Cloud Point of Sale (POS) Market Report 2025

The cloud point of sale (POS) market size has grown exponentially in recent years. It will grow from $6.9 billion in 2024 to $8.37 billion in 2025 at a compound annual growth rate (CAGR) of 21.3%. The growth in the historic period can be attributed to shift to cloud computing, mobile commerce and omnichannel retailing, cost efficiency and scalability, rapid deployment and updates, integration with other cloud services.

The cloud point of sale (POS) market size is expected to see exponential growth in the next few years. It will grow to $20.67 billion in 2029 at a compound annual growth rate (CAGR) of 25.3%. The growth in the forecast period can be attributed to increasing emphasis on data security and privacy, mobile payments and contactless transactions, scalability and flexibility for business growth, integration with e-commerce platforms, global expansion of businesses. Major trends in the forecast period include real-time analytics and reporting, customization and configurability, customer engagement features, sustainability initiatives, edge computing for in-store processing.

The increasing adoption of digital payments is driving the growth of the cloud point-of-sale (POS) market. Digital payments encompass transactions made via bank transfers, mobile money, and payment cards, including debit, credit, and prepaid cards. The declining use of cash, the development of user-friendly payment portals, and government initiatives supporting transparent payment gateways have all contributed to the rising popularity of digital payments worldwide. This surge in digital payment acceptance is likely to enhance the utilization of cloud POS systems, as they serve as essential tools for processing payments over the internet. According to the Reserve Bank of India's (RBI) recent annual report for FY 2023-24, digital transactions in India have shown substantial growth. Approximately 80% of all digital transactions in the country were carried out through the Unified Payments Interface (UPI), with UPI's share of total digital payments rising from 73.4% in FY 2022-23 to 79.7% in FY 2023-24. Consequently, the expansion of digital payments is expected to increase demand for the cloud point-of-sale market during the forecast period.

The increasing demand for e-commerce applications is anticipated to drive the growth of the cloud point-of-sale (POS) market. E-commerce refers to the electronic transfer of funds and data, typically via the internet, along with the buying and selling of goods and services. Cloud POS enhances e-commerce applications by allowing them to seamlessly operate both online and in-store while quickly adapting to market changes. It also simplifies the integration of various payment options within e-commerce applications. For example, in September 2022, the International Trade Administration, a U.S.-based Department of Commerce agency, reported that consumer e-commerce constituted 30% of the UK's overall retail market, an increase from 20% in 2020. Additionally, in 2021, 82% of UK residents made at least one purchase online. Thus, the rising demand for e-commerce applications is contributing to the growth of the cloud POS market.

Technological advancement is emerging as a significant trend in the cloud point-of-sale (POS) market. Recent developments in innovative technologies such as AI, IoT, cloud computing, and big data have greatly impacted the cloud POS sector. Companies in this field are increasingly concentrating on creating technologically advanced systems that offer improved operational efficiency and cost-effectiveness. For example, in August 2022, Toast, Inc., a Boston-based provider of cloud-based restaurant management software, announced updates to its Toast POS System. This fully integrated platform is designed to enhance restaurant operations and includes features for digital ordering, guest management, kitchen display systems, and payment processing.

Major companies operating in the cloud POS market are innovating solutions, such as a new quick service POS system, to increase their profitability in the market. A quick service POS system is a streamlined point-of-sale solution designed for fast-paced service environments, facilitating rapid transactions and efficient order processing in quick-service restaurants or similar businesses. For instance, in June 2022, Openbravo, a Spain-based open-source retail management solution designed to help businesses manage their operations efficiently, launched a fast-service cloud POS system to meet the needs of chains of QSR and fast-casual restaurants. It help businesses keep track of their stock levels. They can monitor quantities of items sold, update inventory counts in real-time, and provide insights into which products are in demand. POS systems store transaction details, providing a record of each sale. This data can be used for reporting, analytics, and financial record-keeping.

In April 2022, POS Nation, a US-based point of sale systems and solutions provider, acquired Bottle POS for an undisclosed amount. With this acquisition, POS Nation can service its network of retail liquor clients with the Bottle POS’s cloud-based POS system, as well as extend Bottle POS sales to liquor merchants seeking an industry-specific solution. Bottle POS is a US-based cloud POS solutions provider specifically for the liquor industry. Bottle POS’s software is developed for liquor store owners and uses automation and artificial intelligence to automate the most time-consuming aspects of running a liquor shop.

Major companies operating in the cloud point of sale (POS) market include PAR Technology Corp., Cegid Group, Celerant Technology, Clover network Inc, Square Inc., Toast Inc., Lightspeed POS Inc., Revel Systems Inc., ShopKeep, Vend Limited, TouchBistro Inc., Upserve Inc., NCR Corporation, Heartland Payment Systems LLC, Shopify Inc., Oracle Corporation, Amazon Web Services Inc., Salesforce. com Inc., SAP SE, IBM Corporation, Microsoft Corporation, Google LLC, First Data Corporation, Global Payments Inc., Ingenico Group, Verifone Inc., Adyen N. V., Worldpay Inc., Fiserv Inc., Elavon Inc.

Cloud point of sale (POS) refers to an online point of sale system that enables company owners to accept payments via the internet rather than using a desktop computer. Operators can save the transaction, inventory, employee, and other company data on a remote server using cloud-based POS systems. The cloud point of sale (POS) allows company owners to run their businesses efficiently, as the transactions are made quicker and safer, and more data is tracked using cloud point of sale (POS) systems.

The main components of cloud point of sale include solutions and services. Solutions refer to rich IoT devices, advanced cloud infrastructure, industry-depth IoT platforms to streamline store operations, and others. This allows businesses to create an engaging, informed shopping experience by integrating digital, in-store, and back-office retail processes, enhancing consumer engagement and employee efficiency and enabling retail transformation. These systems and solutions are widely used by small, medium and large enterprises. These solutions and services are used by various industries including retail & e-commerce, restaurant, hospitality, transportation & logistics, entertainment & media, healthcare, and others.

The cloud point of sale (POS) market research report is one of a series of new reports that provides cloud point of sale (POS) market statistics, including cloud point of sale (POS) industry global market size, regional shares, competitors with a cloud point of sale (POS) market share, detailed cloud point of sale (POS) market segments, market trends and opportunities, and any further data you may need to thrive in the cloud point of sale (POS) industry. This cloud point of sale (POS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

North America was the largest region in the cloud point of sale (POS) market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud point of sale (pos) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the cloud point of sale (pos) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The cloud point of sale market includes revenues earned by entities by providing cashier terminal, card reader (for card payment processing), cash drawer, receipt printer, barcode (UPC) scanner, barcode printer, customer-facing display. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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