The growing need to strengthen audit and compliance processes across organizations has increased the demand for process mining software. In addition, increasing adoption of cloud solutions and services, digital transformation initiatives, and growing awareness of business process understanding and analysis in organizations will increase the demand for process mining software and services. However, data privacy and security are hindering the growth of the market. Furthermore, the integration of process mining software with advanced technologies such as machine learning (ML) and artificial intelligence (AI) is expected to provide significant growth opportunities for the process mining software industry during the forecast period.
The process mining software market is segmented based on component, deployment mode, enterprise size, application, industry vertical, and region. On the basis of component, the market is bifurcated into software and services. Depending on services, the market is divided into professional services and managed services. Depending on professional services, the market is further classified into training & education, integration & deployment, and support & maintenance. By organization size, it is categorized into large enterprises and SMEs. On the basis of deployment, the market is divided into cloud and on-premise. Depending on application, the market is segregated into strategic sourcing, contract management, category management, transactional procurement, and supplier management. By industry vertical, the market is fragmented into BFSI, healthcare, retail, manufacturing, IT & telecom, logistics, and others. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The key players that operate in the Process mining software market are ABBYY, Celonis, Fluxicon , Hyland Software , Minit, QPR, SAP Signavio , Software AG , UiPath Inc, FortressIQ, Kofax Inc, SkanAI, PAFnow, Orange, myInvenio, Exeura, and Logpickr Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
Key Benefits For Stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the process mining software market analysis from 2021 to 2031 to identify the prevailing process mining software market opportunities.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the process mining software market segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report includes the analysis of the regional as well as global process mining software market trends, key players, market segments, application areas, and market growth strategies.
Key Market Segments
By Component
- Software
- Service
- Service Type
- Professional Service
- Managed Service
By Deployment Model
- On Premise
- Cloud
By Enterprise Size
- Large Enterprises
- SMEs
By Application
- Strategic Sourcing
- Contract Management
- Category Management
- Transactional Procurement
- Supplier Management
By Industry Vertical
- BFSI
- Healthcare
- Retail
- Manufacturing
- IT and Telecom
- Logistics
- Others
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Netherlands
- Rest Of Europe
- Asia-Pacific
- China
- India
- Japan
- Australia
- Singapore
- South Korea
- Rest Of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- ABBYY Solutions Limited
- Celonis GmbH
- Fluxicon BV
- Hyland Software, Inc.
- Minit
○.IBM CORPORATION
- QPR Software Plc
- Signavio
- Software AG
- UiPath, Inc.
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Table of Contents
CHAPTER 1: INTRODUCTION1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. Key findings of the study
