The Certificate in Performance Measurement Maturity Assessment is a micro-certification training focused on enabling participants to audit the performance measurement practices of organizations, by providing not only a standard evaluation methodology, but also the fundamental best practices in measurement of organizational performance.
The maturity assessment methodology explored during the course is the proprietary knowledge of the host and Global Performance Audit Unit, developed after 10 years of research and practitioner experiences in the area of performance measurement and KPI usage.
The maturity assessment methodology explored during the course is the proprietary knowledge of the host and Global Performance Audit Unit, developed after 10 years of research and practitioner experiences in the area of performance measurement and KPI usage.
Overview:
Professionals enrolled in this course have the opportunity to access one-time, free of charge, the full assessment tool: Performance Measurement Maturity Model Framework v2.0, and conduct evaluations of practices in the following areas:- KPI Selection
- KPI Documentation
- Target Setting
- Data Gathering
- Data Visualization
- KPI Governance
Benefits:
- Create a detailed X-ray of the Performance Measurement process, tools, and techniques used by the organization
- Outline the weak areas of the Performance Measurement Framework and learn how to transform the processes to the next maturity level
- Make the best of KPI usage in your organization by elevating current practices to best practices
- Conduct a one-time free assessment using the host and GPA Unit's methodology for an organization of your choice
- Access an exclusive module to Perfomance Culture available for this track.
Course Content
Module 1.1 - Performance Measurement Essentials
Module 1.2 - Performance Culture Essentials
Module 2 - Performance Management System (PMS) Audit
Module 3 - Maturity Assessment Methodology
Module 4 - Evidence-based Assessment
Module 5 - Perception-based Assessment
Module 6 - Interviews
Module 7 - Data Analysis
Module 8 - Audit Outputs
Module 9 - Course Review
Speakers
Cristina MihailoaieBusiness Unit Manager - Research Division
With over 10 years of experience in organizational performance measurement, Cristina is a subject matter expert who combines research with practical experience to support organizations and individuals to achieve more with KPI frameworks.
As a researcher, she conducted several primary research studies on KPI usage and performance management practices (State of Performance Improvement and KPI Practice Reports Series, State of Strategy Management Practice Report 2021 which includes a section dedicated to performance measurement) and coordinated the release of over 100 Top 25 KPIs for a variety of industries and functional areas.
Cristina has led more than 10 performance management system audits as the lead subject matter expert and is part of the expert's panel that contributes to the continuous improvement of the Performance Measurement Maturity Model.
With more than 1,000 hours of client workshops, open training courses, and conference presentations, Cristina is a great facilitator focused on providing a pleasant and effective learning experience through the courses she designs and delivers, whether they are face-to-face or online.
Who Should Attend
Performance Measurement ExpertsPerformance Management Officers, Performance Measurement Specialists, Business Planners, or Independent Consultants are the first to benefit from this course as it provides them a tool of objective review for performance measurement frameworks.
Audit Professionals
Audit Specialists from any background aiming to learn more about organizational performance systems assessment aligned by The KPI Institute's trademarked Integrated Performance Maturity Model Framework, developed by the Global Performance Audit Unit (the GPA Unit).
Executives and Managers
Top and middle management positions in any functional area benefit in this program. The course covers the fundamental best practices in performance measurement up to the core functions of a maturity model evaluation that can be implemented in any field.
