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Insurance BPO Market By Type, By Enterprise Size, By Application: Global Opportunity Analysis and Industry Forecast, 2023-2032

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    Report

  • 394 Pages
  • April 2023
  • Region: Global
  • Allied Market Research
  • ID: 5835653
Description Jump to:
Insurance BPO, which stands for "Insurance Business Process Outsourcing", refers to the outsourcing of various non-core and core functions of insurance companies to third-party service providers. In addition, it provides a range of services to insurance companies, including claims processing, policy management, underwriting, customer service, and other back-office functions. Thus, by outsourcing these tasks, insurance companies can focus on their core competencies, reduce costs, and improve efficiency.

Furthermore, insurance companies outsource their non-core functions such as back-office operations, administrative tasks, and customer service to BPO service providers. Thus, by doing so, they can concentrate on their core business activities such as underwriting, risk management, and product development. Moreover, by leveraging the scalability of BPO service providers, insurance companies achieve greater operational efficiency, profitability, and competitiveness in the market. Therefore, by outsourcing to BPO service providers, insurance companies can benefit from the provider's ability to scale their operations up or down quickly, depending on the level of demand. However, the data security concerns is one of the significant restraints for the insurance BPO market as insurance BPO companies handle a large volume of sensitive customer information, including personal and financial data, which in turn makes them a prime target for cyber-attacks and data breaches. In addition, during economic downturns, insurance companies experienced a decline in business, which led to a decline in demand for BPO services. As a result, BPO providers faced lower revenues and reduced profitability. On the contrary, BPO service providers offer insurance companies the access to specialized expertise and knowledge in a particular area, which can be particularly beneficial for non-core business processes. Therefore, access to specialized expertise is expected to provide significant opportunities for the insurance BPO services.

The insurance BPO market is segmented on the basis of type, enterprise size, application, and region. By type, it is classified into policy administration, asset management, finance & accounting services, customer care services, marketing, and others. By enterprise size, it is bifurcated into large enterprises and small & medium-sized enterprises. By application, it is categorized into life insurance and non-life insurance. By region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The report analyzes the profiles of key players operating in insurance BPO market such as Accenture, Acquire BPO Pty Ltd., Canon Business Process Services., Cogneesol, Flatworld Solutions Pvt. Ltd., Infosys Limited, Invensis Technologies Pvt Ltd., Patra, Solartis, and WNS (Holdings) Ltd. These players have adopted various strategies such as partnership, product launch, collaboration, and others to increase their market penetration and strengthen their position in the insurance BPO industry.

Key benefits for stakeholders

  • The study provides in-depth analysis of the global insurance BPO market along with the current & future trends to illustrate the imminent investment pockets.
  • Information about key drivers, restrains, & opportunities and their impact analysis on the global insurance BPO market size are provided in the report.
  • Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
  • The quantitative analysis of the global insurance BPO market from 2022 to 2032 is provided to determine the market potential.

Key Market Segments

By Type

  • Finance and Accounting Services
  • Customer Care Services
  • Marketing
  • Others
  • Policy Administration
  • Asset Management

By Enterprise Size

  • Large Enterprises
  • Small and Medium-sized Enterprises

By Application

  • Life Insurance
  • Non-Life Insurance

By Region

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Italy
  • Spain
  • Rest of Europe
  • Asia-Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Rest of Asia-Pacific
  • LAMEA
  • Latin America
  • Middle East
  • Africa

Key Market Players

  • Patra
  • Solartis
  • Cogneesol
  • Canon Business Process Services.
  • Invensis Technologies Pvt Ltd
  • Acquire BPO Pty Ltd
  • Flatworld Solutions Pvt. Ltd.
  • WNS (Holdings) Ltd.
  • Infosys Limited
  • Accenture

 

Please note:

  • Online Access price format is valid for 60 days access. Printing is not enabled.
  • PDF Single and Enterprise price formats enable printing.

