Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises - putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more.
- Case studies provide patient information that students will use to create electronic health records so they can practice what they have learned. Exercises are flexible and can be completed with Dentrix Learning Edition, adapted to be used with most practice management software, or completed using the patient paperwork provided.
- Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward.
- Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment.
- NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems.
- NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added.
- NEW! Additional practice management exercises work in conjunction with the newest version of?Dentrix Learning Edition based on Dentrix G7.3 to help students experience what it is like to work with dental practice management software.
Table of Contents
Part One Introduction to the Dental Profession1 Orientation to the Dental Profession
2 Dental Basics
Part Two Communication Skills: Principles and Practices
3 Communication Skills and Tools
4 Written Correspondence and Electronic Communication
5 Patient Relations
6 Dental Healthcare Team Communications
Part Three Managing Dental Office Systems
7 Computerized Dental Practice
8 Patient Clinical Records
9 Information Management and Security
10 Dental Patient Scheduling
11 Continuing Care Program (Recall or Re-Care Systems)
12 Inventory Management
13 Office Equipment
Part Four Managing Dental Office Finances
14 Financial Arrangement and Collection Procedures
15 Dental Benefit Plan Processing
16 Bookkeeping Procedures: Accounts Payable
17 Bookkeeping Procedures: Accounts Receivable
Part Five Managing Your Career
18 Employment Strategies
Appendix: Patient Paperwork
