A convergent billing is the integration of all service charges onto a single customer invoice and a unified view of the customer. Customer should call a call center and should get complete account information for all the services opted. Customer receives a single bill and makes a single payment for all the services. A truly convergent billing system should be able to consolidate any number and combination of products and services onto a single bill, regardless of the type of product and market segment. Moreover, Telecom operators and organizations around the world have developed numerous billings solutions and techniques over the years to facilitate customers as well as for the progression of the telecommunication industry. Furthermore, it’s an ongoing industry that keeps inventing new mechanics for its improvement.
One of the major advantages is the availability of an individual itemized billing of a customer. It provides an overview of outgoing calls that in the end benefits both the user and the firm. Most telecom firms have a large number of accounts to handle. It often leads to data complication and countless errors. The advent of convergent billing solutions reduces the risk of errors. It also benefits users who might want to save themselves from errors that had nothing to do with human error but resulted because of transactional value in the first place. Another leading advantage of convergent billing is its pre-identified model that improves customer service. Customer service executives are always aware of the queries that their customers pose which ultimately helps maintain customer loyalty and satisfaction. Further, many telecom firms are also inclined to change their tariff policies on their services quite regularly. This usually happens largely to incorporate new tariff changes in the billing process. The entire process helps customers and firms in smooth updated transitioning. Thus, creates lucrative growth opportunities in the market during the forecast period.
Factors such as increase in digital transformation initiative due to COVID-19 outbreak and increase in adoption of convergent billing solution to enhance operation & productivity, positively impact the growth of the market. Furthermore, increase in investment in advanced technology such as AI, IoT and big data is expected to provide lucrative growth opportunities for the market in the upcoming years. However, data security & privacy concerns hamper the market growth.
The convergent billing market is segmented into component, deployment mode, enterprise size and region. By component, it is bifurcated into solution and services. By deployment mode, it is divided into on-premise and cloud. By enterprise size, the market is segregated into large enterprises and small and medium-sized enterprises. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The market players operating in the convergent billing market are Amdocs, CSG Systems International, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Nokia Corporation, Optiva Inc., Oracle Corporation, Comarch SA, Sterlite Technologies Limited and Telefonaktiebolaget LM Ericsson. These major players have adopted various key development Strategies such as business expansion, new product launches, and partnerships, which help to drive the growth of the convergent billing market globally.
One of the major advantages is the availability of an individual itemized billing of a customer. It provides an overview of outgoing calls that in the end benefits both the user and the firm. Most telecom firms have a large number of accounts to handle. It often leads to data complication and countless errors. The advent of convergent billing solutions reduces the risk of errors. It also benefits users who might want to save themselves from errors that had nothing to do with human error but resulted because of transactional value in the first place. Another leading advantage of convergent billing is its pre-identified model that improves customer service. Customer service executives are always aware of the queries that their customers pose which ultimately helps maintain customer loyalty and satisfaction. Further, many telecom firms are also inclined to change their tariff policies on their services quite regularly. This usually happens largely to incorporate new tariff changes in the billing process. The entire process helps customers and firms in smooth updated transitioning. Thus, creates lucrative growth opportunities in the market during the forecast period.
Factors such as increase in digital transformation initiative due to COVID-19 outbreak and increase in adoption of convergent billing solution to enhance operation & productivity, positively impact the growth of the market. Furthermore, increase in investment in advanced technology such as AI, IoT and big data is expected to provide lucrative growth opportunities for the market in the upcoming years. However, data security & privacy concerns hamper the market growth.
The convergent billing market is segmented into component, deployment mode, enterprise size and region. By component, it is bifurcated into solution and services. By deployment mode, it is divided into on-premise and cloud. By enterprise size, the market is segregated into large enterprises and small and medium-sized enterprises. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The market players operating in the convergent billing market are Amdocs, CSG Systems International, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Nokia Corporation, Optiva Inc., Oracle Corporation, Comarch SA, Sterlite Technologies Limited and Telefonaktiebolaget LM Ericsson. These major players have adopted various key development Strategies such as business expansion, new product launches, and partnerships, which help to drive the growth of the convergent billing market globally.
KEY BENEFITS FOR STAKEHOLDERS
- The study provides an in-depth analysis of the global convergent billing market forecast along with the current and future trends to explain the imminent investment pockets.
- Information about key drivers, restraints, and opportunities and their impact analysis on global convergent billing market trends is provided in the report.
