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Multichannel Order Management Market by Component, Organization Size, Deployment Mode, Application, End-use Vertical: Global Opportunity Analysis and Industry Forecast, 2021-2031

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    Report

  • 250 Pages
  • December 2022
  • Region: Global
  • Allied Market Research
  • ID: 5743647
The multichannel order management market was valued at $2,537.0 million in 2021 and is projected to reach $6,543.3 million by 2031, registering a CAGR of 10.1% from 2022 to 2031. The company's online and offline sales channels are all centralized by multichannel order management solutions. Regardless of the origin or kind of order, the program offers a single picture of all the orders. The program enables the sales staff to improve customer service by ensuring that all order statuses are correct and readily available.

Due to the increased need for multichannel sales as well as the development of cloud computing and machine learning technologies, the multichannel order management market is anticipated to expand significantly over the course of the projected period. The market has grown as a result of the boom in e-commerce and digital retail, as well. However, the main issue impeding market growth is a lack of technological know-how, data breaches, and leaks of sensitive information. Contrarily, throughout the projected period, the need for multichannel order management with complete inventory & order visibility is anticipated to drive market growth.

The global multichannel order management market research is segmented into components, organization size, deployment mode, application end-use vertical, and regions. Based on components, the market is bifurcated into software and services. By organization size, it is divided into large enterprises and small & medium-sized enterprises (SMEs). The deployment mode is segmented into on-premises and cloud-based. Based on application, the multichannel order management market is categorized into order fulfillment, inventory management, channel integration, and others. Based on the end-use vertical the market is segmented into retail, manufacturing, transportation & logistics, and others.

Region-wise, the advanced distribution management system market trends are analyzed across North America (U.S. and Canada), Europe (Germany, Italy, France, Spain, UK, and the rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, and Rest of Asia-Pacific), and LAMEA (Latin America, Middle East, and Africa). Key players operating in the market Brightpearl, Inc., Cloud Commerce Pro Ltd., Delhivery Pvt. Ltd., HCL Technologies Limited, IBM Corporation, Newfold Digital Inc., Oracle Corporation, Salesforce.com, Inc., SAP SE and Zoho Corporation.

Key Benefits For Stakeholders

  • This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the multichannel order management market analysis from 2021 to 2031 to identify the prevailing multichannel order management market opportunities.
  • The market research is offered along with information related to key drivers, restraints, and opportunities.
  • Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
  • In-depth analysis of the multichannel order management market segmentation assists to determine the prevailing market opportunities.
  • Major countries in each region are mapped according to their revenue contribution to the global market.
  • Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
  • The report includes the analysis of the regional as well as global multichannel order management market trends, key players, market segments, application areas, and market growth strategies.

Key Market Segments

By Component

  • Software
  • Services

By Organization Size

  • Large Enterprises
  • SMEs

By Deployment Mode

  • On-premises
  • Cloud Based

By Application

  • Order Fulfillment
  • Inventory Management
  • Channel Integration
  • Others

By End Use Vertical

  • Retail
  • Manufacturing
  • Transportation and Logistics
  • Others

By Region

  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • Italy
  • France
  • Spain
  • UK
  • Rest of Europe
  • Asia-Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Rest of Asia-Pacific
  • LAMEA
  • Latin America
  • Middle East
  • Africa

Key Market Players

  • Brightpearl, Inc.
  • Salesforce, Inc.
  • Cloud Commerce Pro Ltd.
  • Delhivery Pvt. Ltd.
  • IBM Corporation
  • Oracle Corporation
  • zoho corporation
  • HCL Technologies Limited
  • SAP SE
  • Newfold Digital Inc.

 

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools and models

CHAPTER 2: EXECUTIVE SUMMARY
2.1. Key findings of the study
2.2. CXO Perspective

CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top investment pockets
3.3. Porter’s five forces analysis
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Rising demand for multichannel sales
3.4.1.2. Increase in cloud-computing and machine-learning technologies
3.4.1.3. The surge in the digital retail and e-commerce sector
3.4.2. Restraints
3.4.2.1. Lack of technical expertise
3.4.2.2. Data breaches and leakage of confidential information
3.4.3. Opportunities
3.4.3.1. Multichannel order management with full inventory & order visibility
3.5. COVID-19 Impact Analysis on the market

CHAPTER 4: MULTICHANNEL ORDER MANAGEMENT MARKET, BY COMPONENT
4.1 Overview
4.1.1 Market size and forecast
4.2. Software
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market share analysis by country
4.3. Services
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market share analysis by country

