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The cloud-based ITSM market is forecasted to grow by $6094.37 mn during 2022-2027, accelerating at a CAGR of 15.08% during the forecast period. The report on the cloud-based ITSM market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.Speak directly to the analyst to clarify any post sales queries you may have.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by low overhead costs, scalability, and easy usage of cloud-based ITSM solutions, increasing adoption of cloud-based technologies in SMEs, and growing need for control and accountability.
The cloud-based ITSM market is segmented as below:
By Component
- Solutions
- Services
By End-user
- IT and telecom
- Retail and consumer goods
- BFSI
- Healthcare and life sciences
- Others
By Geography
- North America
- Europe
- APAC
- South America
- Middle East and Africa
The report on the cloud-based ITSM market covers the following areas:
- Cloud-based ITSM market sizing
- Cloud-based ITSM market forecast
- Cloud-based ITSM market industry analysis
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary1.1 Market overview
Exhibit 01: Executive Summary - Chart on Market Overview
Exhibit 02: Executive Summary - Data Table on Market Overview
Exhibit 03: Executive Summary - Chart on Global Market Characteristics
Exhibit 04: Executive Summary - Chart on Market by Geography
Exhibit 05: Executive Summary - Chart on Market Segmentation by Component
Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user
Exhibit 07: Executive Summary - Chart on Incremental Growth
Exhibit 08: Executive Summary - Data Table on Incremental Growth
Exhibit 09: Executive Summary - Chart on Vendor Market Positioning
2 Market Landscape
2.1 Market ecosystem
Exhibit 10: Parent market
Exhibit 11: Market Characteristics
3 Market Sizing
3.1 Market definition
Exhibit 12: Offerings of vendors included in the market definition
3.2 Market segment analysis
Exhibit 13: Market segments
3.3 Market size 2022
3.4 Market outlook: Forecast for 2022-2027
Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
4 Historic Market Size
4.1 Global cloud-based ITSM market 2017 - 2021
Exhibit 18: Historic Market Size - Data Table on Global cloud-based ITSM market 2017 - 2021 ($ million)
4.2 Components Segment Analysis 2017 - 2021
Exhibit 19: Historic Market Size - Components Segment 2017 - 2021 ($ million)
4.3 End-user Segment Analysis 2017 - 2021
Exhibit 20: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
4.4 Geography Segment Analysis 2017 - 2021
Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
4.5 Country Segment Analysis 2017 - 2021
Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
5.2 Bargaining power of buyers
Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
5.3 Bargaining power of suppliers
Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
5.4 Threat of new entrants
Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
5.5 Threat of substitutes
Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
5.6 Threat of rivalry
Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
5.7 Market condition
Exhibit 29: Chart on Market condition - Five forces 2022 and 2027
6 Market Segmentation by Component
6.1 Market segments
Exhibit 30: Chart on Component - Market share 2022-2027 (%)
Exhibit 31: Data Table on Component - Market share 2022-2027 (%)
6.2 Comparison by Component
Exhibit 32: Chart on Comparison by Component
Exhibit 33: Data Table on Comparison by Component
6.3 Solutions - Market size and forecast 2022-2027
Exhibit 34: Chart on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibit 35: Data Table on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibit 36: Chart on Solutions - Year-over-year growth 2022-2027 (%)
Exhibit 37: Data Table on Solutions - Year-over-year growth 2022-2027 (%)
6.4 Services - Market size and forecast 2022-2027
Exhibit 38: Chart on Services - Market size and forecast 2022-2027 ($ million)
Exhibit 39: Data Table on Services - Market size and forecast 2022-2027 ($ million)
Exhibit 40: Chart on Services - Year-over-year growth 2022-2027 (%)
Exhibit 41: Data Table on Services - Year-over-year growth 2022-2027 (%)
6.5 Market opportunity by Component
Exhibit 42: Market opportunity by Component ($ million)
7 Market Segmentation by End-user
7.1 Market segments
Exhibit 43: Chart on End-user - Market share 2022-2027 (%)
Exhibit 44: Data Table on End-user - Market share 2022-2027 (%)
7.2 Comparison by End-user
Exhibit 45: Chart on Comparison by End-user
Exhibit 46: Data Table on Comparison by End-user
7.3 IT and telecom - Market size and forecast 2022-2027
Exhibit 47: Chart on IT and telecom - Market size and forecast 2022-2027 ($ million)
Exhibit 48: Data Table on IT and telecom - Market size and forecast 2022-2027 ($ million)
Exhibit 49: Chart on IT and telecom - Year-over-year growth 2022-2027 (%)
Exhibit 50: Data Table on IT and telecom - Year-over-year growth 2022-2027 (%)
7.4 Retail and consumer goods - Market size and forecast 2022-2027
