Improving Employee Experience a Top Business Priority to Unlocking Future Growth Potential
VoE is the voice of the employee that is collected and analyzed systematically using a VoE analytics tool. Businesses use VoE tools to collect employee ideas, grievances, suggestions, and requirements about the workplace to measure employee experience (EX) and engagement. VoE data and insights are used to boost EX to increase employee retention, engagement, and job satisfaction, and improve employee performance. EX is a top business priority because of the proven correlation between an engaged employee’s experience and a better customer experience. Therefore, employee listening and voice of the employee (VoE) analytics solutions have become crucial areas of investment for businesses as customer retention surges in priority.
This report discusses the top three strategic imperatives in the global VoE industry, solutions used to gather VoE data, EX and CX correlation, VoE evolution over the years, aspects impacting EX and VoE in 2023, top 10 trends, growth drivers, restraints, and growth opportunities in the VoE analytics market.
Table of Contents
1. Key Definitions
- Relevant Definitions
2. Strategic Imperatives
- Why is it Increasingly Difficult to Grow?
- The Strategic Imperative 8
- The Impact of the Top Three Strategic Imperatives on the Global Voice of Employee Industry
- Growth Opportunities Fuel the Growth Pipeline Engine
3. Introduction to the Voice of the Employee
- Introduction to Voice of Employee (VoE)
- 5 Stages of the Employee Lifecycle
- Solutions to Gather VoE Data
- Employee Experience and Customer Experience Correlation
- VoE Evolution
4. Top VoE Trends to Watch
- Top 10 Trends Impacting the VoE Market
- Aspects Impacting EX and VoE in 2023
5. Key Growth Drivers and Restraints
- Growth Drivers
- Growth Restraints
6. VoE Analytics Solutions Provider Landscape
- VoE Analytics Solutions Provider Examples
7. Growth Opportunity Universe
- Growth Opportunity 1 - Partnerships and Acquisitions
- Growth Opportunity 2 - Enhancement of Visualization and Reporting Capabilities
- Growth Opportunity 3 - Emphasis on Security and Data Compliance
- List of Exhibits
- Legal Disclaimer
