Communicating performance and behavior standards goes a long way to ensure the success of people in supervisory positions. This webinar will teach participants how to determine standards. By doing so, your employees will know what is expected of them and coaching, counseling and disciplinary discussions are easy.
This webinar will also help you ensure such discussions are based on observable events. You will also learn how to strive for continuous improvement in your work setting.
When you break everything down the primary responsibility of anyone in a supervisory position is to take responsibility for continually improving the talent of his or her subordinates.
By understanding how to better communicate with people about their behaviors and or performance, managers will be better able to motivate their employees to a higher level of performance.
This webinar will also help you ensure such discussions are based on observable events. You will also learn how to strive for continuous improvement in your work setting.
Why you should Attend:
Take Responsibility for Talent ImprovementWhen you break everything down the primary responsibility of anyone in a supervisory position is to take responsibility for continually improving the talent of his or her subordinates.
By understanding how to better communicate with people about their behaviors and or performance, managers will be better able to motivate their employees to a higher level of performance.
Areas Covered in the Session:
- The Importance of Coaching
- Opportunities for Coaching
- Defining Expectations
- The Coaching Cycle
- Continuous Feedback Systems
- The Coaching Checklist
- Discipline
- Doing Your Homework
- Time and Severity
- Verbal Warning
- The Discussion
- Written Warning
- Action Items
Speaker
Bob McKenzie, has over 40 years of human resources management experience. His background includes a wide range of hands-on experience in all areas of Human resources management in all types of industries within the public and private sectors. Bob has been cited in a number of Human Resources trade publications. Among them are HR.com, HR Magazine, HR Florida Review, Vault.com, BNA and the Institute of Management and Administration and the Business Journal. He has been a speaker at a number of conferences as well as audio and web-based seminars. Bob is a graduate of Rider University where he received a Bachelor of Science in Commerce Degree and double majored in Industrial Relations and Organizational Behavior.Who Should Attend
- Human Resources Professionals
- Business Owners
- Anyone who Manages or Supervises others
