The department stores and other general merchandise stores market size has grown strongly in recent years. It will grow from $2.9 trillion in 2025 to $3.08 trillion in 2026 at a compound annual growth rate (CAGR) of 6.2%. The growth in the historic period can be attributed to rising urban population, increasing disposable income, expansion of physical retail chains, growth in consumer demand for diverse product categories, adoption of seasonal promotional campaigns.
The department stores and other general merchandise stores market size is expected to see strong growth in the next few years. It will grow to $3.97 trillion in 2030 at a compound annual growth rate (CAGR) of 6.5%. The growth in the forecast period can be attributed to shift towards e-commerce and online shopping, increasing focus on sustainable products, implementation of AI-driven retail solutions, adoption of mobile payment and loyalty programs, rising preference for discount and value-oriented retail formats. Major trends in the forecast period include expansion of omnichannel retailing, personalization and customer experience optimization, growth of private label products, integration of loyalty programs and mobile payments, seasonal and promotional sales strategy optimization.
The increasing consumer preference for personalized services is anticipated to drive the growth of the department stores and other general merchandise stores market in the coming years. Personalized services involve retail and customer engagement strategies that customize products, offers, communications, and shopping experiences according to an individual customer’s preferences, past behaviors, and requirements. The surge in demand for personalized services is fueled by evolving consumer expectations, as shoppers increasingly look for relevant interactions, tailored recommendations, and individualized engagement from the retailers they patronize. Department stores and other general merchandise stores enable personalized services by utilizing customer data, purchase histories, and behavioral insights to provide customized product assortments, targeted promotions, and personalized in-store and omnichannel experiences that improve convenience and relevance. For example, in March 2025, according to Qualtrics XM Institute, a US-based experience management and research organization, 64% of consumers globally prefer to purchase from companies that tailor their experience to their needs and desires. As a result, the growing consumer preference for personalized services is contributing to the expansion of the Department Stores And Other General Merchandise Stores market.
Major companies operating in the department stores and other general merchandise stores market are focusing on developing solutions such as premium brand marketplace integration to enhance digital reach, broaden customer access, and strengthen luxury retail presence across established e-commerce platforms. Premium brand marketplace integration involves the strategic alignment of a high-end or luxury retailer with a large-scale digital marketplace to distribute curated products through a third-party e-commerce platform. For instance, in April 2025, Saks Fifth Avenue, a US-based high-end department store retailer specializing in luxury fashion and accessories, launched a dedicated storefront on Amazon to expand its digital luxury retail presence. The Amazon storefront was designed to offer customers access to curated designer collections while maintaining Saks’ premium brand standards. It features selected luxury apparel, footwear, and accessories from globally recognized fashion houses, supported by controlled merchandising and brand-approved presentation. This initiative allows Saks to utilize Amazon’s extensive customer base and advanced e-commerce infrastructure while retaining oversight of inventory and fulfillment, improving online visibility and strengthening engagement with digitally driven luxury consumers.
In June 2023, Shoppers World, a US-based regional department store operator, acquired Forman Mills for an undisclosed amount. With this acquisition, Shoppers World intends to increase its store count and expand its geographical presence while preventing Forman Mills from potential bankruptcy. Forman Mills is a US-based warehouse-style discount retailer that focuses on providing low-priced apparel, footwear, and household goods to value-conscious shoppers.
Major companies operating in the department stores and other general merchandise stores market are Walmart Inc, Costco Wholesale Corporation, Target Corporation, Carrefour SA, Tesco PLC, Aeon Co Ltd, Suning.com Co Ltd, Amazon.com Inc, Macys Inc, Kohls Corporation, Penney OpCo LLC, Sears Holdings Corporation, Dollar General Corporation, Dollar Tree Inc, Big Lots Stores Inc, Five Below Inc, Ollies Bargain Outlet Holdings Inc, TJX Companies Inc, Ross Stores Inc, Burlington Stores Inc, El Corte Ingles SA, Marks and Spencer Group plc, John Lewis Partnership plc, Auchan Retail International, Casino Guichard Perrachon SA, Falabella SA, Cencosud SA, Hudsons Bay Company, Central Retail Corporation, Liverpool SAB de CV.
North America was the largest region in the department stores & other general merchandise stores market in 2025. Asia-Pacific was the second-largest region in the department stores & other general merchandise stores market. The regions covered in the department stores and other general merchandise stores market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the department stores and other general merchandise stores market report are China; India; Japan; Australia; Indonesia; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; Taiwan; New Zealand; UK; Germany; France; Italy; Spain; Austria; Belgium; Denmark; Finland; Ireland; Netherlands; Norway; Portugal; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa.
