5G OSS BSS Market - Forecasts from 2024 to 2029

The 5G OSS BSS market is expected to grow at a CAGR of 14.56% from US$53.566 billion in 2022 to US$138.731 billion by 2029.

5G OSS/BSS refers to the Operations Support System (OSS) and Business Support System (BSS) specifically designed for 5G networks. OSS/BSS are crucial components in the telecommunications industry, responsible for managing and supporting the operational and business aspects of telecommunication services. With the advent of 5G technology, the complexity and requirements of network operations and business management have significantly increased. 5G OSS/BSS plays a pivotal role in ensuring the smooth deployment, operation, and monetization of 5G services. On the operational side (OSS), these systems manage various network functions such as service assurance, network provisioning, fault management, and performance monitoring. They are designed to handle the increased network complexity, virtualization, and automation that come with 5G networks. On the business side (BSS), 5G OSS/BSS systems are responsible for customer-facing functions such as billing, customer care, order management, and revenue assurance. These systems are essential for enabling innovative business models, managing subscriptions, and ensuring a seamless customer experience in the 5G era.

Increasing adoption of 5G propels the market.

The significance of tower infrastructure is on the rise with the rapid progression of 5G network deployment. By 2025, 74% of wireless connections in the United States are expected to be on the 5G network. In contrast, the penetration of 5G in China will be notably lower, standing at 64%. The evolution of 5G technology is creating new opportunities and increasing the demand for innovative telecommunications applications as infrastructure providers transition from 4G to 5G networks and services. This shift is also due to the high speed of 5G. Speedtest Intelligence® data indicates a substantial increase in median download speeds throughout India, surging by 115% since the pre-launch of 5G. The median download speed, which was 13.87 Mbps in September 2022, escalated to 29.85 Mbps by January 2023. Consequently, India's standing on the Speedtest Global Index witnessed a notable improvement, advancing by 49 places, from 118th in September 2022 to 69th in January 2023. This positions India ahead of several G20 nations, including Mexico, Russia, and Argentina, as well as its neighboring countries such as Indonesia, Bangladesh, Sri Lanka, and Pakistan. Establishing a robust, automated, and fully integrated Business Support System and Operations Support System (BSS/OSS) is crucial for realizing the business benefits associated with 5G.

It is projected that the market in North America will grow steadily. 

The anticipated period is expected to witness substantial growth in the United States 5G OSS BSS market, driven by the increasing adoption of advanced technologies such as M2M communication, IoT (Internet of Things), cloud services, and mobile services across various industrial and commercial sectors. This surge in adoption is poised to fuel market expansion. Additionally, the growing prevalence of smart infrastructure and the uptake of sophisticated security solutions in residential and commercial areas are projected to boost the demand for high-speed internet connectivity in the country, further contributing to the growth of OSS BSS in the market. Notably, the World Bank reported a mobile cellular subscription rate of 110 per 100 people in 2022, indicating a significant penetration of mobile phones and internet services in the country, which is expected to positively impact market growth.

Telecommunication companies leverage Operation Support Systems (OSS) for various purposes, including network planning, fault management, network inventory management, service provisioning, service assurance, and configuration. The broad spectrum of applications for OSS and BSS is a key driver for their market growth, with increasing utilization across multiple industries anticipated in the projected period. As per the data provided by the Federal Reserve Bank of St. Louis, there has been a substantial increase in internet users in the United States. In 2017, 87.24% of the population was using the internet, and by 2021, this percentage had risen to 91.75%. This significant growth in internet users is expected to have a notable impact on the 5G OSS BSS market in the coming years. The escalating demand for high-speed networks aligns with the trends in internet usage, suggesting a correlation between the increasing number of internet users and the evolving landscape of the 5G OSS BSS market. This trend underscores the importance of robust and efficient operation support systems (OSS) and business support systems (BSS) to meet the growing demands of an expanding internet user base.

Market Key Developments

• May 2021, Ericsson and Amazon Web Services (AWS) joined forces in a strategic partnership aimed at assisting Communication Service Providers (CSPs) in transitioning to cloud Business Support Systems. This collaboration signifies a concerted effort to provide CSPs with comprehensive support as they navigate the challenges and opportunities presented by the adoption of cloud-based BSS solutions. By leveraging the expertise and resources of both Ericsson and AWS, the partnership aims to enhance the capabilities of CSPs, enabling them to optimize their operations, improve efficiency, and capitalize on the benefits offered by cloud-native BSS technologies.
• December 2023, Nokia joined forces with Innova to provide programmable network applications tailored for enterprises through Nokia's network as a coding platform. Nokia, recognized for its digital innovations, combined its strengths with Innova, which specializes in OSS/BSS infrastructure. The primary objective of this partnership is to introduce novel and advanced products to the market by leveraging the capabilities of the network as a coding platform. This strategic move reflects the industry trend of key players aligning their expertise to drive innovation and enhance their position in the dynamic 5G OSS BSS market.

Segmentation:

By Deployment Type:

• On-premise
• Cloud

By Solutions Offered:

• BSS
• Customer Management
• Revenue Management
• Product Manangement
• OSS
• Service Management/Orchestration
• Infrastructure Management

By Application:

• IoT
• MVNE/MVNO

By Industry Vertical:

• IT and Telecom
• BFSI
• Media and Entertainment
• Retail and E-Commerce
• Others

By Geography

• Americas
• United States
• Others
• Europe, Middle East and Africa
• Germany
• United Kingdom
• Others
• Asia Pacific
• China
• Japan
• South Korea
• Others