- The Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
- The quantitative analysis of the global convergent billing market from 2022 to 2031 is provided to determine the market potential.
Key Market Segments
By Component
- Solution
- Solution
- Customer Relationship Management
- Settlement and Payment Management
- Voucher Management
- Mediation
- Services
By Deployment Mode
- On-Premise
- Cloud
By Enterprise Size
- Large Enterprises
- Small and Medium-sized Enterprises
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- CSG Systems International, Inc.
- IBM Corporation
- sterlite technologies limited
- Amdocs
- Huawei Technologies Co., Ltd.
- Optiva Inc.
- Oracle Corporation
- Telefonaktiebolaget LM Ericsson
- Comarch SA
- Nokia Corporation
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Table of Contents
CHAPTER 1: INTRODUCTION1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter’s five forces analysis
3.3.1. Moderate bargaining power of suppliers
3.3.2. High bargaining power of buyers
3.3.3. High threat of substitutes
3.3.4. Moderate threat of new entrants
3.3.5. Moderate intensity of rivalry
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Increase in digitalization due to COVID-19 outbreak
3.4.1.2. Increase in adoption of cloud-based solutions & services
3.4.2. Restraints
3.4.2.1. Data security and privacy concerns
3.4.3. Opportunities
3.4.3.1. Rapid changes in business model due to geographical expansion of the businesses
3.5. COVID-19 Impact Analysis on the market
CHAPTER 4: CONVERGENT BILLING MARKET, BY COMPONENT
4.1. Overview
4.1.1. Market size and forecast
4.2. Solution
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.2.4. Solution Convergent Billing Market by Solution
4.2.4.1. Customer Relationship Management Market size and forecast, by region
4.2.4.2. Customer Relationship Management Market size and forecast, by country
4.2.4.3. Settlement and Payment Management Market size and forecast, by region
4.2.4.4. Settlement and Payment Management Market size and forecast, by country
4.2.4.5. Voucher Management Market size and forecast, by region
4.2.4.6. Voucher Management Market size and forecast, by country
4.2.4.7. Mediation Market size and forecast, by region
4.2.4.8. Mediation Market size and forecast, by country
4.2.4.9. Others Market size and forecast, by region
4.2.4.10. Others Market size and forecast, by country
4.3. Services
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
CHAPTER 5: CONVERGENT BILLING MARKET, BY DEPLOYMENT MODE
5.1. Overview
5.1.1. Market size and forecast
5.2. On-Premise
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Cloud
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
CHAPTER 6: CONVERGENT BILLING MARKET, BY ENTERPRISE SIZE
6.1. Overview
6.1.1. Market size and forecast
6.2. Large Enterprises
6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market share analysis by country
6.3. Small and Medium-sized Enterprises
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market share analysis by country
