ATM Managed Services Global Market Report 2024

The global atm managed services market has grown strongly in recent years. It will grow from $8.26 billion in 2023 to $8.89 billion in 2024 at a compound annual growth rate (CAGR) of 7.6%. The observed growth in the historic period can be attributed to several factors, including a focus on cost efficiency, adherence to regulatory compliance, heightened security concerns, the expansion of ATM networks, and the emphasis on enhancing consumer convenience. These factors collectively contributed to the development and adoption of ATM-managed services during the historic period.

The global atm managed services market is expected to see strong growth in the next few years. It will grow to $12.21 billion in 2028 at a compound annual growth rate (CAGR) of 8.3%. The anticipated growth in the forecast period can be attributed to various factors, including the integration of data analytics, globalization and expansion of ATM networks, the adoption of cloud-based solutions, remote monitoring and maintenance capabilities, as well as increased partnerships and collaborations within the industry. Major trends expected in the forecast period include a heightened focus on security and compliance, continuous advancements in technology, increased adoption of cloud-based solutions, and the utilization of data analytics for optimizing ATM performance.

The surge in debit card usage is anticipated to be a driving force behind the growth of the ATM-managed services market in the coming years. Debit cards, facilitating secure and straightforward transactions both online and in-person by withdrawing funds directly from the user's linked bank account, have witnessed an upsurge in usage. The increased frequency of card transactions has resulted in a higher number of debit card holders, consequently amplifying the demand for ATM management services. For instance, data from UK Finance in November 2022 highlighted a significant surge with 2.1 billion debit card transactions recorded in August 2022, marking an 8% increase from the same period in 2021. The total expenditure amounted to $78.01 billion (£64.1 billion), representing a 4% rise from the previous year. Hence, the escalating use of debit cards is poised to drive the growth trajectory of the ATM-managed services market.

The upward trend in urbanization stands as a catalyst propelling the growth of the ATM managed services market. Urbanization, characterized by the aggregation of individuals in specific geographic regions, fosters an environment conducive to the proliferation of ATM Managed Services. This trend is fueled by the burgeoning demand for easily accessible, secure, and technologically advanced banking services in densely populated urban areas. A report by the World Bank in 2022 revealed that over 50% of the global population resides in urban areas, with projections indicating an increase to 6 billion urban residents by 2045, representing a 1.5-fold rise. The expansion of urban built-up areas is predicted to augment by 2030, encompassing an additional 1.2 million km2, surging at a rate potentially 50% faster than population growth. Consequently, the amplifying urbanization phenomenon is steering the growth of the ATM managed services market.

Product innovations emerge as a pivotal trend gaining momentum within the ATM managed services domain. Noteworthy players within this market segment are intensifying efforts toward pioneering solutions aimed at fortifying their market positions. For example, in July 2022, Nautilus Hyosung America, Inc., a US-based provider of cash management and payment platform services, launched a suite of innovative products designed to elevate cash management and foster cash-to-digital interactions. This product range includes the series X METAKIOSK, X10 CASH-IN SIDECAR, and HERO cash dispenser CAJERA CR-E, all characterized by superior modular design and user-friendly functionality. Geared towards business proprietors seeking to deliver exceptional customer service, these offerings signify a stride in elevating the standards within the ATM managed services landscape.

Leading companies within the ATM managed services sector are actively engaged in the development of innovative products, such as white-label ATMs, aimed at catering to larger customer bases, driving sales, and boosting revenue streams. White-label ATMs, devoid of specific financial institution branding, are operated by third-party entities like Independent ATM Deployers (IADs) or non-banking organizations, featuring a neutral design. For instance, in September 2023, Hitachi Payment Services, an India-based payment solutions provider, introduced the UPI-ATM. This groundbreaking ATM offering, known as the Hitachi Money Spot UPI ATM, distinguishes itself by providing a unified and secure user experience, enabling card-less cash withdrawals. The innovation lies in its seamless digital experience, prioritizing convenience while aiming to promote financial inclusion by providing easy access to banking services in areas with limited traditional banking infrastructure and low card penetration. Leveraging advanced and innovative technology, the Hitachi Money Spot UPI ATM delivers a secure and user-friendly means of accessing cash without the necessity of physical cards.

In a significant move during June 2021, NCR Corporation, a prominent US-based enterprise technology provider for software and hardware services, successfully concluded the acquisition of Cardtronics Inc. for $2.5 billion. This strategic acquisition is poised to fortify NCR Corp's as-a-service strategy, empowering the company to bolster its capacity in supplying technological solutions and capabilities to assist clients in managing their businesses effectively. Cardtronics Inc., a US-based provider specializing in ATM management systems and customer cash access services, is set to contribute its expertise and resources towards amplifying NCR Corp's offerings within the domain of ATM managed services. This acquisition signifies a significant step in enhancing NCR Corp's portfolio and furthering its commitment to delivering comprehensive and advanced solutions to its clientele.

Major companies operating in the atm managed services market report are Ags Transact Technologies Ltd., Cardtronics Inc., Diebold Nixdorf Incorporated, Euronet Worldwide Inc., Financial Software & Systems Pvt. Ltd., Fiserv Inc., Hitachi Payment Services Pvt. Ltd., CMS Info Systems Ltd., Electronic Payment and Services Pvt. Ltd., Adam Hall Group, QDS Inc., TetraLink, Mastercard Inc., FUJITSU Ltd., Hyosung Corporation, Beijing Choice Electronic Technology Co. Ltd., Automated Transaction Delivery, Drägerwerk AG & Co. KGaA, Cashlink Global Systems Pvt. Ltd., CashTrans LLC, NCR Managed Services Corp., Transact Technologies Ltd., Vocalink Ltd., Honeywell International Inc., Brink's India Pvt. Ltd., Loomis India Pvt. Ltd., Prosegur India Pvt. Ltd., G4S Security Services India Pvt. Ltd., ATM World Corp., ATM Solutions Pvt. Ltd.

Asia-Pacific was the largest region in the ATM-managed services market share in 2023. North America is expected to be the fastest-growing region in the forecast period. The regions covered in the atm managed services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the atm managed services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The primary types of ATM-managed services include ATM replenishment and currency management, network management, security management, incident management, and others. ATM replenishment involves a third-party service provider, hired by the bank, that retrieves the remaining funds from the ATM and replaces them with a fresh supply. These services are applicable to various ATM locations, including onsite ATMs, offsite ATMs, worksite ATMs, and mobile ATMs, and find applications in areas such as ATM services and currency management systems (CMS), among others.

This report provides ATM managed services market statistics including ATM managed services industry global market size regional shares competitors with ATM managed services market share detailed ATM managed services market segments market trends and opportunities and any further data you may need to thrive in the ATM managed services industry. This ATM-managed services market research report delivers a complete perspective of everything you need with an in-depth analysis of the current and future scenario of the industry.

The ATM-managed services market includes revenues earned by entities by providing services such as ATM servicing and repair, electronic journal and content management systems, transaction processing, cash management, ATM deposit automation, software maintenance, and cash reconciliation services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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