The computer and peripherals support services market size has grown steadily in recent years. It will grow from $38.7 billion in 2024 to $40.32 billion in 2025 at a compound annual growth rate (CAGR) of 4.2%. The growth in the historic period can be attributed to pc penetration rates, business IT spending, globalization of businesses, software evolution, customer awareness and education.
The computer and peripherals support services market size is expected to see strong growth in the next few years. It will grow to $49.17 billion in 2029 at a compound annual growth rate (CAGR) of 5.1%. The growth in the forecast period can be attributed to remote workforce dynamics, cybersecurity concerns, cloud computing adoption, data privacy regulations, sustainability and green IT. Major trends in the forecast period include e-commerce and digital transformation, emerging technologies, technological advancements, remote monitoring and management (RMM), adoption of cloud-based support solutions.
The increasing use of computers is projected to drive the growth of the computer and peripheral support services market in the coming years. A computer is a programmable electronic device that accepts raw data as input and processes it according to a set of instructions (a program) to generate output. The value of computers lies in their capacity to store and retrieve vast amounts of data for future access. Therefore, the rising adoption of computers will positively influence the computer and peripheral support services market. For example, in February 2022, Dell Inc., a US-based technology company, announced that it achieved a record revenue of $101.2 billion for the full fiscal year 2022, representing a 17% increase from the previous year. This growth was fueled by unprecedented demand, efficient operations, and growth across all business units, alongside record PC shipments, leading to an operating income of $4.7 billion, a 26% rise, and a non-GAAP operating income of $7.8 billion, an increase of 12%. Thus, the rise in computer usage is propelling the growth of the computer and peripheral support services market.
The trend towards remote work arrangements is anticipated to accelerate the growth of the computer and peripherals support services market in the future. Remote work involves employees performing their job functions from locations outside of the traditional office setting, often using digital technologies for communication. Computer and peripheral support services facilitate the smooth operation of devices and accessories, enhancing productivity and reducing disruptions for remote workers. For instance, in June 2024, Vena Solutions Inc., a Canada-based software company, reported that fully remote private businesses accounted for 10.3% in 2021, which increased to 11.1% in 2022. Consequently, the shift toward remote work arrangements is driving the growth of the computer and peripherals support services market.
Product innovation is a significant trend gaining traction in the computer and peripherals support services market. Leading companies in this sector are concentrating on developing innovative solutions to enhance their market position. For example, in October 2022, ViewSonic Corporation, a US-based electronics company, launched two ultra-wide 34-inch curved monitors, the ELITE XG341C-2K and the ELITE XG340C-2K, specifically designed for gaming. The ELITE XG341C-2K features an optimal 1500R curve, delivering more vivid colors and a peak brightness of 1400 nits. In contrast, the ELITE XG340C-2K offers a 1000R curvature, a fast 180Hz refresh rate, and a 1 ms response time. Both monitors include HDMI 2.1 and support video resolutions of up to 10K.
Key players in the computer and peripherals support services market are focusing on creating advanced programs, such as service programs, to improve their consumer electronics offerings and secure a competitive advantage. A service program is a comprehensive solution that provides specific support or assistance, often tailored to meet customer needs in a particular area. For instance, in May 2022, Asurion LLC, a US-based IT company, introduced the Asurion Tech Unlimited Protection Plan on Amazon. This plan offers a single protection plan for all eligible devices, including laptops, TVs, desktop computers, gaming consoles, and cameras purchased from Amazon, both past and future. Customers receive tech protection coverage along with prompt, reliable expert support.
In July 2023, RealDefense, a software company based in the US, completed the acquisition of Support.com for an undisclosed sum. This strategic move was intended to broaden RealDefense's array of services in consumer security, privacy, and productivity software. Support.com, also based in the US, specializes in providing technical support services, including security software solutions and tech support specifically tailored for Windows systems. This acquisition signifies RealDefense's commitment to expanding its service portfolio and strengthening its offerings within the realm of consumer-focused software solutions.
