Table of Contents
Introduction ix
Part 1 Analysis of Factors Incentivizing Companies to Develop CSV-based Strategies for Societal Innovations 1
Introduction to Part 1 3
Chapter 1 Foundations of the Societal Strategy Based on Creating Shared Value (CSV) 5
1.1 The issues at stake in the liberal and contractual conceptions of CSR 5
1.2 CSR as a lever for adapting corporate governance 6
Chapter 2 CSR as a Lever Which Corrects and/or Anticipates Potential Damage to the Company 9
2.1 CSR as a lever to avoid pressures from socio-political stakeholders 9
2.2 CSR as a lever for alleviating or anticipating regulatory pressures 10
2.3 CSR as a lever to avoid or mitigate the pressures exerted by soft power 12
2.4 CSR as a lever for securing a competitive advantage, reducing negative societal externalities or producing positive externalities 14
2.4.1 Labels, a tool for managing the appropriation of CSR as differentiating attributes 18
2.4.2 Process of optimizing customer focus on societal attributes 20
2.4.3 Factors determining consumer eco-responsibility 22
Chapter 3 Innovation and Ecosystem as Key to the Success of CSV-based Societal Strategies 27
3.1 Innovation as a fundamental lever for developing CSV-based strategies 27
3.2 Analysis of the ecosystem’s role in the process of implementing CSV strategies 33
3.3 Assessing the impact of an innovation on each stakeholder in the ecosystem 47
Chapter 4 Value of Impact Investment for Societal Innovations 51
4.1 Key steps in calculating the value of the impact investment 52
4.2 Impact and ethical investment opportunities 55
Chapter 5 Development Strategies of CSV-based Innovative Business Models 57
5.1 Traditional tools of competitive analysis in CSV-based CSR practices 58
5.2 Foundations of business models 61
Part 2 Analysis of the Different Environmental Innovation Strategies Developed by One Company and their Impact in Terms of CSV 65
Introduction to Part 2 67
Chapter 6 Analysis of Societal Strategies Based on Ethical Values and their Limitations with Respect to CSV 73
6.1 Issues concerning ethical values 73
6.1.1 Values as an instrument for enhancing the company’s image 74
6.1.2 The company’s values as an attribute of differentiation 75
6.1.3 Strategy development through the practice of corporate values 76
6.1.4 Factors limiting the appropriation of the company’s values by customers in their practices 79
6.2 Comparative analysis of the values communicated by Decathlon and the values appropriated by customers 82
6.2.1 Ethical values as a substitute for CSR 83
6.2.2 Awareness index of the values displayed by Decathlon among the customers surveyed 84
6.2.3 Discrepancies between the values displayed by Decathlon and those quoted by customers 87
6.2.4 Main factors preventing customers from adopting the values formalized by the company 89
6.2.5 Main limitations of the study 90
Chapter 7 Analysis of CSV-based Environmental Innovation Strategies Developed by a Company and their Impact 93
7.1 Environmental innovations, environmental externalities and competitive advantage 93
7.2 Different categories of environmental innovation and shared value creation 95
7.2.1 Environmental technological innovations and shared value creation 96
7.2.2 Integrated technological innovations which are not purely environmental and shared value creation 99
7.2.3 Organizational environmental innovations and shared value creation 104
Chapter 8 Analysis of Specific Environmental Innovation Strategies to Each Activity of the Decathlon Group 107
8.1 Analysis of the Decathlon Group’s environmental policy based on CSV 109
8.2 Analysis of the contributions of Decathlon Group’s environmental innovations 112
8.3 Environmental innovations related to product and production activities 115
8.3.1 Integrated technological innovations related to products and processes 115
8.3.2 Organizational environmental innovations 118
8.4 Environmental innovations related to site construction and operation 122
8.4.1 Organizational innovations related to energy optimization 123
8.4.2 Organizational innovations related to waste and water 124
8.5 Environmental innovations related to transport 125
8.5.1 Organizational innovations related to site reconciliation and packaging design 126
8.5.2 Organizational innovations related to modes of transportation 127
8.6 Main positive impacts resulting from the various environmental innovations 128
Part 3 Analysis of Social Innovation Strategies Based on CSV and their Impact on the Company and Society 131
Introduction to Part 3 133
Chapter 9 Foundations of Social Innovations for Consumers 135
9.1 Social innovations for low-income consumers 135
9.2 Social innovations for the well-being of the poor 139
9.2.1 Characteristics of the BoP (Bottom of the Pyramid) social business model 139
9.2.2 Analysis of different forms of BoP social business innovations 142
9.2.3 Benefits and outlook of CSR-BoP 144
9.3 Social innovations for all consumers 145
Chapter 10 Analysis of Various Managerial Innovations Likely to Motivate Employees to Engage in their Work 147
10.1 Social innovation based on organizational ethics and its impact on employee engagement 149
10.1.1 Foundations of organizational ethics 150
10.1.2 Process for implementing management based on organizational ethics 151
10.2 Managerial innovation based on the higher purpose of employee involvement and commitment 154
10.3 Social innovation based on teleworking and employee engagement 157
10.4 Managerial innovation based on the role of feedback and respect in the employee motivation process 158
Conclusion 161
References 167
Index 185
