Managed Network Services Global Market Report 2024

The global managed network services market has grown strongly in recent years. It will grow from $69.93 billion in 2023 to $76.9 billion in 2024 at a compound annual growth rate (CAGR) of 10.0%. The growth observed in the historical period can be attributed to several factors, including heightened cybersecurity concerns prompting investment, upgrades to legacy infrastructure systems, the substantial migration to cloud-based solutions, the proliferation of telecommuting and remote work setups, and the increasing demand for bandwidth due to growth in digital activities.

The global managed network services market is expected to see rapid growth in the next few years. It will grow to $115.14 billion in 2028 at a compound annual growth rate (CAGR) of 10.6%. Anticipated growth in the upcoming period is connected to various factors, such as the rise of unified communication and collaboration services, the expanded scope of managed Wi-Fi services, a heightened emphasis on optimizing network performance, the integration of security measures, and the growth of computing capabilities. Key trends expected in this forecast period encompass a focus on network performance monitoring, the proliferation of managed Wi-Fi services, the adoption of unified communication services, the implementation of 5G technology, and the increasing adoption of Software-Defined Wide Area Network (SD-WAN) solutions.

The escalating adoption of mobile and internet usage is poised to drive the managed network services market's expansion. Managed network services involve overseeing and maintaining a company's IT infrastructure, offering controlled costs and reduced risks for users. Notably, in February 2023, a report by Uswitch Limited highlighted a 3.8% surge in active mobile connections in 2022, reaching 71.8 million. Projections suggest that by 2025, out of the anticipated 68.3 million individuals in the UK, 95% will own smartphones. Additionally, the International Telecommunication Union reported that 66% of the global population, approximately 5.3 billion people, used the Internet in 2022, marking a 6.1% increase from the previous year. These statistics emphasize the influential role of mobile and internet adoption in propelling managed network services growth.

The rise in cybersecurity threats is anticipated to bolster the expansion of the managed network services market. These threats encompass various malicious activities endangering computer systems, networks, and sensitive data. Organizations are increasingly turning to managed network services for their specialized expertise, continuous monitoring, and proactive security measures to combat evolving cyber threats. Notably, a report by AAG in September 2023 revealed that 39% of UK companies faced cyber-attacks in 2022. Additionally, cybercrime impacted 53.35 million individuals in the US during the first half of 2022. This surge in cyber threats underscores the growing significance of managed network services in addressing these challenges.

Technological advancements are a prominent trend driving innovation within the managed network services market. Major industry players are dedicated to developing cutting-edge technological solutions to fortify their positions. For instance, in February 2022, Fujitsu introduced a novel software virtualized radio access network (vRAN) technology incorporating AI and quantum-inspired Digital Annealer technologies to enhance computing resources, specifically designed to address challenges in conventional vRANs. This innovation aims to deliver high performance, low energy consumption, and potentially reduce system CO2 emissions by 50%. Such technological advancements showcase the evolving landscape and potential within managed network services.

Major companies within the managed network services arena are actively developing innovative products like service platforms to expand their customer bases and boost revenue. These service platforms are technology-based frameworks that facilitate service delivery and management. For instance, NTT Ltd. launched SPEKTRA (Sentient Platform for Network Transformation) in May 2023, focusing on providing customers a direct pathway to network transformation. This platform integrates AIOps, predictive analytics, and automation techniques, aiming to achieve a fully autonomous Network Operations Center (NOC). SPEKTRA enhances network performance, reliability, and operational efficiency by leveraging edge platform capabilities for comprehensive network observability, meeting the evolving demands of enterprises. It offers essential insights into clients' network, services, and application performance, showcasing a strategic approach to managed network solution.

A managed service provider (MSP) operates as a third-party entity overseeing and managing a client's IT infrastructure, operations, and services from a remote standpoint. These providers offer access to specialized teams proficient in various network-related capabilities, catering to the needs of diverse firms.