Major companies operating in the computer and peripherals support services market include Apple Inc., Samsung Electronics Co. Ltd., Microsoft Corporation, Dell Inc., Hitachi Ltd., Siemens AG, Lenovo Group, Accenture plc, Hewlett-Packard Inc., International Business Machines Corporation(IBM), Cisco Systems Inc., Oracle Corporation, Fujitsu Limited, Canon Inc., NEC Corporation, Tata Consultancy Services Limited, Toshiba Corporation, Cognizant Digital Business, DXC Technology IT Transformation Services, Atos Managed Services, Seiko Epson Corporation, Ricoh Company, Logitech International S.A., Egyptian Maintenance Company (EMC), Wipro Infrastructure Engineering Services.
Asia-Pacific was the largest region in the computer and peripherals support services market in 2024. The regions covered in the computer and peripherals support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the computer and peripherals support services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Computer and peripherals support services refer to the external assistance provided for computers that receive information, allow the computer to output information in both visual and auditory forms, and perform other essential functions.
Computer and peripherals support services primarily rely on two connectivity types such as wired and wireless. Wireless connectivity encompasses networks that operate without physical cables, offering businesses a cost-effective alternative to wiring buildings or connecting equipment. Devices within this domain span input devices, output devices, and storage devices, distributed through channels such as supermarkets, brand stores, online platforms, and others. These technologies cater to diverse end-users, including commercial and residential sectors.
The computer and peripherals support services market research report is one of a series of new reports that provides computer and peripherals support services market statistics, including computer and peripherals support services industry global market size, regional shares, competitors with a computer and peripherals support services market share, detailed computer and peripherals support services market segments, market trends, and opportunities, and any further data you may need to thrive in the computer and peripherals support services industry. This computer and peripherals support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The computer and peripherals support services market includes revenues earned by entities by providing services such as computer disaster recovery, software installations, and troubleshooting maintenance services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
The computer and peripherals support services market size is expected to see strong growth in the next few years. It will grow to $49.17 billion in 2029 at a compound annual growth rate (CAGR) of 5.1%. The growth in the forecast period can be attributed to remote workforce dynamics, cybersecurity concerns, cloud computing adoption, data privacy regulations, sustainability and green IT. Major trends in the forecast period include e-commerce and digital transformation, emerging technologies, technological advancements, remote monitoring and management (RMM), adoption of cloud-based support solutions.
The increasing use of computers is projected to drive the growth of the computer and peripheral support services market in the coming years. A computer is a programmable electronic device that accepts raw data as input and processes it according to a set of instructions (a program) to generate output. The value of computers lies in their capacity to store and retrieve vast amounts of data for future access. Therefore, the rising adoption of computers will positively influence the computer and peripheral support services market. For example, in February 2022, Dell Inc., a US-based technology company, announced that it achieved a record revenue of $101.2 billion for the full fiscal year 2022, representing a 17% increase from the previous year. This growth was fueled by unprecedented demand, efficient operations, and growth across all business units, alongside record PC shipments, leading to an operating income of $4.7 billion, a 26% rise, and a non-GAAP operating income of $7.8 billion, an increase of 12%. Thus, the rise in computer usage is propelling the growth of the computer and peripheral support services market.
The trend towards remote work arrangements is anticipated to accelerate the growth of the computer and peripherals support services market in the future. Remote work involves employees performing their job functions from locations outside of the traditional office setting, often using digital technologies for communication. Computer and peripheral support services facilitate the smooth operation of devices and accessories, enhancing productivity and reducing disruptions for remote workers. For instance, in June 2024, Vena Solutions Inc., a Canada-based software company, reported that fully remote private businesses accounted for 10.3% in 2021, which increased to 11.1% in 2022. Consequently, the shift toward remote work arrangements is driving the growth of the computer and peripherals support services market.