2.2. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top investment pockets
3.3. Porter’s five forces analysis
3.4. Top player positioning
3.5. Market dynamics
3.5.1. Drivers
3.5.2. Restraints
3.5.3. Opportunities
3.6. COVID-19 Impact Analysis on the market
CHAPTER 4: PROCESS MINING SOFTWARE MARKET, BY COMPONENT
4.1 Overview
4.1.1 Market size and forecast
4.2 Software
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market analysis by country
4.3 Service
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market analysis by country
4.3.4 Service Process Mining Software Market by Service Type
4.3.4.1 Professional Service Market size and forecast, by region
4.3.4.2 Professional Service Market size and forecast, by country
4.3.4.3 Managed Service Market size and forecast, by region
4.3.4.4 Managed Service Market size and forecast, by country
CHAPTER 5: PROCESS MINING SOFTWARE MARKET, BY DEPLOYMENT MODEL
5.1 Overview
5.1.1 Market size and forecast
5.2 On Premise
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market analysis by country
5.3 Cloud
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market analysis by country
CHAPTER 6: PROCESS MINING SOFTWARE MARKET, BY ENTERPRISE SIZE
6.1 Overview
6.1.1 Market size and forecast
6.2 Large Enterprises
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market analysis by country
6.3 SMEs
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market analysis by country
CHAPTER 7: PROCESS MINING SOFTWARE MARKET, BY APPLICATION
7.1 Overview
7.1.1 Market size and forecast
7.2 Strategic Sourcing
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by region
7.2.3 Market analysis by country
7.3 Contract Management
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by region
7.3.3 Market analysis by country
7.4 Category Management
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by region
7.4.3 Market analysis by country
7.5 Transactional Procurement
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by region
7.5.3 Market analysis by country
7.6 Supplier Management
7.6.1 Key market trends, growth factors and opportunities
7.6.2 Market size and forecast, by region
7.6.3 Market analysis by country
CHAPTER 8: PROCESS MINING SOFTWARE MARKET, BY INDUSTRY VERTICAL
8.1 Overview
8.1.1 Market size and forecast
8.2 BFSI
8.2.1 Key market trends, growth factors and opportunities
8.2.2 Market size and forecast, by region
8.2.3 Market analysis by country
8.3 Healthcare
8.3.1 Key market trends, growth factors and opportunities
8.3.2 Market size and forecast, by region
8.3.3 Market analysis by country
8.4 Retail
8.4.1 Key market trends, growth factors and opportunities
8.4.2 Market size and forecast, by region
8.4.3 Market analysis by country
8.5 Manufacturing
8.5.1 Key market trends, growth factors and opportunities
8.5.2 Market size and forecast, by region
8.5.3 Market analysis by country
8.6 IT and Telecom
8.6.1 Key market trends, growth factors and opportunities
8.6.2 Market size and forecast, by region
8.6.3 Market analysis by country
8.7 Logistics
8.7.1 Key market trends, growth factors and opportunities
8.7.2 Market size and forecast, by region
8.7.3 Market analysis by country
8.8 Others
8.8.1 Key market trends, growth factors and opportunities
8.8.2 Market size and forecast, by region
8.8.3 Market analysis by country
CHAPTER 9: PROCESS MINING SOFTWARE MARKET, BY REGION
9.1 Overview
9.1.1 Market size and forecast
9.2 North America
9.2.1 Key trends and opportunities
9.2.2 North America Market size and forecast, by Component
9.2.2.1 North America Service Process Mining Software Market by Service Type
9.2.3 North America Market size and forecast, by Deployment Model
9.2.4 North America Market size and forecast, by Enterprise Size
9.2.5 North America Market size and forecast, by Application
9.2.6 North America Market size and forecast, by Industry Vertical
9.2.7 North America Market size and forecast, by country
9.2.7.1 U.S.
9.2.7.1.1 Market size and forecast, by Component
9.2.7.1.1.1 U.S. Service Process Mining Software Market by Service Type
9.2.7.1.2 Market size and forecast, by Deployment Model
9.2.7.1.3 Market size and forecast, by Enterprise Size
9.2.7.1.4 Market size and forecast, by Application
9.2.7.1.5 Market size and forecast, by Industry Vertical
9.2.7.2 Canada
9.2.7.2.1 Market size and forecast, by Component
9.2.7.2.1.1 Canada Service Process Mining Software Market by Service Type
9.2.7.2.2 Market size and forecast, by Deployment Model
9.2.7.2.3 Market size and forecast, by Enterprise Size
9.2.7.2.4 Market size and forecast, by Application
9.2.7.2.5 Market size and forecast, by Industry Vertical
9.3 Europe
9.3.1 Key trends and opportunities
9.3.2 Europe Market size and forecast, by Component
9.3.2.1 Europe Service Process Mining Software Market by Service Type
9.3.3 Europe Market size and forecast, by Deployment Model
9.3.4 Europe Market size and forecast, by Enterprise Size
9.3.5 Europe Market size and forecast, by Application
9.3.6 Europe Market size and forecast, by Industry Vertical
9.3.7 Europe Market size and forecast, by country
9.3.7.1 UK
9.3.7.1.1 Market size and forecast, by Component
9.3.7.1.1.1 U.S.rvice Process Mining Software Market by Service Type
9.3.7.1.2 Market size and forecast, by Deployment Model
9.3.7.1.3 Market size and forecast, by Enterprise Size
9.3.7.1.4 Market size and forecast, by Application
9.3.7.1.5 Market size and forecast, by Industry Vertical
9.3.7.2 Germany
9.3.7.2.1 Market size and forecast, by Component
9.3.7.2.1.1 Germany Service Process Mining Software Market by Service Type
9.3.7.2.2 Market size and forecast, by Deployment Model
