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The Digital Frontier. How Consumer Companies Can Create Massive Value Through Digital Transformation. Edition No. 1

  • Book

  • 288 Pages
  • June 2021
  • John Wiley and Sons Ltd
  • ID: 5836937

Discover how to move forward with your own company’s digital transformation with this accessible new resource from a global leader in his field

 In The Digital Frontier, experienced executive and distinguished author Ajay Sohoni delivers a relatable and readable reference for corporate executives who need the knowledge and confidence to build lasting digital change within their enterprise. From marketing to commercial, supply chain, and finance, the book offers actionable insights in an accessible format, full of anecdotes, humor, and case examples. You’ll learn which areas to focus on and which not to worry about as you craft your own custom transformation journey. In the book, you’ll also find:

  • A demystification of the startup world for executives and an explanation of why unicorns exist (and so often ultimately fail)
  • A detailed description of the digital transformation gripping companies across a variety of industries in functional areas including advertising, engagement, commerce, product development, manufacturing, and corporate functions
  • A simplified 4-stage framework for companies to start from scratch and build valuable use cases

 Perfect for executives in consumer-facing companies, corporate managers and leaders, business unit heads and management teams, The Digital Frontier is also an indispensable guide for digital non-natives trying to make sense of, and keep up with, the rapidly changing world around them.

Table of Contents

Why I wrote this book and why you should read it 3

CHAPTER 1 - Setting the Context 8

Let There Be Value Creation 8

The Technology That Powers It 27

The Key Consumer Trends of The Next Decade 47

Stepping Back Before Diving In 72

CHAPTER 2 - How Companies Reach Consumers 80

Future of out of home media 82

Future of TV advertising 89

A new kind of personal device 97

A new way of building Ad creatives 105

CHAPTER 3 - How Companies Engage with Consumers 114

Harnessing your consumer base 116

The future of loyalty programs 124

Providing additional value through digital products 132

Engaging through the intangibles 139

CHAPTER 4 - How Consumers Transact 149

The future of at home eCommerce 151

The future of on the go commerce 160

The future of Browse purchases 168

The future of consultation 176

CHAPTER 5 - How Companies Create Products and Brands 184

The future of consumer research 186

Future of personalization 194

Continued relevance of brands 202

The future localized franchise 210

CHAPTER 6 - How Companies Manufacture and Distribute Products 218

The factory of the future 220

Future logistics 228

Digitization of the route to market 236

The circular economy of the future 244

CHAPTER 7 - How Companies Work Together 252

The future of finance 255

The future of employment 265

The future of leadership 273

The future of government 281

CHAPTER 8 - Making the Transformation Happen 287

The 33 framework - 9 steps to build and execute a digital transformation 289

EPIC 1 - IMAGINE your digital future 292

EPIC 2 - BUILD your transformation unit 301

EPIC 3 - OPERATE the digital transformation 309

Epilogue 319

Authors

Ajay Sohoni