CHAPTER 5: MULTICHANNEL ORDER MANAGEMENT MARKET, BY ORGANIZATION SIZE
5.1 Overview
5.1.1 Market size and forecast
5.2. Large Enterprises
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market share analysis by country
5.3. SMEs
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market share analysis by country

CHAPTER 6: MULTICHANNEL ORDER MANAGEMENT MARKET, BY DEPLOYMENT MODE
6.1 Overview
6.1.1 Market size and forecast
6.2. On-premises
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market share analysis by country
6.3. Cloud Based
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market share analysis by country

CHAPTER 7: MULTICHANNEL ORDER MANAGEMENT MARKET, BY APPLICATION
7.1 Overview
7.1.1 Market size and forecast
7.2. Order Fulfillment
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by region
7.2.3 Market share analysis by country
7.3. Inventory Management
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by region
7.3.3 Market share analysis by country
7.4. Channel Integration
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by region
7.4.3 Market share analysis by country
7.5. Others
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by region
7.5.3 Market share analysis by country

CHAPTER 8: MULTICHANNEL ORDER MANAGEMENT MARKET, BY END USE VERTICAL
8.1 Overview
8.1.1 Market size and forecast
8.2. Retail
8.2.1 Key market trends, growth factors and opportunities
8.2.2 Market size and forecast, by region
8.2.3 Market share analysis by country
8.3. Manufacturing
8.3.1 Key market trends, growth factors and opportunities
8.3.2 Market size and forecast, by region
8.3.3 Market share analysis by country
8.4. Transportation and Logistics
8.4.1 Key market trends, growth factors and opportunities
8.4.2 Market size and forecast, by region
8.4.3 Market share analysis by country
8.5. Others
8.5.1 Key market trends, growth factors and opportunities
8.5.2 Market size and forecast, by region
8.5.3 Market share analysis by country

