Cross-border B2C e-commerce generally refers to buying and selling of goods through online stores across international and national borders. A transaction entity that conducts business in two or more nations is involved here. Moreover, with cross-border e-commerce, buyers and sellers get the opportunity to expand their reach to various countries rather than just trading in their own country.
Cross-border B2C E-commerce helps both buyer and seller to increase their market reach as consumers have more purchasing options at good price and simultaneously the seller has a big consumer reach. Therefore, this is one of the major driving factors for the market. In addition, cross-border B2C e-commerce helps to increase sales and revenue for e-commerce websites as they get international traffic in their websites, which helps them to make their brand visible. Moreover, with increase in smartphone users and penetration of internet, it has become easier for both businesses and consumers to locate each other to buy and sell products through e-commerce websites. Therefore, these are some of the major factors that propel growth of the cross-border B2C E-commerce market. However, in case of a cross border e-commerce purchase, seller charges a hefty amount for delivering products to customers as it involves various taxes, which increases the overall cost of the product. Therefore, this is a major drawback for the cross-border B2C E-commerce market growth. Furthermore, there are high chances of receiving faulty or damaged products, and if this situation arises, then it is very difficult for the customer to return back the product to seller. Thus, these are some of the major restraints in the cross-border B2C E-commerce market. On the contrary, growing trade relations among various countries and improvement in cross border channels for transportation of products from one country to another, along with government support for execution of trade among countries is expected to provide lucrative growth opportunities for the market in the coming years.
The cross-border B2C E-commerce market is segmented on the basis of offering, payment method, category, end user, and region. By offering, it is segmented into assorted brands and in-house brands. By payment method, it is bifurcated into credit/debit cards, digital wallets, internet banking, and others. By category, it is segregated into apparel and accessories, personal care & beauty, entertainment & education, healthcare & nutrition, foods & beverages, and others. On the basis of end user, it is divided into adults, teenagers/millennials, senior citizens, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes profiles of key players operating in the cross-border B2C E-commerce market such as Alibaba Group Holding Limited, Anchanto Pte. Ltd., BoxMe, Deutsche Post DHL Group, Fruugo. com Ltd., Joybuy. com, SIA Joom, Paypal, pinduoduo. com, and Shein. These players have adopted various strategies to increase their market penetration and strengthen their position in the cross-border B2C E-commerce industry.
Cross-border B2C E-commerce helps both buyer and seller to increase their market reach as consumers have more purchasing options at good price and simultaneously the seller has a big consumer reach. Therefore, this is one of the major driving factors for the market. In addition, cross-border B2C e-commerce helps to increase sales and revenue for e-commerce websites as they get international traffic in their websites, which helps them to make their brand visible. Moreover, with increase in smartphone users and penetration of internet, it has become easier for both businesses and consumers to locate each other to buy and sell products through e-commerce websites. Therefore, these are some of the major factors that propel growth of the cross-border B2C E-commerce market. However, in case of a cross border e-commerce purchase, seller charges a hefty amount for delivering products to customers as it involves various taxes, which increases the overall cost of the product. Therefore, this is a major drawback for the cross-border B2C E-commerce market growth. Furthermore, there are high chances of receiving faulty or damaged products, and if this situation arises, then it is very difficult for the customer to return back the product to seller. Thus, these are some of the major restraints in the cross-border B2C E-commerce market. On the contrary, growing trade relations among various countries and improvement in cross border channels for transportation of products from one country to another, along with government support for execution of trade among countries is expected to provide lucrative growth opportunities for the market in the coming years.
The cross-border B2C E-commerce market is segmented on the basis of offering, payment method, category, end user, and region. By offering, it is segmented into assorted brands and in-house brands. By payment method, it is bifurcated into credit/debit cards, digital wallets, internet banking, and others. By category, it is segregated into apparel and accessories, personal care & beauty, entertainment & education, healthcare & nutrition, foods & beverages, and others. On the basis of end user, it is divided into adults, teenagers/millennials, senior citizens, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes profiles of key players operating in the cross-border B2C E-commerce market such as Alibaba Group Holding Limited, Anchanto Pte. Ltd., BoxMe, Deutsche Post DHL Group, Fruugo. com Ltd., Joybuy. com, SIA Joom, Paypal, pinduoduo. com, and Shein. These players have adopted various strategies to increase their market penetration and strengthen their position in the cross-border B2C E-commerce industry.