9.3.7.2.3 Market size and forecast, by Enterprise Size
9.3.7.2.4 Market size and forecast, by Application
9.3.7.2.5 Market size and forecast, by Industry Vertical
9.3.7.3 France
9.3.7.3.1 Market size and forecast, by Component
9.3.7.3.1.1 France Service Process Mining Software Market by Service Type
9.3.7.3.2 Market size and forecast, by Deployment Model
9.3.7.3.3 Market size and forecast, by Enterprise Size
9.3.7.3.4 Market size and forecast, by Application
9.3.7.3.5 Market size and forecast, by Industry Vertical
9.3.7.4 Italy
9.3.7.4.1 Market size and forecast, by Component
9.3.7.4.1.1 Italy Service Process Mining Software Market by Service Type
9.3.7.4.2 Market size and forecast, by Deployment Model
9.3.7.4.3 Market size and forecast, by Enterprise Size
9.3.7.4.4 Market size and forecast, by Application
9.3.7.4.5 Market size and forecast, by Industry Vertical
9.3.7.5 Spain
9.3.7.5.1 Market size and forecast, by Component
9.3.7.5.1.1 Spain Service Process Mining Software Market by Service Type
9.3.7.5.2 Market size and forecast, by Deployment Model
9.3.7.5.3 Market size and forecast, by Enterprise Size
9.3.7.5.4 Market size and forecast, by Application
9.3.7.5.5 Market size and forecast, by Industry Vertical
9.3.7.6 Netherlands
9.3.7.6.1 Market size and forecast, by Component
9.3.7.6.1.1 Netherlands Service Process Mining Software Market by Service Type
9.3.7.6.2 Market size and forecast, by Deployment Model
9.3.7.6.3 Market size and forecast, by Enterprise Size
9.3.7.6.4 Market size and forecast, by Application
9.3.7.6.5 Market size and forecast, by Industry Vertical
9.3.7.7 Rest of Europe
9.3.7.7.1 Market size and forecast, by Component
9.3.7.7.1.1 Rest of Europe Service Process Mining Software Market by Service Type
9.3.7.7.2 Market size and forecast, by Deployment Model
9.3.7.7.3 Market size and forecast, by Enterprise Size
9.3.7.7.4 Market size and forecast, by Application
9.3.7.7.5 Market size and forecast, by Industry Vertical
9.4 Asia-Pacific
9.4.1 Key trends and opportunities
9.4.2 Asia-Pacific Market size and forecast, by Component
9.4.2.1 Asia-Pacific Service Process Mining Software Market by Service Type
9.4.3 Asia-Pacific Market size and forecast, by Deployment Model
9.4.4 Asia-Pacific Market size and forecast, by Enterprise Size
9.4.5 Asia-Pacific Market size and forecast, by Application
9.4.6 Asia-Pacific Market size and forecast, by Industry Vertical
9.4.7 Asia-Pacific Market size and forecast, by country
9.4.7.1 China
9.4.7.1.1 Market size and forecast, by Component
9.4.7.1.1.1 China Service Process Mining Software Market by Service Type
9.4.7.1.2 Market size and forecast, by Deployment Model
9.4.7.1.3 Market size and forecast, by Enterprise Size
9.4.7.1.4 Market size and forecast, by Application
9.4.7.1.5 Market size and forecast, by Industry Vertical
9.4.7.2 India
9.4.7.2.1 Market size and forecast, by Component
9.4.7.2.1.1 India Service Process Mining Software Market by Service Type
9.4.7.2.2 Market size and forecast, by Deployment Model
9.4.7.2.3 Market size and forecast, by Enterprise Size
9.4.7.2.4 Market size and forecast, by Application
9.4.7.2.5 Market size and forecast, by Industry Vertical
9.4.7.3 Japan
9.4.7.3.1 Market size and forecast, by Component
9.4.7.3.1.1 Japan Service Process Mining Software Market by Service Type
9.4.7.3.2 Market size and forecast, by Deployment Model
9.4.7.3.3 Market size and forecast, by Enterprise Size
9.4.7.3.4 Market size and forecast, by Application
9.4.7.3.5 Market size and forecast, by Industry Vertical
9.4.7.4 Australia
9.4.7.4.1 Market size and forecast, by Component
9.4.7.4.1.1 Australia Service Process Mining Software Market by Service Type
9.4.7.4.2 Market size and forecast, by Deployment Model
9.4.7.4.3 Market size and forecast, by Enterprise Size
9.4.7.4.4 Market size and forecast, by Application
9.4.7.4.5 Market size and forecast, by Industry Vertical
9.4.7.5 Singapore
9.4.7.5.1 Market size and forecast, by Component
9.4.7.5.1.1 Singapore Service Process Mining Software Market by Service Type
9.4.7.5.2 Market size and forecast, by Deployment Model
9.4.7.5.3 Market size and forecast, by Enterprise Size
9.4.7.5.4 Market size and forecast, by Application
9.4.7.5.5 Market size and forecast, by Industry Vertical
9.4.7.6 South Korea
9.4.7.6.1 Market size and forecast, by Component
9.4.7.6.1.1 South Korea Service Process Mining Software Market by Service Type
9.4.7.6.2 Market size and forecast, by Deployment Model
9.4.7.6.3 Market size and forecast, by Enterprise Size
9.4.7.6.4 Market size and forecast, by Application
9.4.7.6.5 Market size and forecast, by Industry Vertical
9.4.7.7 Rest of Asia-Pacific
9.4.7.7.1 Market size and forecast, by Component
9.4.7.7.1.1 Rest of Asia-Pacific Service Process Mining Software Market by Service Type
9.4.7.7.2 Market size and forecast, by Deployment Model
9.4.7.7.3 Market size and forecast, by Enterprise Size
9.4.7.7.4 Market size and forecast, by Application
9.4.7.7.5 Market size and forecast, by Industry Vertical
9.5 LAMEA
9.5.1 Key trends and opportunities
9.5.2 LAMEA Market size and forecast, by Component
9.5.2.1 LAMEA Service Process Mining Software Market by Service Type
9.5.3 LAMEA Market size and forecast, by Deployment Model
9.5.4 LAMEA Market size and forecast, by Enterprise Size
9.5.5 LAMEA Market size and forecast, by Application
9.5.6 LAMEA Market size and forecast, by Industry Vertical
9.5.7 LAMEA Market size and forecast, by country
9.5.7.1 Latin America
9.5.7.1.1 Market size and forecast, by Component
9.5.7.1.1.1 Latin America Service Process Mining Software Market by Service Type