Exhibit 51: Chart on Retail and consumer goods - Market size and forecast 2022-2027 ($ million)
Exhibit 52: Data Table on Retail and consumer goods - Market size and forecast 2022-2027 ($ million)
Exhibit 53: Chart on Retail and consumer goods - Year-over-year growth 2022-2027 (%)
Exhibit 54: Data Table on Retail and consumer goods - Year-over-year growth 2022-2027 (%)
7.5 BFSI - Market size and forecast 2022-2027
Exhibit 55: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibit 56: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibit 57: Chart on BFSI - Year-over-year growth 2022-2027 (%)
Exhibit 58: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
7.6 Healthcare and life sciences - Market size and forecast 2022-2027
Exhibit 59: Chart on Healthcare and life sciences - Market size and forecast 2022-2027 ($ million)
Exhibit 60: Data Table on Healthcare and life sciences - Market size and forecast 2022-2027 ($ million)
Exhibit 61: Chart on Healthcare and life sciences - Year-over-year growth 2022-2027 (%)
Exhibit 62: Data Table on Healthcare and life sciences - Year-over-year growth 2022-2027 (%)
7.7 Others - Market size and forecast 2022-2027
Exhibit 63: Chart on Others - Market size and forecast 2022-2027 ($ million)
Exhibit 64: Data Table on Others - Market size and forecast 2022-2027 ($ million)
Exhibit 65: Chart on Others - Year-over-year growth 2022-2027 (%)
Exhibit 66: Data Table on Others - Year-over-year growth 2022-2027 (%)
7.8 Market opportunity by End-user
Exhibit 67: Market opportunity by End-user ($ million)
8 Customer Landscape
8.1 Customer landscape overview
Exhibit 68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
9.1 Geographic segmentation
Exhibit 69: Chart on Market share by geography 2022-2027 (%)
Exhibit 70: Data Table on Market share by geography 2022-2027 (%)
9.2 Geographic comparison
Exhibit 71: Chart on Geographic comparison
Exhibit 72: Data Table on Geographic comparison
9.3 North America - Market size and forecast 2022-2027
Exhibit 73: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibit 74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibit 75: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibit 76: Data Table on North America - Year-over-year growth 2022-2027 (%)
9.4 Europe - Market size and forecast 2022-2027
Exhibit 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibit 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibit 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibit 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
9.5 APAC - Market size and forecast 2022-2027
Exhibit 81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibit 82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibit 83: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibit 84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
9.6 South America - Market size and forecast 2022-2027
Exhibit 85: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibit 86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibit 87: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibit 88: Data Table on South America - Year-over-year growth 2022-2027 (%)
9.7 Middle East and Africa - Market size and forecast 2022-2027
Exhibit 89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibit 90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibit 91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibit 92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
9.8 US - Market size and forecast 2022-2027
Exhibit 93: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibit 94: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibit 95: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibit 96: Data Table on US - Year-over-year growth 2022-2027 (%)
9.9 China - Market size and forecast 2022-2027
Exhibit 97: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibit 98: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibit 99: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibit 100: Data Table on China - Year-over-year growth 2022-2027 (%)
9.10 UK - Market size and forecast 2022-2027
Exhibit 101: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibit 102: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibit 103: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibit 104: Data Table on UK - Year-over-year growth 2022-2027 (%)
9.11 Canada - Market size and forecast 2022-2027
Exhibit 105: Chart on Canada - Market size and forecast 2022-2027 ($ million)
Exhibit 106: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
Exhibit 107: Chart on Canada - Year-over-year growth 2022-2027 (%)
Exhibit 108: Data Table on Canada - Year-over-year growth 2022-2027 (%)
9.12 Germany - Market size and forecast 2022-2027
Exhibit 109: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibit 110: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibit 111: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibit 112: Data Table on Germany - Year-over-year growth 2022-2027 (%)
9.13 Market opportunity by geography
Exhibit 113: Market opportunity by geography ($ million)