CHAPTER 7: CONVERGENT BILLING MARKET, BY REGION
7.1. Overview
7.1.1. Market size and forecast By Region
7.2. North America
7.2.1. Key trends and opportunities
7.2.2. Market size and forecast, by Component
7.2.2.1. North America Solution Convergent Billing Market by Solution
7.2.3. Market size and forecast, by Deployment Mode
7.2.4. Market size and forecast, by Enterprise Size
7.2.5. Market size and forecast, by country
7.2.5.1. U.S.
7.2.5.1.1. Key market trends, growth factors and opportunities
7.2.5.1.2. Market size and forecast, by Component
7.2.5.1.2.1. U.S. Solution Convergent Billing Market by Solution
7.2.5.1.3. Market size and forecast, by Deployment Mode
7.2.5.1.4. Market size and forecast, by Enterprise Size
7.2.5.2. Canada
7.2.5.2.1. Key market trends, growth factors and opportunities
7.2.5.2.2. Market size and forecast, by Component
7.2.5.2.2.1. Canada Solution Convergent Billing Market by Solution
7.2.5.2.3. Market size and forecast, by Deployment Mode
7.2.5.2.4. Market size and forecast, by Enterprise Size
7.3. Europe
7.3.1. Key trends and opportunities
7.3.2. Market size and forecast, by Component
7.3.2.1. Europe Solution Convergent Billing Market by Solution
7.3.3. Market size and forecast, by Deployment Mode
7.3.4. Market size and forecast, by Enterprise Size
7.3.5. Market size and forecast, by country
7.3.5.1. UK
7.3.5.1.1. Key market trends, growth factors and opportunities
7.3.5.1.2. Market size and forecast, by Component
7.3.5.1.2.1. UK Solution Convergent Billing Market by Solution
7.3.5.1.3. Market size and forecast, by Deployment Mode
7.3.5.1.4. Market size and forecast, by Enterprise Size
7.3.5.2. Germany
7.3.5.2.1. Key market trends, growth factors and opportunities
7.3.5.2.2. Market size and forecast, by Component
7.3.5.2.2.1. Germany Solution Convergent Billing Market by Solution
7.3.5.2.3. Market size and forecast, by Deployment Mode
7.3.5.2.4. Market size and forecast, by Enterprise Size
7.3.5.3. France
7.3.5.3.1. Key market trends, growth factors and opportunities
7.3.5.3.2. Market size and forecast, by Component
7.3.5.3.2.1. France Solution Convergent Billing Market by Solution
7.3.5.3.3. Market size and forecast, by Deployment Mode
7.3.5.3.4. Market size and forecast, by Enterprise Size
7.3.5.4. Italy
7.3.5.4.1. Key market trends, growth factors and opportunities
7.3.5.4.2. Market size and forecast, by Component
7.3.5.4.2.1. Italy Solution Convergent Billing Market by Solution
7.3.5.4.3. Market size and forecast, by Deployment Mode
7.3.5.4.4. Market size and forecast, by Enterprise Size
7.3.5.5. Spain
7.3.5.5.1. Key market trends, growth factors and opportunities
7.3.5.5.2. Market size and forecast, by Component
7.3.5.5.2.1. Spain Solution Convergent Billing Market by Solution
7.3.5.5.3. Market size and forecast, by Deployment Mode
7.3.5.5.4. Market size and forecast, by Enterprise Size
7.3.5.6. Rest of Europe
7.3.5.6.1. Key market trends, growth factors and opportunities
7.3.5.6.2. Market size and forecast, by Component
7.3.5.6.2.1. Rest of Europe Solution Convergent Billing Market by Solution
7.3.5.6.3. Market size and forecast, by Deployment Mode
7.3.5.6.4. Market size and forecast, by Enterprise Size
7.4. Asia-Pacific
7.4.1. Key trends and opportunities
7.4.2. Market size and forecast, by Component
7.4.2.1. Asia-Pacific Solution Convergent Billing Market by Solution
7.4.3. Market size and forecast, by Deployment Mode
7.4.4. Market size and forecast, by Enterprise Size
7.4.5. Market size and forecast, by country
7.4.5.1. China
7.4.5.1.1. Key market trends, growth factors and opportunities
7.4.5.1.2. Market size and forecast, by Component
7.4.5.1.2.1. China Solution Convergent Billing Market by Solution
7.4.5.1.3. Market size and forecast, by Deployment Mode
7.4.5.1.4. Market size and forecast, by Enterprise Size
7.4.5.2. Japan
7.4.5.2.1. Key market trends, growth factors and opportunities
7.4.5.2.2. Market size and forecast, by Component
7.4.5.2.2.1. Japan Solution Convergent Billing Market by Solution
7.4.5.2.3. Market size and forecast, by Deployment Mode
7.4.5.2.4. Market size and forecast, by Enterprise Size
7.4.5.3. India
7.4.5.3.1. Key market trends, growth factors and opportunities
7.4.5.3.2. Market size and forecast, by Component
7.4.5.3.2.1. India Solution Convergent Billing Market by Solution
7.4.5.3.3. Market size and forecast, by Deployment Mode
7.4.5.3.4. Market size and forecast, by Enterprise Size
7.4.5.4. Australia
7.4.5.4.1. Key market trends, growth factors and opportunities
7.4.5.4.2. Market size and forecast, by Component
7.4.5.4.2.1. Australia Solution Convergent Billing Market by Solution
7.4.5.4.3. Market size and forecast, by Deployment Mode
7.4.5.4.4. Market size and forecast, by Enterprise Size
7.4.5.5. South Korea
7.4.5.5.1. Key market trends, growth factors and opportunities