9.5.7.1.2 Market size and forecast, by Deployment Model
9.5.7.1.3 Market size and forecast, by Enterprise Size
9.5.7.1.4 Market size and forecast, by Application
9.5.7.1.5 Market size and forecast, by Industry Vertical
9.5.7.2 Middle East
9.5.7.2.1 Market size and forecast, by Component
9.5.7.2.1.1 Middle East Service Process Mining Software Market by Service Type
9.5.7.2.2 Market size and forecast, by Deployment Model
9.5.7.2.3 Market size and forecast, by Enterprise Size
9.5.7.2.4 Market size and forecast, by Application
9.5.7.2.5 Market size and forecast, by Industry Vertical
9.5.7.3 Africa
9.5.7.3.1 Market size and forecast, by Component
9.5.7.3.1.1 Africa Service Process Mining Software Market by Service Type
9.5.7.3.2 Market size and forecast, by Deployment Model
9.5.7.3.3 Market size and forecast, by Enterprise Size
9.5.7.3.4 Market size and forecast, by Application
9.5.7.3.5 Market size and forecast, by Industry Vertical
CHAPTER 10: COMPANY LANDSCAPE
10.1. Introduction
10.2. Top winning strategies
10.3. Product Mapping of Top 10 Player
10.4. Competitive Dashboard
10.5. Competitive Heatmap
10.6. Key developments
CHAPTER 11: COMPANY PROFILES
11.1 ABBYY Solutions Limited
11.1.1 Company overview
11.1.2 Company snapshot
11.1.3 Operating business segments
11.1.4 Product portfolio
11.1.5 Business performance
11.1.6 Key strategic moves and developments
11.2 Celonis GmbH
11.2.1 Company overview
11.2.2 Company snapshot
11.2.3 Operating business segments
11.2.4 Product portfolio
11.2.5 Business performance
11.2.6 Key strategic moves and developments
11.3 Fluxicon BV
11.3.1 Company overview
11.3.2 Company snapshot
11.3.3 Operating business segments
11.3.4 Product portfolio
11.3.5 Business performance
11.3.6 Key strategic moves and developments
11.4 Hyland Software, Inc.
11.4.1 Company overview
11.4.2 Company snapshot
11.4.3 Operating business segments
11.4.4 Product portfolio
11.4.5 Business performance
11.4.6 Key strategic moves and developments
11.5 Minit
11.5.1 Company overview
11.5.2 Company snapshot
11.5.3 Operating business segments
11.5.4 Product portfolio
11.5.5 Business performance
11.5.6 Key strategic moves and developments
11.6 . IBM CORPORATION
11.6.1 Company overview
11.6.2 Company snapshot
11.6.3 Operating business segments
11.6.4 Product portfolio
11.6.5 Business performance
11.6.6 Key strategic moves and developments
11.7 QPR Software Plc
11.7.1 Company overview
11.7.2 Company snapshot
11.7.3 Operating business segments
11.7.4 Product portfolio
11.7.5 Business performance
11.7.6 Key strategic moves and developments
11.8 Signavio
11.8.1 Company overview
11.8.2 Company snapshot
11.8.3 Operating business segments
11.8.4 Product portfolio
11.8.5 Business performance
11.8.6 Key strategic moves and developments
11.9 Software AG
11.9.1 Company overview
11.9.2 Company snapshot
11.9.3 Operating business segments
11.9.4 Product portfolio
11.9.5 Business performance
11.9.6 Key strategic moves and developments
11.10 UiPath, Inc.
11.10.1 Company overview
11.10.2 Company snapshot
11.10.3 Operating business segments
11.10.4 Product portfolio
11.10.5 Business performance
11.10.6 Key strategic moves and developments
List of Tables
Table 1. Global Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 2. Process Mining Software Market, for Software, by Region, 2021-2031 ($Million)
Table 3. Process Mining Software Market for Software, by Country, 2021-2031 ($Million)
Table 4. Process Mining Software Market, for Service, by Region, 2021-2031 ($Million)
Table 5. Process Mining Software Market for Service, by Country, 2021-2031 ($Million)
Table 6. Global Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 7. Process Mining Software Market, for Professional Service, by Region, 2021-2031 ($Million)
Table 8. Process Mining Software Market, for Professional Service, by Country, 2021-2031 ($Million)
Table 9. Process Mining Software Market, for Managed Service, by Region, 2021-2031 ($Million)
Table 10. Process Mining Software Market, for Managed Service, by Country, 2021-2031 ($Million)
Table 11. Global Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 12. Process Mining Software Market, for on Premise, by Region, 2021-2031 ($Million)
Table 13. Process Mining Software Market for on Premise, by Country, 2021-2031 ($Million)
Table 14. Process Mining Software Market, for Cloud, by Region, 2021-2031 ($Million)
Table 15. Process Mining Software Market for Cloud, by Country, 2021-2031 ($Million)
Table 16. Global Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 17. Process Mining Software Market, for Large Enterprises, by Region, 2021-2031 ($Million)
Table 18. Process Mining Software Market for Large Enterprises, by Country, 2021-2031 ($Million)
Table 19. Process Mining Software Market, for SMEs, by Region, 2021-2031 ($Million)
Table 20. Process Mining Software Market for SMEs, by Country, 2021-2031 ($Million)
Table 21. Global Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 22. Process Mining Software Market, for Strategic Sourcing, by Region, 2021-2031 ($Million)
Table 23. Process Mining Software Market for Strategic Sourcing, by Country, 2021-2031 ($Million)
Table 24. Process Mining Software Market, for Contract Management, by Region, 2021-2031 ($Million)
Table 25. Process Mining Software Market for Contract Management, by Country, 2021-2031 ($Million)
Table 26. Process Mining Software Market, for Category Management, by Region, 2021-2031 ($Million)
Table 27. Process Mining Software Market for Category Management, by Country, 2021-2031 ($Million)
Table 28. Process Mining Software Market, for Transactional Procurement, by Region, 2021-2031 ($Million)
