Cloud OSS BSS Market - Forecasts from 2023 to 2028

The cloud OSS BSS market is estimated to grow at a CAGR of 16.94% to reach US$46.870 billion by 2028 from US$15.674 billion in 2021.

Clod technology is expanding heavily in the telecommunication sector, companies are excessively making use of the cloud for multiple usages such as for big data analysis, data backups, file storage, and communication among other uses. Cloud OSS and BSS are built-in micro applications that provide the user with the necessary agility which would help them create personalized and innovative customer experiences that would result in higher customer retention. Additionally, the increasing communication services, including audio/video calls, conference calls, broadcasting, and messaging are also increasing the demand for the cloud. The increasing adoption of the cloud and increased use of 5G networking is increasing the demand for cloud OSS and BSS in the projected period.

Increasing deployment of cloud and 5G

The increasing use of cloud in large, medium, and small-scale enterprises coupled with increasing demand for 5G is anticipated to boost the market for cloud OSS and BSS in the projected period. Additionally, the increasing interest of companies and growing recognition of the companies that are excelling in this field is another reason for market growth. For instance, according to an April 2022, press release Netcraker was awarded Asia Communication Awards for 5G, Cloud, and OSS/BSS. Netcraker’s cloud BSS was awarded the cloud technology initiative for the role of its cloud-native capabilities. Furthermore, the Netcracker Digital BSS/OSS received the OSS/BSS project of the year for helping with large-scale digital transformation projects. Hence, such increasing involvement of companies to provide state-of-the-art facilities for cloud OSS/BSS in the market is one of the major reasons pushing the market in an upward direction. 

According to Telefonaktiebolaget LM Ericsson, the usage of 5G data consumption is expected to increase. Exabyte per month is a large unit of data storage, the prefix exa means one billion billion. In the present year, the use of 2G,3G, and 4G mobile data is dominating the market with a share of 78.8 exabytes a month whereas mobile data 5G is only 14.3 exabytes per month, but in the coming years, this scenario is expected to be reversed. For instance, in 2027 the usage of mobile data 5G network is expected to reach 159.4 exabytes per month compared to mobile data 2G/3G, and 4G with 125.7 exabytes per month. With the increased adoption of 5G in various sectors as it is faster compared to other mobile networks and a newer technology the penetration rate of 5G is expected to remain high in the coming years. Hence, with the growing use of 5G and rising development in the field of OSS/BSS in the forecasted period, the market is anticipated to expand.

North America is predicted to hold the largest market share for the market

The market for cloud OSS BSS in North America is expanding as a direct result of the growing use of customized cloud OSS BSS solutions. Furthermore, a rise in the need for convergent billing systems is fueling the market's expansion. The cloud OSS BSS sector is expanding due to the increased use of cloud technologies for software upgrades and simplicity of maintenance.

 A primary factor contributing to the expansion of cloud OSS BSS in the USA is the fast expansion of the technology and communication sectors in several areas. The costs of maintaining support systems combined with the telecommunication service providers' steadily growing client base are pushing these telco providers towards the cloud. Cloud OSS BSS use is growing among these service providers as a result of their increased emphasis on cost reduction.

An increase in investment in 5G technology is enabling mobile broadband and mass/critical machine-type communication (MTC), which in turn is automating industrial operations and is another significant factor fueling the cloud OSS BSS market in the nation. According to CTIA, With the help of 5G, the energy system can be more precisely monitored, which enhances management, lowers expenses, and boosts the US economy by $1.8 trillion.   Furthermore, as per the Federal Communications Commission, to provide carriers with up to $9 billion in Universal Service Fund funding to provide advanced 5G mobile wireless services in rural America (including up to $680 million for deployment on tribal territories), the Commission created the 5G Fund for Rural America in October 2020. Additionally, the Fund also sets aside at least $1 billion expressly for deployments supporting the requirements of precision agriculture.

Market Key Developments

• In June 2021, Amdocs launched an AI/ machine learning-infused product and solution that will provide critical insights and recommend decisions, and will take automated actions at scale in real-time across key processes. This integrated and intelligent analysis will help the service providers to better launch, manage, and monetize, innovative new services in the 5G spectrum. 
• In September 2023, Batelco, is utilized Oracle Communications technologies to modernize its key IT systems. Oracle's telecom solutions enable the business to satisfy the changing demands of its enterprise and consumer customers while responding to shifting market dynamics and providing its clients with cutting-edge new offerings. Oracle Communications Consulting takes the lead in carrying out the plan.
• In August 2023, Communications Data Group (CDG) and Calix, Inc. announced the seamless integration of CDG's cloud-based OSS/BSS solution, MBS, with Calix Cloud®. This allows for persona-based views in Calix Support and Marketing Cloud
• In October 2020, BearingPoint Beyond, a quickly expanding provider of digital platform solutions, announced that its cloud-native Infonova BSS has been used to power both OSS and BSS systems deployed by BNET, which is in charge of broadband network services. The platform, which is based on Amazon Web Services (AWS), is intended to assist the CSP in overseeing the operating protocols and procedures for its national fiber broadband network. Network inventory and service assurance solutions are being provided to BNET by CROSS Network Intelligence (CNI), experts in network inventory, as per the agreement.

Segmentation:

By Deployment Model

• Public
• Private
• Hybrid

By Enterprise Size

• Small
• Medium
• Large

By Geography

• North America
• United States
• Canada
• Mexico
• South America
• Brazil
• Argentina
• Others
• Europe
• United Kingdom
• Germany
• France
• Spain
• Others
• Middle East and Africa
• Saudi Arabia
• UAE
• Israel
• Others
• Asia Pacific
• Japan
• China
• India
• South Korea
• Indonesia
• Thailand
• Others