Social Robots Market Report 2025

This report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

The social robots market size has grown exponentially in recent years. It will grow from $5.72 billion in 2024 to $7.66 billion in 2025 at a compound annual growth rate (CAGR) of 34%. The growth in the historic period can be attributed to aging population, healthcare needs, demand for entertainment and leisure, government funding.

The social robots market size is expected to see exponential growth in the next few years. It will grow to $24.7 billion in 2029 at a compound annual growth rate (CAGR) of 34%. The growth in the forecast period can be attributed to awareness of mental health and wellbeing, increasing prevalence of remote work, rise in demand for communication, integration into smart homes. Major trends in the forecast period include collaborative robots, artificial intelligence (AI) and machine learning (ML), human-robot interaction, ethical AI and data privacy.

The escalating demand for tailored customer experiences across industries is a key impetus behind the growth of the social robot market. Customer experience (CX) encompasses the impressions and sentiments a consumer forms from interactions with a brand's products and services. Social robots play a pivotal role in enhancing these experiences by engaging with customers, seeking feedback, and incorporating their suggestions. For instance, in June 2022, involving over 2000 US consumers aged 18 to 75, highlighted the profound impact of customer experience on brand loyalty. It revealed that 39% of respondents would dissuade friends and family from purchasing goods from a company after a negative experience, and 64% had already ceased doing business with such companies. Moreover, 79% of respondents under 45 emphasized the significance of having a positive experience on digital platforms. Hence, the escalating demand for personalized customer experiences across industries propels the growth of the social robot market.

The increasing adoption of smart homes is expected to drive the growth of the social robot market. A smart home is a residence equipped with connected devices and automation systems, allowing remote control and efficient management of various functions like lighting, security, heating, and entertainment. In smart homes, social robots serve as intelligent companions and control hubs, enabling voice-activated device management and offering personalized assistance. This enhances convenience, security, and the overall quality of life for residents. For example, a study by Secure Data Recovery in November 2023 showed that the adoption of smart home devices in the U.S. has grown significantly, with the percentage of households using such technology rising from 6.9% to 22.3% in 2023. States like Connecticut, Utah, and Maryland lead the way, with 28.2%, 27.8%, and 27.6% of their populations using smart technology. As a result, the growing adoption of smart homes is contributing to the expansion of the social robot market.

Leading companies in the social robot market are leveraging cutting-edge technologies like artificial intelligence (AI) and machine learning (ML) to advance their market position. Artificial intelligence involves the emulation of human cognitive processes by computer systems, while machine learning enables a computer system to enhance its intelligence over time. For instance, in December 2022 release of the Moxie robot by Embodied Inc., a robotics and AI company based in Los Angeles. Designed for children aged 5 to 10, Moxie serves as an interactive companion for child development and entertainment. It seamlessly incorporates aspects of child development, engineering, technology, game design, and entertainment, all powered by machine learning technology. This enables Moxie to understand, process, and respond to natural conversation, eye contact, facial expressions, as well as recognize and recall individuals, places, and objects. This innovative integration of AI and ML is playing a pivotal role in propelling the social robot market forward.

In January 2022, Furhat Robotics, a Swedish company specializing in social robots, acquired Misty Robotics for an undisclosed sum. This strategic move enabled Furhat Robotics to extend its geographical presence in the US and advance the development of cutting-edge social robotics technologies. Misty Robotics, based in the US, is renowned for its creation, the Misty robot.

Major companies operating in the social robots market are Toyota Motor Corporation, Samsung Electronics Co. Ltd., Honda Motor Co. Ltd., Sony Corporation, Toshiba Corporation, Nvidia Corporation, ASUSTeK Computer Inc., Hasbro Inc., KUKA Robotics Corp, UBTECH Robotics Inc., Charles River Analytics Inc., Starship Technologies Inc., Cyberdyne Inc., Kinova Inc., WowWee Group Limited, Furhat Robotics AB, Blue Frog Robotics SAS, Knightscope Inc., Mayfield Robotics, Agility Robotics Inc., Hanson Robotics Ltd., Wonder Workshop Inc., Embodied Inc., Apptronik Inc., Double Robotics Inc., Vecna Robotics Inc., Paro Robots US Inc., Diligent Robotics Inc., KOMPAI Robotics, SoftBank Robotics Group Corp.

Asia-Pacific was the largest region in the social robot’s market in 2024. North America is expected to be the fastest-growing region in the forecast period. The regions covered in social robot’s report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the social robot’s market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The social robots market consists of revenues earned by entities by providing such as companionship and emotional support, customer service, tutoring, healthcare and well-being coaching. The market value includes the value of related goods sold by the service provider or included within the service offering. The social robots market also includes sales of anthropomorphic, zoomorphic, caricatured and functional robots. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

Social robots are autonomous artificial agents equipped with advanced technology, including artificial intelligence, sensors, cameras, and microphones. These robots are designed to engage and communicate with humans in a manner that mimics social interactions. They find applications in providing companionship for older individuals and those with disabilities, acting as educational tools, offering therapy and rehabilitation support, serving as customer service representatives, and even providing entertainment.

These social robots comprise three main components such as hardware, software, and services. Hardware refers to the tangible, physical elements of the system. They are equipped with technologies such as machine learning, computer vision, context awareness, and natural language processing. These robots are deployed across various sectors including public utility, media and entertainment, education, hospitality, healthcare, telecommunication, banking, financial services, and insurance (BFSI), among others.

The social robots market research report is one of a series of new reports that provides social robots market statistics, including social robots’ industry global market size, regional shares, competitors with a social robot’s market share, detailed social robots market segments, market trends and opportunities and any further data you may need to thrive in the social robot’s industry. This social robot’s market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

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