The domain of managed network services include distinct categories encompass managed LAN, managed Wi-Fi, managed VPN, managed WAN, network monitoring, and managed network security. Managed LAN services entail comprehensive management of LAN and WLAN infrastructure, offering industrialized solutions. These services cater to organizations of varying sizes, including small businesses, medium businesses, and large enterprises. Deployment modes span on-premises and cloud setups, finding applications across multiple sectors such as banking, financial services, insurance, retail and e-commerce, IT and telecom, manufacturing, government, education, healthcare, media and entertainment, among others.

This report provides managed network services market statistics, including managed network services industry global market size, regional shares, competitors with a managed network services market share, detailed managed network services market segments, market trends and opportunities, and any further data you may need to thrive in the managed network services industry. This managed network services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry. The global managed network services market has grown strongly in recent years. It will grow from $69.93 billion in 2023 to $76.9 billion in 2024 at a compound annual growth rate (CAGR) of 10.0%. The growth observed in the historical period can be attributed to several factors, including heightened cybersecurity concerns prompting investment, upgrades to legacy infrastructure systems, the substantial migration to cloud-based solutions, the proliferation of telecommuting and remote work setups, and the increasing demand for bandwidth due to growth in digital activities.

The domain of managed network services include distinct categories encompass managed LAN, managed Wi-Fi, managed VPN, managed WAN, network monitoring, and managed network security. Managed LAN services entail comprehensive management of LAN and WLAN infrastructure, offering industrialized solutions. These services cater to organizations of varying sizes, including small businesses, medium businesses, and large enterprises. Deployment modes span on-premises and cloud setups, finding applications across multiple sectors such as banking, financial services, insurance, retail and e-commerce, IT and telecom, manufacturing, government, education, healthcare, media and entertainment, among others.

This report provides managed network services market statistics, including managed network services industry global market size, regional shares, competitors with a managed network services market share, detailed managed network services market segments, market trends and opportunities, and any further data you may need to thrive in the managed network services industry. This managed network services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The global managed network services market is expected to see rapid growth in the next few years. It will grow to $115.14 billion in 2028 at a compound annual growth rate (CAGR) of 10.6%. Anticipated growth in the upcoming period is connected to various factors, such as the rise of unified communication and collaboration services, the expanded scope of managed Wi-Fi services, a heightened emphasis on optimizing network performance, the integration of security measures, and the growth of computing capabilities. Key trends expected in this forecast period encompass a focus on network performance monitoring, the proliferation of managed Wi-Fi services, the adoption of unified communication services, the implementation of 5G technology, and the increasing adoption of Software-Defined Wide Area Network (SD-WAN) solutions.

The escalating adoption of mobile and internet usage is poised to drive the managed network services market's expansion. Managed network services involve overseeing and maintaining a company's IT infrastructure, offering controlled costs and reduced risks for users. Notably, in February 2023, a report by Uswitch Limited highlighted a 3.8% surge in active mobile connections in 2022, reaching 71.8 million. Projections suggest that by 2025, out of the anticipated 68.3 million individuals in the UK, 95% will own smartphones. Additionally, the International Telecommunication Union reported that 66% of the global population, approximately 5.3 billion people, used the Internet in 2022, marking a 6.1% increase from the previous year. These statistics emphasize the influential role of mobile and internet adoption in propelling managed network services growth.

The rise in cybersecurity threats is anticipated to bolster the expansion of the managed network services market. These threats encompass various malicious activities endangering computer systems, networks, and sensitive data. Organizations are increasingly turning to managed network services for their specialized expertise, continuous monitoring, and proactive security measures to combat evolving cyber threats. Notably, a report by AAG in September 2023 revealed that 39% of UK companies faced cyber-attacks in 2022. Additionally, cybercrime impacted 53.35 million individuals in the US during the first half of 2022. This surge in cyber threats underscores the growing significance of managed network services in addressing these challenges.