Table 29. Process Mining Software Market for Transactional Procurement, by Country, 2021-2031 ($Million)
Table 30. Process Mining Software Market, for Supplier Management, by Region, 2021-2031 ($Million)
Table 31. Process Mining Software Market for Supplier Management, by Country, 2021-2031 ($Million)
Table 32. Global Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 33. Process Mining Software Market, for Bfsi, by Region, 2021-2031 ($Million)
Table 34. Process Mining Software Market for Bfsi, by Country, 2021-2031 ($Million)
Table 35. Process Mining Software Market, for Healthcare, by Region, 2021-2031 ($Million)
Table 36. Process Mining Software Market for Healthcare, by Country, 2021-2031 ($Million)
Table 37. Process Mining Software Market, for Retail, by Region, 2021-2031 ($Million)
Table 38. Process Mining Software Market for Retail, by Country, 2021-2031 ($Million)
Table 39. Process Mining Software Market, for Manufacturing, by Region, 2021-2031 ($Million)
Table 40. Process Mining Software Market for Manufacturing, by Country, 2021-2031 ($Million)
Table 41. Process Mining Software Market, for IT and Telecom, by Region, 2021-2031 ($Million)
Table 42. Process Mining Software Market for IT and Telecom, by Country, 2021-2031 ($Million)
Table 43. Process Mining Software Market, for Logistics, by Region, 2021-2031 ($Million)
Table 44. Process Mining Software Market for Logistics, by Country, 2021-2031 ($Million)
Table 45. Process Mining Software Market, for Others, by Region, 2021-2031 ($Million)
Table 46. Process Mining Software Market for Others, by Country, 2021-2031 ($Million)
Table 47. Process Mining Software Market, by Region, 2021-2031 ($Million)
Table 48. North America Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 49. North America Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 50. North America Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 51. North America Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 52. North America Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 53. North America Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 54. North America Process Mining Software Market, by Country, 2021-2031 ($Million)
Table 55. U.S. Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 56. U.S. Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 57. U.S. Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 58. U.S. Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 59. U.S. Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 60. U.S. Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 61. Canada Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 62. Canada Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 63. Canada Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 64. Canada Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 65. Canada Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 66. Canada Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 67. Europe Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 68. Europe Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 69. Europe Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 70. Europe Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 71. Europe Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 72. Europe Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 73. Europe Process Mining Software Market, by Country, 2021-2031 ($Million)
Table 74. UK Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 75. U.S.rvice Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 76. UK Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 77. UK Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 78. UK Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 79. UK Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 80. Germany Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 81. Germany Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 82. Germany Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 83. Germany Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 84. Germany Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 85. Germany Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 86. France Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 87. France Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 88. France Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 89. France Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 90. France Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 91. France Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 92. Italy Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 93. Italy Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 94. Italy Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 95. Italy Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 96. Italy Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 97. Italy Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 98. Spain Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 99. Spain Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 100. Spain Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 101. Spain Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 102. Spain Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 103. Spain Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 104. Netherlands Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 105. Netherlands Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 106. Netherlands Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 107. Netherlands Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 