Digital Workplace Market Report 2025

The digital workplace market size has grown exponentially in recent years. It will grow from $49.17 billion in 2024 to $59.18 billion in 2025 at a compound annual growth rate (CAGR) of 20.4%. The growth in the historic period can be attributed to remote work adoption, increased use of collaboration tools, bring your own device (BYOD) policies, mobile device proliferation, cybersecurity threat landscape.

The digital workplace market size is expected to see exponential growth in the next few years. It will grow to $143.2 billion in 2029 at a compound annual growth rate (CAGR) of 24.7%. The growth in the forecast period can be attributed to endpoint detection and response (EDR) evolution, identity and access management (IAM) enhancement, focus on user education and awareness, containerization security. Major trends in the forecast period include integrated collaboration platforms, employee experience and engagement focus, shift to cloud-based digital workplace solutions, advanced digital workplace analytics, AI and automation for workflow optimization, adoption of virtual collaboration tools.

The growing adoption of cloud and enterprise mobility services among organizations is expected to fuel the expansion of the digital workplace market. Cloud services refer to a range of services provided by third-party organizations on demand via the internet, facilitating seamless business operations for client companies or customers. In contrast, enterprise mobility services enable employees to access corporate data remotely using their own devices and cloud computing, further driving the digital workplace market. Organizations are increasingly leveraging cloud services due to their benefits in optimizing business processes remotely, including the ability to manage large volumes of data for improved service delivery, cost reduction, and other advantages. For instance, in June 2024, AAG IT, a UK-based IT support services company, reported that cloud infrastructure services generated $191 billion in revenue during the 12-month period from early 2021 to early 2022. By 2025, global cloud storage is projected to reach 200 zettabytes (2 billion terabytes). Therefore, the rising adoption of cloud and enterprise mobility services will significantly contribute to the growth of the digital workplace market during the forecast period.

The digital workplace market is set to witness growth driven by the increased demand for remote work arrangements. Flexible work setups, allowing employees to operate from locations beyond their primary workplaces, have become prevalent. The digital workplace plays a crucial role in facilitating successful remote work by providing the necessary tools and technologies. According to the 2022 State of Remote Work Report by Buffer, 74% of employees in companies with 500 or fewer employees are engaged in remote work. The majority of these employees have been working remotely for two years or less, indicating a notable shift towards remote work arrangements. This growing demand for remote work is expected to be a significant contributor to the expansion of the digital workplace market.

Product innovation emerges as a key trend in the digital workplace market. Major companies in this sector are actively integrating technologies like artificial intelligence (AI) to drive product innovations, aiming to provide superior solutions and fortify their market positions. In April 2023, Smarten Spaces, a Singapore-based company specializing in digital workplace solutions, introduced Jumpree. This comprehensive digital workplace platform, integrated with Microsoft Teams, allows employees to manage office workdays, synchronize schedules with colleagues, and reserve spaces efficiently. Jumpree by Smarten Spaces innovatively facilitates room and amenity bookings, eliminating the need for additional app downloads and enhancing the overall digital workplace experience.

Major companies in the digital workplace market are concentrating on technological advancements for the New Hybrid Workplace, specifically through intuitive technology platforms. These platforms are designed to interpret and understand human intentions, thereby improving, simplifying, or accelerating various everyday interactions. For example, in February 2022, Cisco, a US-based technology conglomerate that develops, manufactures, and sells networking hardware and software, launched new technologies aimed at helping businesses quickly scale networks and digitize operations to enhance the campus experience for hybrid work. They introduced the industry's first high-end Wi-Fi 6E access points and Private 5G as a managed service. Furthermore, the newly launched Catalyst 9000X series switches, equipped with Cisco Silicon One, provide high speeds and robust security for hybrid environments. Through platforms such as DNA Spaces, DNA Center, and Meraki, Cisco empowers customers to streamline their technology requirements for hybrid work, emphasizing smart, sustainable workspaces and secure IoT at scale.

In July 2023, Johnson Controls, an Irish-based multinational conglomerate management company, successfully acquired FM:Systems for $455 million. This strategic acquisition is poised to complement Johnson Controls' prominent OpenBlue digital buildings software portfolio. The addition of FM:Systems brings cloud-based software as a service (SaaS) digital workplace management features to enhance Johnson Controls' offerings in the realm of smart building technologies. FM:Systems, the acquired company, is a US-based provider specializing in workplace management and Internet of Things (IoT) solutions designed for facility and real estate professionals. The acquisition underscores Johnson Controls' commitment to expanding its capabilities in the digital building solutions space and meeting the evolving needs of facility and real estate management.

Major companies operating in the digital workplace market are Atos Group, Cognizant, International Business Machines Corporation, Infosys Limited, Zensar Technologies Limited, Microsoft Corporation, Google LLC, Wipro Ltd., Accenture PLC, DXC Technology Company, NTT DATA Corporation, Unisys Corporation, HCL Technologies, Capgemini SE, Tata Consultancy Services Limited, Citrix Systems Inc., Hewlett Packard Enterprise LP, Fujitsu Limited, CompuCom Systems Inc., Trianz, Sonda SA, Tech Mahindra Limited, Mphasis Limited, WorkGrid Software, Axero Solutions, eXo Platform, Liferay Inc., Atlassian Corporation, Kissflow Inc., Salesforce Inc., Adobe Inc.

North America was the largest region in the digital workplace market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital workplace market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the digital workplace market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

A digital workplace refers to the digital ecosystem within a workplace that enables organizations to collaborate and communicate with employees working remotely, in a hybrid model, or in the office. This is achieved by aligning technologies and business processes to facilitate efficient and productive business operations.

The main components of a digital workplace include solutions and services. Digital workplace solutions encompass unified communication and collaboration, endpoint management, enterprise mobility, and other tools designed to optimize the collaboration experience for employees in the workplace. Deployment types for digital workplace solutions include on-premise and cloud, catering to organizations of various sizes, including large enterprises and SMEs. The user verticals for digital workplace applications span across industries such as BFSI, consumer goods and retail, telecommunications and IT services, manufacturing, healthcare and pharmaceuticals, government and public sector, media and entertainment, and other sectors.

The digital workplace market research report is one of a series of new reports that provides digital workplace market statistics, including digital workplace industry global market size, regional shares, competitors with a data-centric security market share, detailed digital workplace market segments, market trends and opportunities, and any further data you may need to thrive in the digital workplace industry. This digital workplace market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The digital workplace market includes revenues earned by entities by unified communication and collaboration, unified endpoint management, enterprise mobility and management, professional services and managed services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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