Technological advancements are a prominent trend driving innovation within the managed network services market. Major industry players are dedicated to developing cutting-edge technological solutions to fortify their positions. For instance, in February 2022, Fujitsu introduced a novel software virtualized radio access network (vRAN) technology incorporating AI and quantum-inspired Digital Annealer technologies to enhance computing resources, specifically designed to address challenges in conventional vRANs. This innovation aims to deliver high performance, low energy consumption, and potentially reduce system CO2 emissions by 50%. Such technological advancements showcase the evolving landscape and potential within managed network services.

Major companies within the managed network services arena are actively developing innovative products like service platforms to expand their customer bases and boost revenue. These service platforms are technology-based frameworks that facilitate service delivery and management. For instance, NTT Ltd. launched SPEKTRA (Sentient Platform for Network Transformation) in May 2023, focusing on providing customers a direct pathway to network transformation. This platform integrates AIOps, predictive analytics, and automation techniques, aiming to achieve a fully autonomous Network Operations Center (NOC). SPEKTRA enhances network performance, reliability, and operational efficiency by leveraging edge platform capabilities for comprehensive network observability, meeting the evolving demands of enterprises. It offers essential insights into clients' network, services, and application performance, showcasing a strategic approach to managed network solution.

In March 2022, Magna5, a prominent US-based IT service management company, finalized the acquisition of TCG Network Services for an undisclosed sum. This strategic acquisition bolsters Magna5's standing in the lower middle market, particularly in cybersecurity, data recovery, and cloud services, solidifying their position as a formidable player in these sectors. This move significantly enhances their ability to deliver top-tier technology solutions and positions them to excel in providing best-in-class services. TCG Network Services, a US-based company specializing in managed network services, now contributes its expertise and resources to Magna5's portfolio, further fortifying their capabilities in the IT service management landscape.

Major companies operating in the managed network services market report are International Business Machines Corporation, Cisco Systems Inc., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Huawei Technologies Co.Ltd., AT&T Inc., BT Group plc, T-Systems International GmbH, NTT DATA Corporation, Fujitsu Limited, Lumen Technologies Inc., Colt Technology Services Group Limited, Telstra Corporation Limited, Singtel Optus Pty Limited, GTT Communications Inc., Telefonica S.A, Brennan IT, Accenture plc, Infosys Limited, Nokia Corporation, Dimension Data Holdings, Unisys Corporation, Capgemini SE, Cognizant Technology Solutions Corporation, Masergy Communications Inc., Windstream Holdings Inc., Zayo Group Holdings Inc., Comcast Corporation, Spectrum Enterprise, Orange S.A., Tata Consultancy Services Limited

North America was the largest region in the managed network services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed network services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the managed network services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The managed network services market includes revenues earned by entities by support and maintenance services, managed network design services, managed network monitoring services, managed network implementation services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
Major companies operating in the managed network services market report are International Business Machines Corporation, Cisco Systems Inc., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Huawei Technologies Co.Ltd., AT&T Inc., BT Group plc, T-Systems International GmbH, NTT DATA Corporation, Fujitsu Limited, Lumen Technologies Inc., Colt Technology Services Group Limited, Telstra Corporation Limited, Singtel Optus Pty Limited, GTT Communications Inc., Telefonica S.A, Brennan IT, Accenture plc, Infosys Limited, Nokia Corporation, Dimension Data Holdings, Unisys Corporation, Capgemini SE, Cognizant Technology Solutions Corporation, Masergy Communications Inc., Windstream Holdings Inc., Zayo Group Holdings Inc., Comcast Corporation, Spectrum Enterprise, Orange S.A., Tata Consultancy Services Limited

North America was the largest region in the managed network services market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the managed network services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the managed network services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The managed network services market includes revenues earned by entities by support and maintenance services, managed network design services, managed network monitoring services, managed network implementation services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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