7.4.5.5.2. Market size and forecast, by Component
7.4.5.5.2.1. South Korea Solution Convergent Billing Market by Solution
7.4.5.5.3. Market size and forecast, by Deployment Mode
7.4.5.5.4. Market size and forecast, by Enterprise Size
7.4.5.6. Rest of Asia-Pacific
7.4.5.6.1. Key market trends, growth factors and opportunities
7.4.5.6.2. Market size and forecast, by Component
7.4.5.6.2.1. Rest of Asia-Pacific Solution Convergent Billing Market by Solution
7.4.5.6.3. Market size and forecast, by Deployment Mode
7.4.5.6.4. Market size and forecast, by Enterprise Size
7.5. LAMEA
7.5.1. Key trends and opportunities
7.5.2. Market size and forecast, by Component
7.5.2.1. LAMEA Solution Convergent Billing Market by Solution
7.5.3. Market size and forecast, by Deployment Mode
7.5.4. Market size and forecast, by Enterprise Size
7.5.5. Market size and forecast, by country
7.5.5.1. Latin America
7.5.5.1.1. Key market trends, growth factors and opportunities
7.5.5.1.2. Market size and forecast, by Component
7.5.5.1.2.1. Latin America Solution Convergent Billing Market by Solution
7.5.5.1.3. Market size and forecast, by Deployment Mode
7.5.5.1.4. Market size and forecast, by Enterprise Size
7.5.5.2. Middle East
7.5.5.2.1. Key market trends, growth factors and opportunities
7.5.5.2.2. Market size and forecast, by Component
7.5.5.2.2.1. Middle East Solution Convergent Billing Market by Solution
7.5.5.2.3. Market size and forecast, by Deployment Mode
7.5.5.2.4. Market size and forecast, by Enterprise Size
7.5.5.3. Africa
7.5.5.3.1. Key market trends, growth factors and opportunities
7.5.5.3.2. Market size and forecast, by Component
7.5.5.3.2.1. Africa Solution Convergent Billing Market by Solution
7.5.5.3.3. Market size and forecast, by Deployment Mode
7.5.5.3.4. Market size and forecast, by Enterprise Size
CHAPTER 8: COMPETITIVE LANDSCAPE
8.1. Introduction
8.2. Top winning strategies
8.3. Product Mapping of Top 10 Player
8.4. Competitive Dashboard
8.5. Competitive Heatmap
8.6. Top player positioning, 2021
CHAPTER 9: COMPANY PROFILES
9.1. CSG Systems International, Inc.
9.1.1. Company overview
9.1.2. Key Executives
9.1.3. Company snapshot
9.1.4. Operating business segments
9.1.5. Product portfolio
9.1.6. Business performance
9.1.7. Key strategic moves and developments
9.2. Huawei Technologies Co., Ltd.
9.2.1. Company overview
9.2.2. Key Executives
9.2.3. Company snapshot
9.2.4. Operating business segments
9.2.5. Product portfolio
9.2.6. Business performance
9.2.7. Key strategic moves and developments
9.3. IBM Corporation
9.3.1. Company overview
9.3.2. Key Executives
9.3.3. Company snapshot
9.3.4. Operating business segments
9.3.5. Product portfolio
9.3.6. Business performance
9.4. Nokia Corporation
9.4.1. Company overview
9.4.2. Key Executives
9.4.3. Company snapshot
9.4.4. Operating business segments
9.4.5. Product portfolio
9.4.6. Business performance
9.4.7. Key strategic moves and developments
9.5. Optiva Inc.
9.5.1. Company overview
9.5.2. Key Executives
9.5.3. Company snapshot
9.5.4. Operating business segments
9.5.5. Product portfolio
9.5.6. Business performance
9.5.7. Key strategic moves and developments
9.6. Oracle Corporation
9.6.1. Company overview
9.6.2. Key Executives
9.6.3. Company snapshot
9.6.4. Operating business segments
9.6.5. Product portfolio
9.6.6. Business performance
9.7. sterlite technologies limited
9.7.1. Company overview
9.7.2. Key Executives
9.7.3. Company snapshot
9.7.4. Operating business segments
9.7.5. Product portfolio
9.7.6. Business performance
9.8. Telefonaktiebolaget LM Ericsson
9.8.1. Company overview
9.8.2. Key Executives
9.8.3. Company snapshot
9.8.4. Operating business segments
9.8.5. Product portfolio
9.8.6. Business performance
9.8.7. Key strategic moves and developments
9.9. Comarch SA
9.9.1. Company overview
9.9.2. Key Executives
9.9.3. Company snapshot
9.9.4. Operating business segments
9.9.5. Product portfolio
9.9.6. Business performance
9.10. Amdocs
9.10.1. Company overview
9.10.2. Key Executives
9.10.3. Company snapshot
9.10.4. Operating business segments
9.10.5. Product portfolio
9.10.6. Business performance
9.10.7. Key strategic moves and developments
List of Tables
Table 01. Global Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 02. Convergent Billing Market for Solution, by Region, 2021-2031 (Revenue, $Million)
Table 03. Global Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 04. Convergent Billing Market for Customer Relationship Management, by Region, 2021-2031 (Revenue, $Million)
Table 05. Convergent Billing Market for Settlement and Payment Management, by Region, 2021-2031 (Revenue, $Million)
Table 06. Convergent Billing Market for Voucher Management, by Region, 2021-2031 (Revenue, $Million)
Table 07. Convergent Billing Market for Mediation, by Region, 2021-2031 (Revenue, $Million)
Table 08. Convergent Billing Market for Others, by Region, 2021-2031 (Revenue, $Million)
