Domestic Couriers Market Report 2024

The domestic couriers market size has grown rapidly in recent years. It will grow from $62.4 billion in 2023 to $69.97 billion in 2024 at a compound annual growth rate (CAGR) of 12.1%. The expansion observed in the past can be credited to a growing demand from the medical and healthcare industries, an increase in e-commerce activities, and a rise in consumer spending.

The domestic couriers market size is expected to see rapid growth in the next few years. It will grow to $109.39 billion in 2028 at a compound annual growth rate (CAGR) of 11.8%. The anticipated expansion in the upcoming period can be ascribed to the increased demand for restaurant meal delivery services, a surge in business activity, the growth of e-commerce businesses, the rise of grocery delivery services, technological advancements, the impact of the COVID-19 pandemic, and decreased logistics costs. Key trends expected in the forecast period involve the increased demand for parcel delivery, the implementation of automated parcel terminals, tailored solutions for e-commerce companies, a shift in focus from B2B to B2C deliveries, the introduction of drone deliveries, autonomous vehicle-based deliveries, route optimization, and the adoption of e-locker delivery systems.

E-commerce is poised to emerge as a significant catalyst for the global domestic couriers market. The continuous growth of online buying and selling activities is anticipated to result in an upsurge in courier and parcel deliveries, driving the demand for courier delivery services. E-commerce, encompassing the exchange of goods, services, funds, or data over electronic networks, particularly the internet, occurs through various models such as business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer, or consumer-to-business. Notable examples of e-commerce platforms include Amazon, Ebay, Quikr, Olx, and others. The rise of e-commerce has simplified the discovery and purchase of products through online retailers and marketplaces, benefiting freelancers, small businesses, and large corporations by facilitating expanded sales opportunities. Consequently, the flourishing e-commerce industry is expected to drive the domestic couriers market in the forecast period by creating increased opportunities for courier and parcel delivery services within the country.

The surge in urbanization is anticipated to contribute to the growth of the domestic couriers market. Urbanization involves the expanding growth and development of cities, often accompanied by the migration of populations from rural to urban areas. The resultant higher population density in urban areas fuels the demand for courier services, given the increased shipment volume. As of April 2022, the World Economic Forum reported that over 4.3 billion people, constituting 55% of the world's population, resided in urban settings, with expectations that this figure will reach 80% by 2050. Thus, the ongoing trend of urbanization is a driving force behind the growth of the domestic couriers market.

The E-locker delivery system is a computerized electronic locker system designed to enhance the security of parcel delivery, retrieval, or recovery. Each locker station typically comprises individual lockers of varying sizes, each equipped with an electronically controlled release-operated door latch. The locker station is connected to an internal computer through an input/output device(s). This system is particularly well-suited for applications such as apartments, dormitories, businesses, and other settings that involve continuous package and parcel deliveries. For example, Packcity is an automated electronic locker system that securely stores and distributes inbound parcels, notifies recipients of parcel arrivals, and facilitates 24/7 collections. Packcity efficiently manages the storage and distribution of a high volume of incoming parcels, providing an easy-to-use interface for recipients to track and be informed about their parcels. Given that the E-locker delivery system addresses the challenge of increasing parcel deliveries, it is anticipated to be a significant trend driving the domestic courier market.

Key players in the domestic couriers market are investing in cutting-edge platforms, such as Delhivery One, to expand their global presence and gain a competitive advantage. Delhivery One is a digital shipping platform offering integrated logistics support and services for Small and Medium Enterprises (SMEs) and Direct-to-Consumer (D2C) brands. In October 2022, Delhivery Limited, an India-based logistics provider for e-commerce companies, launched Delhivery One. This new digital shipping platform aims to provide logistics support to SMEs and D2C brands across the country, integrating post-purchase communication, analytics, international shipping, one-click interaction with sales channels, Non-Delivery Report (NDR) administration, and other shipping services.