10 Drivers, Challenges, and Trends
10.1 Market drivers
10.2 Market challenges
10.3 Impact of drivers and challenges
Exhibit 114: Impact of drivers and challenges in 2022 and 2027
10.4 Market trends
11 Vendor Landscape
11.1 Overview
11.2 Vendor landscape
Exhibit 115: Overview on Criticality of inputs and Factors of differentiation
11.3 Landscape disruption
Exhibit 116: Overview on factors of disruption
11.4 Industry risks
Exhibit 117: Impact of key risks on business
12 Vendor Analysis
12.1 Vendors covered
Exhibit 118: Vendors covered
12.2 Market positioning of vendors
Exhibit 119: Matrix on vendor position and classification
12.3 Alemba Ltd.
Exhibit 120: Alemba Ltd. - Overview
Exhibit 121: Alemba Ltd. - Product / Service
Exhibit 122: Alemba Ltd. - Key offerings
12.4 Atlassian Corp. Plc
Exhibit 123: Atlassian Corp. Plc - Overview
Exhibit 124: Atlassian Corp. Plc - Product / Service
Exhibit 125: Atlassian Corp. Plc - Key offerings
12.5 BMC Software Inc.
Exhibit 126: BMC Software Inc. - Overview
Exhibit 127: BMC Software Inc. - Product / Service
Exhibit 128: BMC Software Inc. - Key offerings
12.6 Broadcom Inc.
Exhibit 129: Broadcom Inc. - Overview
Exhibit 130: Broadcom Inc. - Business segments
Exhibit 131: Broadcom Inc. - Key news
Exhibit 132: Broadcom Inc. - Key offerings
Exhibit 133: Broadcom Inc. - Segment focus
12.7 Citrix Systems Inc.
Exhibit 134: Citrix Systems Inc. - Overview
Exhibit 135: Citrix Systems Inc. - Product / Service
Exhibit 136: Citrix Systems Inc. - Key news
Exhibit 137: Citrix Systems Inc. - Key offerings
12.8 EasyVista SA
Exhibit 138: EasyVista SA - Overview
Exhibit 139: EasyVista SA - Product / Service
Exhibit 140: EasyVista SA - Key offerings
12.9 Freshworks Inc.
Exhibit 141: Freshworks Inc. - Overview
Exhibit 142: Freshworks Inc. - Product / Service
Exhibit 143: Freshworks Inc. - Key offerings
12.10 Hewlett Packard Enterprise Co.
Exhibit 144: Hewlett Packard Enterprise Co. - Overview
Exhibit 145: Hewlett Packard Enterprise Co. - Business segments
Exhibit 146: Hewlett Packard Enterprise Co. - Key news
Exhibit 147: Hewlett Packard Enterprise Co. - Key offerings
Exhibit 148: Hewlett Packard Enterprise Co. - Segment focus
12.11 Hornbill Corporate Ltd.
Exhibit 149: Hornbill Corporate Ltd. - Overview
Exhibit 150: Hornbill Corporate Ltd. - Product / Service
Exhibit 151: Hornbill Corporate Ltd. - Key offerings
12.12 International Business Machines Corp.
Exhibit 152: International Business Machines Corp. - Overview
Exhibit 153: International Business Machines Corp. - Business segments
Exhibit 154: International Business Machines Corp. - Key news
Exhibit 155: International Business Machines Corp. - Key offerings
Exhibit 156: International Business Machines Corp. - Segment focus
12.13 Ivanti Software Inc.
Exhibit 157: Ivanti Software Inc. - Overview
Exhibit 158: Ivanti Software Inc. - Product / Service
Exhibit 159: Ivanti Software Inc. - Key offerings
12.14 Micro Focus International Plc
Exhibit 160: Micro Focus International Plc - Overview
Exhibit 161: Micro Focus International Plc - Product / Service
Exhibit 162: Micro Focus International Plc - Key news
Exhibit 163: Micro Focus International Plc - Key offerings
12.15 Microsoft Corp.
Exhibit 164: Microsoft Corp. - Overview
Exhibit 165: Microsoft Corp. - Business segments
Exhibit 166: Microsoft Corp. - Key news
Exhibit 167: Microsoft Corp. - Key offerings
Exhibit 168: Microsoft Corp. - Segment focus
12.16 ServiceNow Inc.
Exhibit 169: ServiceNow Inc. - Overview
Exhibit 170: ServiceNow Inc. - Product / Service
Exhibit 171: ServiceNow Inc. - Key news
Exhibit 172: ServiceNow Inc. - Key offerings
12.17 SysAid Technologies Ltd
Exhibit 173: SysAid Technologies Ltd - Overview
Exhibit 174: SysAid Technologies Ltd - Product / Service
Exhibit 175: SysAid Technologies Ltd - Key offerings
13 Appendix
13.1 Scope of the report
13.2 Inclusions and exclusions checklist
Exhibit 176: Inclusions checklist
Exhibit 177: Exclusions checklist
13.3 Currency conversion rates for US$
Exhibit 178: Currency conversion rates for US$
13.4 Research methodology
Exhibit 179: Research methodology
Exhibit 180: Validation techniques employed for market sizing
