Master the essential human component of digital transformation
In The Human Side of Digital Business Transformation, veteran emerging technology expert Kamales Lardi delivers an essential and practical exploration of the real-world implementation of digital transformation. The book teaches readers how to drive digital business transformation success by addressing a key element - the people side of transformation. This includes managing internal stakeholders, such as leadership teams and employees, as well as external stakeholders, such as customer, partners and supplier.
The author provides a proven digital business transformation framework that facilitates the successful execution of new digital solutions. She also discusses:
- Digital maturity and transformation readiness assessments complete with supplementary, online tools
- Best practices and key learnings that drive the human side of transformation
- Real-world case studies and examples from renowned business leaders that offer success factors
A can't-miss resource for leadership teams, management, and board members, as well as change managers and leaders in organizations, The Human Side of Digital Business Transformation will also be invaluable for students in business and executive education programs, consultants, and other business leaders interested in digital transformation.
Table of Contents
Introduction: The End of Business as Usual 1
Chapter 1: Trends Shaping the Global Business Landscape 11
Chapter 2: A Brief History of Digital Transformation 19
Chapter 3: A Tale of Two Start-up Cultures 49
Chapter 4: Influencing Digital Business Transformation 93
Chapter 5: Foundation Elements of Digital Business Transformation 123
Chapter 6: Framework for Digital Business Transformation 165
Chapter 7: Best Practices for Successful Transformation 213
Chapter 8: Emerging Technologies and Human- Centred Transformation 243
Chapter 9: Case Studies 275
References 285
Acknowledgments 297
About the Author 299
Index 301
