The use of RPA in insurance companies helps to achieve cost savings and efficiency in work by automating repetitive and manual tasks, such as data entry, policy processing, claims handling, and customer service. Therefore, such automation helps to free up employees to focus on higher-value activities, while RPA manages the time-consuming and repetitive tasks. Moreover, the use of RPA can improve the accuracy and consistency of data analysis, which can lead to more informed and effective business decisions. Thus, these are few of the factors that propel the growth of the RPA in insurance market. However, data security and privacy are major concerns in the implementation of RPA in the insurance industry. The insurance industry majorly deals with a significant amount of sensitive customer data, including personal information and financial details, which must be protected against unauthorized access and breaches. Therefore, such factors act as a restraint for the growth of the market. On the contrary, the reduced operational cost is an opportunity for RPA in the insurance market, as a greater number of insurers can adopt using RPA for claim settlements and other related work. In addition, by use of RPA in insurance leads to more accurate and speedy claim processing. Thus, such factors are likely to propel RPA in insurance market to new heights.
The RPA in insurance market is segmented on the basis of component, deployment mode, enterprise size, application, and region. By component, it is bifurcated into solution and service. By deployment mode, it is divided into on-premise and cloud. By enterprise size, it is classified into large enterprise and small & medium-sized enterprises. By application, it is categorized into claims processing, insurance underwriting, regulatory compliance, finance & accounts, and others. By region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in RPA in insurance market such as Aspire Systems, Automation Anywhere, Inc., Dynpro, Fidel Technologies, Infosys Limited, Opteamix, Pegasystems, Inc., Royal Cyber Inc., UiPath, and Vuram. These players have adopted various strategies to increase their market penetration and strengthen their position in the RPA in insurance industry.
Key benefits for stakeholders
- The study provides in-depth analysis of the global RPA in insurance market along with the current & future trends to illustrate the imminent investment pockets.
- Information about key drivers, restrains, & opportunities and their impact analysis on the global RPA in insurance market size are provided in the report.
- Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
- The quantitative analysis of the global RPA in insurance market from 2022 to 2031 is provided to determine the market potential.
Key Market Segments
By Component
- Solution
- Service
By Deployment Mode
- On-Premise
- Cloud
By Enterprise Size
- Large Enterprise
- Small and Medium-sized Enterprises
By Application
- Claims Processing
- Insurance Underwriting
- Regulatory Compliance
- Finance and Accounts
- Others
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- Fidel Technologies
- Infosys Limited
- Vuram
- Opteamix
- Automation Anywhere, Inc.
- Aspire Systems
- Dynpro
- Royal Cyber Inc.
- Pegasystems, Inc.
- UiPath
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Table of Contents
Executive Summary
According to the report titled, “RPA in Insurance Market," the rpa in insurance market was valued at $98.56 million in 2021, and is estimated to reach $1.2 billion by 2031, growing at a CAGR of 28.3% from 2022 to 2031.The RPA in Insurance Market is likely to experience a significant growth rate of 28.3% from 2022-2031 owing to increasing market demand from large enterprises segment.
RPA (Robotic Process Automation) in insurance refers to the use of software robots or virtual assistants to automate repetitive and time-consuming tasks in the insurance industry. This technology is used to handle processes such as claims processing, policy administration, underwriting, customer service, and compliance. Moreover, RPA software can be programmed to perform a variety of tasks in the insurance industry, such as claims processing, policy administration, underwriting, customer service, and data entry. These tasks includes document processing, data extraction and validation, email handling, record keeping, and other routine tasks. In addition, it also streamlines the everyday business processes that drain workers’ time, energy and morale. By deploying RPA bots across multiple systems, insurers can improve accuracy and efficiency, freeing up human resources for more strategic tasks.
Key factors driving the growth of the RPA in insurance market include factors such as the Cost savings and efficiency improvement and improved customer experience has led to improved customer service, faster processing times, and a more efficient and streamlined customer experience, which in turn is driving the demand for RPA in insurances. In addition, the pandemic has led to an increase in demand for automation technologies, including RPA, as insurers look to streamline their operations and reduce costs. Furthermore, RPA helps in insurance for better decision-making through data analysis by automating the collection, organization, and analysis of large amounts of data. This enables insurance companies to quickly identify patterns and trends, and make informed decisions based on the insights gained from the data. Moreover, the increasing amount of data generated by insurance companies and the need for more efficient and accurate analysis have driven this trend. In addition, RPA also eliminates the need for manual data entry and reduces the risk of errors, further improving the efficiency and accuracy of processes. It helps to deploy quickly and cost-effectively, and can easily scale to meet the changing needs of the business. Furthermore, with help of RPA a company can gather and analyze customer data to provide more personalized interactions and recommendations, enhancing the overall customer experience. However, Data security and privacy are major concerns in the implementation of RPA in the insurance market. The insurance industry deals with a significant amount of sensitive customer data, including personal information and financial details, which must be protected against unauthorized access and breaches. Moreover, the industry handles sensitive information such as personal and financial data, which must be protected from unauthorized access, breaches, and theft. In addition, implementing RPA can be expensive and may require a significant investment in technology and resources, which can be a restraint for the RPA in insurance market.
The market also offers growth opportunities to the key players in the market since there is a significant opportunity for reduced operational cost, automating manual, repetitive tasks and reducing errors, RPA can help insurance companies to save on labor and operational costs, freeing up resources for other value-adding activities. Furthermore, the improved efficiency and accuracy offered by RPA can also reduce costs associated with errors and inefficiencies. In addition, auto claim processing in the insurance industry refers to the use of technology, such as RPA, to automate the handling and resolution of insurance claims. This process typically involves the use of software robots to perform tasks such as data entry, document handling, and claim adjudication. Thus, these factors are expected to offer lucrative growth opportunities for the RPA in insurance market in the upcoming years.
The RPA in insurance market is segmented on the basis of component, deployment mode, enterprise size, application and region. Based on component, it is segmented into solution and service. By deployment mode, it is segmented into on-premise and cloud. By enterprise size, it is segmented into large enterprise and small and medium-sized enterprises. By application, it is segmented into claims processing, insurance underwriting, regulatory compliance, finance and accounts, and others. By region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in the RPA in insurance market such as Aspire Systems, Automation Anywhere, Inc., Dynpro, Fidel Technologies, Infosys Limited, Opteamix, Pegasystems, Inc., Royal Cyber Inc., UiPath and Vuram. These players have adopted various strategies to increase their market penetration and strengthen their position in the RPA in insurance industry.
Key Market Insights
- By component, the solution segment led the RPA in insurance market in terms of revenue in 2021.
- By deployment mode, the on-premise segment accounted for the highest RPA in insurance market share in 2021.
- By enterprise size, the large enterprise segment accounted for the highest RPA in insurance market share in 2021.
- By application, the claims processing segment accounted for the highest RPA in insurance market share in 2021.
- By region, North America generated the highest revenue in 2021.
Companies Mentioned
- Fidel Technologies
- Infosys Limited
- Vuram
- Opteamix
- Automation Anywhere, Inc.
- Aspire Systems
- Dynpro
- Royal Cyber Inc.
- Pegasystems, Inc.
- UiPath
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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