By assembling the first comprehensive dictionary of Key Performance Indicators (KPIs) for Supply Chain, the publisher provides professionals a useful resource for novices and experts alike. It can be used in the early stages of implementing a performance management framework, in the process of selecting and documenting KPIs, but also to improve an existing performance measurement system. In time, the subjective nature of individual performance evaluations and the dominance of financial indicators for evaluating enterprise performance became stepstones for performance management in human activities. The work enlists the names and arithmetic rules for more than 360 KPIs, being a useful tool in the process of understanding, selecting and working with KPIs. Over time, the use of Key Performance Indicators became synonym to performance measurement and management. KPIs are the link between the old and the new in performance management.
Benefits:
- Strategically coordinate key activities
- Gain visibility into supply chain processes
- Improve inventory strategies to ensure better cost control
- Acquire transparency around key processes
Table of Contents
- Introduction
- About the Publisher
- Key Performance Indicators Infographic
- Insight into the Supply Chain Functional Area
- How to use this book
- Supply Chain, Procurement and Distribution
- Contract Management
- Inventory Management
- Logistics/Distribution
- Procurement/Purchasing
- Supply Chain Management
- Related publications from The KPI Institute
- Top 25 Reports
- 2013 - 2014 Top Reports
- The Professional Certification Programs
- Certification Programs Infographic 2015
Executive Summary
In many domains of human activity, the use of tools is essential for the achievement of results. Measurement and evaluation make no exception, being equipped with both conceptual and physical tools. Of the first category, at the core of any performance measurement and management system are the key performance indicators (KPIs) used. They provide the important data that is monitored and reported through scorecards or dashboards in an organization.In practice, the terminology used to express them is diverse. The most common expressions are: performance measures, performance indicators, metrics, key performance indicators or key result areas. Both academic and practitioner literature use interchangeably these terms, oftentimes even within the same organization. This can cause confusion among stakeholders and also affect the way these tools are used in practice. Establishing a common terminology at organizational level brings everyone on the same page and facilitates a consistent approach to KPIs.
