security Services, 2022-2027 (USD Million)
Table 186 Middle East & Africa: Market, by Managed Network Services, 2018-2021 (USD Million)
Table 187 Middle East & Africa: Market, by Managed Network Services, 2022-2027 (USD Million)
Table 188 Middle East & Africa: Market, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 189 Middle East & Africa: Market, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 190 Middle East & Africa: Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 191 Middle East & Africa: Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
Table 192 Middle East & Africa: Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 193 Middle East & Africa: Cloud Managed Services Market, by Managed Mobility Services, 2022-2027 (USD Million)
Table 194 Middle East & Africa: Market, by Managed Business Services, 2018-2021 (USD Million)
Table 195 Middle East & Africa: Market, by Managed Business Services, 2022-2027 (USD Million)
Table 196 Middle East & Africa: Market, by Organization Size, 2018-2021 (USD Million)
Table 197 Middle East & Africa: Market, by Organization Size, 2022-2027 (USD Million)
Table 198 Middle East & Africa: Market, by Vertical, 2018-2021 (USD Million)
Table 199 Middle East & Africa: Market, by Vertical, 2022-2027 (USD Million)
Table 200 Middle East & Africa: Market, by Country, 2018-2021 (USD Million)
Table 201 Middle East & Africa: Market, by Country, 2022-2027 (USD Million)
9.5.2 Ksa
9.5.2.1 Government Initiatives Expected to Boost Market
Table 202 Ksa: Cloud Managed Services Market, by Organization Size, 2018-2021 (USD Million)
Table 203 Ksa: Market, by Organization Size, 2022-2027 (USD Million)
9.5.3 Rest of Middle East & Africa
Table 204 Rest of Middle East & Africa: Market, by Organization Size, 2018-2021 (USD Million)
Table 205 Rest of Middle East & Africa: Market, by Organization Size, 2022-2027 (USD Million)
9.6 Latin America
Table 206 Latin America: PESTLE Analysis
9.6.1 Latin America: Market Drivers
Table 207 Latin America: Cloud Managed Services Market, by Service Type, 2018-2021 (USD Million)
Table 208 Latin America: Market, by Service Type, 2022-2027 (USD Million)
Table 209 Latin America: Market, by Managed Security Services, 2018-2021 (USD Million)
Table 210 Latin America: Market, by Managed Security Services, 2022-2027 (USD Million)
Table 211 Latin America: Market, by Managed Network Services, 2018-2021 (USD Million)
Table 212 Latin America: Market, by Managed Network Services, 2022-2027 (USD Million)
Table 213 Latin America: Market, by Managed Infrastructure Services, 2018-2021 (USD Million)
Table 214 Latin America: Market, by Managed Infrastructure Services, 2022-2027 (USD Million)
Table 215 Latin America: Market, by Managed Communication & Collaboration Services, 2018-2021 (USD Million)
Table 216 Latin America: Market, by Managed Communication & Collaboration Services, 2022-2027 (USD Million)
Table 217 Latin America: Market, by Managed Mobility Services, 2018-2021 (USD Million)
Table 218 Latin America: Cloud Managed Services Market, by Managed Mobility Services, 2022-2027 (USD Million)
Table 219 Latin America: Market, by Managed Business Services, 2018-2021 (USD Million)
Table 220 Latin America: Market, by Managed Business Services, 2022-2027 (USD Million)
Table 221 Latin America: Market, by Organization Size, 2018-2021 (USD Million)
Table 222 Latin America: Market, by Organization Size, 2022-2027 (USD Million)
Table 223 Latin America: Market, by Vertical, 2018-2021 (USD Million)
Table 224 Latin America: Market, by Vertical, 2022-2027 (USD Million)
Table 225 Latin America: Market, by Country, 2018-2021 (USD Million)
Table 226 Latin America: Market, by Country, 2022-2027 (USD Million)
9.6.2 Brazil
9.6.2.1 Expanding Cloud Computing Market to Drive Spending on Cloud Managed Services
Table 227 Brazil: Cloud Managed Services Market, by Organization Size, 2018-2021 (USD Million)
Table 228 Brazil: Market, by Organization Size, 2022-2027 (USD Million)
9.6.3 Mexico
9.6.3.1 Expansion Plans of Global Cloud Managed Service Vendors to Drive Market
Table 229 Mexico: Market, by Organization Size, 2018-2021 (USD Million)
Table 230 Mexico: Market, by Organization Size, 2022-2027 (USD Million)
9.6.4 Rest of Latin America
Table 231 Rest of Latin America: Market, by Organization Size, 2018-2021 (USD Million)
Table 232 Rest of Latin America: Market, by Organization Size, 2022-2027 (USD Million)

