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Business Software and Services Market Report and Forecast 2024-2032

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    Report

  • 178 Pages
  • December 2023
  • Region: Global
  • Expert Market Research
  • ID: 5921395
According to the report, the global business software and services market is projected to grow at a CAGR of 10% between 2024 and 2032 reaching a value of approximate USD 1034.42 billion by 2032. Aided by the growing necessity for process automation, enhanced efficiency, and data-driven decision-making in businesses, the market is expected to grow significantly by 2032.

Business software and services encompass a diverse range of applications and platforms tailored to streamline, automate, and optimise various business processes, from finance and human resources to customer relationship management and supply chain operations. Their pivotal role lies in integrating disparate business functions, facilitating real-time information sharing, and providing insights to drive strategic decisions.

In the digital age, businesses across the globe are recognising the imperative need for robust software solutions. The exponential surge in data generation demands sophisticated tools for its efficient management, analytics, and storage. Business software, from enterprise resource planning (ERP) to customer relationship management (CRM) systems, provides an ecosystem where businesses can seamlessly manage, analyse, and utilise their data to foster growth and competitiveness.

According to the global business software and services market analysis, the global drive towards digital transformation acts as a powerful propellant for the business software and services market. As industries grapple with the challenges of the 21st century, from volatile market dynamics to rapidly evolving consumer preferences, the need for agile, scalable, and integrated software solutions becomes paramount. This is further accentuated by the ongoing global shift towards remote work, necessitating cloud-based software and collaboration tools.

Furthermore, the rise of artificial intelligence (AI) and machine learning (ML) in business software adds another dimension to the global business software and services market growth. These technologies, when integrated into business software, empower organisations with predictive analytics, process automation, and enhanced user experiences, setting new standards for operational efficiency and innovation.

Moreover, the emergence of software-as-a-service (SaaS) models is revolutionising how businesses perceive and invest in software. With its flexibility, scalability, and subscription-based pricing, SaaS solutions are democratising access to top-tier business software, enabling even small and medium enterprises to harness their capabilities.

Another pivotal trend influencing the business software and services market outlook is the increasing emphasis on mobile solutions. With the global workforce becoming more mobile-centric, software providers are focusing on creating mobile-optimised versions of their offerings, ensuring accessibility and functionality across devices.

Market Segmentation

The market can be divided based on software, services, deployment, size, end use, and region.

Market Breakup by Software

  • Finance
  • Sales and Marketing
  • Human Resource
  • Supply Chain
  • Other

Market Breakup by Services

  • Consulting
  • Managed Services
  • Support and Maintenance

Market Breakup by Deployment

  • Cloud
  • On-Premise

Market Breakup by Size

  • Small and Medium Enterprises
  • Large Enterprises

Market Breakup by End Use

  • Aerospace and Defence
  • Banking, Finance Services and Insurance
  • Government
  • Healthcare
  • IT and Telecom
  • Manufacturing
  • Retail
  • Transportation
  • Others

Market Breakup by Region

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa

Competitive Landscape

The report looks into the market shares, plant turnarounds, capacities, investments, and mergers and acquisitions, among other major developments, of the leading companies operating in the global business software and services market. Some of the major players explored in the report are as follows:
  • Acumatica, Inc.
  • Microsoft Corporation
  • Epicor Software Corporation
  • Oracle Corporation
  • Deltek, Inc.
  • NetSuite Inc.
  • SYSPRO
  • International Business Machines Corporation
  • Totvs SA
  • Others

