Restaurant Point of Sale Terminal Global Market Report 2024

Restaurant point of sale (POS) terminals serve the purpose of expediting service by taking orders directly at the table and promptly generating Kitchen Order Tickets (KOTs). Restaurants employ POS systems to enhance operational efficiency, minimize billing time, monitor order fulfillment times, and reduce errors in orders, especially during peak hours. These systems encompass tasks like payroll management, inventory control, sales figure recording, and billing to ensure seamless business operations. POS terminal systems are seamlessly integrated with online ordering, E-wallets, table reservations, loyalty programs, and various other functionalities.

The primary product types in restaurant point of sale terminals are fixed and mobile. Fixed products involve the sale of POS terminals that are stationary and used for order tracking, billing, and facilitating home deliveries for customers. Different deployment modes, including cloud and on-premise, are available, encompassing various components such as software, hardware, and services. These systems find application in fast-service restaurants (FSR), quick-service restaurants (QSR), and other sectors.

The restaurant point of sale terminal market research report is one of a series of new reports that provides restaurant point of sale terminal market statistics, including restaurant point of sale terminal industry global market size, regional shares, competitors with a restaurant point of sale terminal market share, detailed restaurant point of sale terminal market segments, market trends and opportunities, and any further data you may need to thrive in the restaurant point of sale terminal industry. This restaurant point of sale terminal market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.

The restaurant point of sale terminal market size has grown strongly in recent years. It will grow from $29.57 billion in 2023 to $31.64 billion in 2024 at a compound annual growth rate (CAGR) of 7.0%. The growth observed in the historical period can be credited to improvements in transaction efficiency and accuracy, the optimization of order management processes, effective inventory management, an elevated level of customer experience, menu customization, and adherence to regulatory compliance.

The restaurant point of sale terminal market size is expected to see strong growth in the next few years. It will grow to $42.79 billion in 2028 at a compound annual growth rate (CAGR) of 7.8%. The anticipated growth in the forecast period can be ascribed to factors such as the implementation of customer loyalty programs, data-driven personalization, improved offline capabilities, a focus on sustainability and green initiatives, and initiatives for global expansion with multi-language support. Significant trends in the forecast period encompass the integration with online ordering platforms, the adoption of contactless payments, enhanced integration with kitchen displays, an emphasis on customer relationship management (CRM), the utilization of self-service kiosks and ordering stations, and a heightened emphasis on customization and scalability.

The anticipated surge in demand for mobile POS systems is set to drive the growth of the restaurant POS terminal market. Mobile POS systems encompass wireless and smartphone-related devices that seamlessly execute cash register and electronic POS terminal functions wirelessly. The escalating use of mobile POS systems consequently fuels the demand for restaurant point-of-sale terminals, with businesses increasingly adopting these systems. According to Emizen Tech, an India-based company providing industrial processes and technologies, the prevalence of mobile eWallets for payments rose from 900 million to 1.48 billion in 2021 due to the pandemic. Mobile wallets were utilized in 25.7% of POS transactions, and a further increase of 33.4% is anticipated within three years. The utilization of QR codes for payment also saw an upsurge, reaching 1.5 billion users. Therefore, the growing demand for mobile POS systems acts as a catalyst for the restaurant POS terminal market.

The expanding demand for restaurants is poised to drive the restaurant POS terminal market. Restaurants, as establishments where customers purchase and consume meals, are experiencing increased patronage. Restaurant point-of-sale (POS) terminals play a crucial role in facilitating transactions and managing the overall restaurant operation, covering both the front of the house (FOH) and back of the house (BOH) operations. According to the National Restaurant Association, a US-based restaurant industry business association, it is estimated that the restaurant industry's sales will reach $899 billion in 2023. Thus, the burgeoning demand for restaurants is a significant driver for the growth of the restaurant POS terminal market.

Technological advancements are emerging as a prominent trend in the restaurant POS terminal market, with major companies focusing on innovative technological solutions to meet consumer demands and enhance their market position. For instance, Openbravo, a Spain-based cloud-based software provider specializing in retail and restaurants, introduced a Point-of-Sale (POS) system tailored for quick service restaurants and fast-casual establishments. This cloud-based POS system is designed to provide speed, customer service, and operational efficiency, particularly suitable for multi-location quick-service and fast-casual restaurants due to its scalable architecture feature.

Major players in the restaurant POS terminal market are concentrating on introducing advanced mobile restaurant POS platforms to gain a competitive advantage. An advanced mobile restaurant Point of Sale (POS) platform serves as a comprehensive software solution, empowering restaurants to efficiently manage orders, payments, inventory, and customer interactions through mobile devices. In May 2022, Square, a US-based financial services platform, launched the Mobile Restaurant POS Platform. This platform enhances servers' order-taking capabilities and has proven effective in managing large numbers of tables for establishments using Square for Restaurants.

In September 2022, PNC Financial Services Group Inc. acquired Linga POS LLC, a US-based point-of-sale (POS) and payment solutions company, for an undisclosed amount. This strategic acquisition aims to enhance PNC's ability to serve clients in the hotel and restaurant industries by expanding the bank's digital resources.

Major companies operating in the in the restaurant point of sale terminal market report are Squirrel Systems Ltd., Verifone Systems Inc., NCR Corporation, Revel Systems Inc., Aireus Inc., Dinerware Inc., Posist Technologies Pvt. Ltd., Epos Now Ltd., Alchemy Web Private Limited, Touch Bistro Inc., Oracle Corporation, Diebold Nixdorf Inc., Hewlett-Packard Development Company L. P., Ingenico Group, Lavu Inc., Cake Corporation, Mad Mobile Inc., Square Inc., Toast Inc., Brightpearl Limited, Lightspeed POS Inc., Clover Network Inc., PayPal Holdings Inc., SpotOn Inc., Loyverse Inc., Upserve Inc., ShopKeep Inc., Harbortouch Inc., AccuPOS Inc., Future POS LLC, Heartland Payment Systems Inc.

North America was the largest region in the restaurant point of sale terminal market in 2023. The regions covered in the restaurant point of sale terminal market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the restaurant point of sale terminal market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The restaurant point of sale terminal market includes revenues earned by entities by providing flexible payment processing services, open table management, interactive reservations system, kitchen display systems. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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