108. Netherlands Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 109. Netherlands Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 110. Rest of Europe Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 111. Rest of Europe Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 112. Rest of Europe Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 113. Rest of Europe Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 114. Rest of Europe Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 115. Rest of Europe Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 116. Asia-Pacific Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 117. Asia-Pacific Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 118. Asia-Pacific Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 119. Asia-Pacific Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 120. Asia-Pacific Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 121. Asia-Pacific Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 122. Asia-Pacific Process Mining Software Market, by Country, 2021-2031 ($Million)
Table 123. China Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 124. China Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 125. China Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 126. China Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 127. China Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 128. China Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 129. India Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 130. India Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 131. India Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 132. India Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 133. India Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 134. India Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 135. Japan Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 136. Japan Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 137. Japan Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 138. Japan Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 139. Japan Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 140. Japan Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 141. Australia Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 142. Australia Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 143. Australia Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 144. Australia Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 145. Australia Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 146. Australia Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 147. Singapore Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 148. Singapore Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 149. Singapore Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 150. Singapore Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 151. Singapore Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 152. Singapore Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 153. South Korea Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 154. South Korea Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 155. South Korea Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 156. South Korea Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 157. South Korea Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 158. South Korea Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 159. Rest of Asia-Pacific Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 160. Rest of Asia-Pacific Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 161. Rest of Asia-Pacific Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 162. Rest of Asia-Pacific Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 163. Rest of Asia-Pacific Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 164. Rest of Asia-Pacific Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 165. LAMEA Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 166. LAMEA Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 167. LAMEA Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 168. LAMEA Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 169. LAMEA Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 170. LAMEA Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 171. LAMEA Process Mining Software Market, by Country, 2021-2031 ($Million)
Table 172. Latin America Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 173. Latin America Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 174. Latin America Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 175. Latin America Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 176. Latin America Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 177. Latin America Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 178. Middle East Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 179. Middle East Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 180. Middle East Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 181. Middle East Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 182. Middle East Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 183. Middle East Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 184. Africa Process Mining Software Market, by Component, 2021-2031 ($Million)
Table 185. Africa Service Process Mining Software Market, by Service Type, 2021-2031 ($Million)
Table 186. Africa Process Mining Software Market, by Deployment Model, 2021-2031 ($Million)