Exhibit 181: Information sources
13.5 List of abbreviations
Exhibit 182: List of abbreviations
List of Exhibits
Exhibits 1: Executive Summary - Chart on Market Overview
Exhibits 2: Executive Summary - Data Table on Market Overview
Exhibits 3: Executive Summary - Chart on Global Market Characteristics
Exhibits 4: Executive Summary - Chart on Market by Geography
Exhibits 5: Executive Summary - Chart on Market Segmentation by Component
Exhibits 6: Executive Summary - Chart on Market Segmentation by End-user
Exhibits 7: Executive Summary - Chart on Incremental Growth
Exhibits 8: Executive Summary - Data Table on Incremental Growth
Exhibits 9: Executive Summary - Chart on Vendor Market Positioning
Exhibits 10: Parent market
Exhibits 11: Market Characteristics
Exhibits 12: Offerings of vendors included in the market definition
Exhibits 13: Market segments
Exhibits 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibits 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibits 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits 18: Historic Market Size - Data Table on Global cloud-based ITSM market 2017 - 2021 ($ million)
Exhibits 19: Historic Market Size - Components Segment 2017 - 2021 ($ million)
Exhibits 20: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
Exhibits 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
Exhibits 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
Exhibits 23: Five forces analysis - Comparison between 2022 and 2027
Exhibits 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
Exhibits 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
Exhibits 26: Threat of new entrants - Impact of key factors in 2022 and 2027
Exhibits 27: Threat of substitutes - Impact of key factors in 2022 and 2027
Exhibits 28: Threat of rivalry - Impact of key factors in 2022 and 2027
Exhibits 29: Chart on Market condition - Five forces 2022 and 2027
Exhibits 30: Chart on Component - Market share 2022-2027 (%)
Exhibits 31: Data Table on Component - Market share 2022-2027 (%)
Exhibits 32: Chart on Comparison by Component
Exhibits 33: Data Table on Comparison by Component
Exhibits 34: Chart on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibits 35: Data Table on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibits 36: Chart on Solutions - Year-over-year growth 2022-2027 (%)
Exhibits 37: Data Table on Solutions - Year-over-year growth 2022-2027 (%)
Exhibits 38: Chart on Services - Market size and forecast 2022-2027 ($ million)
Exhibits 39: Data Table on Services - Market size and forecast 2022-2027 ($ million)
Exhibits 40: Chart on Services - Year-over-year growth 2022-2027 (%)
Exhibits 41: Data Table on Services - Year-over-year growth 2022-2027 (%)
Exhibits 42: Market opportunity by Component ($ million)
Exhibits 43: Chart on End-user - Market share 2022-2027 (%)
Exhibits 44: Data Table on End-user - Market share 2022-2027 (%)
Exhibits 45: Chart on Comparison by End-user
Exhibits 46: Data Table on Comparison by End-user
Exhibits 47: Chart on IT and telecom - Market size and forecast 2022-2027 ($ million)
Exhibits 48: Data Table on IT and telecom - Market size and forecast 2022-2027 ($ million)
Exhibits 49: Chart on IT and telecom - Year-over-year growth 2022-2027 (%)
Exhibits 50: Data Table on IT and telecom - Year-over-year growth 2022-2027 (%)
Exhibits 51: Chart on Retail and consumer goods - Market size and forecast 2022-2027 ($ million)
Exhibits 52: Data Table on Retail and consumer goods - Market size and forecast 2022-2027 ($ million)
Exhibits 53: Chart on Retail and consumer goods - Year-over-year growth 2022-2027 (%)
Exhibits 54: Data Table on Retail and consumer goods - Year-over-year growth 2022-2027 (%)
Exhibits 55: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibits 56: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibits 57: Chart on BFSI - Year-over-year growth 2022-2027 (%)
Exhibits 58: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
Exhibits 59: Chart on Healthcare and life sciences - Market size and forecast 2022-2027 ($ million)
Exhibits 60: Data Table on Healthcare and life sciences - Market size and forecast 2022-2027 ($ million)