CHAPTER 9: MULTICHANNEL ORDER MANAGEMENT MARKET, BY REGION
9.1 Overview
9.1.1 Market size and forecast
9.2 North America
9.2.1 Key trends and opportunities
9.2.2 North America Market size and forecast, by Component
9.2.3 North America Market size and forecast, by Organization Size
9.2.4 North America Market size and forecast, by Deployment Mode
9.2.5 North America Market size and forecast, by Application
9.2.6 North America Market size and forecast, by End Use Vertical
9.2.7 North America Market size and forecast, by country
9.2.7.1 U.S.
9.2.7.1.1 Key market trends, growth factors and opportunities
9.2.7.1.2 Market size and forecast, by Component
9.2.7.1.3 Market size and forecast, by Organization Size
9.2.7.1.4 Market size and forecast, by Deployment Mode
9.2.7.1.5 Market size and forecast, by Application
9.2.7.1.6 Market size and forecast, by End Use Vertical
9.2.7.2 Canada
9.2.7.2.1 Key market trends, growth factors and opportunities
9.2.7.2.2 Market size and forecast, by Component
9.2.7.2.3 Market size and forecast, by Organization Size
9.2.7.2.4 Market size and forecast, by Deployment Mode
9.2.7.2.5 Market size and forecast, by Application
9.2.7.2.6 Market size and forecast, by End Use Vertical
9.3 Europe
9.3.1 Key trends and opportunities
9.3.2 Europe Market size and forecast, by Component
9.3.3 Europe Market size and forecast, by Organization Size
9.3.4 Europe Market size and forecast, by Deployment Mode
9.3.5 Europe Market size and forecast, by Application
9.3.6 Europe Market size and forecast, by End Use Vertical
9.3.7 Europe Market size and forecast, by country
9.3.7.1 Germany
9.3.7.1.1 Key market trends, growth factors and opportunities
9.3.7.1.2 Market size and forecast, by Component
9.3.7.1.3 Market size and forecast, by Organization Size
9.3.7.1.4 Market size and forecast, by Deployment Mode
9.3.7.1.5 Market size and forecast, by Application
9.3.7.1.6 Market size and forecast, by End Use Vertical
9.3.7.2 Italy
9.3.7.2.1 Key market trends, growth factors and opportunities
9.3.7.2.2 Market size and forecast, by Component
9.3.7.2.3 Market size and forecast, by Organization Size
9.3.7.2.4 Market size and forecast, by Deployment Mode
9.3.7.2.5 Market size and forecast, by Application
9.3.7.2.6 Market size and forecast, by End Use Vertical
9.3.7.3 France
9.3.7.3.1 Key market trends, growth factors and opportunities
9.3.7.3.2 Market size and forecast, by Component
9.3.7.3.3 Market size and forecast, by Organization Size
9.3.7.3.4 Market size and forecast, by Deployment Mode
9.3.7.3.5 Market size and forecast, by Application
9.3.7.3.6 Market size and forecast, by End Use Vertical
9.3.7.4 Spain
9.3.7.4.1 Key market trends, growth factors and opportunities
9.3.7.4.2 Market size and forecast, by Component
9.3.7.4.3 Market size and forecast, by Organization Size
9.3.7.4.4 Market size and forecast, by Deployment Mode
9.3.7.4.5 Market size and forecast, by Application
9.3.7.4.6 Market size and forecast, by End Use Vertical
9.3.7.5 UK
9.3.7.5.1 Key market trends, growth factors and opportunities
9.3.7.5.2 Market size and forecast, by Component
9.3.7.5.3 Market size and forecast, by Organization Size
9.3.7.5.4 Market size and forecast, by Deployment Mode
9.3.7.5.5 Market size and forecast, by Application
9.3.7.5.6 Market size and forecast, by End Use Vertical
9.3.7.6 Rest of Europe
9.3.7.6.1 Key market trends, growth factors and opportunities
9.3.7.6.2 Market size and forecast, by Component
9.3.7.6.3 Market size and forecast, by Organization Size
9.3.7.6.4 Market size and forecast, by Deployment Mode
9.3.7.6.5 Market size and forecast, by Application
9.3.7.6.6 Market size and forecast, by End Use Vertical
9.4 Asia-Pacific
9.4.1 Key trends and opportunities
9.4.2 Asia-Pacific Market size and forecast, by Component