Table 09. Convergent Billing Market for Services, by Region, 2021-2031 (Revenue, $Million)
Table 10. Global Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 11. Convergent Billing Market for On-Premise, by Region, 2021-2031 (Revenue, $Million)
Table 12. Convergent Billing Market for Cloud, by Region, 2021-2031 (Revenue, $Million)
Table 13. Global Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 14. Convergent Billing Market for Large Enterprises, by Region, 2021-2031 (Revenue, $Million)
Table 15. Convergent Billing Market for Small and Medium-Sized Enterprises, by Region, 2021-2031 (Revenue, $Million)
Table 16. Convergent Billing Market, by Region, 2021-2031 (Revenue, $Million)
Table 17. North America Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 18. North America Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 19. North America Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 20. North America Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 21. North America Convergent Billing Market, by Country, 2021-2031 (Revenue, $Million)
Table 22. U.S. Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 23. U.S. Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 24. U.S. Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 25. U.S. Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 26. Canada Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 27. Canada Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 28. Canada Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 29. Canada Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 30. Europe Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 31. Europe Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 32. Europe Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 33. Europe Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 34. Europe Convergent Billing Market, by Country, 2021-2031 (Revenue, $Million)
Table 35. UK Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 36. UK Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 37. UK Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 38. UK Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 39. Germany Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 40. Germany Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 41. Germany Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 42. Germany Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 43. France Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 44. France Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 45. France Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 46. France Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 47. Italy Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 48. Italy Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 49. Italy Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 50. Italy Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 51. Spain Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 52. Spain Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 53. Spain Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 54. Spain Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 55. Rest of Europe Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 56. Rest of Europe Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 57. Rest of Europe Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 58. Rest of Europe Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 59. Asia-Pacific Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 60. Asia-Pacific Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 61. Asia-Pacific Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 62. Asia-Pacific Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 63. Asia-Pacific Convergent Billing Market, by Country, 2021-2031 (Revenue, $Million)
Table 64. China Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 65. China Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 66. China Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 67. China Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 68. Japan Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 69. Japan Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 70. Japan Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 71. Japan Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 72. India Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 73. India Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 74. India Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 75. India Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 76. Australia Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 77. Australia Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 78. Australia Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 