IoT Professional Services Global Market Report 2024

The iot professional services market size is expected to see rapid growth in the next few years. It will grow to $266.35 billion in 2028 at a compound annual growth rate (CAGR) of 12.2%. The growth in the forecast period can be attributed to 5g adoption, growing emphasis on improving customer experience, proliferation of smart cities, rise of autonomous devices, increasing sophistication of cyber threats. Major trends in the forecast period include digital twins, augmented reality (ar) and virtual reality (vr) integration, rise of artificial intelligence, integration of blockchain technology, human augmentation.

The iot professional services market size has grown rapidly in recent years. It will grow from $151.16 billion in 2023 to $168.05 billion in 2024 at a compound annual growth rate (CAGR) of 11.2%. The growth in the historic period can be attributed to various factors such as the growing need for connectivity, increasing security concerns, a surge in demand for professional services related to connectivity and security, the widespread adoption of smart devices, and the significant growth of e-commerce and online retail industries. These factors have played a crucial role in shaping the landscape of connectivity and security services, driving growth in these sectors.

The iot professional services market size is expected to see rapid growth in the next few years. It will grow to $266.35 billion in 2028 at a compound annual growth rate (CAGR) of 12.2%. The anticipated growth in the forecast period can be attributed to the adoption of 5G technology, an increasing emphasis on improving customer experience, the proliferation of smart cities, the rise of autonomous devices, and the increasing sophistication of cyber threats. Major trends expected in this period include the use of digital twins, the integration of augmented reality (AR) and virtual reality (VR) technologies, the rise of artificial intelligence (AI), the integration of blockchain technology, and advancements in human augmentation.

The rapidly growing number of IoT connections is driving the expansion of the IoT professional services market. IoT involves a network of physical objects equipped with sensors and software to exchange data over the internet. Professional services for IoT focus on managing and analyzing the data collected from connected devices to provide insights and enable the development of new products. DataProt reported over 10 billion active IoT devices globally in 2021, with an expected increase to 25.4 billion by 2025, indicating a significant market for IoT professional services.

The anticipated rise in industrial automation is set to propel the growth of the IoT professional services market in the foreseeable future. Industrial automation involves the utilization of control systems, such as computers or robots, to manage various processes and machinery in industries, aiming to reduce human intervention. IoT professional services play a crucial role by integrating sensors, devices, and control systems, enabling real-time data acquisition, analysis, and decision-making. Ultimately, this enhances operational efficiency and facilitates predictive maintenance in manufacturing and industrial processes. For instance, according to the World Robotics Report by the International Federation of Robotics (IFR) in 2022, there was a substantial increase in the installation of new industrial robots globally. The report indicated that 517,385 new industrial robots were installed in factories worldwide in 2021, showcasing a remarkable year-on-year growth rate of 31%. Additionally, the total number of operational robots in use globally has reached a new record of approximately 3.5 million units. Consequently, the surge in industrial automation stands as a driving force behind the growth of the IoT professional services market, as industries increasingly seek services to harness the potential of automation technologies for improved operational efficiency and maintenance.

Major players within the IoT professional services sector are innovating by introducing novel solutions such as IoT Services for Sustainability, aiming to establish a competitive edge in the market. IoT services for sustainability encompass a suite of IoT-based solutions and offerings specifically tailored to address environmental and social sustainability challenges. For instance, in May 2022, Nippon Telegraph and Telephone (NTT), a prominent Japanese telecommunications company, unveiled IoT services for sustainability - an end-to-end stack of solutions designed to assist businesses in advancing their sustainability objectives. This comprehensive suite comprises several features, including OCR Meter Reading for real-time data collection from various meters, Water Leak Management utilizing IoT technology to prevent water damage, Predictive Maintenance leveraging sensor data to anticipate operational events, and Environmental Monitoring to identify pollutants and monitor environmental conditions. Supported by NTT's LoRaWAN network, this stack ensures secure integration between IT and operational technology (OT), offering benefits such as energy cost reductions, emission reductions, operational efficiency enhancements, and improved work enablement. This launch echoes the increasing emphasis on leveraging IoT advancements to combat climate change and achieve sustainability goals.

Leading companies in the IoT professional services market are increasingly prioritizing strategic collaborations to develop new products and fortify their positions in the industry. Strategic collaborations entail mutually beneficial partnerships between independent entities working together to achieve shared goals that align with their individual strategic objectives. For example, in September 2023, Lexmark International Inc., a US-based company specializing in imaging products and laser printers, announced a collaboration with HARMAN Digital Transformation Solutions (DTS), a business unit of Harman International Industries, a US-based electronics company. Through this partnership, HARMAN will integrate Lexmark's Optra IoT technology into specific projects, combining it with AI capabilities to tackle challenges encountered by enterprises and public institutions. The collaboration aims to create innovative industrial IoT applications, including solutions for Industry 4.0, remote monitoring of manufacturing plants, medical devices, and connected products. One of the initial offerings resulting from this collaboration is an AI-powered solution designed to detect anomalies and defects in manufacturing processes, demonstrating significant improvements in inspection speed and error reduction. This partnership leverages Lexmark's expertise in IoT technology and HARMAN's domain competency and extensive integration expertise. Together, the companies are committed to delivering enhanced IoT solutions across various industries.

In April 2022, ACL Digital, a US-based technology consulting and engineering services company, acquired VOLANSYS for an undisclosed amount. This acquisition is aimed at enhancing ACL Digital's capabilities and reinforcing its position as a leading service provider in the Product Engineering, Digital Transformation, and IoT sectors. VOLANSYS, also based in the US, is known for providing end-to-end IoT professional services to enterprises and OEMs globally, covering everything from concept development to realization, testing, and deployment.

Major companies operating in the iot professional services market report are Google LLC, Microsoft Corporation, AT&T Inc., Robert Bosch GmbH, Hitachi Ltd., Amazon Web Services Inc., Siemens AG, General Electric Company, Accenture plc, IBM Corporation, Deloitte Touche Tohmatsu Limited, PricewaterhouseCoopers LLP, Cisco Systems Inc., Vodafone Group plc, Ernst & Young Global Limited, Oracle Corporation, Schneider Electric SE, Honeywell International Inc., KPMG International Ltd., Tata Consultancy Services Limited., Fujitsu Limited, NEC Corporation, NTT DATA Corporation, Capgemini SE, Cognizant Technology Solutions Corporation, Infosys Limited, DXC Technology Company, Atos SE, Wipro Limited, HCL Technologies Limited, Tech Mahindra Limited, LTIMindtree Ltd., Happiest Minds Technology Ltd.

North America was the largest region in the IoT professional services market in 2023. The regions covered in the iot professional services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the iot professional services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The IoT professional services market includes revenues earned by entities by providing device optimization services, device test and support services, connected infrastructure, digital strategy services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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