Table 187. Africa Process Mining Software Market, by Enterprise Size, 2021-2031 ($Million)
Table 188. Africa Process Mining Software Market, by Application, 2021-2031 ($Million)
Table 189. Africa Process Mining Software Market, by Industry Vertical, 2021-2031 ($Million)
Table 190. Abbyy Solutions Limited: Company Snapshot
Table 191. Abbyy Solutions Limited: Operating Segments
Table 192. Abbyy Solutions Limited: Product Portfolio
Table 193. Abbyy Solutions Limited: Net Sales
Table 194. Abbyy Solutions Limited: Key Strategies
Table 195. Celonis GmbH: Company Snapshot
Table 196. Celonis GmbH: Operating Segments
Table 197. Celonis GmbH: Product Portfolio
Table 198. Celonis GmbH: Net Sales
Table 199. Celonis GmbH: Key Strategies
Table 200. Fluxicon Bv: Company Snapshot
Table 201. Fluxicon Bv: Operating Segments
Table 202. Fluxicon Bv: Product Portfolio
Table 203. Fluxicon Bv: Net Sales
Table 204. Fluxicon Bv: Key Strategies
Table 205. Hyland Software, Inc.: Company Snapshot
Table 206. Hyland Software, Inc.: Operating Segments
Table 207. Hyland Software, Inc.: Product Portfolio
Table 208. Hyland Software, Inc.: Net Sales
Table 209. Hyland Software, Inc.: Key Strategies
Table 210. Minit: Company Snapshot
Table 211. Minit: Operating Segments
Table 212. Minit: Product Portfolio
Table 213. Minit: Net Sales
Table 214. Minit: Key Strategies
Table 215. . IBM Corporation: Company Snapshot
Table 216. . IBM Corporation: Operating Segments
Table 217. . IBM Corporation: Product Portfolio
Table 218. . IBM Corporation: Net Sales
Table 219. . IBM Corporation: Key Strategies
Table 220. Qpr Software PLC: Company Snapshot
Table 221. Qpr Software PLC: Operating Segments
Table 222. Qpr Software PLC: Product Portfolio
Table 223. Qpr Software PLC: Net Sales
Table 224. Qpr Software PLC: Key Strategies
Table 225. Signavio: Company Snapshot
Table 226. Signavio: Operating Segments
Table 227. Signavio: Product Portfolio
Table 228. Signavio: Net Sales
Table 229. Signavio: Key Strategies
Table 230. Software AG: Company Snapshot
Table 231. Software AG: Operating Segments
Table 232. Software AG: Product Portfolio
Table 233. Software AG: Net Sales
Table 234. Software AG: Key Strategies
Table 235. Uipath, Inc.: Company Snapshot
Table 236. Uipath, Inc.: Operating Segments
Table 237. Uipath, Inc.: Product Portfolio
Table 238. Uipath, Inc.: Net Sales
Table 239. Uipath, Inc.: Key Strategies
List of Figures
Figure 1. Process Mining Software Market Segmentation
Figure 2. Process Mining Software Market, 2021-2031
Figure 3. Process Mining Software Market, 2021-2031
Figure 4. Top Investment Pockets, by Region
Figure 5. Porter Five-1
Figure 6. Porter Five-2
Figure 7. Porter Five-3
Figure 8. Porter Five-4
Figure 9. Porter Five-5
Figure 10. Top Player Positioning
Figure 11. Process Mining Software Mark.:Drivers, Restraints and Opportunities
Figure 12. Process Mining Software Market, By Component, 2021(%)
Figure 13. Comparative Share Analysis of Software Process Mining Software Market, 2021-2031(%)
Figure 14. Comparative Share Analysis of Service Process Mining Software Market, 2021-2031(%)
Figure 15. Process Mining Software Market, By Deployment Model, 2021(%)
Figure 16. Comparative Share Analysis of on Premise Process Mining Software Market, 2021-2031(%)
Figure 17. Comparative Share Analysis of Cloud Process Mining Software Market, 2021-2031(%)
Figure 18. Process Mining Software Market, By Enterprise Size, 2021(%)
Figure 19. Comparative Share Analysis of Large Enterprises Process Mining Software Market, 2021-2031(%)
Figure 20. Comparative Share Analysis of Smes Process Mining Software Market, 2021-2031(%)
Figure 21. Process Mining Software Market, By Application, 2021(%)
Figure 22. Comparative Share Analysis of Strategic Sourcing Process Mining Software Market, 2021-2031(%)
Figure 23. Comparative Share Analysis of Contract Management Process Mining Software Market, 2021-2031(%)
Figure 24. Comparative Share Analysis of Category Management Process Mining Software Market, 2021-2031(%)
Figure 25. Comparative Share Analysis of Transactional Procurement Process Mining Software Market, 2021-2031(%)
Figure 26. Comparative Share Analysis of Supplier Management Process Mining Software Market, 2021-2031(%)
Figure 27. Process Mining Software Market, By Industry Vertical, 2021(%)
Figure 28. Comparative Share Analysis of Bfsi Process Mining Software Market, 2021-2031(%)
Figure 29. Comparative Share Analysis of Healthcare Process Mining Software Market, 2021-2031(%)
Figure 30. Comparative Share Analysis of Retail Process Mining Software Market, 2021-2031(%)
Figure 31. Comparative Share Analysis of Manufacturing Process Mining Software Market, 2021-2031(%)
Figure 32. Comparative Share Analysis of It and Telecom Process Mining Software Market, 2021-2031(%)
Figure 33. Comparative Share Analysis of Logistics Process Mining Software Market, 2021-2031(%)
Figure 34. Comparative Share Analysis of Others Process Mining Software Market, 2021-2031(%)
Figure 35. Process Mining Software Market by Region, 2021
Figure 36. U.S. Process Mining Software Market, 2021-2031($Million)
Figure 37. Canada Process Mining Software Market, 2021-2031($Million)
Figure 38. Uk Process Mining Software Market, 2021-2031($Million)
Figure 39. Germany Process Mining Software Market, 2021-2031($Million)
Figure 40. France Process Mining Software Market, 2021-2031($Million)
Figure 41. Italy Process Mining Software Market, 2021-2031($Million)
Figure 42. Spain Process Mining Software Market, 2021-2031($Million)
Figure 43. Netherlands Process Mining Software Market, 2021-2031($Million)
Figure 44. Rest of Europe Process Mining Software Market, 2021-2031($Million)