 

Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter’s five forces analysis
3.3.1. Bargaining power of suppliers
3.3.2. Bargaining power of buyers
3.3.3. Threat of substitutes
3.3.4. Threat of new entrants
3.3.5. Intensity of rivalry
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Offers to focus on core business activities
3.4.1.2. Provides scalability to service providers
3.4.2. Restraints
3.4.2.1. Data security concerns
3.4.2.2. Economic downturn
3.4.3. Opportunities
3.4.3.1. Offers access to specialized expertise
3.5. COVID-19 Impact Analysis on the market
CHAPTER 4: INSURANCE BPO MARKET, BY TYPE
4.1. Overview
4.1.1. Market size and forecast
4.2. Policy Administration
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.3. Asset Management
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
4.4. Finance and Accounting Services
4.4.1. Key market trends, growth factors and opportunities
4.4.2. Market size and forecast, by region
4.4.3. Market share analysis by country
4.5. Customer Care Services
4.5.1. Key market trends, growth factors and opportunities
4.5.2. Market size and forecast, by region
4.5.3. Market share analysis by country
4.6. Marketing
4.6.1. Key market trends, growth factors and opportunities
4.6.2. Market size and forecast, by region
4.6.3. Market share analysis by country
4.7. Others
4.7.1. Key market trends, growth factors and opportunities
4.7.2. Market size and forecast, by region
4.7.3. Market share analysis by country
CHAPTER 5: INSURANCE BPO MARKET, BY ENTERPRISE SIZE
5.1. Overview
5.1.1. Market size and forecast
5.2. Large Enterprises
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Small and Medium-sized Enterprises
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
CHAPTER 6: INSURANCE BPO MARKET, BY APPLICATION
6.1. Overview
6.1.1. Market size and forecast
6.2. Life Insurance
6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market share analysis by country
6.3. Non-Life Insurance
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market share analysis by country
CHAPTER 7: INSURANCE BPO MARKET, BY REGION
7.1. Overview
7.1.1. Market size and forecast By Region
7.2. North America
7.2.1. Key trends and opportunities
7.2.2. Market size and forecast, by Type
7.2.3. Market size and forecast, by Enterprise Size
7.2.4. Market size and forecast, by Application
7.2.5. Market size and forecast, by country
7.2.5.1. U.S.
7.2.5.1.1. Key market trends, growth factors and opportunities
7.2.5.1.2. Market size and forecast, by Type
7.2.5.1.3. Market size and forecast, by Enterprise Size
7.2.5.1.4. Market size and forecast, by Application
7.2.5.2. Canada
7.2.5.2.1. Key market trends, growth factors and opportunities
7.2.5.2.2. Market size and forecast, by Type
7.2.5.2.3. Market size and forecast, by Enterprise Size
7.2.5.2.4. Market size and forecast, by Application
7.3. Europe
7.3.1. Key trends and opportunities
7.3.2. Market size and forecast, by Type
7.3.3. Market size and forecast, by Enterprise Size
7.3.4. Market size and forecast, by Application
7.3.5. Market size and forecast, by country
7.3.5.1. UK
7.3.5.1.1. Key market trends, growth factors and opportunities
7.3.5.1.2. Market size and forecast, by Type
7.3.5.1.3. Market size and forecast, by Enterprise Size
7.3.5.1.4. Market size and forecast, by Application
7.3.5.2. Germany
7.3.5.2.1. Key market trends, growth factors and opportunities
7.3.5.2.2. Market size and forecast, by Type
7.3.5.2.3. Market size and forecast, by Enterprise Size
7.3.5.2.4. Market size and forecast, by Application
7.3.5.3. France
7.3.5.3.1. Key market trends, growth factors and opportunities
7.3.5.3.2. Market size and forecast, by Type
7.3.5.3.3. Market size and forecast, by Enterprise Size
7.3.5.3.4. Market size and forecast, by Application
7.3.5.4. Italy
7.3.5.4.1. Key market trends, growth factors and opportunities
7.3.5.4.2. Market size and forecast, by Type
7.3.5.4.3. Market size and forecast, by Enterprise Size
7.3.5.4.4. Market size and forecast, by Application
7.3.5.5. Spain
7.3.5.5.1. Key market trends, growth factors and opportunities
7.3.5.5.2. Market size and forecast, by Type
7.3.5.5.3. Market size and forecast, by Enterprise Size
7.3.5.5.4. Market size and forecast, by Application
7.3.5.6. Rest of Europe
7.3.5.6.1. Key market trends, growth factors and opportunities
7.3.5.6.2. Market size and forecast, by Type