Exhibits 61: Chart on Healthcare and life sciences - Year-over-year growth 2022-2027 (%)
Exhibits 62: Data Table on Healthcare and life sciences - Year-over-year growth 2022-2027 (%)
Exhibits 63: Chart on Others - Market size and forecast 2022-2027 ($ million)
Exhibits 64: Data Table on Others - Market size and forecast 2022-2027 ($ million)
Exhibits 65: Chart on Others - Year-over-year growth 2022-2027 (%)
Exhibits 66: Data Table on Others - Year-over-year growth 2022-2027 (%)
Exhibits 67: Market opportunity by End-user ($ million)
Exhibits 68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits 69: Chart on Market share by geography 2022-2027 (%)
Exhibits 70: Data Table on Market share by geography 2022-2027 (%)
Exhibits 71: Chart on Geographic comparison
Exhibits 72: Data Table on Geographic comparison
Exhibits 73: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibits 74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibits 75: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibits 76: Data Table on North America - Year-over-year growth 2022-2027 (%)
Exhibits 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibits 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
Exhibits 81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits 82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits 83: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibits 84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
Exhibits 85: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibits 86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibits 87: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibits 88: Data Table on South America - Year-over-year growth 2022-2027 (%)
Exhibits 89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits 90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits 91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits 92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits 93: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibits 94: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibits 95: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibits 96: Data Table on US - Year-over-year growth 2022-2027 (%)
Exhibits 97: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibits 98: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibits 99: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibits 100: Data Table on China - Year-over-year growth 2022-2027 (%)
Exhibits 101: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibits 102: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibits 103: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibits 104: Data Table on UK - Year-over-year growth 2022-2027 (%)
Exhibits 105: Chart on Canada - Market size and forecast 2022-2027 ($ million)
Exhibits 106: Data Table on Canada - Market size and forecast 2022-2027 ($ million)
Exhibits 107: Chart on Canada - Year-over-year growth 2022-2027 (%)
Exhibits 108: Data Table on Canada - Year-over-year growth 2022-2027 (%)
Exhibits 109: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits 110: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits 111: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibits 112: Data Table on Germany - Year-over-year growth 2022-2027 (%)
Exhibits 113: Market opportunity by geography ($ million)
Exhibits 114: Impact of drivers and challenges in 2022 and 2027
Exhibits 115: Overview on Criticality of inputs and Factors of differentiation
Exhibits 116: Overview on factors of disruption
Exhibits 117: Impact of key risks on business
Exhibits 118: Vendors covered
Exhibits 119: Matrix on vendor position and classification
Exhibits 120: Alemba Ltd. - Overview
Exhibits 121: Alemba Ltd. - Product / Service
Exhibits 122: Alemba Ltd. - Key offerings
Exhibits 123: Atlassian Corp. Plc - Overview
Exhibits 124: Atlassian Corp. Plc - Product / Service
Exhibits 125: Atlassian Corp. Plc - Key offerings
Exhibits 126: BMC Software Inc. - Overview
Exhibits 127: BMC Software Inc. - Product / Service
Exhibits 128: BMC Software Inc. - Key offerings
