Unlock the potential of employee resource groups with advice from an accomplished industry thought leader
In Employee Resource Group Excellence, renowned management and diversity expert Dr. Robert Rodriguez delivers a comprehensive exploration of the current state of employee resource groups (ERGs) in corporate America and a step-by-step roadmap to elevating their performance.
The book draws on the author’s extensive experience in consulting with America’s most well-known companies to discuss successful and current ERG initiatives in corporations, universities and nonprofits, as well as ERG efforts being undertaken outside the United States. You’ll also discover:
- In-depth case studies highlighting ERG best practices, current trends and metrics
- Common pitfalls and mistakes that derail ERGs from achieving their goals
- Insights from the “The 4C Assessment,” the only ERG evaluation tool on the market today that has been completed by over 250 corporations and which examines the ERG pillars of careers, culture, community, and commerce
Perfect for Chief Diversity Officers, ERG program managers, and ERG leaders in companies of all kinds, Employee Resource Group Excellence is also a must-have resource for HR professionals and other corporate executives interested in unlocking the full potential of these powerful groups as they strive to reach excellence.
Table of Contents
Introduction: The Milli Vanilli Syndrome xi
1 Beyond Food, Flag, and Fun 1
2 The Seven Deadly Sins 23
3 Movers and Shakers 43
4 The 4CModelTM 63
5 Career Pillar 79
6 Community Pillar 101
7 Culture Pillar 113
8 Commerce Pillar 135
9 ERG Analytics 155
10 ERG Metrics-That-Matter 177
11 High Performers and High Potentials 191
12 Strategic Planning 213
13 Next-Generation ERGs 225
About the Author 233
Index 235
