2023 EMEA Retail Store Printer Study

The 2023 EMEA Retail Store Printer Report provides an in-depth analysis of the retail and hospitality store printer market in the EMEA region.  The report covers the period from 2018 to 2022, with projections out to 2026. The report shows that despite the challenges brought by the pandemic, the EMEA retail and hospitality store printer market experienced positive shipment growth in 2022 for the second consecutive year.

Product Overview:

This report provides an overview of printer market share of the EMEA retail and hospitality store market. It highlights the key players in the market, including manufacturers such as Bixolon, Brother, Citizen, Custom S.P.A., Diebold Nixdorf, Epson, NCR, Seiko, Sewoo, SNBC, Star, Sunmi, Toshiba, Urovo, Woosim, and Zebra Technologies. The report also provides an overview of the different types of printers used in the retail and hospitality sectors, including POS receipt printers, label printers, mobile/tablet printers, in-house food preparation and mobile/tablet printers.

The report highlights that POS Register Receipts, Mobile/Tablet Receipts, and Label Receipts categories were the main drivers of growth, accounting for over 80% of all shipments. The POS Register Receipts category accounted for more than half of all shipments in the EMEA retail and hospitality store printer market in 2022. POS Register Receipts benefited from delayed purchases in 2020 and 2021, as well as SCO/Kiosk Receipts and In-House Food Preparation. These categories support new customer journeys and, in general, the change in consumer shopping behavior in the retail and hospitality sectors.

Overall, this report provides valuable insights into key drivers of growth, major vendors’ performance, and trends that are expected to shape the EMEA retail and hospitality store printer market in the coming years. The report is a valuable resource for vendors, investors, and other stakeholders looking to understand the current state of the market and make informed decisions about future investments.

The report looks at shipments and installed base printer market share by the five printer types. We begin with the 2018 year and project out to 2026.

Market Segments:

The analysis includes coverage across 13 market segments:

• Food/Supermarkets
• Drug Stores
• Superstores/Warehouse Clubs
• Department Stores
• Specialty Hard Goods
• Specialty Soft Goods
• Mass Merchandisers (includes Discount Stores)
• Convenience Stores/Gas Stations
• Table Service Restaurants (including hotel bar/restaurant)
• Quick Service Restaurants/Fast Food Lodging
• Casino/Cruise Entertainment: Theaters, Theme Parks, Stadiums, Museums, Parks

The report looks at five categories of printers relative to those utilized in the retail and hospitality store environment:

• POS Register Receipts - this is inclusive of many different types including thermal, impact, slip-only, dual station, multi-station and inkjet, though the vast majority in use in this application are thermal.
• Mobile/Tablet POS Receipt - These would be printers that work in conjunction with mobile POS either in the form of a handheld or tablet, but not directly integrated into the device like you can see in some handheld payment devices.
• SCO/Kiosk Receipts - These are typically thermal receipts used either in self-checkout systems or kiosks, but not mechanisms, but complete units.
• In-House Food Preparation - An in-house food preparation printer is a printer that prints labels for food items that are prepared in-house. These labels can include information such as the name of the dish, the date it was prepared, and any other relevant information. They are used to help keep track of inventory and ensure that food is being prepared safely and efficiently. Some printers can also print custom labels with logos or other branding information.
• Label Receipts - This would be a device that prints labels to facilitate different processes in the food industry, retail stores, and other businesses. It generates adhesive labels with specific information, which can be attached to bags, cups, or other items for identification, tracking, or organization purposes.