The department stores and other general merchandise stores market includes revenues earned by entities by providing services through discount stores, off price stores, outlet stores, and category specific stores. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
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The department stores and other general merchandise stores market size is expected to see strong growth in the next few years. It will grow to $3.97 trillion in 2030 at a compound annual growth rate (CAGR) of 6.5%. The growth in the forecast period can be attributed to shift towards e-commerce and online shopping, increasing focus on sustainable products, implementation of AI-driven retail solutions, adoption of mobile payment and loyalty programs, rising preference for discount and value-oriented retail formats. Major trends in the forecast period include expansion of omnichannel retailing, personalization and customer experience optimization, growth of private label products, integration of loyalty programs and mobile payments, seasonal and promotional sales strategy optimization.
The increasing consumer preference for personalized services is anticipated to drive the growth of the department stores and other general merchandise stores market in the coming years. Personalized services involve retail and customer engagement strategies that customize products, offers, communications, and shopping experiences according to an individual customer’s preferences, past behaviors, and requirements. The surge in demand for personalized services is fueled by evolving consumer expectations, as shoppers increasingly look for relevant interactions, tailored recommendations, and individualized engagement from the retailers they patronize. Department stores and other general merchandise stores enable personalized services by utilizing customer data, purchase histories, and behavioral insights to provide customized product assortments, targeted promotions, and personalized in-store and omnichannel experiences that improve convenience and relevance. For example, in March 2025, according to Qualtrics XM Institute, a US-based experience management and research organization, 64% of consumers globally prefer to purchase from companies that tailor their experience to their needs and desires. As a result, the growing consumer preference for personalized services is contributing to the expansion of the Department Stores And Other General Merchandise Stores market.
Major companies operating in the department stores and other general merchandise stores market are focusing on developing solutions such as premium brand marketplace integration to enhance digital reach, broaden customer access, and strengthen luxury retail presence across established e-commerce platforms. Premium brand marketplace integration involves the strategic alignment of a high-end or luxury retailer with a large-scale digital marketplace to distribute curated products through a third-party e-commerce platform. For instance, in April 2025, Saks Fifth Avenue, a US-based high-end department store retailer specializing in luxury fashion and accessories, launched a dedicated storefront on Amazon to expand its digital luxury retail presence. The Amazon storefront was designed to offer customers access to curated designer collections while maintaining Saks’ premium brand standards. It features selected luxury apparel, footwear, and accessories from globally recognized fashion houses, supported by controlled merchandising and brand-approved presentation. This initiative allows Saks to utilize Amazon’s extensive customer base and advanced e-commerce infrastructure while retaining oversight of inventory and fulfillment, improving online visibility and strengthening engagement with digitally driven luxury consumers.
In June 2023, Shoppers World, a US-based regional department store operator, acquired Forman Mills for an undisclosed amount. With this acquisition, Shoppers World intends to increase its store count and expand its geographical presence while preventing Forman Mills from potential bankruptcy. Forman Mills is a US-based warehouse-style discount retailer that focuses on providing low-priced apparel, footwear, and household goods to value-conscious shoppers.
Major companies operating in the department stores and other general merchandise stores market are Walmart Inc, Costco Wholesale Corporation, Target Corporation, Carrefour SA, Tesco PLC, Aeon Co Ltd, Suning.com Co Ltd, Amazon.com Inc, Macys Inc, Kohls Corporation, Penney OpCo LLC, Sears Holdings Corporation, Dollar General Corporation, Dollar Tree Inc, Big Lots Stores Inc, Five Below Inc, Ollies Bargain Outlet Holdings Inc, TJX Companies Inc, Ross Stores Inc, Burlington Stores Inc, El Corte Ingles SA, Marks and Spencer Group plc, John Lewis Partnership plc, Auchan Retail International, Casino Guichard Perrachon SA, Falabella SA, Cencosud SA, Hudsons Bay Company, Central Retail Corporation, Liverpool SAB de CV.
North America was the largest region in the department stores & other general merchandise stores market in 2025. Asia-Pacific was the second-largest region in the department stores & other general merchandise stores market. The regions covered in the department stores and other general merchandise stores market report are Asia-Pacific, South East Asia, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the department stores and other general merchandise stores market report are China; India; Japan; Australia; Indonesia; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; Taiwan; New Zealand; UK; Germany; France; Italy; Spain; Austria; Belgium; Denmark; Finland; Ireland; Netherlands; Norway; Portugal; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa.
The department stores and other general merchandise stores market includes revenues earned by entities by providing services through discount stores, off price stores, outlet stores, and category specific stores. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 1-3 business days.