9.4.3 Asia-Pacific Market size and forecast, by Organization Size
9.4.4 Asia-Pacific Market size and forecast, by Deployment Mode
9.4.5 Asia-Pacific Market size and forecast, by Application
9.4.6 Asia-Pacific Market size and forecast, by End Use Vertical
9.4.7 Asia-Pacific Market size and forecast, by country
9.4.7.1 China
9.4.7.1.1 Key market trends, growth factors and opportunities
9.4.7.1.2 Market size and forecast, by Component
9.4.7.1.3 Market size and forecast, by Organization Size
9.4.7.1.4 Market size and forecast, by Deployment Mode
9.4.7.1.5 Market size and forecast, by Application
9.4.7.1.6 Market size and forecast, by End Use Vertical
9.4.7.2 Japan
9.4.7.2.1 Key market trends, growth factors and opportunities
9.4.7.2.2 Market size and forecast, by Component
9.4.7.2.3 Market size and forecast, by Organization Size
9.4.7.2.4 Market size and forecast, by Deployment Mode
9.4.7.2.5 Market size and forecast, by Application
9.4.7.2.6 Market size and forecast, by End Use Vertical
9.4.7.3 India
9.4.7.3.1 Key market trends, growth factors and opportunities
9.4.7.3.2 Market size and forecast, by Component
9.4.7.3.3 Market size and forecast, by Organization Size
9.4.7.3.4 Market size and forecast, by Deployment Mode
9.4.7.3.5 Market size and forecast, by Application
9.4.7.3.6 Market size and forecast, by End Use Vertical
9.4.7.4 Australia
9.4.7.4.1 Key market trends, growth factors and opportunities
9.4.7.4.2 Market size and forecast, by Component
9.4.7.4.3 Market size and forecast, by Organization Size
9.4.7.4.4 Market size and forecast, by Deployment Mode
9.4.7.4.5 Market size and forecast, by Application
9.4.7.4.6 Market size and forecast, by End Use Vertical
9.4.7.5 South Korea
9.4.7.5.1 Key market trends, growth factors and opportunities
9.4.7.5.2 Market size and forecast, by Component
9.4.7.5.3 Market size and forecast, by Organization Size
9.4.7.5.4 Market size and forecast, by Deployment Mode
9.4.7.5.5 Market size and forecast, by Application
9.4.7.5.6 Market size and forecast, by End Use Vertical
9.4.7.6 Rest of Asia-Pacific
9.4.7.6.1 Key market trends, growth factors and opportunities
9.4.7.6.2 Market size and forecast, by Component
9.4.7.6.3 Market size and forecast, by Organization Size
9.4.7.6.4 Market size and forecast, by Deployment Mode
9.4.7.6.5 Market size and forecast, by Application
9.4.7.6.6 Market size and forecast, by End Use Vertical
9.5 LAMEA
9.5.1 Key trends and opportunities
9.5.2 LAMEA Market size and forecast, by Component
9.5.3 LAMEA Market size and forecast, by Organization Size
9.5.4 LAMEA Market size and forecast, by Deployment Mode
9.5.5 LAMEA Market size and forecast, by Application
9.5.6 LAMEA Market size and forecast, by End Use Vertical
9.5.7 LAMEA Market size and forecast, by country
9.5.7.1 Latin America
9.5.7.1.1 Key market trends, growth factors and opportunities
9.5.7.1.2 Market size and forecast, by Component
9.5.7.1.3 Market size and forecast, by Organization Size
9.5.7.1.4 Market size and forecast, by Deployment Mode
9.5.7.1.5 Market size and forecast, by Application
9.5.7.1.6 Market size and forecast, by End Use Vertical
9.5.7.2 Middle East
9.5.7.2.1 Key market trends, growth factors and opportunities
9.5.7.2.2 Market size and forecast, by Component
9.5.7.2.3 Market size and forecast, by Organization Size
9.5.7.2.4 Market size and forecast, by Deployment Mode
9.5.7.2.5 Market size and forecast, by Application
9.5.7.2.6 Market size and forecast, by End Use Vertical
9.5.7.3 Africa
9.5.7.3.1 Key market trends, growth factors and opportunities
9.5.7.3.2 Market size and forecast, by Component
9.5.7.3.3 Market size and forecast, by Organization Size
9.5.7.3.4 Market size and forecast, by Deployment Mode
9.5.7.3.5 Market size and forecast, by Application
9.5.7.3.6 Market size and forecast, by End Use Vertical