KEY BENEFITS FOR STAKEHOLDERS
- The study provides in-depth analysis of the global cross-border B2C E-Commerce market along with the current & future trends to illustrate the imminent investment pockets.
- Information about key drivers, restrains, & opportunities and their impact analysis on the global cross-border B2C E-Commerce market size are provided in the report.
- Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global cross-border B2C E-Commerce market from 2022 to 2031 is provided to determine the market potential.
Key Market Segments
By Category
- Apparel and Accessories
- Personal Care and Beauty
- Entertainment and Education
- Healthcare and Nutrition
- Food and Beverage
- Others
By End User
- Adults
- Teenagers/Millennial
- Senior Citizens
- Others
By Offering
- Assorted Brands
- In-House Brands
By Payment Method
- Digital Wallets
- Internet Banking
- Others
- Credit/Debit Cards
By Region
- North America
- U. S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Netherlands
- Rest Of Europe
- Asia-Pacific
- China
- India
- Japan
- Australia
- Singapore
- Rest Of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- Alibaba Group
- Fruugo
- JD. com (JingDong)
- DHL Group
- BoxMe
- Paypal
- Anchanto
- Joom
- Pinduoduo
- Shein
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Table of Contents
CHAPTER 1: INTRODUCTION1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. Key findings of the study
2.2. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top investment pockets
3.3. Porter’s five forces analysis
3.4. Top player positioning
3.5. Market dynamics
3.5.1. Drivers
3.5.2. Restraints
3.5.3. Opportunities
3.6. COVID-19 Impact Analysis on the market
CHAPTER 4: CROSS-BORDER B2C E-COMMERCE MARKET, BY OFFERING
4.1 Overview
4.1.1 Market size and forecast
4.2 Assorted Brands
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market analysis by country
4.3 In-House Brands
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market analysis by country
CHAPTER 5: CROSS-BORDER B2C E-COMMERCE MARKET, BY PAYMENT METHOD
5.1 Overview
5.1.1 Market size and forecast
5.2 Credit/Debit Cards
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market analysis by country
5.3 Digital Wallets
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market analysis by country
5.4 Internet Banking
5.4.1 Key market trends, growth factors and opportunities
5.4.2 Market size and forecast, by region
5.4.3 Market analysis by country
5.5 Others
5.5.1 Key market trends, growth factors and opportunities
5.5.2 Market size and forecast, by region
5.5.3 Market analysis by country
CHAPTER 6: CROSS-BORDER B2C E-COMMERCE MARKET, BY CATEGORY
6.1 Overview
6.1.1 Market size and forecast
6.2 Apparel and Accessories
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market analysis by country
6.3 Personal Care and Beauty
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market analysis by country
6.4 Entertainment and Education
6.4.1 Key market trends, growth factors and opportunities
6.4.2 Market size and forecast, by region
6.4.3 Market analysis by country
6.5 Healthcare and Nutrition
6.5.1 Key market trends, growth factors and opportunities
6.5.2 Market size and forecast, by region
6.5.3 Market analysis by country
6.6 Food and Beverage
6.6.1 Key market trends, growth factors and opportunities
6.6.2 Market size and forecast, by region
6.6.3 Market analysis by country
6.7 Others
6.7.1 Key market trends, growth factors and opportunities
6.7.2 Market size and forecast, by region
6.7.3 Market analysis by country
CHAPTER 7: CROSS-BORDER B2C E-COMMERCE MARKET, BY END USER
7.1 Overview
7.1.1 Market size and forecast
7.2 Adults
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by region
7.2.3 Market analysis by country
7.3 Teenagers/Millennial
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by region
7.3.3 Market analysis by country
7.4 Senior Citizens
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by region
7.4.3 Market analysis by country
7.5 Others