Table of Contents
1. Executive Summary
2. Department Stores and Other General Merchandise Stores Market Characteristics
3. Department Stores and Other General Merchandise Stores Market Supply Chain Analysis
4. Global Department Stores and Other General Merchandise Stores Market Trends and Strategies
5. Department Stores and Other General Merchandise Stores Market Analysis of End Use Industries
7. Global Department Stores and Other General Merchandise Stores Strategic Analysis Framework, Current Market Size, Market Comparisons and Growth Rate Analysis
8. Global Department Stores and Other General Merchandise Stores Total Addressable Market (TAM) Analysis for the Market
9. Department Stores and Other General Merchandise Stores Market Segmentation
10. Department Stores and Other General Merchandise Stores Market Regional and Country Analysis
11. Asia-Pacific Department Stores and Other General Merchandise Stores Market
12. China Department Stores and Other General Merchandise Stores Market
13. India Department Stores and Other General Merchandise Stores Market
14. Japan Department Stores and Other General Merchandise Stores Market
15. Australia Department Stores and Other General Merchandise Stores Market
16. Indonesia Department Stores and Other General Merchandise Stores Market
17. South Korea Department Stores and Other General Merchandise Stores Market
18. Bangladesh Department Stores and Other General Merchandise Stores Market
19. Thailand Department Stores and Other General Merchandise Stores Market
20. Vietnam Department Stores and Other General Merchandise Stores Market
21. Malaysia Department Stores and Other General Merchandise Stores Market
22. Singapore Department Stores and Other General Merchandise Stores Market
23. Philippines Department Stores and Other General Merchandise Stores Market
24. Hong Kong Department Stores and Other General Merchandise Stores Market
25. New Zealand Department Stores and Other General Merchandise Stores Market
26. Taiwan Department Stores and Other General Merchandise Stores Market
27. South East Asia Department Stores and Other General Merchandise Stores Market
28. Western Europe Department Stores and Other General Merchandise Stores Market
29. UK Department Stores and Other General Merchandise Stores Market
30. Germany Department Stores and Other General Merchandise Stores Market
31. France Department Stores and Other General Merchandise Stores Market
32. Italy Department Stores and Other General Merchandise Stores Market
33. Spain Department Stores and Other General Merchandise Stores Market
34. Austria Department Stores and Other General Merchandise Stores Market
35. Belgium Department Stores and Other General Merchandise Stores Market
36. Denmark Department Stores and Other General Merchandise Stores Market
37. Finland Department Stores and Other General Merchandise Stores Market
38. Ireland Department Stores and Other General Merchandise Stores Market
39. Netherlands Department Stores and Other General Merchandise Stores Market
40. Norway Department Stores and Other General Merchandise Stores Market
41. Portugal Department Stores and Other General Merchandise Stores Market
42. Sweden Department Stores and Other General Merchandise Stores Market
42. Switzerland Department Stores and Other General Merchandise Stores Market
43. Eastern Europe Department Stores and Other General Merchandise Stores Market
44. Russia Department Stores and Other General Merchandise Stores Market
45. Czech Republic Department Stores and Other General Merchandise Stores Market
46. Poland Department Stores and Other General Merchandise Stores Market
47. Romania Department Stores and Other General Merchandise Stores Market
48. Ukraine Department Stores and Other General Merchandise Stores Market
49. North America Department Stores and Other General Merchandise Stores Market
50. USA Department Stores and Other General Merchandise Stores Market
51. Canada Department Stores and Other General Merchandise Stores Market
52. Mexico Department Stores and Other General Merchandise Stores Market
53. South America Department Stores and Other General Merchandise Stores Market
54. Brazil Department Stores and Other General Merchandise Stores Market
55. Chile Department Stores and Other General Merchandise Stores Market
56. Argentina Department Stores and Other General Merchandise Stores Market
57. Colombia Department Stores and Other General Merchandise Stores Market
58. Peru Department Stores and Other General Merchandise Stores Market
59. Middle East Department Stores and Other General Merchandise Stores Market
60. Saudi Arabia Department Stores and Other General Merchandise Stores Market
61. Israel Department Stores and Other General Merchandise Stores Market
62. Iran Department Stores and Other General Merchandise Stores Market
63. Turkey Department Stores and Other General Merchandise Stores Market
64. United Arab Emirates Department Stores and Other General Merchandise Stores Market
65. Africa Department Stores and Other General Merchandise Stores Market
66. Egypt Department Stores and Other General Merchandise Stores Market
67. Nigeria Department Stores and Other General Merchandise Stores Market
68. South Africa Department Stores and Other General Merchandise Stores Market
70. Department Stores and Other General Merchandise Stores Market Competitive Landscape and Company Profiles
71. Department Stores and Other General Merchandise Stores Market Other Major and Innovative Companies
74. Department Stores and Other General Merchandise Stores Market High Potential Countries, Segments and Strategies
75. Appendix
Executive Summary
Department Stores and Other General Merchandise Stores Market Global Report 2026 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses department stores and other general merchandise stores market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for department stores and other general merchandise stores? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The department stores and other general merchandise stores market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, total addressable market (TAM), market attractiveness score (MAS), competitive landscape, market shares, company scoring matrix, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market. This section also examines key products and services offered in the market, evaluates brand-level differentiation, compares product features, and highlights major innovation and product development trends.