79. Australia Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 80. South Korea Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 81. South Korea Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 82. South Korea Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 83. South Korea Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 84. Rest of Asia-Pacific Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 85. Rest of Asia-Pacific Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 86. Rest of Asia-Pacific Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 87. Rest of Asia-Pacific Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 88. LAMEA Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 89. LAMEA Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 90. LAMEA Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 91. LAMEA Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 92. LAMEA Convergent Billing Market, by Country, 2021-2031 (Revenue, $Million)
Table 93. Latin America Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 94. Latin America Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 95. Latin America Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 96. Latin America Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 97. Middle East Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 98. Middle East Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 99. Middle East Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 100. Middle East Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 101. Africa Convergent Billing Market, by Component, 2021-2031 (Revenue, $Million)
Table 102. Africa Solution Convergent Billing Market, by Solution, 2021-2031 (Revenue, $Million)
Table 103. Africa Convergent Billing Market, by Deployment Mode, 2021-2031 (Revenue, $Million)
Table 104. Africa Convergent Billing Market, by Enterprise Size, 2021-2031 (Revenue, $Million)
Table 105. Csg Systems International, Inc.: Key Executives
Table 106. Csg Systems International, Inc.: Company Snapshot
Table 107. Csg Systems International, Inc.: Service Segments
Table 108. Csg Systems International, Inc.: Product Portfolio
Table 109. Csg Systems International, Inc.: Key Strategies
Table 110. Huawei Technologies Co. Ltd.: Key Executives
Table 111. Huawei Technologies Co. Ltd.: Company Snapshot
Table 112. Huawei Technologies Co. Ltd.: Service Segments
Table 113. Huawei Technologies Co. Ltd.: Product Portfolio
Table 114. Huawei Technologies Co. Ltd.: Key Strategies
Table 115. IBM Corporation: Key Executives
Table 116. IBM Corporation: Company Snapshot
Table 117. IBM Corporation: Service Segments
Table 118. IBM Corporation: Product Portfolio
Table 119. Nokia Corporation: Key Executives
Table 120. Nokia Corporation: Company Snapshot
Table 121. Nokia Corporation: Service Segments
Table 122. Nokia Corporation: Product Portfolio
Table 123. Nokia Corporation: Key Strategies
Table 124. Optiva Inc.: Key Executives
Table 125. Optiva Inc.: Company Snapshot
Table 126. Optiva Inc.: Product Segments
Table 127. Optiva Inc.: Product Portfolio
Table 128. Optiva Inc.: Key Strategies
Table 129. Oracle Corporation: Key Executives
Table 130. Oracle Corporation: Company Snapshot
Table 131. Oracle Corporation: Service Segments
Table 132. Oracle Corporation: Product Portfolio
Table 133. Sterlite Technologies Limited: Key Executives
Table 134. Sterlite Technologies Limited: Company Snapshot
Table 135. Sterlite Technologies Limited: Service Segments
Table 136. Sterlite Technologies Limited: Product Portfolio
Table 137. Telefonaktiebolaget Lm Ericsson: Key Executives
Table 138. Telefonaktiebolaget Lm Ericsson: Company Snapshot
Table 139. Telefonaktiebolaget Lm Ericsson: Service Segments
Table 140. Telefonaktiebolaget Lm Ericsson: Product Portfolio
Table 141. Telefonaktiebolaget Lm Ericsson: Key Strategies
Table 142. Comarch SA: Key Executives
Table 143. Comarch SA: Company Snapshot
Table 144. Comarch SA: Product Segments
Table 145. Comarch SA: Service Segments
Table 146. Comarch SA: Product Portfolio
Table 147. Amdocs: Key Executives
Table 148. Amdocs: Company Snapshot
Table 149. Amdocs: Product Segments
Table 150. Amdocs: Service Segments
Table 151. Amdocs: Product Portfolio
Table 152. Amdocs: Key Strategies
List of Figures
Figure 01. Convergent Billing Market, 2021-2031
Figure 02. Segmentation of Convergent Billing Market, 2021-2031
Figure 03. Top Investment Pockets in Convergent Billing Market (2022-2031)
Figure 04. Moderate Bargaining Power of Suppliers
Figure 05. High Bargaining Power of Buyers
Figure 06. High Threat of Substitutes
Figure 07. Moderate Threat of New Entrants
Figure 08. Moderate Intensity of Rivalry
Figure 09. Drivers, Restraints and Opportunities: Globalconvergent Billing Market
Figure 10. Convergent Billing Market, by Component, 2021(%)