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by region
7.5.3 Market analysis by country
CHAPTER 8: CROSS-BORDER B2C E-COMMERCE MARKET, BY REGION
8.1 Overview
8.1.1 Market size and forecast
8.2 North America
8.2.1 Key trends and opportunities
8.2.2 North America Market size and forecast, by Offering
8.2.3 North America Market size and forecast, by Payment Method
8.2.4 North America Market size and forecast, by Category
8.2.5 North America Market size and forecast, by End User
8.2.6 North America Market size and forecast, by country
8.2.6.1 U. S.
8.2.6.1.1 Market size and forecast, by Offering
8.2.6.1.2 Market size and forecast, by Payment Method
8.2.6.1.3 Market size and forecast, by Category
8.2.6.1.4 Market size and forecast, by End User
8.2.6.2 Canada
8.2.6.2.1 Market size and forecast, by Offering
8.2.6.2.2 Market size and forecast, by Payment Method
8.2.6.2.3 Market size and forecast, by Category
8.2.6.2.4 Market size and forecast, by End User
8.3 Europe
8.3.1 Key trends and opportunities
8.3.2 Europe Market size and forecast, by Offering
8.3.3 Europe Market size and forecast, by Payment Method
8.3.4 Europe Market size and forecast, by Category
8.3.5 Europe Market size and forecast, by End User
8.3.6 Europe Market size and forecast, by country
8.3.6.1 UK
8.3.6.1.1 Market size and forecast, by Offering
8.3.6.1.2 Market size and forecast, by Payment Method
8.3.6.1.3 Market size and forecast, by Category
8.3.6.1.4 Market size and forecast, by End User
8.3.6.2 Germany
8.3.6.2.1 Market size and forecast, by Offering
8.3.6.2.2 Market size and forecast, by Payment Method
8.3.6.2.3 Market size and forecast, by Category
8.3.6.2.4 Market size and forecast, by End User
8.3.6.3 France
8.3.6.3.1 Market size and forecast, by Offering
8.3.6.3.2 Market size and forecast, by Payment Method
8.3.6.3.3 Market size and forecast, by Category
8.3.6.3.4 Market size and forecast, by End User
8.3.6.4 Italy
8.3.6.4.1 Market size and forecast, by Offering
8.3.6.4.2 Market size and forecast, by Payment Method
8.3.6.4.3 Market size and forecast, by Category
8.3.6.4.4 Market size and forecast, by End User
8.3.6.5 Spain
8.3.6.5.1 Market size and forecast, by Offering
8.3.6.5.2 Market size and forecast, by Payment Method
8.3.6.5.3 Market size and forecast, by Category
8.3.6.5.4 Market size and forecast, by End User
8.3.6.6 Netherlands
8.3.6.6.1 Market size and forecast, by Offering
8.3.6.6.2 Market size and forecast, by Payment Method
8.3.6.6.3 Market size and forecast, by Category
8.3.6.6.4 Market size and forecast, by End User
8.3.6.7 Rest of Europe
8.3.6.7.1 Market size and forecast, by Offering
8.3.6.7.2 Market size and forecast, by Payment Method
8.3.6.7.3 Market size and forecast, by Category
8.3.6.7.4 Market size and forecast, by End User
8.4 Asia-Pacific
8.4.1 Key trends and opportunities
8.4.2 Asia-Pacific Market size and forecast, by Offering
8.4.3 Asia-Pacific Market size and forecast, by Payment Method
8.4.4 Asia-Pacific Market size and forecast, by Category
8.4.5 Asia-Pacific Market size and forecast, by End User
8.4.6 Asia-Pacific Market size and forecast, by country
8.4.6.1 China
8.4.6.1.1 Market size and forecast, by Offering
8.4.6.1.2 Market size and forecast, by Payment Method
8.4.6.1.3 Market size and forecast, by Category
8.4.6.1.4 Market size and forecast, by End User
8.4.6.2 India
8.4.6.2.1 Market size and forecast, by Offering
8.4.6.2.2 Market size and forecast, by Payment Method
8.4.6.2.3 Market size and forecast, by Category
8.4.6.2.4 Market size and forecast, by End User
8.4.6.3 Japan
8.4.6.3.1 Market size and forecast, by Offering
8.4.6.3.2 Market size and forecast, by Payment Method
8.4.6.3.3 Market size and forecast, by Category
8.4.6.3.4 Market size and forecast, by End User
8.4.6.4 Australia
8.4.6.4.1 Market size and forecast, by Offering
8.4.6.4.2 Market size and forecast, by Payment Method
8.4.6.4.3 Market size and forecast, by Category
8.4.6.4.4 Market size and forecast, by End User
8.4.6.5 Singapore
8.4.6.5.1 Market size and forecast, by Offering