CHAPTER 10: COMPETITIVE LANDSCAPE
10.1. Introduction
10.2. Top winning strategies
10.3. Product Mapping of Top 10 Player
10.4. Competitive Dashboard
10.5. Competitive Heatmap
10.6. Top player positioning, 2021

CHAPTER 11: COMPANY PROFILES
11.1 Brightpearl, Inc.
11.1.1 Company overview
11.1.2 Key Executives
11.1.3 Company snapshot
11.1.4 Operating business segments
11.1.5 Product portfolio
11.1.6 Business performance
11.1.7 Key strategic moves and developments
11.2 Salesforce, Inc.
11.2.1 Company overview
11.2.2 Key Executives
11.2.3 Company snapshot
11.2.4 Operating business segments
11.2.5 Product portfolio
11.2.6 Business performance
11.2.7 Key strategic moves and developments
11.3 Cloud Commerce Pro Ltd.
11.3.1 Company overview
11.3.2 Key Executives
11.3.3 Company snapshot
11.3.4 Operating business segments
11.3.5 Product portfolio
11.3.6 Business performance
11.3.7 Key strategic moves and developments
11.4 Delhivery Pvt. Ltd.
11.4.1 Company overview
11.4.2 Key Executives
11.4.3 Company snapshot
11.4.4 Operating business segments
11.4.5 Product portfolio
11.4.6 Business performance
11.4.7 Key strategic moves and developments
11.5 IBM Corporation
11.5.1 Company overview
11.5.2 Key Executives
11.5.3 Company snapshot
11.5.4 Operating business segments
11.5.5 Product portfolio
11.5.6 Business performance
11.5.7 Key strategic moves and developments
11.6 Oracle Corporation
11.6.1 Company overview
11.6.2 Key Executives
11.6.3 Company snapshot
11.6.4 Operating business segments
11.6.5 Product portfolio
11.6.6 Business performance
11.6.7 Key strategic moves and developments
11.7 zoho corporation
11.7.1 Company overview
11.7.2 Key Executives
11.7.3 Company snapshot
11.7.4 Operating business segments
11.7.5 Product portfolio
11.7.6 Business performance
11.7.7 Key strategic moves and developments
11.8 HCL Technologies Limited
11.8.1 Company overview
11.8.2 Key Executives
11.8.3 Company snapshot
11.8.4 Operating business segments
11.8.5 Product portfolio
11.8.6 Business performance
11.8.7 Key strategic moves and developments
11.9 SAP SE
11.9.1 Company overview
11.9.2 Key Executives
11.9.3 Company snapshot
11.9.4 Operating business segments
11.9.5 Product portfolio
11.9.6 Business performance
11.9.7 Key strategic moves and developments
11.10 Newfold Digital Inc.
11.10.1 Company overview
11.10.2 Key Executives
11.10.3 Company snapshot
11.10.4 Operating business segments
11.10.5 Product portfolio
11.10.6 Business performance
11.10.7 Key strategic moves and developments