10 Competitive Landscape
10.1 Overview
10.2 Market Evaluation Framework
Figure 45 Market Evaluation Framework, 2020-2022
10.3 Strategies Adopted by Key Players/Right to Win
Table 233 Overview of Strategies Adopted by Key Cloud Managed Service Vendors
10.4 Revenue Analysis
Figure 46 Historical Three-Year Revenue Analysis of Leading Players, 2019-2021 (USD Million)
10.5 Market Share Analysis
Figure 47 Cloud Managed Services Market: Market Share Analysis, 2021
Table 234 Market: Degree of Competition
10.6 Company Evaluation Quadrant
Table 235 Company Evaluation Quadrant: Criteria
10.6.1 Stars
10.6.2 Emerging Leaders
10.6.3 Pervasive Players
10.6.4 Participants
Figure 48 Market, Key Company Evaluation Quadrant, 2022
10.6.5 Company Product Footprint Analysis
Table 236 Company Product Footprint
Table 237 Company Service Type Footprint
Table 238 Company Vertical Footprint
Table 239 Company Region Footprint
10.7 Ranking of Key Players
Figure 49 Ranking of Key Players in Cloud Managed Services Market, 2021
10.8 Startup/SME Evaluation Matrix
Figure 50 Startup/SME Evaluation Matrix: Criteria Weightage
10.8.1 Progressive Companies
10.8.2 Responsive Companies
10.8.3 Dynamic Companies
10.8.4 Starting Blocks
Figure 51 Market (Global) Startup/SME Company Evaluation Quadrant, 2022
10.8.5 Competitive Benchmarking
Table 240 Cloud Managed Services Market: Key Startups/SMEs
Table 241 SME Product Footprint
Table 242 SME Service Type Footprint
Table 243 SMEs Vertical Footprint
Table 244 SME Region Footprint
10.9 Key Market Developments
10.9.1 Product Launches & Enhancements
Table 245 Product Launches & Enhancements, 2020-2022
10.9.2 Deals
Table 246 Deals, 2020-2022
10.9.3 Others
Table 247 Others, 2022-2021

11 Company Profiles
11.1 Key Players
11.1.1 IBM
Business Overview, Solutions, Products & Services, Recent Developments, Analyst's View

Table 248 IBM: Business Overview
Figure 52 IBM: Company Snapshot
Table 249 IBM: Services Offered
Table 250 IBM: Product Launches and Enhancements
Table 251 IBM: Deals
11.1.2 Ericsson
Table 252 Ericsson: Business Overview
Figure 53 Ericsson: Company Snapshot
Table 253 Ericsson: Services Offered
Table 254 Ericsson: Service Launches
Table 255 Ericsson: Deals
11.1.3 Cisco
Table 256 Cisco: Business Overview
Figure 54 Cisco: Company Snapshot
Table 257 Cisco: Services Offered
Table 258 Cisco: Product Launches and Enhancements
Table 259 Cisco: Deals
11.1.4 Fujitsu
Table 260 Fujitsu: Business Overview
Figure 55 Fujitsu: Company Snapshot
Table 261 Fujitsu: Services Offered
Table 262 Fujitsu: Product Launches and Enhancements
Table 263 Fujitsu: Deals
11.1.5 Accenture
Table 264 Accenture: Business Overview
Figure 56 Accenture: Company Snapshot
Table 265 Accenture: Services Offered
Table 266 Accenture: Deals
11.1.6 Aws
Table 267 Aws: Business Overview
Figure 57 Aws: Company Snapshot
Table 268 Aws: Services Offered
Table 269 Aws: Product Launches and Enhancements
Table 270 Aws: Deals
Table 271 Aws: Others
11.1.7 Ntt Data
Table 272 Ntt Data: Business Overview
Figure 58 Ntt Data: Company Snapshot
Table 273 Ntt Data: Products/Solutions/Services Offered
Table 274 Ntt Data: Deals
11.1.8 Infosys
Table 275 Infosys: Business Overview
Figure 59 Infosys: Company Snapshot
Table 276 Infosys: Products/Solutions/Services Offered
Table 277 Infosys: Product Launches and Enhancements
Table 278 Infosys: Deals
11.1.9 Hpe
Table 279 Hpe: Business Overview
Figure 60 Hpe: Company Snapshot
Table 280 Hpe: Products/Solutions/Services Offered
Table 281 Hpe: Product Launches
Table 282 Hpe: Deals
11.1.10 Nec
Table 283 Nec: Business Overview
Figure 61 Nec: Company Snapshot
Table 284 Nec: Products/Solutions/Services Offered
Table 285 Nec: Deals
11.1.11 Atos
11.1.12 Tcs
11.1.13 Wipro
11.1.14 Datacom
11.1.15 AT&T
11.1.16 Hcl Technologies
11.1.17 Cdw Corporation
11.1.18 Huawei
11.1.19 Nokia
11.1.20 Rackspace
11.1.21 Connectria
11.1.22 Dlt Solutions
11.1.23 Softchoice
11.1.24 Cloudnexa
Details on Business Overview, Solutions, Products & Services, Recent Developments, Analyst's View Might Not be Captured in Case of Unlisted Companies.