7.3.5.6.3. Market size and forecast, by Enterprise Size
7.3.5.6.4. Market size and forecast, by Application
7.4. Asia-Pacific
7.4.1. Key trends and opportunities
7.4.2. Market size and forecast, by Type
7.4.3. Market size and forecast, by Enterprise Size
7.4.4. Market size and forecast, by Application
7.4.5. Market size and forecast, by country
7.4.5.1. China
7.4.5.1.1. Key market trends, growth factors and opportunities
7.4.5.1.2. Market size and forecast, by Type
7.4.5.1.3. Market size and forecast, by Enterprise Size
7.4.5.1.4. Market size and forecast, by Application
7.4.5.2. Japan
7.4.5.2.1. Key market trends, growth factors and opportunities
7.4.5.2.2. Market size and forecast, by Type
7.4.5.2.3. Market size and forecast, by Enterprise Size
7.4.5.2.4. Market size and forecast, by Application
7.4.5.3. India
7.4.5.3.1. Key market trends, growth factors and opportunities
7.4.5.3.2. Market size and forecast, by Type
7.4.5.3.3. Market size and forecast, by Enterprise Size
7.4.5.3.4. Market size and forecast, by Application
7.4.5.4. Australia
7.4.5.4.1. Key market trends, growth factors and opportunities
7.4.5.4.2. Market size and forecast, by Type
7.4.5.4.3. Market size and forecast, by Enterprise Size
7.4.5.4.4. Market size and forecast, by Application
7.4.5.5. South Korea
7.4.5.5.1. Key market trends, growth factors and opportunities
7.4.5.5.2. Market size and forecast, by Type
7.4.5.5.3. Market size and forecast, by Enterprise Size
7.4.5.5.4. Market size and forecast, by Application
7.4.5.6. Rest of Asia-Pacific
7.4.5.6.1. Key market trends, growth factors and opportunities
7.4.5.6.2. Market size and forecast, by Type
7.4.5.6.3. Market size and forecast, by Enterprise Size
7.4.5.6.4. Market size and forecast, by Application
7.5. LAMEA
7.5.1. Key trends and opportunities
7.5.2. Market size and forecast, by Type
7.5.3. Market size and forecast, by Enterprise Size
7.5.4. Market size and forecast, by Application
7.5.5. Market size and forecast, by country
7.5.5.1. Latin America
7.5.5.1.1. Key market trends, growth factors and opportunities
7.5.5.1.2. Market size and forecast, by Type
7.5.5.1.3. Market size and forecast, by Enterprise Size
7.5.5.1.4. Market size and forecast, by Application
7.5.5.2. Middle East
7.5.5.2.1. Key market trends, growth factors and opportunities
7.5.5.2.2. Market size and forecast, by Type
7.5.5.2.3. Market size and forecast, by Enterprise Size
7.5.5.2.4. Market size and forecast, by Application
7.5.5.3. Africa
7.5.5.3.1. Key market trends, growth factors and opportunities
7.5.5.3.2. Market size and forecast, by Type
7.5.5.3.3. Market size and forecast, by Enterprise Size
7.5.5.3.4. Market size and forecast, by Application
CHAPTER 8: COMPETITIVE LANDSCAPE
8.1. Introduction
8.2. Top winning strategies
8.3. Product Mapping of Top 10 Player
8.4. Competitive Dashboard
8.5. Competitive Heatmap
8.6. Top player positioning, 2022
CHAPTER 9: COMPANY PROFILES
9.1. Accenture
9.1.1. Company overview
9.1.2. Key Executives
9.1.3. Company snapshot
9.1.4. Operating business segments
9.1.5. Product portfolio
9.1.6. Business performance
9.2. Acquire BPO Pty Ltd
9.2.1. Company overview
9.2.2. Key Executives
9.2.3. Company snapshot
9.2.4. Operating business segments
9.2.5. Product portfolio
9.2.6. Key strategic moves and developments
9.3. Canon Business Process Services.
9.3.1. Company overview
9.3.2. Key Executives
9.3.3. Company snapshot
9.3.4. Operating business segments
9.3.5. Product portfolio
9.3.6. Business performance
9.3.7. Key strategic moves and developments
9.4. Cogneesol
9.4.1. Company overview
9.4.2. Key Executives
9.4.3. Company snapshot
9.4.4. Operating business segments
9.4.5. Product portfolio
9.5. Flatworld Solutions Pvt. Ltd.
9.5.1. Company overview
9.5.2. Key Executives
9.5.3. Company snapshot
9.5.4. Operating business segments
9.5.5. Product portfolio
9.5.6. Key strategic moves and developments
9.6. Infosys Limited
9.6.1. Company overview
9.6.2. Key Executives
9.6.3. Company snapshot
9.6.4. Operating business segments
9.6.5. Product portfolio
9.6.6. Business performance
9.7. Invensis Technologies Pvt Ltd
9.7.1. Company overview
9.7.2. Key Executives
9.7.3. Company snapshot
9.7.4. Operating business segments
9.7.5. Product portfolio
9.8. Patra
9.8.1. Company overview
9.8.2. Key Executives
9.8.3. Company snapshot
9.8.4. Operating business segments
9.8.5. Product portfolio
