Telecom Billing and Revenue Management Market Report 2025

The telecom billing and revenue management market size has grown rapidly in recent years. It will grow from $22.72 billion in 2024 to $25.58 billion in 2025 at a compound annual growth rate (CAGR) of 12.6%. The growth in the historic period can be attributed to mobile subscriber growth, expansion of telecommunication services, increased complexity in pricing plans, customer demand for personalization, globalization of telecom operations, shift to prepaid billing models.

The telecom billing and revenue management market size is expected to see rapid growth in the next few years. It will grow to $45.03 billion in 2029 at a compound annual growth rate (CAGR) of 15.2%. The growth in the forecast period can be attributed to monetization of digital services, telecom industry consolidation, focus on customer experience, digital transformation initiatives, zero-rating and sponsored data, elastic charging systems. Major trends in the forecast period include convergence of services, subscription-based models, advanced analytics and ai, customer experience enhancement, blockchain integration, collaboration and partnerships.

The anticipated growth in mobile and internet subscribers is expected to drive the expansion of the telecom billing and revenue management market. A mobile and internet subscriber refers to each individual who subscribes to or is authorized to access an STE Service delivered via the Internet. Telecom billing and revenue management systems are utilized by digital service providers and telecommunication companies to enhance operational efficiency by optimizing telecom networks. For example, in August 2023, the UK Parliament reported that by 2050, there will be an estimated 24 billion interconnected devices globally. In the UK, the number of smartphone users is projected to reach 61 million by 2024. Thus, the rising number of mobile and internet subscribers is fueling growth in the telecom billing and revenue management market.

The increasing prevalence of Internet of Things (IoT) devices is likely to enhance the growth of the telecom billing and revenue management market moving forward. IoT devices are nonstandard computing devices capable of connecting to a network wirelessly to provide data. IoT services typically involve complex billing models, including pay-as-you-go, tiered pricing, and subscription-based plans. As a result, telecom billing and revenue management systems must support these varied billing structures to meet the diverse requirements of IoT deployments. For instance, in September 2024, a report by IoT Analytics, a Germany-based strategic business intelligence firm, indicated that by the end of 2023, there were 16.6 billion connected IoT devices, reflecting a 15% increase from 2022. IoT Analytics anticipates this number will grow by 13%, reaching 18.8 billion devices by the end of 2024. Therefore, the growing number of IoT devices is propelling the telecom billing and revenue management market's growth.

Technological advancement emerges as a prominent trend in the telecom billing and revenue management market, with companies investing in solutions that incorporate artificial intelligence, big data analytics, and machine learning. Amdocs, for example, introduced the Amdocs Freestyle Billing solution in February 2022, aiming to modernize billing systems and provide a flexible, future-proofed offering. This solution addresses new capabilities enabled by 5G, offering a comprehensive approach to flexible monetization. It allows for a variety of billing options and business models based on individual preferences, ultimately empowering service providers to automate and optimize the customer experience in the evolving landscape.

Prominent companies in the telecom billing and revenue management market are strategically emphasizing product development, with a particular focus on cloud-based revenue management solutions, as a key initiative to maintain their market position. These solutions leverage cloud computing technology to enable businesses to efficiently manage revenue streams and optimize pricing strategies. In September 2022, Nexign, a Russia-based provider of business support systems (BSS) solutions, introduced Nexign Revenue Management. This cutting-edge solution, built on microservices architecture and cloud-native principles, empowers communication service providers (CSPs) to maximize their revenue potential. Nexign Revenue Management offers a unified platform for overseeing the complete revenue generation process across various industries. Its cloud-native design ensures operational flexibility and the optimization of business processes. The solution is tailored to support the monetization of 5G services, providing operators with unparalleled flexibility to capitalize on emerging monetization models and a diverse range of services beyond traditional connectivity. Covering key aspects such as charging, policy management, billing, and collection management, the solution is adaptable to various telecom services, digital subscriptions, and third-party products.

In July 2022, Envestnet, Inc., a US-based financial technology company, acquired Redi2 Technologies for an undisclosed amount. This acquisition is intended to strengthen Envestnet's financial wellness ecosystem by incorporating advanced revenue management and billing solutions, modernizing its back-office functions, and establishing itself as a leading provider of revenue and billing tools within the financial services sector. Redi2 Technologies is a US-based provider of revenue management and hosted fee-billing solutions tailored specifically for the global financial services industry.

Major companies operating in the telecom billing and revenue management market are Accenture PLC, Amdocs Limited, BearingPoint Europe Holdings B.V., Cerillion PLC, Comarch SA, Comviva Technologies Limited, CSG International Corporation, Enghouse Systems Limited, Huawei Technologies Co Ltd., NetCracker Technology Corporation, Optiva Inc., Oracle Corporation, SAP SE, Subex Limited, Telefonaktiebolaget LM Ericsson, Zuora Inc., Alepo Technologies Inc., Aptilo Networks Inc., AsiaInfo Technologies Limited, Formula Telecom Solutions Ltd., International Business Machines Corporation, Intracom Telecom SA, Openet Telecom Inc., Tango Telecom Ltd., Tech Mahindra Ltd., ZTE Corporation.

North America was the largest region in the telecom billing and revenue management market in 2024. The regions covered in the telecom billing and revenue management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the telecom billing and revenue management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Telecom billing and revenue management encompass a set of procedures involving communication services providers and the administration of debt collection. This comprises enterprise application software that incorporates policies and processes to facilitate telecommunications billing and revenue management.

The primary elements of telecom billing and revenue management include solutions and services. Solutions denote offerings, either standalone or integrated, of software solutions for improved performance and productivity. These solutions can be deployed through on-premises or cloud platforms and are utilized by a range of operators, including mobile operators and internet service providers.

The telecom billing and revenue management market research report is one of a series of new reports that provides telecom billing and revenue management market statistics, including telecom billing and revenue management industry global market size, regional shares, competitors with a telecom billing and revenue management market share, detailed telecom billing and revenue management market segments, market trends and opportunities, and any further data you may need to thrive in the telecom billing and revenue management industry. This telecom billing and revenue management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The telecom billing and revenue management market consists of revenues earned by entities by providing fraud management and revenue assurance software. The market value includes the value of related goods sold by the service provider or included within the service offering. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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