In August 2021, Delhivery Limited acquired Spoton Logistics Private Limited, an India-based logistics and supply chain solutions company, for $200 million. This acquisition strengthens Delhivery's business-to-business delivery capabilities, end-to-end supply chain services, employee strength, and warehousing services, reinforcing its position in the logistics industry. Spoton Logistics Private Limited specializes in the packaging and delivery of domestic and international courier deliveries.

Major companies operating in the domestic couriers market report are United Parcel Service Inc., FedEx Corporation, China Post, Royal Mail, United States Postal Service, Canada Post Corporation, SF Express Co. Ltd., DHL Express, Yunda Holding Co., Ltd., Shanghai YTO Express (Logistics) Co. Ltd., E-com Express, Ekart Logistics, Blue Dart, Delhivery, Aramex, Sagawa Express Co. Ltd., Japan Post Co. Ltd., Toll Holdings Limited, Australia Postal Corporation, Hong Kong Post, TTK Express, ZTO Express Co. Ltd., BEST Express, City Of London Courier Ltd., G L C Domestic & Worldwide Ltd., ACE Sameday Couriers, Aplin International, Deutsche Post AG, Brennan Express Haulage Ltd., FedEx Global, M&M Transport Services Inc., TFA Logistics & Distribution, Joore Couriers, Grist99 Sp. Z O.O., Dsv Road D.O.O.Serbia, NTG Lithuania UAB, ACS Courier, Russian Post JSC, Purolator Inc., Servicio Continental de Mensajeria SA de CV, DHL (Mexico), ODM Express, OnTrac Inc., LaserShip Inc., United States Courier Services, Dwarka Courier (Brazil), DHL (Peru), FedEx Express (TNT Argentina), Skynet Worldwide Express (Peru), UPS Courier Service, ZIM Integrated Shipping Services Ltd. (Venezuela), ProntoCargo, Mandaê, Correios, Dubai Courier Services LLC, Continental Courier Services LLC, Max Express Courier Services LLC, Posta Plus, Fly Express Courier Services, DTDC UAE, ABC Cargo, Emirates Post Group, Century Express, Saudi Post, Israel Post company, Fetchr, The Courier Guy, Globeflight Worldwide Express, Zenith Carex International Limited, Red Star Express Plc, Jet Express, Aerospeed Couriers, Dawn Wing, CourierPlus Nigeria, ACE (Africa Courier Express), Mambo Express Courier Ltd., Fargo Courier Ltd., Eagle Express Limited, Advanced Courier & Logistics Ltd., DHL International (Nigeria) Ltd.

Domestic couriers specialize in providing shipping services for small packages and parcels within metropolitan areas and urban centers of a country. Their primary goal is to ensure the prompt delivery of small parcels and documents, minimizing the risk of loss, and offering enhanced security compared to alternative shipping methods, thereby contributing to improved customer satisfaction.

The domestic courier market, as detailed in this report, is categorized by type into ground, express, and deferred services. Express domestic couriers represent the swiftest shipping option, with customers incurring an additional cost for delivery within a timeframe ranging from 24 to 72 hours. The segmentation also includes applications, dividing the market into business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C). Furthermore, the market is classified by end-users, encompassing BFSI, wholesale and retail trade, construction, manufacturing, and other sectors.

The domestic couriers market research report is one of a series of new reports that provides domestic couriers market statistics, including domestic couriers industry global market size, regional shares, competitors with a domestic couriers market share, detailed domestic couriers market segments, market trends and opportunities, and any further data you may need to thrive in the domestic couriers industry. This domestic couriers market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Asia-Pacific was the largest region in the domestic couriers market in 2023. North America was the second largest region in the global domestic couriers market share. The regions covered in the domestic couriers market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the domestic couriers market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The domestic couriers market includes revenues earned by entities by providing shipping services for small parcels, documents, and other products that can be delivered through online shopping platforms. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.


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