List of Tables
Table 1. Global Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 2. Multichannel Order Management Market for Software, by Region, 2021-2031 (Revenue, $Million)
Table 3. Multichannel Order Management Market for Services, by Region, 2021-2031 (Revenue, $Million)
Table 4. Global Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 5. Multichannel Order Management Market for Large Enterprises, by Region, 2021-2031 (Revenue, $Million)
Table 6. Multichannel Order Management Market for Smes, by Region, 2021-2031 (Revenue, $Million)
Table 7. Global Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 8. Multichannel Order Management Market for On-Premises, by Region, 2021-2031 (Revenue, $Million)
Table 9. Multichannel Order Management Market for Cloud Based, by Region, 2021-2031 (Revenue, $Million)
Table 10. Global Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 11. Multichannel Order Management Market for Order Fulfillment, by Region, 2021-2031 (Revenue, $Million)
Table 12. Multichannel Order Management Market for Inventory Management, by Region, 2021-2031 (Revenue, $Million)
Table 13. Multichannel Order Management Market for Channel Integration, by Region, 2021-2031 (Revenue, $Million)
Table 14. Multichannel Order Management Market for Others, by Region, 2021-2031 (Revenue, $Million)
Table 15. Global Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 16. Multichannel Order Management Market for Retail, by Region, 2021-2031 (Revenue, $Million)
Table 17. Multichannel Order Management Market for Manufacturing, by Region, 2021-2031 (Revenue, $Million)
Table 18. Multichannel Order Management Market for Transportation and Logistics, by Region, 2021-2031 (Revenue, $Million)
Table 19. Multichannel Order Management Market for Others, by Region, 2021-2031 (Revenue, $Million)
Table 20. Multichannel Order Management Market, by Region, 2021-2031 (Revenue, $Million)
Table 21. North America Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 22. North America Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 23. North America Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 24. North America Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 25. North America Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 26. North America Multichannel Order Management Market, by Country, 2021-2031 (Revenue, $Million)
Table 27. U.S. Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 28. U.S. Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 29. U.S. Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 30. U.S. Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 31. U.S. Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 32. Canada Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 33. Canada Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 34. Canada Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 35. Canada Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 36. Canada Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 37. Europe Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 38. Europe Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 39. Europe Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 40. Europe Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 41. Europe Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 42. Europe Multichannel Order Management Market, by Country, 2021-2031 (Revenue, $Million)
Table 43. Germany Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 44. Germany Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 45. Germany Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 46. Germany Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 47. Germany Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 48. Italy Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 49. Italy Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 50. Italy Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 51. Italy Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 52. Italy Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 53. France Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 54. France Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 55. France Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 56. France Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 57. France Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 58. Spain Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 59. Spain Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 60. Spain Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 61. Spain Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 62. Spain Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 63. UK Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 64. UK Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 65. UK Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 66. UK Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 67. UK Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 68. Rest of Europe Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 69. Rest of Europe Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 70. Rest of Europe Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 71. Rest of Europe Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 72. Rest of Europe Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 73. Asia-Pacific Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 74. Asia-Pacific Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 75. Asia-Pacific Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 76. Asia-Pacific Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 77. Asia-Pacific Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 78. Asia-Pacific Multichannel Order Management Market, by Country, 2021-2031 (Revenue, $Million)
Table 79. China Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 80. China Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 81. China Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 82. China Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 83. China Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 84. Japan Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 85. Japan Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 86. Japan Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 87. Japan Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 88. Japan Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 89. India Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 90. India Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 91. India Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 92. India Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 93. India Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 94. Australia Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 95. Australia Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 96. Australia Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 97. Australia Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 98. Australia Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 99. South Korea Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 100. South Korea Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 101. South Korea Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 102. South Korea Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 103. South Korea Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 104. Rest of Asia-Pacific Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 105. Rest of Asia-Pacific Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 106. Rest of Asia-Pacific Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 107. Rest of Asia-Pacific Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 108. Rest of Asia-Pacific Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 109. LAMEA Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 110. LAMEA Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 111. LAMEA Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 112. LAMEA Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 113. LAMEA Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 114. LAMEA Multichannel Order Management Market, by Country, 2021-2031 (Revenue, $Million)
Table 115. Latin America Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 116. Latin America Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 117. Latin America Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 118. Latin America Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 119. Latin America Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 120. Middle East Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 121. Middle East Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 122. Middle East Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 123. Middle East Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 124. Middle East Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 125. Africa Multichannel Order Management Market, by Component, 2021-2031 (Revenue, $Million)
Table 126. Africa Multichannel Order Management Market, by Organization Size, 2021-2031 (Revenue, $Million)
Table 127. Africa Multichannel Order Management Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 128. Africa Multichannel Order Management Market, by Application, 2021-2031 (Revenue, $Million)
Table 129. Africa Multichannel Order Management Market, by End Use Vertical, 2021-2031 (Revenue, $Million)
Table 130. Brightpearl, Inc.: Key Executives
Table 131. Brightpearl, Inc.: Company Snapshot
Table 132. Brightpearl, Inc.: Operating Segments
Table 133. Brightpearl, Inc.: Product Portfolio
Table 134. Brightpearl, Inc.: Net Sales
Table 135. Brightpearl, Inc.: Key Stratergies
Table 136. Salesforce, Inc.: Key Executives
Table 137. Salesforce, Inc.: Company Snapshot
Table 138. Salesforce, Inc.: Operating Segments
Table 139. Salesforce, Inc.: Product Portfolio
Table 140. Salesforce, Inc.: Net Sales
Table 141. Salesforce, Inc.: Key Stratergies
Table 142. Cloud Commerce Pro Ltd.: Key Executives
Table 143. Cloud Commerce Pro Ltd.: Company Snapshot
Table 144. Cloud Commerce Pro Ltd.: Operating Segments
Table 145. Cloud Commerce Pro Ltd.: Product Portfolio
Table 146. Cloud Commerce Pro Ltd.: Net Sales
Table 147. Cloud Commerce Pro Ltd.: Key Stratergies
Table 148. Delhivery Pvt. Ltd.: Key Executives
Table 149. Delhivery Pvt. Ltd.: Company Snapshot
Table 150. Delhivery Pvt. Ltd.: Operating Segments
Table 151. Delhivery Pvt. Ltd.: Product Portfolio
Table 152. Delhivery Pvt. Ltd.: Net Sales
Table 153. Delhivery Pvt. Ltd.: Key Stratergies
Table 154. IBM Corporation: Key Executives
Table 155. IBM Corporation: Company Snapshot
Table 156. IBM Corporation: Operating Segments
Table 157. IBM Corporation: Product Portfolio
Table 158. IBM Corporation: Net Sales
Table 159. IBM Corporation: Key Stratergies
Table 160. Oracle Corporation: Key Executives
Table 161. Oracle Corporation: Company Snapshot
Table 162. Oracle Corporation: Operating Segments
Table 163. Oracle Corporation: Product Portfolio
Table 164. Oracle Corporation: Net Sales
Table 165. Oracle Corporation: Key Stratergies
Table 166. Zoho Corporation: Key Executives
Table 167. Zoho Corporation: Company Snapshot
Table 168. Zoho Corporation: Operating Segments
Table 169. Zoho Corporation: Product Portfolio
Table 170. Zoho Corporation: Net Sales
Table 171. Zoho Corporation: Key Stratergies
Table 172. Hcl Technologies Limited: Key Executives
Table 173. Hcl Technologies Limited: Company Snapshot
Table 174. Hcl Technologies Limited: Operating Segments
Table 175. Hcl Technologies Limited: Product Portfolio
Table 176. Hcl Technologies Limited: Net Sales
Table 177. Hcl Technologies Limited: Key Stratergies
Table 178. Sap Se: Key Executives
Table 179. Sap Se: Company Snapshot
Table 180. Sap Se: Operating Segments
Table 181. Sap Se: Product Portfolio
Table 182. Sap Se: Net Sales
Table 183. Sap Se: Key Stratergies
Table 184. Newfold Digital Inc.: Key Executives
Table 185. Newfold Digital Inc.: Company Snapshot
Table 186. Newfold Digital Inc.: Operating Segments
Table 187. Newfold Digital Inc.: Product Portfolio
Table 188. Newfold Digital Inc.: Net Sales
Table 189. Newfold Digital Inc.: Key Stratergies

