Healthcare Workforce Management System Market Report 2025

The healthcare workforce management system market size has grown rapidly in recent years. It will grow from $2.12 billion in 2024 to $2.38 billion in 2025 at a compound annual growth rate (CAGR) of 12%. The growth in the historic period can be attributed to labor shortages, compliance requirements, focus on patient satisfaction, cost containment, population health management, demand for real-time data.

The healthcare workforce management system market size is expected to see rapid growth in the next few years. It will grow to $4.12 billion in 2029 at a compound annual growth rate (CAGR) of 14.8%. The growth in the forecast period can be attributed to telehealth expansion, focus on work-life balance, interoperability needs, emphasis on continuing education, rise of healthcare consumerism, value-based payment models. Major trends in the forecast period include cloud-based workforce management solutions, patient-centered staffing models, mobile workforce solutions, predictive analytics for workforce planning, data-driven decision-making.

The healthcare workforce management system market is experiencing growth due to the escalating need to reduce healthcare costs within the healthcare workforce. Healthcare workforce management solutions aid healthcare facilities in effectively handling workforce schedules, payrolls, time and attendance, recruiting, budgeting, and reporting. Managing hospital staff becomes challenging with fluctuations in the number of inpatients and outpatients, leading to errors in manual processes such as staff scheduling and payments based on shifts. Workforce management systems address these challenges, enabling hospital management to efficiently meet service demands, allocate labor and staff, and enhance productivity. Companies, including QGenda, are developing software such as ProviderCloud to support efficient healthcare workforce management. Consequently, the increasing focus on curtailing healthcare costs through workforce management is fueling market growth.

The growing employment in the healthcare sector is fueling the expansion of the healthcare workforce management system market. Employment in this sector encompasses various roles aimed at delivering medical services, support, and care to individuals and communities. Healthcare workforce management systems are utilized to optimize staffing, streamline scheduling, monitor employee performance, and ensure effective healthcare delivery. For instance, in June 2023, the Institute for Government, a UK-based think tank, reported a significant 31.3% increase in the number of registered nurses on the register for less than five years, rising from March 2021 to March 2023. In comparison, the total number of registered nurses grew by only 7.7% during the same period. Thus, the increasing employment in the healthcare sector is driving the growth of the healthcare workforce management system market.

Major companies in the healthcare workforce management system market are concentrating on creating innovative solutions, such as digital tools, to streamline scheduling, boost staff productivity, optimize resource allocation, and enhance overall patient care delivery. Digital tools are software applications and online platforms that facilitate various tasks, including communication, project management, data analysis, and content creation, thereby improving productivity and efficiency in both personal and professional environments. For example, in October 2023, Empeon, a US-based company specializing in workforce management solutions, introduced a Scheduling Solution aimed at optimizing healthcare workforce management. This innovative solution simplifies shift management, improves compliance with evolving regulations, and fosters flexibility among caregivers, ultimately enabling healthcare organizations to concentrate more on delivering outstanding patient care. By implementing such advanced solutions, healthcare providers can more effectively address staffing challenges and enhance overall operational efficiency.

Major companies are actively developing innovative solutions to meet evolving industry demands and enhance operational efficiency. Next-generation technology platforms, characterized by advanced, cutting-edge systems incorporating the latest technological advancements, are a key focus. For example, in October 2023, Healthcare Workforce Logistics (HWL), a US-based healthcare workforce management solutions provider, launched HWL Works. This is a flexible set of technology and advisory solutions empowering healthcare organizations to excel in a competitive workforce landscape. HWL Works combines people, processes, and technology to offer customizable solutions, addressing labor shortages through managed service programs (MSP) and vendor management systems (VMS). Specialized programs analyze workforce scenarios to craft and oversee bespoke healthcare staffing solutions based on specific organizational requirements.

In August 2024, Hearst Corporation, a US-based media company, acquired QGenda for an undisclosed sum. This acquisition is intended to optimize healthcare workforce management and enhance operational efficiency within Hearst Health. By incorporating QGenda’s innovative solutions, Hearst aims to improve patient access to care and assist healthcare providers in effectively deploying their resources. QGenda LLC is a US-based software company that specializes in healthcare workforce management systems.

Major companies operating in the healthcare workforce management system market include Mckesson Corporation, Oracle Corporation, GE Healthcare, ADP LLC, Cerner Corporation, Workday Inc., Epic Systems Corporation, Infor Inc., Nice Systems, Allscripts Healthcare Solutions Inc., Athenahealth Inc., eClinicalWorks, NextGen Healthcare Information Systems LLC, SYMPLR, Cornerstone Ondemand Inc., QGenda LLC, Greenway Health LLC, Atoss Software, AdvancedMD Inc., Allocate Software, Workforce Software Group Inc., Strata Decision Technology LLC, Kareo Inc., DrChrono Inc., ActiveOps plc, Timeware, Ultimate Software Group Inc.

North America was the largest region in the healthcare workforce management system market in 2024. The regions covered in the healthcare workforce management system market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the healthcare workforce management system market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Healthcare workforce management is a process aimed at enhancing an organization's performance and competency levels. It involves managing the healthcare workforce, overseeing tracking and scheduling, accounting and payroll management, and handling time and attendance on a daily basis. With features and automated processes encompassing service management, performance and training management, recruiting, budgeting, forecasting, scheduling, and reporting, healthcare workforce management provides a diverse range of functionalities in various fields.

The primary types of healthcare workforce management solutions are software and services. Software in healthcare workforce management systems includes time and attendance, HR and payroll, talent management, and analytics software. Talent management involves attracting, selecting, and retaining employees through various HR processes spanning the employee life cycle. Workforce planning, employee engagement, learning and development, performance management, recruiting, onboarding, succession, and retention fall under talent management. Healthcare workforce management systems are delivered through web-based, cloud-based, and on-premise modes. These systems find extensive use in nursing homes, long-term care centers, hospitals, and other healthcare institutions.

The healthcare workforce management system market research report is one of a series of new reports that provides healthcare workforce management system market statistics, including healthcare workforce management system industry global market size, healthcare workforce management system market regional shares, competitors with a healthcare workforce management system market share, detailed healthcare workforce management system market segments, healthcare workforce management system market trends and healthcare workforce management system market opportunities, and any further data you may need to thrive in the healthcare workforce management system industry. This healthcare workforce management system market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The healthcare workforce management market includes revenues earned by entities by providing services such as standalone software, time and attendance, HR and payroll, scheduling, talent management, integrated software. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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