Learn the proper way to conduct an internal investigation to ensure you’re in compliance and not leaving anything out.
No matter how proactive we try to be in our organizations, things still happen that result in employee complaints. It could be a harassment or discrimination problem, a safety concern, complaints about bullying, or the ubiquitous favoritism complaint. This presentation will help those involved in a company’s complaint process to choose the right investigator and avoid the common problems that arise during investigations. An investigation’s purpose is to reduce a company’s liability around an incident. But failing to conduct the investigation properly can cause its own risk management problems. Attending this webinar will ensure that anyone who conducts investigations has the tools to avoid the major problems that can occur during an investigation and produce an end product that will assist the company should an agency or court become involved in the problem at some point in time.
Learning Objectives
- You will be able to describe what steps to take to avoid problems during an investigation.
- You will be able to discuss why confidentiality can cause legal risks.
- You will be able to explain why credibility determinations are key to a good investigation.
- You will be able to identify who is the correct person to perform an internal investigation.
Agenda
Who Should Conduct the Investigation?
- Human Resources
- Compliance Officer
- Other Possibilities
The Confidentiality Conundrum
- Complaining Parties
- During Investigation
- After Investigation
Avoiding Problems During Investigation
- Stop! Now Plan
- Neutrality Is Key
- Dealing With External Pressures
Who Do I Believe?
- Credibility Determinations
- Liar, Liar, Pants on Fire
- Take a Stand
Closing an Investigation
- Language Counts
- Closure for Involved Parties
- Follow up
Speakers
Sharon Jutila,
HR consultant ,
AmeriBen/IEC Group- HR consultant at AmeriBen/IEC Group
- Attorney and human resources expert with more than fifteen years’ experience providing advice and recommendations to a wide range of businesses
- Practice emphasizes all aspects of labour and employment law
- Well-respected trainer and speaker on human resource and employment compliance issues having presented at more than one hundred conferences
- Wrote several publications and articles related to the areas of management defence employment law
- J.D. degree, Order of the Coif, University of Oregon School of Law
- Can be contacted at 360-487-6838 or sjutila@ameriben.com
Who Should Attend
This live webinar is designed for human resource professionals, business owners and managers, presidents, vice presidents, operations managers, controllers, accountants, and attorneys.