List of Figures
Figure 1. Segmentation of Multichannel Order Management Market, 2021-2031
Figure 2. Multichannel Order Management Market, 2021-2031
Figure 3. Top Investment Pockets, by Region
Figure 4. Porter Five-1
Figure 5. Porter Five-2
Figure 6. Porter Five-3
Figure 7. Porter Five-4
Figure 8. Porter Five-5
Figure 9. Multichannel Order Management Market: Drivers, Restraints and Opportunities
Figure 10. Multichannel Order Management Market, by Component, 2021 (%)
Figure 11. Comparative Share Analysis of Software Multichannel Order Management Market, 2021 and 2031 (%)
Figure 12. Comparative Share Analysis of Services Multichannel Order Management Market, 2021 and 2031 (%)
Figure 13. Multichannel Order Management Market, by Organization Size, 2021 (%)
Figure 14. Comparative Share Analysis of Large Enterprises Multichannel Order Management Market, 2021 and 2031 (%)
Figure 15. Comparative Share Analysis of Smes Multichannel Order Management Market, 2021 and 2031 (%)
Figure 16. Multichannel Order Management Market, by Deployment Mode, 2021 (%)
Figure 17. Comparative Share Analysis of On-Premises Multichannel Order Management Market, 2021 and 2031 (%)
Figure 18. Comparative Share Analysis of Cloud Based Multichannel Order Management Market, 2021 and 2031 (%)
Figure 19. Multichannel Order Management Market, by Application, 2021 (%)
Figure 20. Comparative Share Analysis of Order Fulfillment Multichannel Order Management Market, 2021 and 2031 (%)
Figure 21. Comparative Share Analysis of Inventory Management Multichannel Order Management Market, 2021 and 2031 (%)
Figure 22. Comparative Share Analysis of Channel Integration Multichannel Order Management Market, 2021 and 2031 (%)
Figure 23. Comparative Share Analysis of Others Multichannel Order Management Market, 2021 and 2031 (%)
Figure 24. Multichannel Order Management Market, by End Use Vertical, 2021 (%)
Figure 25. Comparative Share Analysis of Retail Multichannel Order Management Market, 2021 and 2031 (%)
Figure 26. Comparative Share Analysis of Manufacturing Multichannel Order Management Market, 2021 and 2031 (%)
Figure 27. Comparative Share Analysis of Transportation and Logistics Multichannel Order Management Market, 2021 and 2031 (%)
Figure 28. Comparative Share Analysis of Others Multichannel Order Management Market, 2021 and 2031 (%)
Figure 29. Multichannel Order Management Market by Region, 2021
Figure 30. U.S. Multichannel Order Management Market, 2021-2031 ($Million)
Figure 31. Canada Multichannel Order Management Market, 2021-2031 ($Million)
Figure 32. Germany Multichannel Order Management Market, 2021-2031 ($Million)
Figure 33. Italy Multichannel Order Management Market, 2021-2031 ($Million)
Figure 34. France Multichannel Order Management Market, 2021-2031 ($Million)
Figure 35. Spain Multichannel Order Management Market, 2021-2031 ($Million)
Figure 36. UK Multichannel Order Management Market, 2021-2031 ($Million)
Figure 37. Rest of Europe Multichannel Order Management Market, 2021-2031 ($Million)
Figure 38. China Multichannel Order Management Market, 2021-2031 ($Million)
Figure 39. Japan Multichannel Order Management Market, 2021-2031 ($Million)
Figure 40. India Multichannel Order Management Market, 2021-2031 ($Million)
Figure 41. Australia Multichannel Order Management Market, 2021-2031 ($Million)
Figure 42. South Korea Multichannel Order Management Market, 2021-2031 ($Million)
Figure 43. Rest of Asia-Pacific Multichannel Order Management Market, 2021-2031 ($Million)
Figure 44. Latin America Multichannel Order Management Market, 2021-2031 ($Million)
Figure 45. Middle East Multichannel Order Management Market, 2021-2031 ($Million)
Figure 46. Africa Multichannel Order Management Market, 2021-2031 ($Million)
Figure 47. Top Winning Strategies, by Year
Figure 48. Top Winning Strategies, by Development
Figure 49. Top Winning Strategies, by Company
Figure 50. Product Mapping of Top 10 Players
Figure 51. Competitive Dashboard
Figure 52. Competitive Heatmap of Top 10 Key Players
Figure 53. Top Player Positioning, 2021
Figure 54. Brightpearl, Inc..: Net Sales ($Million)
Figure 55. Salesforce, Inc..: Net Sales ($Million)
Figure 56. Cloud Commerce Pro Ltd..: Net Sales ($Million)
Figure 57. Delhivery Pvt. Ltd..: Net Sales ($Million)
Figure 58. IBM Corporation.: Net Sales ($Million)
Figure 59. Oracle Corporation.: Net Sales ($Million)
Figure 60. Zoho Corporation.: Net Sales ($Million)
Figure 61. Hcl Technologies Limited.: Net Sales ($Million)
Figure 62. Sap Se.: Net Sales ($Million)
Figure 63. Newfold Digital Inc..: Net Sales ($Million)