9.8.6. Key strategic moves and developments
9.9. Solartis
9.9.1. Company overview
9.9.2. Key Executives
9.9.3. Company snapshot
9.9.4. Operating business segments
9.9.5. Product portfolio
9.10. WNS (Holdings) Ltd.
9.10.1. Company overview
9.10.2. Key Executives
9.10.3. Company snapshot
9.10.4. Operating business segments
9.10.5. Product portfolio
9.10.6. Business performance
9.10.7. Key strategic moves and developments
List of Tables
TABLE 01. GLOBAL INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 02. INSURANCE BPO MARKET FOR POLICY ADMINISTRATION, BY REGION, 2022-2032 ($MILLION)
TABLE 03. INSURANCE BPO MARKET FOR ASSET MANAGEMENT, BY REGION, 2022-2032 ($MILLION)
TABLE 04. INSURANCE BPO MARKET FOR FINANCE AND ACCOUNTING SERVICES, BY REGION, 2022-2032 ($MILLION)
TABLE 05. INSURANCE BPO MARKET FOR CUSTOMER CARE SERVICES, BY REGION, 2022-2032 ($MILLION)
TABLE 06. INSURANCE BPO MARKET FOR MARKETING, BY REGION, 2022-2032 ($MILLION)
TABLE 07. INSURANCE BPO MARKET FOR OTHERS, BY REGION, 2022-2032 ($MILLION)
TABLE 08. GLOBAL INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 09. INSURANCE BPO MARKET FOR LARGE ENTERPRISES, BY REGION, 2022-2032 ($MILLION)
TABLE 10. INSURANCE BPO MARKET FOR SMALL AND MEDIUM-SIZED ENTERPRISES, BY REGION, 2022-2032 ($MILLION)
TABLE 11. GLOBAL INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 12. INSURANCE BPO MARKET FOR LIFE INSURANCE, BY REGION, 2022-2032 ($MILLION)
TABLE 13. INSURANCE BPO MARKET FOR NON-LIFE INSURANCE, BY REGION, 2022-2032 ($MILLION)
TABLE 14. INSURANCE BPO MARKET, BY REGION, 2022-2032 ($MILLION)
TABLE 15. NORTH AMERICA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 16. NORTH AMERICA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 17. NORTH AMERICA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 18. NORTH AMERICA INSURANCE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 19. U.S. INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 20. U.S. INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 21. U.S. INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 22. CANADA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 23. CANADA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 24. CANADA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 25. EUROPE INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 26. EUROPE INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 27. EUROPE INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 28. EUROPE INSURANCE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 29. UK INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 30. UK INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 31. UK INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 32. GERMANY INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 33. GERMANY INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 34. GERMANY INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 35. FRANCE INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 36. FRANCE INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 37. FRANCE INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 38. ITALY INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 39. ITALY INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 40. ITALY INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 41. SPAIN INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 42. SPAIN INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 43. SPAIN INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 44. REST OF EUROPE INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 45. REST OF EUROPE INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 46. REST OF EUROPE INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 47. ASIA-PACIFIC INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 48. ASIA-PACIFIC INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 49. ASIA-PACIFIC INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 50. ASIA-PACIFIC INSURANCE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 51. CHINA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 52. CHINA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 53. CHINA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 54. JAPAN INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 55. JAPAN INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 