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United Kingdom (UK) Travel Insurance Market Size, Trends, Competitor Dynamics and Opportunities

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    Report

  • 43 Pages
  • November 2022
  • Region: United Kingdom
  • GlobalData
  • ID: 5706917
The UK travel insurance market is recovering after being hit extremely hard by COVID-19, with gross written premiums (GWP) declining by 30.1% in 2021. In 2021, the average premium for single-trip policies was more expensive than multi-trip for the first time since 2015. We forecast GWP to rise by 37.8% to GBP492 million in 2022; however, this will remain well below the GBP624 million recorded in pre-pandemic 2019. Future growth in the travel insurance market will to some extent be a recovery from losses inflicted by the pandemic, as well as being partly driven by consumers being more cautious when traveling abroad. As a result, we expect the penetration rate of travelers purchasing insurance to rise.

This report analyzes the UK travel insurance market, including drivers of uptake. It examines the claims landscape in 2021, as well as upcoming regulatory changes within the insurance space. Incumbent competitors are analyzed and compared, along with newcomers and insurtechs. The report also examines future impacts in the market, including inflation as well as emerging technologies such as artificial intelligence and blockchain.

Scope

  • UK travel insurance GWP is set to record a compound annual growth rate (CAGR) of 7.1% to reach GBP503.1 million by 2026f
  • Claims declined by 57.4% in 2021 as fewer people traveled, falling to GBP106.5 million as a result. This figure is expected to increase significantly in 2022 as consumers look for more comprehensive policies, which means consumers will be covered for more potential risks
  • The pandemic has driven an increase in staycations, which looks set to continue as a result of the cost-of-living crisis. While individuals can now travel abroad, doing so is not always straightforward. This means insurers will need to reach out to people traveling within the UK and demonstrate that travel insurance can still be worthwhile

Reasons to Buy

  • Examine the size of the travel insurance market
  • Identify who the key players are and what products they offer
  • Discover the publisher's forecasts for the future of the travel insurance market
  • Learn how COVID-19 has impacted travel insurance
  • Discover the impact that the cost-of-living crisis will have on the travel space

Table of Contents

1. Executive Summary
1.1 Market overview
1.2 Key findings
1.3 Critical success factors
2. Market Dynamics
2.1 The UK travel insurance market contracted to a record low in 2021
2.2 The number of single-trip policies written experienced the greatest contraction in 2021
2.3 Multi-trip policies accounted for 90.0% of the market in 2021
2.4 The average single-trip premium rose by 77.0% owing to an increased number of claims
2.5 Premiums decreased across most age groups in 2021
2.6 The FCA has introduced mandatory travel insurance signposting rules
2.7 The number of travel insurance claims fell by 69.5% in 2021
2.8 The cost of claims fell by 57.4% in 2021
2.9 The average value of claims paid increased by 40% in 2021
2.10 Travel insurance complaints increased, partly due to a lack of understanding around coverage
2.11 Fewer consumers traveled abroad in 2021
2.12 The impact of economic, sociopolitical, and health events on travel
2.13 A lower exchange rate will make travel more expensive for UK citizens
2.14 The cost-of-living crisis will impact travel habits
2.15 Despite Brexit, UK citizens will still be able to access medical care in the EU
2.16 Insurers must target domestic holidaymakers more effectively
3. The Structure of the UK Travel Insurance Market
3.1 Munich Re is the largest underwriter in the market by premiums
3.2 U K Insurance underwrote the highest number of policies
3.3 Nationwide sold the largest number of travel insurance policies
3.4 Chubb launched Pay As You Roam travel insurance
3.5 Travel insurers included specific COVID-19 features for new travel policies in 2021
3.6 Embedded insurance can benefit the travel insurance industry
3.7 The trend towards digitalization has been accelerated by the COVID-19 pandemic
4. The Market Going Forward
4.1 The travel insurance market is set to recover to reach GBP503.1 million by 2026f
4.2 Technological opportunities in the market
4.3 AI can help prevent fraudulent claims
5. Appendix
5.1 Abbreviations and acronyms
5.2 Methodology
5.3 Secondary sources
5.4 Further reading
  • About the Publisher
  • Contact the Publisher
List of Tables
Table 1: UK travel insurance market GWP and annual growth rate, 2017-21
Table 2: UK travel insurance policies written and annual growth rate, 2017-21
Table 3: Average premiums and percentage change by policy type, 2017-21
Table 4: Average premiums and percentage change by age group, 2019-21
Table 5: Number of visits abroad by region (000s), 2017-21
Table 6: Nationwide FlexPlus travel insurance coverage, 2021
Table 7: Staysure annual comprehensive coverage, 2021
Table 8: Admiral’s annual coverage, 2021
List of Figures
Figure 1: The UK travel insurance market contracted by 30.1% in 2021
Figure 2: The number of written policies continued to fall in 2021
Figure 3: Multi-trip policies remain the travel insurance market leader
Figure 4: Multi-trip policy average premiums recorded a CAGR of 3.8% between 2017 and 2021
Figure 5: The number of claims decreased by 69.5% in 2021
Figure 6: Cancellations accounted for 50.0% of travel insurance claims in 2021
Figure 7: The cost of claims plummeted in 2021
Figure 8: The average value of medical expense claims rose by 6.3% in 2021
Figure 9: Outbound tourism decreased in 2021 for all regions
Figure 10: The proportion of trips accounted for by visiting friends and relatives has increased sharply, while the number of holiday trips has fallen
Figure 11: The unemployment rate fell to 3.8% in Q2 2022
Figure 12: Real weekly earnings continue to fall in 2022 as inflation becomes more severe
Figure 13: The pound hit an all-time low against the dollar in Q3 2022
Figure 14: Consumer price inflation will peak in 2022
Figure 15: Most individuals would not consider purchasing travel insurance for domestic travel
Figure 16: Great Lakes Munich Re remains the leading underwriter by travel insurance premiums
Figure 17: U K Insurance underwrote the largest share of contracts sold in 2021
Figure 18: Travel insurance is set to recover in 2022 after the sharp 2021 decline
Figure 19: Forecasting methodology

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

  • The Money and Pensions Service
  • British Insurance Brokers’ Association
  • HSBC
  • Barclays
  • Battleface
  • Financial Ombudsman Service
  • Which?
  • Barclaycard
  • Great Lakes Munich RE
  • Staysure
  • Saga
  • Esure
  • Avanti
  • TSB
  • Aviva
  • First Direct
  • M&S
  • AXA
  • Halifax
  • Lloyds
  • Zurich
  • Mapfre
  • AllClear
  • InsureandGo
  • Nationwide
  • Churchill
  • Natwest
  • RIAS
  • Asda
  • UK Insurance
  • RBS
  • Sainsburys
  • Virgin
  • Coverwise
  • Chubb
  • Admiral
  • Trip.com
  • Etherisc
  • Shift Technology
  • VisitorsCoverage