Telecom Managed Services Market Report 2025

The telecom managed services market size has grown rapidly in recent years. It will grow from $25.82 billion in 2024 to $29.7 billion in 2025 at a compound annual growth rate (CAGR) of 15%. The growth in the historic period can be attributed to network complexity, focus on core business functions, cost optimization, growing subscriber base, globalization of telecom operations, rapid expansion of mobile services, competitive market dynamics.

The telecom managed services market size is expected to see rapid growth in the next few years. It will grow to $51.15 billion in 2029 at a compound annual growth rate (CAGR) of 14.6%. The growth in the forecast period can be attributed to focus on quality of service, focus on customer experience management, cybersecurity concerns, demand for network analytics, network slicing implementation, focus on sustainability and green telecom. Major trends in the forecast period include technological convergence, 5g deployment and network modernization, cloud-native and edge computing integration, internet of things (IoT) connectivity management, ai and machine learning for predictive analytics, network function outsourcing, cross-industry collaboration.

The rise in internet penetration is expected to boost demand for telecom managed services during the forecast period. This increase in internet access is primarily driven by the growing use of smartphones and the expanding influence of social networking sites. The rapidly increasing number of internet users generates a high demand for managed services related to contracts, billing, legacy equipment, user issues, and enhancing customer experience. For example, in August 2023, the UK Parliament, a UK-based governing body, projected that by 2050, there will be 24 billion interconnected devices worldwide. In the UK, the number of smartphone users is anticipated to reach 61 million by 2024. Consequently, the expanding internet-using population is expected to fuel growth in the telecom managed services market.

The integration of advanced technologies, such as 5G, is expected to drive the telecom managed services market in the coming years. 5G, or fifth generation, refers to the latest evolution of wireless cellular network technology and represents a substantial advancement in telecommunications standards and capabilities compared to earlier generations like 4G (fourth generation) and 3G (third generation). Telecom managed services are essential for the seamless integration and optimization of 5G technology within telecommunications networks. Providers of telecom managed services aid in planning, deploying, and maintaining the complex infrastructure necessary for 5G networks. For instance, in April 2023, an article published by 5G Americas, a US-based organization that promotes the advancement of 5G and the transformation of LTE networks, reported that global 5G wireless connections increased by 76% from the end of 2021 to the end of 2022, reaching 1.05 billion. Therefore, the rise in the integration of advanced technologies like 5G is driving the telecom managed services market.

Technological advancement emerges as a key trend gaining traction in the telecom managed services market, with major companies concentrating on new technologies to expand their market share. In June 2022, a Sweden-based information technology company, Enea, introduced the industry's first complete Wi-Fi Software-as-a-Service (SaaS) service management solution tailored for communication service providers (CSPs). This innovative offering enables telecom operators to launch and monetize Wi-Fi services, providing companies with the flexibility to scale at their own pace through a pay-as-you-grow model, thereby expanding their Wi-Fi service footprint and coverage.

Leading companies in the telecom managed services market are actively introducing innovative products and services, such as the Networking Cloud Platform, as part of their strategy to maintain a strong market position. The Networking Cloud Platform serves as a comprehensive solution designed to streamline operations across the company's product portfolio, encompassing SD-WAN, data center, campus and branch, compute, and IoT. For example, in June 2023, Cisco Systems Inc., a prominent US-based digital communications technology company, launched the Cisco Network Cloud. This solution enables IT administrators to manage and access both cloud-based and on-premises network infrastructures through its Meraki dashboard. The Cisco Network Cloud comes with a single sign-on (SSO) feature across Cisco's networking products and services, contributing to enhanced simplicity in terms of automated connections and data exchange.

In April 2022, Upstack, a US-based web technology company, acquired Universal Telecommunications Inc. for an undisclosed sum. This acquisition allows Upstack to broaden its service offerings and improve its product portfolio to cater to a larger customer base. Universal Telecommunications Inc. is a full-service telecom agency based in the United States.

Major companies operating in the telecom managed services market are Fujitsu Limited, DXC Technology Company, Juniper Networks, Cognizant Technology Solutions Corporation, ZTE Corporation, Capgemini SE, Accenture Plc., Tech Mahindra Limited, Huawei Technologies Co. Ltd., Vodafone Idea, Cisco Systems Inc., IBM Corporation, Unisys Corporation, Windstream Holdings Inc., AT&T Inc., Verizon Communications Inc., Comarch SA, HCL Technologies Limited, Amdocs Inc., NTT DATA Corporation, Telefonaktiebolaget LM Ericsson, GTT Communications Inc., CenturyLink, Comcast Corporation, Larsen & Toubro Infotech, Nokia Corporation, Tata Consultancy Services Limited, Wipro Limited, Zayo Group Holdings Inc., Ericsson India Limited.

North America was the largest region in the telecom managed services market share in 2024. The regions covered in the telecom managed services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the telecom managed services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

Telecom managed services involve the outsourcing of telecom operations to a third-party provider. This approach enables telecom companies to reduce costs, allowing them to redirect their focus towards critical business activities and core strategies.

The primary types of telecom managed services comprise managed data center services, managed network services, managed data and information services, managed mobility services, managed communications services, and managed security services. Managed data center services aim to offer functionalities and features akin to those found in standard data centers, albeit delivered through a managed service platform. These telecom managed services can be deployed using different models, including on-premise and cloud setups, catering to organizations of varying sizes, such as large enterprises and small to medium enterprises (SMEs).

The telecom managed services market research report is one of a series of new reports that provides telecom managed services market statistics, including telecom managed services industry global market size, regional shares, competitors with a telecom managed services market share, detailed telecom managed services market segments, market trends and opportunities, and any further data you may need to thrive in the telecom managed services industry. This telecom managed services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The telecom managed services market includes revenues earned by entities by offering technology, network, architecture development and management, tuning of network and service coverage, capacity and functionality and day-to-day operations and management of the entire network and IT infrastructure. Establishments that provide managed telecom services are included in this market. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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