Table of Contents

1 Preface2 Report Coverage - Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Business Software and Services Market Analysis
8.1 Key Industry Highlights
8.2 Global Business Software and Services Historical Market (2018-2023)
8.3 Global Business Software and Services Market Forecast (2024-2032)
8.4 Global Business Software and Services Market by Software
8.4.1 Finance
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Sales and Marketing
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.4.3 Human Resource
8.4.3.1 Historical Trend (2018-2023)
8.4.3.2 Forecast Trend (2024-2032)
8.4.4 Supply Chain
8.4.4.1 Historical Trend (2018-2023)
8.4.4.2 Forecast Trend (2024-2032)
8.4.5 Other
8.5 Global Business Software and Services Market by Services
8.5.1 Consulting
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Managed Services
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Support and Maintenance
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.6 Global Business Software and Services Market by Deployment
8.6.1 Cloud
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 On-Premise
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Business Software and Services Market by Size
8.7.1 Small and Medium Enterprises
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Large Enterprises
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.8 Global Business Software and Services Market by End Use
8.8.1 Aerospace and Defence
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 Banking, Finance Services and Insurance
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Government
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Healthcare
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 IT and Telecom
8.8.5.1 Historical Trend (2018-2023)
8.8.5.2 Forecast Trend (2024-2032)
8.8.6 Manufacturing
8.8.6.1 Historical Trend (2018-2023)
8.8.6.2 Forecast Trend (2024-2032)
8.8.7 Retail
8.8.7.1 Historical Trend (2018-2023)
8.8.7.2 Forecast Trend (2024-2032)
8.8.8 Transportation
8.8.8.1 Historical Trend (2018-2023)
8.8.8.2 Forecast Trend (2024-2032)
8.8.9 Others
8.9 Global Business Software and Services Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2023)
8.9.1.2 Forecast Trend (2024-2032)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2023)
8.9.2.2 Forecast Trend (2024-2032)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2023)
8.9.3.2 Forecast Trend (2024-2032)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2023)
8.9.4.2 Forecast Trend (2024-2032)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2023)
8.9.5.2 Forecast Trend (2024-2032)
9 North America Business Software and Services Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Business Software and Services Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Business Software and Services Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.2 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Business Software and Services Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Business Software and Services Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter's Five Forces Analysis
14.2.1 Supplier's Power
14.2.2 Buyer's Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Acumatica, Inc.
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 Microsoft Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Epicor Software Corporation
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Oracle Corporation
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Deltek, Inc.
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 NetSuite Inc.
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 SYSPRO
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 International Business Machines Corporation
16.2.8.1 Company Overview
16.2.8.2 Product Portfolio
16.2.8.3 Demographic Reach and Achievements
16.2.8.4 Certifications
16.2.9 Totvs SA
16.2.9.1 Company Overview
16.2.9.2 Product Portfolio
16.2.9.3 Demographic Reach and Achievements
16.2.9.4 Certifications
16.2.10 Others
17 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Business Software and Services Market: Key Industry Highlights, 2018 and 2032
2. Global Business Software and Services Historical Market: Breakup by Software (USD Billion), 2018-2023
3. Global Business Software and Services Market Forecast: Breakup by Software (USD Billion), 2024-2032
4. Global Business Software and Services Historical Market: Breakup by Services (USD Billion), 2018-2023
5. Global Business Software and Services Market Forecast: Breakup by Services (USD Billion), 2024-2032
6. Global Business Software and Services Historical Market: Breakup by Deployment (USD Billion), 2018-2023
7. Global Business Software and Services Market Forecast: Breakup by Deployment (USD Billion), 2024-2032
8. Global Business Software and Services Historical Market: Breakup by Size (USD Billion), 2018-2023
9. Global Business Software and Services Market Forecast: Breakup by Size (USD Billion), 2024-2032
10. Global Business Software and Services Historical Market: Breakup by End Use (USD Billion), 2018-2023
11. Global Business Software and Services Market Forecast: Breakup by End Use (USD Billion), 2024-2032
12. Global Business Software and Services Historical Market: Breakup by Region (USD Billion), 2018-2023
13. Global Business Software and Services Market Forecast: Breakup by Region (USD Billion), 2024-2032
14. North America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
15. North America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Europe Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Europe Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Asia Pacific Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Asia Pacific Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Latin America Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Latin America Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Middle East and Africa Business Software and Services Historical Market: Breakup by Country (USD Billion), 2018-2023
23. Middle East and Africa Business Software and Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
24. Global Business Software and Services Market Structure

Companies Mentioned

  • Acumatica Inc.
  • Microsoft Corporation
  • Epicor Software Corporation
  • Oracle Corporation [ORCL (NYSE)]
  • Deltek Inc.
  • NetSuite Inc.
  • SYSPRO
  • International Business Machines Corporation [IBM (NYSE)]
  • Totvs SA [TOTS3 (BVMF)]

Methodology

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