Figure 45. China Process Mining Software Market, 2021-2031($Million)
Figure 46. India Process Mining Software Market, 2021-2031($Million)
Figure 47. Japan Process Mining Software Market, 2021-2031($Million)
Figure 48. Australia Process Mining Software Market, 2021-2031($Million)
Figure 49. Singapore Process Mining Software Market, 2021-2031($Million)
Figure 50. South Korea Process Mining Software Market, 2021-2031($Million)
Figure 51. Rest of Asia-Pacific Process Mining Software Market, 2021-2031($Million)
Figure 52. Latin America Process Mining Software Market, 2021-2031($Million)
Figure 53. Middle East Process Mining Software Market, 2021-2031($Million)
Figure 54. Africa Process Mining Software Market, 2021-2031($Million)
Figure 55. Top Winning Strategies, by Year
Figure 56. Top Winning Strategies, by Development
Figure 57. Top Winning Strategies, by Company
Figure 58. Product Mapping of Top 10 Players
Figure 59. Competitive Dashboard
Figure 60. Competitive Heatmap of Top 10 Key Players
Figure 61. Abbyy Solutions Limite.: Net Sales, ($Million)
Figure 62. Celonis Gmb.: Net Sales, ($Million)
Figure 63. Fluxicon B.: Net Sales, ($Million)
Figure 64. Hyland Software, Inc.: Net Sales, ($Million)
Figure 65. Mini.: Net Sales, ($Million)
Figure 66. .Ibm Corporatio.: Net Sales, ($Million)
Figure 67. Qpr Software pl.: Net Sales, ($Million)
Figure 68. Signavi.: Net Sales, ($Million)
Figure 69. Software A.: Net Sales, ($Million)
Figure 70. Uipath, Inc.: Net Sales, ($Million)
Executive Summary
According to the report, “Process Mining Software Market," the process mining software market size was valued at $526.96 million in 2021, and is estimated to reach $26 billion by 2031, growing at a CAGR of 47.9% from 2022 to 2031.Process mining software is designed to help businesses on how processes are being performed. This is particularly important for larger businesses that cannot manually observe every process. Process mining tools help businesses adjust and optimize their workflows and processes as needed. In addition, process mining is related to BPM planning, and involves searching data logs generated by enterprise applications for potential sources of process improvement via automation. Process mining software may perform algorithmically-driven analysis where no models are present, and gather intelligence for model creation. Once discovered, models can be compared, validated, and optimized within the same software. Furthermore, factors such as increasing adoption of robotic process automation, surge in demand for AI technology, and rise in use of digital transformation technology, drive the growth of the process mining software industry. Moreover, rising innovations in the tech industry are expected to provide lucrative growth opportunities for the market in the upcoming years. However, lack of awareness in emerging nations and increasing security concerns hampers the market growth.
Depending on organization size, the large enterprises dominated the Process mining software market share in 2021, and is expected to continue this trend during the forecast period due to increase in adoption of process mining software in large enterprises to operate all process effectively. However, the SMEs segment is expected to register highest growth rate in the upcoming years, owing to increase in usage of process mining software solutions by SMEs globally for better decision making.
Region wise, the Process mining software industry was dominated by North America in 2021 and is expected to retain its position during the forecast period owing to surge in automation in various organizations in U.S. and Canada. However, Asia-Pacific is expected to witness significant growth during the forecast period, owing to rapid digital transformation in industries in countries like China and India.
The global COVID-19 pandemic has drastically affected businesses across the world. However, COVID has positively impacted the adoption of process mining software due to adoption of emerging technology such as Industrial Internet of Things (IIoT), artificial intelligence (AI)-powered solutions, simulation technology, big data, analytics and cloud-based technologies. Furthermore, process mining software is a great option, as industries move toward digitalization, as it provides agile efficiency by eliminating manual tasks and reduces physical workload on workers, as well as it provides real-time reporting features, which enhance the growth of the market. Furthermore, rise in investment in advanced technology and increase adoption of AI and ML technology are anticipated the growth of the market during the forecast period.
Key Findings of the Study
- By component, the software segment accounted for the largest Process mining software market share in 2021.
- By region, North America generated highest revenue in 2021.
- By industry vertical, the BFSI segment accounted for the largest Process mining software market forecast in 2021.
- The key players that operate in the Process mining software market analysis are ABBYY, Celonis, Fluxicon , Hyland Software , Minit, QPR, SAP Signavio , Software AG , UiPath Inc, FortressIQ, Kofax Inc, SkanAI, PAFnow, Orange, myInvenio, Exeura, and Logpickr Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the process mining software market.
Companies Mentioned
- ABBYY Solutions Limited
- Celonis GmbH
- Fluxicon BV
- Hyland Software, Inc.
- Minit
- .IBM CORPORATION
- QPR Software Plc
- Signavio
- Software AG
- UiPath, Inc.
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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