Executive Summary

According to the report titled, “Multichannel Order Management Market," The multichannel order management market was valued at $2.5 billion in 2021, and is estimated to reach $6.5 billion by 2031, growing at a CAGR of 10.1% from 2022 to 2031.

Multichannel order management is the planning and control of all company operations associated with orders generated from sources or channels. By keeping all the order information in one location, multichannel order management streamlines the procedure and eliminates the need to log into various platforms to complete orders. Businesses that sell both to consumers and other businesses employ multichannel order management automation systems. It supports order processing records, billings and payments, customer returns and refunds, vendor databases, customer databases, and inventory information management.

Key factors driving the growth of the Multichannel order management market include the rise in demand for multichannel sales, increasing cloud-computing and machine learning technologies, and the Premiumization of alcoholic beverages surge in the digital retail and e-commerce sector. E-Commerce has only accelerated since the beginning of the Covid-19 pandemic, as more consumers have shifted to online working. With e-commerce sales soaring, the order management process, warehouse management, and order fulfillment process have been under increased pressure which in turn increased the demand for multichannel orders. The entire process of tracking orders from the initial purchase transaction, through the entire fulfillment process, to the point a customer receives their goods, at each stage, data is collected, so that customer orders can be tracked through their lifecycle. With the rapidly increasing retail and e-commerce market across the globe, demand for multichannel order management solutions.

The market also offers growth opportunities to the key players in the market. Many key players adopted various strategies such as partnership, product development, product launch, and more. For instance in September 2022, HCL Technologies Limited upgraded its retail solutions to a robust retail management system that combines integrated business processes, information technology, and infrastructure management solutions. HCL Technologies Limited’s cutting-edge multichannel order management solutions facilitate operations across the globe to deliver a top-notch customer experience. Such factors are playing a major role in driving the growth of the multichannel order management market.

The multichannel order management market is segmented into components, organization size, deployment mode application, end-use vertical, and region. Based on components, the market is categorized into software and services. Based on organization size, it is fragmented into large enterprises and SMEs. Based on deployment mode, it is bifurcated into on-premises and cloud-based. Based on application, it is categorized into order fulfillment, inventory management, channel integration, and others. Based on end-use vertical, it is bifurcated into retail, manufacturing, transportation & logistics, and others. Region-wise, it is analyzed across North America (the U.S. and Canada), Europe (Germany, Italy, France, Spain, UK, and the rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, and the rest of Asia-Pacific), and LAMEA (Latin America, Middle East, and Africa).

The key players profiled in the study include Brightpearl, Inc., Cloud Commerce Pro Ltd., Delhivery Pvt. Ltd., HCL Technologies Limited, IBM Corporation, Newfold Digital Inc., Oracle Corporation, Salesforce.com, Inc., SAP SE, and Zoho Corporation. The players in the market have been actively engaged in the adoption of various strategies such as partnerships, product launches, and acquisitions to remain competitive and gain an advantage over the competitors in the market. For instance, Salesforce and FedEx announced a cooperation in September 2021 that combines the innovative capabilities of FedEx and ShopRunner, its e-commerce platform and subsidiary, with Salesforce Commerce Cloud and Salesforce Order Management.

Key Market Insights

  • By component, the software segment was the highest revenue contributor to the market and is estimated to reach $4,000 million by 2031. However, the services segment is estimated to be the fastest-growing segment with a CAGR of 9% during the forecast period.
  • By application, the inventory management segment dominated the global market and is to reach $2,500 million by 2031. However, the order fulfillment and channel integration segments are expected to be the fastest-growing segment during the forecast period.
  • Based on the end-use vertical, the manufacturing segment was the highest revenue contributor to the market, reaching $1,500 million by 2031, at a significant CAGR of 10% during the forecast period.
  • Based on region, North America was the highest revenue contributor, accounting for $1,400 million in 2021, and is estimated to reach $3,000 million by 2031, with a CAGR of 8%

Companies Mentioned

  • Brightpearl, Inc.
  • Salesforce, Inc.
  • Cloud Commerce Pro Ltd.
  • Delhivery Pvt. Ltd.
  • IBM Corporation
  • Oracle Corporation
  • zoho corporation
  • HCL Technologies Limited
  • SAP SE
  • Newfold Digital Inc.

Methodology

The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

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