56. JAPAN INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 57. INDIA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 58. INDIA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 59. INDIA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 60. AUSTRALIA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 61. AUSTRALIA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 62. AUSTRALIA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 63. SOUTH KOREA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 64. SOUTH KOREA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 65. SOUTH KOREA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 66. REST OF ASIA-PACIFIC INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 67. REST OF ASIA-PACIFIC INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 68. REST OF ASIA-PACIFIC INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 69. LAMEA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 70. LAMEA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 71. LAMEA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 72. LAMEA INSURANCE BPO MARKET, BY COUNTRY, 2022-2032 ($MILLION)
TABLE 73. LATIN AMERICA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 74. LATIN AMERICA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 75. LATIN AMERICA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 76. MIDDLE EAST INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 77. MIDDLE EAST INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 78. MIDDLE EAST INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 79. AFRICA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 80. AFRICA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 81. AFRICA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 82. ACCENTURE: KEY EXECUTIVES
TABLE 83. ACCENTURE: COMPANY SNAPSHOT
TABLE 84. ACCENTURE: SERVICE SEGMENTS
TABLE 85. ACCENTURE: PRODUCT PORTFOLIO
TABLE 86. ACQUIRE BPO PTY LTD: KEY EXECUTIVES
TABLE 87. ACQUIRE BPO PTY LTD: COMPANY SNAPSHOT
TABLE 88. ACQUIRE BPO PTY LTD: SERVICE SEGMENTS
TABLE 89. ACQUIRE BPO PTY LTD: PRODUCT PORTFOLIO
TABLE 90. ACQUIRE BPO PTY LTD: KEY STRATEGIES
TABLE 91. CANON BUSINESS PROCESS SERVICES.: KEY EXECUTIVES
TABLE 92. CANON BUSINESS PROCESS SERVICES.: COMPANY SNAPSHOT
TABLE 93. CANON BUSINESS PROCESS SERVICES.: SERVICE SEGMENTS
TABLE 94. CANON BUSINESS PROCESS SERVICES.: PRODUCT PORTFOLIO
TABLE 95. CANON BUSINESS PROCESS SERVICES.: KEY STRATEGIES
TABLE 96. COGNEESOL: KEY EXECUTIVES
TABLE 97. COGNEESOL: COMPANY SNAPSHOT
TABLE 98. COGNEESOL: SERVICE SEGMENTS
TABLE 99. COGNEESOL: PRODUCT PORTFOLIO
TABLE 100. FLATWORLD SOLUTIONS PVT. LTD.: KEY EXECUTIVES
TABLE 101. FLATWORLD SOLUTIONS PVT. LTD.: COMPANY SNAPSHOT
TABLE 102. FLATWORLD SOLUTIONS PVT. LTD.: SERVICE SEGMENTS
TABLE 103. FLATWORLD SOLUTIONS PVT. LTD.: PRODUCT PORTFOLIO
TABLE 104. FLATWORLD SOLUTIONS PVT. LTD.: KEY STRATEGIES
TABLE 105. INFOSYS LIMITED: KEY EXECUTIVES
TABLE 106. INFOSYS LIMITED: COMPANY SNAPSHOT
TABLE 107. INFOSYS LIMITED: SERVICE SEGMENTS
TABLE 108. INFOSYS LIMITED: PRODUCT PORTFOLIO
TABLE 109. INVENSIS TECHNOLOGIES PVT LTD: KEY EXECUTIVES
TABLE 110. INVENSIS TECHNOLOGIES PVT LTD: COMPANY SNAPSHOT
TABLE 111. INVENSIS TECHNOLOGIES PVT LTD: SERVICE SEGMENTS
TABLE 112. INVENSIS TECHNOLOGIES PVT LTD: PRODUCT PORTFOLIO
TABLE 113. PATRA: KEY EXECUTIVES
TABLE 114. PATRA: COMPANY SNAPSHOT
TABLE 115. PATRA: SERVICE SEGMENTS
TABLE 116. PATRA: PRODUCT PORTFOLIO
TABLE 117. PATRA: KEY STRATEGIES
TABLE 118. SOLARTIS: KEY EXECUTIVES
TABLE 119. SOLARTIS: COMPANY SNAPSHOT
TABLE 120. SOLARTIS: SERVICE SEGMENTS
TABLE 121. SOLARTIS: PRODUCT PORTFOLIO
TABLE 122. WNS (HOLDINGS) LTD.: KEY EXECUTIVES
TABLE 123. WNS (HOLDINGS) LTD.: COMPANY SNAPSHOT
TABLE 124. WNS (HOLDINGS) LTD.: SERVICE SEGMENTS
TABLE 125. WNS (HOLDINGS) LTD.: PRODUCT PORTFOLIO
TABLE 126. WNS (HOLDINGS) LTD.: KEY STRATEGIES
List of Figures
FIGURE 01. INSURANCE BPO MARKET, 2022-2032
FIGURE 02. SEGMENTATION OF INSURANCE BPO MARKET, 2022-2032
FIGURE 03. TOP INVESTMENT POCKETS IN INSURANCE BPO MARKET (2023-2032)
FIGURE 04. MODERATE TO HIGH BARGAINING POWER OF SUPPLIERS
FIGURE 05. HIGH TO MODERATE BARGAINING POWER OF BUYERS
FIGURE 06. MODERATE TO HIGH THREAT OF SUBSTITUTES
FIGURE 07. MODERATE TO HIGH THREAT OF NEW ENTRANTS
FIGURE 08. HIGH TO MODERATE INTENSITY OF RIVALRY
FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: GLOBALINSURANCE BPO MARKET
FIGURE 10. INSURANCE BPO MARKET, BY TYPE, 2022(%)
FIGURE 11. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR POLICY ADMINISTRATION, BY COUNTRY 2022 AND 2032(%)
FIGURE 12. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR ASSET MANAGEMENT, BY COUNTRY 2022 AND 2032(%)
FIGURE 13. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR FINANCE AND ACCOUNTING SERVICES, BY COUNTRY 2022 AND 2032(%)
FIGURE 14. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR CUSTOMER CARE SERVICES, BY COUNTRY 2022 AND 2032(%)
FIGURE 15. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR MARKETING, BY COUNTRY 2022 AND 2032(%)
FIGURE 16. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR OTHERS, BY COUNTRY 2022 AND 2032(%)
FIGURE 17. INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022(%)
FIGURE 18. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR LARGE ENTERPRISES, BY COUNTRY 2022 AND 2032(%)
FIGURE 19. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR SMALL AND MEDIUM-SIZED ENTERPRISES, BY COUNTRY 2022 AND 2032(%)
FIGURE 20. INSURANCE BPO MARKET, BY APPLICATION, 2022(%)
FIGURE 21. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR LIFE INSURANCE, BY COUNTRY 2022 AND 2032(%)
FIGURE 22. COMPARATIVE SHARE ANALYSIS OF INSURANCE BPO MARKET FOR NON-LIFE INSURANCE, BY COUNTRY 2022 AND 2032(%)
FIGURE 23. INSURANCE BPO MARKET BY REGION, 2022
FIGURE 24. U.S. INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 25. CANADA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 26. UK INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 27. GERMANY INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 28. FRANCE INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 29. ITALY INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 30. SPAIN INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 31. REST OF EUROPE INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 32. CHINA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 33. JAPAN INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 34. INDIA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 35. AUSTRALIA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 36. SOUTH KOREA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 37. REST OF ASIA-PACIFIC INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 38. LATIN AMERICA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 39. MIDDLE EAST INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 40. AFRICA INSURANCE BPO MARKET, 2022-2032 ($MILLION)
FIGURE 41. TOP WINNING STRATEGIES, BY YEAR
FIGURE 42. TOP WINNING STRATEGIES, BY DEVELOPMENT
FIGURE 43. TOP WINNING STRATEGIES, BY COMPANY
FIGURE 44. PRODUCT MAPPING OF TOP 10 PLAYERS
FIGURE 45. COMPETITIVE DASHBOARD
FIGURE 46. COMPETITIVE HEATMAP: INSURANCE BPO MARKET
FIGURE 47. TOP PLAYER POSITIONING, 2022
FIGURE 48. ACCENTURE: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 49. ACCENTURE: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 50. ACCENTURE: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 51. CANON BUSINESS PROCESS SERVICES.: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 52. CANON BUSINESS PROCESS SERVICES.: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 53. CANON BUSINESS PROCESS SERVICES.: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 54. INFOSYS LIMITED: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 55. INFOSYS LIMITED: REVENUE SHARE BY SEGMENT, 2022 (%)
FIGURE 56. INFOSYS LIMITED: REVENUE SHARE BY REGION, 2022 (%)
FIGURE 57. WNS (HOLDINGS) LTD.: NET REVENUE, 2020-2022 ($MILLION)
FIGURE 58. WNS (HOLDINGS) LTD.: REVENUE SHARE BY REGION, 2022 (%)

Companies Mentioned

  • Patra
  • Solartis
  • Cogneesol
  • Canon Business Process Services.
  • Invensis Technologies Pvt Ltd
  • Acquire BPO Pty Ltd
  • Flatworld Solutions Pvt. Ltd.
  • WNS (Holdings) Ltd.
  • Infosys Limited
  • Accenture

Methodology

The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.

They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.

They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:

  • Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic news articles and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast

Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.

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