Product innovation is a significant trend gaining traction in the computer and peripherals support services market. Leading companies in this sector are concentrating on developing innovative solutions to enhance their market position. For example, in October 2022, ViewSonic Corporation, a US-based electronics company, launched two ultra-wide 34-inch curved monitors, the ELITE XG341C-2K and the ELITE XG340C-2K, specifically designed for gaming. The ELITE XG341C-2K features an optimal 1500R curve, delivering more vivid colors and a peak brightness of 1400 nits. In contrast, the ELITE XG340C-2K offers a 1000R curvature, a fast 180Hz refresh rate, and a 1 ms response time. Both monitors include HDMI 2.1 and support video resolutions of up to 10K.
Key players in the computer and peripherals support services market are focusing on creating advanced programs, such as service programs, to improve their consumer electronics offerings and secure a competitive advantage. A service program is a comprehensive solution that provides specific support or assistance, often tailored to meet customer needs in a particular area. For instance, in May 2022, Asurion LLC, a US-based IT company, introduced the Asurion Tech Unlimited Protection Plan on Amazon. This plan offers a single protection plan for all eligible devices, including laptops, TVs, desktop computers, gaming consoles, and cameras purchased from Amazon, both past and future. Customers receive tech protection coverage along with prompt, reliable expert support.
In July 2023, RealDefense, a software company based in the US, completed the acquisition of Support.com for an undisclosed sum. This strategic move was intended to broaden RealDefense's array of services in consumer security, privacy, and productivity software. Support.com, also based in the US, specializes in providing technical support services, including security software solutions and tech support specifically tailored for Windows systems. This acquisition signifies RealDefense's commitment to expanding its service portfolio and strengthening its offerings within the realm of consumer-focused software solutions.
Major companies operating in the computer and peripherals support services market include Apple Inc., Samsung Electronics Co. Ltd., Microsoft Corporation, Dell Inc., Hitachi Ltd., Siemens AG, Lenovo Group, Accenture plc, Hewlett-Packard Inc., International Business Machines Corporation(IBM), Cisco Systems Inc., Oracle Corporation, Fujitsu Limited, Canon Inc., NEC Corporation, Tata Consultancy Services Limited, Toshiba Corporation, Cognizant Digital Business, DXC Technology IT Transformation Services, Atos Managed Services, Seiko Epson Corporation, Ricoh Company, Logitech International S.A., Egyptian Maintenance Company (EMC), Wipro Infrastructure Engineering Services.
Asia-Pacific was the largest region in the computer and peripherals support services market in 2024. The regions covered in the computer and peripherals support services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The countries covered in the computer and peripherals support services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Computer and peripherals support services refer to the external assistance provided for computers that receive information, allow the computer to output information in both visual and auditory forms, and perform other essential functions.
Computer and peripherals support services primarily rely on two connectivity types such as wired and wireless. Wireless connectivity encompasses networks that operate without physical cables, offering businesses a cost-effective alternative to wiring buildings or connecting equipment. Devices within this domain span input devices, output devices, and storage devices, distributed through channels such as supermarkets, brand stores, online platforms, and others. These technologies cater to diverse end-users, including commercial and residential sectors.
The computer and peripherals support services market research report is one of a series of new reports that provides computer and peripherals support services market statistics, including computer and peripherals support services industry global market size, regional shares, competitors with a computer and peripherals support services market share, detailed computer and peripherals support services market segments, market trends, and opportunities, and any further data you may need to thrive in the computer and peripherals support services industry. This computer and peripherals support services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.
The computer and peripherals support services market includes revenues earned by entities by providing services such as computer disaster recovery, software installations, and troubleshooting maintenance services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.
The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).
The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.
This product will be delivered within 3-5 business days.