Figure 11. Comparative Share Analysis of Convergent Billing Market for Solution, by Country 2021-2031(%)
Figure 12. Comparative Share Analysis of Convergent Billing Market for Services, by Country 2021-2031(%)
Figure 13. Convergent Billing Market, by Deployment Mode, 2021(%)
Figure 14. Comparative Share Analysis of Convergent Billing Market for On-Premise, by Country 2021-2031(%)
Figure 15. Comparative Share Analysis of Convergent Billing Market for Cloud, by Country 2021-2031(%)
Figure 16. Convergent Billing Market, by Enterprise Size, 2021(%)
Figure 17. Comparative Share Analysis of Convergent Billing Market for Large Enterprises, by Country 2021-2031(%)
Figure 18. Comparative Share Analysis of Convergent Billing Market for Small and Medium-Sized Enterprises, by Country 2021-2031(%)
Figure 19. Convergent Billing Market by Region, 2021
Figure 20. U.S. Convergent Billing Market, 2021-2031 ($Million)
Figure 21. Canada Convergent Billing Market, 2021-2031 ($Million)
Figure 22. UK Convergent Billing Market, 2021-2031 ($Million)
Figure 23. Germany Convergent Billing Market, 2021-2031 ($Million)
Figure 24. France Convergent Billing Market, 2021-2031 ($Million)
Figure 25. Italy Convergent Billing Market, 2021-2031 ($Million)
Figure 26. Spain Convergent Billing Market, 2021-2031 ($Million)
Figure 27. Rest of Europe Convergent Billing Market, 2021-2031 ($Million)
Figure 28. China Convergent Billing Market, 2021-2031 ($Million)
Figure 29. Japan Convergent Billing Market, 2021-2031 ($Million)
Figure 30. India Convergent Billing Market, 2021-2031 ($Million)
Figure 31. Australia Convergent Billing Market, 2021-2031 ($Million)
Figure 32. South Korea Convergent Billing Market, 2021-2031 ($Million)
Figure 33. Rest of Asia-Pacific Convergent Billing Market, 2021-2031 ($Million)
Figure 34. Latin America Convergent Billing Market, 2021-2031 ($Million)
Figure 35. Middle East Convergent Billing Market, 2021-2031 ($Million)
Figure 36. Africa Convergent Billing Market, 2021-2031 ($Million)
Figure 37. Top Winning Strategies, by Year
Figure 38. Top Winning Strategies, by Development
Figure 39. Top Winning Strategies, by Company
Figure 40. Product Mapping of Top 10 Players
Figure 41. Competitive Dashboard
Figure 42. Competitive Heatmap: Convergent Billing Market
Figure 43. Top Player Positioning, 2021
Figure 44. Csg Systems International, Inc.: Net Revenue, 2019-2021 ($Million)
Figure 45. Csg Systems International, Inc.: Revenue Share by Segment, 2021 (%)
Figure 46. Csg Systems International, Inc.: Revenue Share by Region, 2021 (%)
Figure 47. Huawei Technologies Co. Ltd.: Net Revenue, 2019-2021 ($Million)
Figure 48. Huawei Technologies Co. Ltd.: Research & Development Expenditure, 2019-2021
Figure 49. Huawei Technologies Co. Ltd.: Revenue Share by Segment, 2021 (%)
Figure 50. Huawei Technologies Co. Ltd.: Revenue Share by Region, 2021 (%)
Figure 51. IBM Corporation: Net Revenue, 2019-2021 ($Million)
Figure 52. IBM Corporation: Research & Development Expenditure, 2019-2021
Figure 53. IBM Corporation: Revenue Share by Region, 2021 (%)
Figure 54. IBM Corporation: Revenue Share by Segment, 2021 (%)
Figure 55. Nokia Corporation: Net Revenue, 2019-2021 ($Million)
Figure 56. Nokia Corporation: Research & Development Expenditure, 2019-2021
Figure 57. Nokia Corporation: Revenue Share by Segment, 2021 (%)
Figure 58. Nokia Corporation: Revenue Share by Region, 2021 (%)
Figure 59. Optiva Inc.: Net Revenue, 2019-2021 ($Million)
Figure 60. Optiva Inc.: Revenue Share by Segment, 2021 (%)
Figure 61. Oracle Corporation: Net Revenue, 2019-2021 ($Million)
Figure 62. Oracle Corporation: Research & Development Expenditure, 2019-2021
Figure 63. Oracle Corporation: Revenue Share by Segment, 2021 (%)
Figure 64. Oracle Corporation: Revenue Share by Region, 2021 (%)
Figure 65. Sterlite Technologies Limited: Net Revenue, 2019-2021 ($Million)
Figure 66. Sterlite Technologies Limited: Revenue Share by Segment, 2021 (%)
Figure 67. Sterlite Technologies Limited: Revenue Share by Region, 2021 (%)
Figure 68. Telefonaktiebolaget Lm Ericsson: Net Revenue, 2019-2021 ($Million)
Figure 69. Telefonaktiebolaget Lm Ericsson: Revenue Share by Segment, 2021 (%)
Figure 70. Telefonaktiebolaget Lm Ericsson: Revenue Share by Region, 2021 (%)
Figure 71. Comarch SA: Net Revenue, 2019-2021 ($Million)
Figure 72. Comarch SA: Revenue Share by Region, 2021 (%)
Figure 73. Comarch SA: Revenue Share by Segment, 2021 (%)
Figure 74. Amdocs: Net Revenue, 2019-2021 ($Million)
Executive Summary
According to the report titled, 'Convergent Billing Market,' the convergent billing market was valued at $11.5 billion in 2021, and is estimated to reach $73.2 billion by 2031, growing at a CAGR of 20.7% from 2022 to 2031.The Convergent Billing Market is likely to experience a significant growth rate of 20.7% from 2022-2031, owing to increasing market demand from on-premise segment.