8.4.6.5.2 Market size and forecast, by Payment Method
8.4.6.5.3 Market size and forecast, by Category
8.4.6.5.4 Market size and forecast, by End User
8.4.6.6 Rest of Asia-Pacific
8.4.6.6.1 Market size and forecast, by Offering
8.4.6.6.2 Market size and forecast, by Payment Method
8.4.6.6.3 Market size and forecast, by Category
8.4.6.6.4 Market size and forecast, by End User
8.5 LAMEA
8.5.1 Key trends and opportunities
8.5.2 LAMEA Market size and forecast, by Offering
8.5.3 LAMEA Market size and forecast, by Payment Method
8.5.4 LAMEA Market size and forecast, by Category
8.5.5 LAMEA Market size and forecast, by End User
8.5.6 LAMEA Market size and forecast, by country
8.5.6.1 Latin America
8.5.6.1.1 Market size and forecast, by Offering
8.5.6.1.2 Market size and forecast, by Payment Method
8.5.6.1.3 Market size and forecast, by Category
8.5.6.1.4 Market size and forecast, by End User
8.5.6.2 Middle East
8.5.6.2.1 Market size and forecast, by Offering
8.5.6.2.2 Market size and forecast, by Payment Method
8.5.6.2.3 Market size and forecast, by Category
8.5.6.2.4 Market size and forecast, by End User
8.5.6.3 Africa
8.5.6.3.1 Market size and forecast, by Offering
8.5.6.3.2 Market size and forecast, by Payment Method
8.5.6.3.3 Market size and forecast, by Category
8.5.6.3.4 Market size and forecast, by End User
CHAPTER 9: COMPANY LANDSCAPE
9.1. Introduction
9.2. Top winning strategies
9.3. Product Mapping of Top 10 Player
9.4. Competitive Dashboard
9.5. Competitive Heatmap
9.6. Key developments
CHAPTER 10: COMPANY PROFILES
10.1 Alibaba Group
10.1.1 Company overview
10.1.2 Company snapshot
10.1.3 Operating business segments
10.1.4 Product portfolio
10.1.5 Business performance
10.1.6 Key strategic moves and developments
10.2 Fruugo
10.2.1 Company overview
10.2.2 Company snapshot
10.2.3 Operating business segments
10.2.4 Product portfolio
10.2.5 Business performance
10.2.6 Key strategic moves and developments
10.3 JD. com (JingDong)
10.3.1 Company overview
10.3.2 Company snapshot
10.3.3 Operating business segments
10.3.4 Product portfolio
10.3.5 Business performance
10.3.6 Key strategic moves and developments
10.4 DHL Group
10.4.1 Company overview
10.4.2 Company snapshot
10.4.3 Operating business segments
10.4.4 Product portfolio
10.4.5 Business performance
10.4.6 Key strategic moves and developments
10.5 BoxMe
10.5.1 Company overview
10.5.2 Company snapshot
10.5.3 Operating business segments
10.5.4 Product portfolio
10.5.5 Business performance
10.5.6 Key strategic moves and developments
10.6 Paypal
10.6.1 Company overview
10.6.2 Company snapshot
10.6.3 Operating business segments
10.6.4 Product portfolio
10.6.5 Business performance
10.6.6 Key strategic moves and developments
10.7 Anchanto
10.7.1 Company overview
10.7.2 Company snapshot
10.7.3 Operating business segments
10.7.4 Product portfolio
10.7.5 Business performance
10.7.6 Key strategic moves and developments
10.8 Joom
10.8.1 Company overview
10.8.2 Company snapshot
10.8.3 Operating business segments
10.8.4 Product portfolio
10.8.5 Business performance
10.8.6 Key strategic moves and developments
10.9 Pinduoduo
10.9.1 Company overview
10.9.2 Company snapshot
10.9.3 Operating business segments
10.9.4 Product portfolio
10.9.5 Business performance
10.9.6 Key strategic moves and developments
10.10 Shein
10.10.1 Company overview
10.10.2 Company snapshot
10.10.3 Operating business segments
10.10.4 Product portfolio
10.10.5 Business performance
10.10.6 Key strategic moves and developments
Executive Summary