- The supply chain analysis section provides an overview of the entire value chain, including key raw materials, resources, and supplier analysis. It also provides a list competitor at each level of the supply chain.
- The updated trends and strategies section analyses the shape of the market as it evolves and highlights emerging technology trends such as digital transformation, automation, sustainability initiatives, and AI-driven innovation. It suggests how companies can leverage these advancements to strengthen their market position and achieve competitive differentiation.
- The regulatory and investment landscape section provides an overview of the key regulatory frameworks, regularity bodies, associations, and government policies influencing the market. It also examines major investment flows, incentives, and funding trends shaping industry growth and innovation.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.
- The total addressable market (TAM) analysis section defines and estimates the market potential compares it with the current market size, and provides strategic insights and growth opportunities based on this evaluation.
- The market attractiveness scoring section evaluates the market based on a quantitative scoring framework that considers growth potential, competitive dynamics, strategic fit, and risk profile. It also provides interpretive insights and strategic implications for decision-makers.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
- Expanded geographical coverage includes Taiwan and Southeast Asia, reflecting recent supply chain realignments and manufacturing shifts in the region. This section analyzes how these markets are becoming increasingly important hubs in the global value chain.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The company scoring matrix section evaluates and ranks leading companies based on a multi-parameter framework that includes market share or revenues, product innovation, and brand recognition.
Report Scope
Markets Covered:
1) By Type: Department Stores; Other General Merchandise Stores2) By Ownership: Retail Chain; Independent Retailer
3) By License: Branded; Brand Licensed; Unbranded
Subsegments:
1) By Department Stores: Full-Line Department Stores; Discount Department Stores; Specialty Department Stores; Other Department Stores2) By Other General Merchandise Stores: Warehouse Clubs; Supercenters; Convenience Stores; Variety Stores; Dollar Stores; Online General Merchandise Stores; Other General Merchandise Retailers
Companies Mentioned: Walmart Inc; Costco Wholesale Corporation; Target Corporation; Carrefour SA; Tesco PLC; Aeon Co Ltd; Suning.com Co Ltd; Amazon.com Inc; Macys Inc; Kohls Corporation; Penney OpCo LLC; Sears Holdings Corporation; Dollar General Corporation; Dollar Tree Inc; Big Lots Stores Inc; Five Below Inc; Ollies Bargain Outlet Holdings Inc; TJX Companies Inc; Ross Stores Inc; Burlington Stores Inc; El Corte Ingles SA; Marks and Spencer Group plc; John Lewis Partnership plc; Auchan Retail International; Casino Guichard Perrachon SA; Falabella SA; Cencosud SA; Hudsons Bay Company; Central Retail Corporation; Liverpool SAB de CV
Countries: China; India; Japan; Australia; Indonesia; South Korea; Bangladesh; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; Taiwan; New Zealand; UK; Germany; France; Italy; Spain; Austria; Belgium; Denmark; Finland; Ireland; Netherlands; Norway; Portugal; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa.
Regions: Asia-Pacific; South East Asia; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: Word, PDF or Interactive Report + Excel Dashboard
Added Benefits:
- Bi-Annual Data Update
- Customisation
- Expert Consultant Support
Companies Mentioned
The companies featured in this Department Stores and Other General Merchandise Stores market report include:- Walmart Inc
- Costco Wholesale Corporation
- Target Corporation
- Carrefour SA
- Tesco PLC
- Aeon Co Ltd
- Suning.com Co Ltd
- Amazon.com Inc
- Macys Inc
- Kohls Corporation
- Penney OpCo LLC
- Sears Holdings Corporation
- Dollar General Corporation
- Dollar Tree Inc
- Big Lots Stores Inc
- Five Below Inc
- Ollies Bargain Outlet Holdings Inc
- TJX Companies Inc
- Ross Stores Inc
- Burlington Stores Inc
- El Corte Ingles SA
- Marks and Spencer Group plc
- John Lewis Partnership plc
- Auchan Retail International
- Casino Guichard Perrachon SA
- Falabella SA
- Cencosud SA
- Hudsons Bay Company
- Central Retail Corporation
- Liverpool SAB de CV
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 250 |
| Published | January 2026 |
| Forecast Period | 2026 - 2030 |
| Estimated Market Value ( USD | $ 3.08 Trillion |
| Forecasted Market Value ( USD | $ 3.97 Trillion |
| Compound Annual Growth Rate | 6.5% |
| Regions Covered | Global |
| No. of Companies Mentioned | 30 |