New businesses are constantly being invented to reinvigorate the end-user experience. Many possibilities lie ahead in the world of billing solutions. Something like self-service billing solutions most likely will be a regular billing norm where customers can have the option to choose and switch between their billing plans and manage the accounts on their own. Overall, convergent billing solution is gaining a lot of popularity because it saves time and money. Similarly, mobile service postpaid bill and other data service charges, could all be merged into one invoice. Relatively, it also helps enterprises to provide exclusive wide-range services to a variety of new customers in the form of bundles and packages at discounted rates.
Moreover, the biggest advantage of moving to a convergent billing platform is that are able to incorporate new services a lot more easily than before. Whether it is Over the Top (OTT), Internet of Things (IoT) or something even newer, convergent billing implemented through an OCS works way better than the legacy IN or offline charging systems. A cutting-edge system that offers convergent billing is also more flexible than the aforementioned legacy systems. Such benefits are expected to offers numerous opportunities for the market growth during the forecast period.
On the contrary, convergence in billing will also lead to global innovation. Application-based services are likely to push more charging and payment transactions along with core services that are subscription based. Moreover, the numbers of payment options that are available to customers are expected to rise with more access to electronic banking services. This will automatically make the payment collection method through different payment gateways even more complicated. In such a situation, convergent billing services that are complemented with APIs can serve as an excellent resource. APIs not only help to use the services of the vendor’s payment gateways, but it also help to addressing new requirements with ease. APIs grant to easy access to vendor partnerships and capabilities without any need for wholesale customization’s in the billing software. Such factors are anticipated to propel the growth of the market in the upcoming years.
Factors such as increase in digitalization due to COVID-19 outbreak drives the growth of the market. In addition, rise in adoption of cloud-based solutions & services propel the growth of the market for future. However, security & privacy concerns among enterprises hamper the growth of the market. Furthermore, rapid changes in business model software due to the geographical expansion of the businesses is expected to provide the lucrative growth opportunities for the market during the forecast period. Moreover, advancement in technologies such as smartphones is expected to provide lucrative opportunities for the convergent billing market growth.
The convergent billing market is segmented into component, deployment mode, enterprise size and region. By component, it is bifurcated into solution and services. By deployment mode, it is divided into on-premise and cloud. By enterprise size, the market is segregated into large enterprises and small and medium-sized enterprises. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The market players operating in the convergent billing market are Amdocs, CSG Systems International, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Nokia Corporation, Optiva Inc., Oracle Corporation, Comarch SA, Sterlite Technologies Limited and Telefonaktiebolaget LM Ericsson. The players in the market have been actively engaged in the adoption various Strategies such as partnership, product launch, collaboration, acquisition and others to remain competitive and gain advantage over the competitors in the market. For instance, in September 2022, Optiva Inc., launched the first 5G telecom charging solution to be transacted through Google Cloud Marketplace. Optiva Charging Engine is pre-integrated with Google Cloud, enabling CSPs to rapidly procure the software and subsequently connect to other parts of their architecture within ninety days.
Key Market Insights
By component, the solution segment was the highest revenue contributor to the market in 2021, and is estimated to reach $45,893.89 million by 2031, with a CAGR of 19.6%. However, the services segment is estimated to be the fastest growing segment with the CAGR of 22.7% during the forecast period.By deployment mode, the on-premise segment dominated the global market share in 2021, and is estimated to reach $36,674.48 million by 2031, with a CAGR of 18.2%. However, the cloud segment is expected to be the fastest growing segment of market during the forecast period.
Based on enterprise size, the large enterprises segment was the highest revenue contributor to the market, with $7,434.28 million in 2021, and is estimated to reach $40,018.41 million by 2031, with a CAGR of 18.7%.
Region wise, North America was the highest revenue contributor, accounting for $4,161.85 million in 2021, and is estimated to reach $18,069.02 million by 2031, with a CAGR of 16.1%.
Companies Mentioned
- CSG Systems International, Inc.
- IBM Corporation
- sterlite technologies limited
- Amdocs
- Huawei Technologies Co., Ltd.
- Optiva Inc.
- Oracle Corporation
- Telefonaktiebolaget LM Ericsson
- Comarch SA
- Nokia Corporation
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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