Understand the penalties and remedies prescribed by the FDCPA for violations, enabling you to navigate potential legal consequences effectively.
The Fair Debt Collection Practices Act (FDCPA), approved on September 20, 1977, is a consumer protection amendment, establishing legal protection from abusive debt collection practices to the Consumer Credit Protection Act, as Title VIII of that Act. The Act creates guidelines under which debt collectors may conduct business, defines the rights of consumers involved with debt collectors, and prescribes penalties and remedies for violations of the Act. It’s a federal law that limits the behavior and actions of third-party debt collectors who are attempting to collect debts on behalf of another person or entity.
It’s important to understand the key elements of the Act as well as updates that have been made recently. During this webinar, Justin will discuss an overview of the FDCPA, its history, provisions, recent updates, and how it came about. Also, how FDCPA relates to all levels of staff.
Learning Objectives
- You will be able to describe an overview of FDCPA and its definitions.
- You will be able to discuss the compliance issues and risks with FDCPA.
- You will be able to explain the different types of abusive acts that have occurred which led to the updated regulations.
- You will be able to identify the different provisions covered under the FDCPA.
Agenda
What Is the Fair Debt Collection Practices Act (FDCPA)?
- Background
- Purpose
- Scope
Provisions
- Recent Updates
- Different Types
- First Contact
- Disputing the Debt
- Harassment, Abuse and Misrepresentations
Consumer Actions
Filing a Complaint
Prohibited Conduct
Examination
Q and A
Speakers
Justin Muscolino,
JTM Compliance Training- Brings over 25 years of wide-arranging experience in compliance, training, and regulations
- Currently the CEO of tweezzle, a virtual training company dealing with regulatory compliance; he is also an advisor to startups; most recently, he served as Head of Compliance Training at Bank of China, Macquarie Group’s Head of Americas Compliance Training, and JPMorgan Chase’s Compliance Training Manager; also worked for FINRA, a U.S. regulator, where he created Examiner University to train examiners on how to perform their function
- Advisor at the Global Compliance Institute (GCI)
- Master’s degree in finance; bachelor’s degree in business administration
Who Should Attend
This live webinar is designed for credit and collection managers, attorneys, lending professionals, presidents, vice presidents, branch managers, directors, controllers, and accountants.