11.2 SMEs/Startups
11.2.1 Bespin Global
11.2.2 Cloudticity
11.2.3 2Nd Watch
11.2.4 Ismile Technologies
11.2.5 Cloud4C
11.2.6 Mission Cloud Services
11.2.7 Cloudnow
11.2.8 Zededa
11.2.9 Hazelcast

12 Adjacent Market
12.1 Introduction
12.1.1 Related Markets
12.2 Managed Services Market
Table 286 Managed Services Market Size, by Service Type, 2016-2020 (USD Million)
Table 287 Managed Services Market Size, by Service Type, 2021-2026 (USD Million)
Table 288 Managed Security Services Market Size, by Type, 2016-2020 (USD Million)
Table 289 Managed Network Services Market Size, by Type, 2016-2020 (USD Million)
Table 290 Managed Network Services Market Size, by Type, 2021-2026 (USD Million)
Table 291 Managed Data Center and IT Infrastructure Services Market Size, by Type, 2016-2020 (USD Million)
Table 292 Managed Data Center and IT Infrastructure Services Market Size, by Type, 2021-2026 (USD Million)
Table 293 Managed Communication and Collaboration Services Market Size, by Type, 2016-2020 (USD Million)
Table 294 Managed Communication and Collaboration Services Market Size, by Type, 2021-2026 (USD Million)
Table 295 Managed Mobility Services Market Size, by Type, 2016-2020 (USD Million)
Table 296 Managed Mobility Services Market Size, by Type, 2021-2026 (USD Million)
Table 297 Managed Information Services Market Size, by Type, 2016-2020 (USD Million)
Table 298 Managed Information Services Market Size, by Type, 2021-2026 (USD Million)
Table 299 Managed Services Market Size, by Organization Size, 2016-2020 (USD Million)
Table 300 Managed Services Market Size, by Organization Size, 2021-2026 (USD Million)
Table 301 Managed Services Market Size, by Deployment Type, 2016-2020 (USD Million)
Table 302 Managed Services Market Size, by Deployment Type, 2021-2026 (USD Million)
Table 303 Managed Services Market Size, by Vertical, 2016-2020 (USD Million)
Table 304 Managed Services Market Size, by Vertical, 2021-2026 (USD Million)
Table 305 Managed Services Market Size, by Region, 2016-2020 (USD Million)
Table 306 Managed Services Market Size, by Region, 2021-2026 (USD Million)
Table 307 Managed Security Services Market Size, by Type, 2021-2026 (USD Million)

13 Appendix
13.1 Discussion Guide
13.2 Knowledgestore: The Subscription Portal
13.3 Customization Options

Companies Mentioned

  • 2Nd Watch
  • Accenture
  • AT&T
  • Atos
  • Aws
  • Bespin Global
  • Cdw Corporation
  • Cisco
  • Cloud4C
  • Cloudnexa
  • Cloudnow
  • Cloudticity
  • Connectria
  • Datacom
  • Dlt Solutions
  • Ericsson
  • Fujitsu
  • Hazelcast
  • Hcl Technologies
  • Hpe
  • Huawei
  • IBM
  • Infosys
  • Ismile Technologies
  • Mission Cloud Services
  • Nec
  • Nokia
  • Ntt Data
  • Rackspace
  • Softchoice
  • Tcs
  • Wipro
  • Zededa

Methodology

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Table Information

Report AttributeDetails
No. of Pages293
PublishedOctober 2022
Forecast Period2022 - 2027
Estimated Market Value ( USD ) in 2022 $ 99 Billion
Forecasted Market Value ( USD ) by 2027 $ 164 Billion
Compound Annual Growth Rate10.6%
Regions CoveredGlobal
No. of Companies Mentioned33

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