Exhibits 129: Broadcom Inc. - Overview
Exhibits 130: Broadcom Inc. - Business segments
Exhibits 131: Broadcom Inc. - Key news
Exhibits 132: Broadcom Inc. - Key offerings
Exhibits 133: Broadcom Inc. - Segment focus
Exhibits 134: Citrix Systems Inc. - Overview
Exhibits 135: Citrix Systems Inc. - Product / Service
Exhibits 136: Citrix Systems Inc. - Key news
Exhibits 137: Citrix Systems Inc. - Key offerings
Exhibits 138: EasyVista SA - Overview
Exhibits 139: EasyVista SA - Product / Service
Exhibits 140: EasyVista SA - Key offerings
Exhibits 141: Freshworks Inc. - Overview
Exhibits 142: Freshworks Inc. - Product / Service
Exhibits 143: Freshworks Inc. - Key offerings
Exhibits 144: Hewlett Packard Enterprise Co. - Overview
Exhibits 145: Hewlett Packard Enterprise Co. - Business segments
Exhibits 146: Hewlett Packard Enterprise Co. - Key news
Exhibits 147: Hewlett Packard Enterprise Co. - Key offerings
Exhibits 148: Hewlett Packard Enterprise Co. - Segment focus
Exhibits 149: Hornbill Corporate Ltd. - Overview
Exhibits 150: Hornbill Corporate Ltd. - Product / Service
Exhibits 151: Hornbill Corporate Ltd. - Key offerings
Exhibits 152: International Business Machines Corp. - Overview
Exhibits 153: International Business Machines Corp. - Business segments
Exhibits 154: International Business Machines Corp. - Key news
Exhibits 155: International Business Machines Corp. - Key offerings
Exhibits 156: International Business Machines Corp. - Segment focus
Exhibits 157: Ivanti Software Inc. - Overview
Exhibits 158: Ivanti Software Inc. - Product / Service
Exhibits 159: Ivanti Software Inc. - Key offerings
Exhibits 160: Micro Focus International Plc - Overview
Exhibits 161: Micro Focus International Plc - Product / Service
Exhibits 162: Micro Focus International Plc - Key news
Exhibits 163: Micro Focus International Plc - Key offerings
Exhibits 164: Microsoft Corp. - Overview
Exhibits 165: Microsoft Corp. - Business segments
Exhibits 166: Microsoft Corp. - Key news
Exhibits 167: Microsoft Corp. - Key offerings
Exhibits 168: Microsoft Corp. - Segment focus
Exhibits 169: ServiceNow Inc. - Overview
Exhibits 170: ServiceNow Inc. - Product / Service
Exhibits 171: ServiceNow Inc. - Key news
Exhibits 172: ServiceNow Inc. - Key offerings
Exhibits 173: SysAid Technologies Ltd - Overview
Exhibits 174: SysAid Technologies Ltd - Product / Service
Exhibits 175: SysAid Technologies Ltd - Key offerings
Exhibits 176: Inclusions checklist
Exhibits 177: Exclusions checklist
Exhibits 178: Currency conversion rates for US$
Exhibits 179: Research methodology
Exhibits 180: Validation techniques employed for market sizing
Exhibits 181: Information sources
Exhibits 182: List of abbreviations
Executive Summary
The publisher recognizes the following companies as the key players in the global cloud-based ITSM market: Alemba Ltd., Atlassian Corp. Plc, BMC Software Inc., Broadcom Inc., Citrix Systems Inc., EasyVista SA, Efecte Oyj, Freshworks Inc., Hewlett Packard Enterprise Co., Hornbill Corporate Ltd., International Business Machines Corp., ITarian LLC, Ivanti Software Inc., Micro Focus International Plc, Microsoft Corp., OPGK RZESZOW S.A., ServiceNow Inc., SymphonyAI Summit, SysAid Technologies Ltd, and Zoho Corp. Pvt. Ltd.Commenting on the report, an analyst from the research team said: `The latest trend gaining momentum in the market is growing digitalization of businesses.`
According to the report, one of the major drivers for this market is the low overhead costs, scalability, and easy usage of cloud-based ITSM solutions.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Companies Mentioned (Partial List)
A selection of companies mentioned in this report includes, but is not limited to:
- Alemba Ltd.
- Atlassian Corp. Plc
- BMC Software Inc.
- Broadcom Inc.
- Citrix Systems Inc.
- EasyVista SA
- Efecte Oyj
- Freshworks Inc.
- Hewlett Packard Enterprise Co.
- Hornbill Corporate Ltd.
- International Business Machines Corp.
- ITarian LLC
- Ivanti Software Inc.
- Micro Focus International Plc
- Microsoft Corp.
- OPGK RZESZOW S.A.
- ServiceNow Inc.
- SymphonyAI Summit
- SysAid Technologies Ltd
- Zoho Corp. Pvt. Ltd.
