Long-term Engagements and Diversified Revenue Streams to Create Future Growth Potential in Facility Management
The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving domestic FM development. New constructions support this development, contributing to the penetrable FM market base expansion. In addition, the domestic FM market is witnessing increasing familiarity with information technologies across most corporations. The evolving customer requirements and growing needs for cost and energy efficiency play an important role in FM demand fluctuation.
The high preference for in-house services among conservative end-users affects the market. The manpower constraint is another concern for the labor-intensive market. The lack of regulation or guidelines related to building services resulted in an expectation gap between service providers and clients.
Malaysia has one of the more developed FM markets, in terms of outsourcing, among its Southeast Asian counterparts, owing to the public sector participation and relatively mature end users from commercial and institutional sectors. Soft FM dominates the Malaysian FM market, especially cleaning and security services. The top 3 end-user segments are institutional, government, and commercial sectors. The adoption of an integrated approach is still growing, supported by a few foreign and a handful of local service providers that have been at the forefront of introducing sophisticated IFM solutions.
This study analyzes the Malaysian FM market, covering market drivers, restraints, forecasts, trends, and the competitive landscape. It also provides a competitive analysis for key market participants and discusses 3 growth opportunities. It covers the period from 2019 to 2027, with 2021 as the base year.