Table of Contents
1. Executive Summary2. Computer and Peripherals Support Services Market Characteristics3. Computer and Peripherals Support Services Market Trends and Strategies4. Computer and Peripherals Support Services Market - Macro Economic Scenario Macro Economic Scenario Including the Impact of Interest Rates, Inflation, Geopolitics and Covid and Recovery on the Market32. Global Computer and Peripherals Support Services Market Competitive Benchmarking and Dashboard33. Key Mergers and Acquisitions in the Computer and Peripherals Support Services Market34. Recent Developments in the Computer and Peripherals Support Services Market
5. Global Computer and Peripherals Support Services Growth Analysis and Strategic Analysis Framework
6. Computer and Peripherals Support Services Market Segmentation
7. Computer and Peripherals Support Services Market Regional and Country Analysis
8. Asia-Pacific Computer and Peripherals Support Services Market
9. China Computer and Peripherals Support Services Market
10. India Computer and Peripherals Support Services Market
11. Japan Computer and Peripherals Support Services Market
12. Australia Computer and Peripherals Support Services Market
13. Indonesia Computer and Peripherals Support Services Market
14. South Korea Computer and Peripherals Support Services Market
15. Western Europe Computer and Peripherals Support Services Market
16. UK Computer and Peripherals Support Services Market
17. Germany Computer and Peripherals Support Services Market
18. France Computer and Peripherals Support Services Market
19. Italy Computer and Peripherals Support Services Market
20. Spain Computer and Peripherals Support Services Market
21. Eastern Europe Computer and Peripherals Support Services Market
22. Russia Computer and Peripherals Support Services Market
23. North America Computer and Peripherals Support Services Market
24. USA Computer and Peripherals Support Services Market
25. Canada Computer and Peripherals Support Services Market
26. South America Computer and Peripherals Support Services Market
27. Brazil Computer and Peripherals Support Services Market
28. Middle East Computer and Peripherals Support Services Market
29. Africa Computer and Peripherals Support Services Market
30. Computer and Peripherals Support Services Market Competitive Landscape and Company Profiles
31. Computer and Peripherals Support Services Market Other Major and Innovative Companies
35. Computer and Peripherals Support Services Market High Potential Countries, Segments and Strategies
36. Appendix
Executive Summary
Computer and Peripherals Support Services Global Market Report 2025 provides strategists, marketers and senior management with the critical information they need to assess the market.This report focuses on computer and peripherals support services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.
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Description
Where is the largest and fastest growing market for computer and peripherals support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The computer and peripherals support services market global report answers all these questions and many more.The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
- The market characteristics section of the report defines and explains the market.
- The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
- The forecasts are made after considering the major factors currently impacting the market. These include:
- The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
- Market segmentations break down the market into sub markets.
- The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
- The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
- The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope
Markets Covered:
1) By Connectivity: Wired; Wireless2) By Device Type: Input Devices; Output Devices; Storage Devices
3) By Distribution Channel: Supermarkets or Hypermarkets; Brand Stores; Online Stores; Other Distribution Channels
4) By End-user: Commercial; Residential
Subsegments:
1) By Wired: USB Connections; Ethernet Connections; Serial and Parallel Connections2) By Wireless: Wi-Fi Connections; Bluetooth Connections; NFC Connections
Key Companies Mentioned: Apple Inc.; Samsung Electronics Co. Ltd.; Microsoft Corporation; Dell Inc.; Hitachi Ltd.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita.
Data Segmentation: Country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.
Companies Mentioned
- Apple Inc.
- Samsung Electronics Co. Ltd.
- Microsoft Corporation
- Dell Inc.
- Hitachi Ltd.
- Siemens AG
- Lenovo Group
- Accenture plc
- Hewlett-Packard Inc.
- International Business Machines Corporation(IBM)
- Cisco Systems Inc.
- Oracle Corporation
- Fujitsu Limited
- Canon Inc.
- NEC Corporation
- Tata Consultancy Services Limited
- Toshiba Corporation
- Cognizant Digital Business
- DXC Technology IT Transformation Services
- Atos Managed Services
- Seiko Epson Corporation
- Ricoh Company
- Logitech International S.A.
- Egyptian Maintenance Company (EMC)
- Wipro Infrastructure Engineering Services
Table Information
| Report Attribute | Details |
|---|---|
| No. of Pages | 175 |
| Published | March 2025 |
| Forecast Period | 2025 - 2029 |
| Estimated Market Value ( USD | $ 40.32 Billion |
| Forecasted Market Value ( USD | $ 49.17 Billion |
| Compound Annual Growth Rate | 5.1% |
| Regions Covered | Global |
| No. of Companies Mentioned | 25 |