According to this report, titled, 'Cross-Border B2C E-Commerce Market,' the cross-border b2c e-commerce market was valued at $784.56 billion in 2021, and is estimated to reach $7938.2 billion by 2031, growing at a CAGR of 26.2% from 2022 to 2031.The benefit of cross-border B2C E-commerce market is that a seller gains the first-mover advantage, which allows them to build strong brand awareness with potential customers before their competitors do. Moreover, cross border ecommerce benefits both sellers and brands as there is access to new markets as no matter how healthy the sales volume are at the moment, cross-border selling can grow by opening online storefront to more untapped markets. Furthermore, online trade between B2C for imported goods such as spices, crockeries, home décor, and carpets is increasing among consumers. They can easily buy and sell these products on e-commerce websites, thereby consumers can purchase products from across the world sitting at the comfort of their home. In addition, sellers get to conquer new territories by extending access to their products to millions of potential customers who do not have the chance to buy their products. Thus, these are the major cross-border B2C E-Commerce market trends.
Furthermore, major market players are undertaking various strategies to increase competition and offer enhanced services to their customers. For instance, in December 2021, cross-border trade platform Shypmax by tech logistics platform Shiplite, secured an exclusive partnership with the Netherlands-based B2C Europe. B2C Europe is part of Maersk and specializes in business-to-consumer parcel delivery services in Europe. The collaboration will enable Indian businesses to cost-effectively deliver their products to customers based in Europe, including the UK, using a single-window platform. Moreover, under the collaboration, Indian companies, especially small and medium enterprises (SMEs), direct-to-consumers (D2C), business-to-consumers (B2C), and e-commerce firms, from over 27,000 pin codes, can deliver any product across European markets through Shypmax. Therefore, these strategies will further increase the cross-border B2C E-Commerce market growth.
On the basis of category, the apparel and accessories segment is the highest growing segment. This is attributed to the fact that cross-border E-commerce platforms gives an opportunity to customers to purchase the latest collections and low cost and wear their favorite brands. Moreover, more people than ever are using online E-commerce websites for their apparel and accessories purchases. Thus, the amount of revenue being created by those people has allowed businesses to grow and is now integral to their success.
Region wise, Asia-Pacific attained the highest growth in 2021. This is attributed to presence of a large consumer base in the Asia-Pacific is anticipated to drive the development of the market. Moreover, growing trade relations of nations in the region is anticipated to offer tremendous market growth opportunities.
COVID-19 had a negative impact on the market as the international borders were closed during the lockdown period and therefore, no trading activities could take place at that time. Moreover, the international routes were also sealed so that no one can enter or go out from their own respective country due to the fear of spread of the virus. Therefore, as there were no delivery channel available during the lockdown, the cross border b2c e commerce market had to suffer huge loss during that period.
Key findings of the study
By offering, the assorted brands segment led the cross-border B2C E-Commerce industry in terms of revenue in 2021.By payment method, the credit/debit cards segment accounted for the highest cross-border B2C E-Commerce market share in 2021.
By end user, the adults segment accounted for the highest cross-border B2C E-Commerce market size in 2021.
By region, Asia-Pacific generated the highest revenue in 2021.
The key players profiled in the cross-border B2C E-Commerce market analysis are Alibaba Group Holding Limited, Anchanto Pte. Ltd., BoxMe, Deutsche Post DHL Group, Fruugo.com Ltd., Joybuy.com, SIA Joom, Paypal, pinduoduo.com, and Shein. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
Companies Mentioned
- Alibaba Group
- Fruugo
- Jd.Com (Jingdong)
- Dhl Group
- Boxme
- Paypal
- Anchanto
- Joom
- Pinduoduo
- Shein
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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