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Employee Experience Management Market by Offering (Software, Services), Standalone Software (Employee Survey & Feedback, Employee Engagement, Employee Recognition & Rewards), Industry (BFSI, Healthcare, IT & ITeS) and Region - Forecast to 2028

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    Report

  • 210 Pages
  • January 2024
  • Region: Global
  • Markets and Markets
  • ID: 5940284
Description Jump to:
The employee experience management market is estimated to be USD 6.8 billion to USD 11.1 billion at a CAGR of 10.2% from 2023 to 2028. Giving employees authority and empowerment unleashes their hidden potential. It allows them to go beyond routine tasks and become experts in what they do. When people are free to make decisions and take ownership, they transform from just 'doing' tasks to confident decision-makers. This increase in engagement and productivity makes the workplace a platform for innovation and excellence. Empowered employees are not just workers; they are invested partners who contribute to success through their initiative, making the workplace a better environment.

By software, standalone software segment to contribute the largest market share in the employee experience management market during the forecast period

Standalone software for managing employee experience refers to a dedicated and independent software solution that specifically focuses on enhancing the overall employee experience within an organization. These software solutions are separate from broader Human Resources Management Software (HRMS) or Enterprise Resource Planning (ERP) suites. The standalone employee experience management software operates independently and aims to improve employee engagement, satisfaction, and well-being. These software solutions are designed to streamline and optimize processes, fostering a positive and engaging work environment. Standalone employee experience management software typically addresses critical elements such as communication, feedback, recognition, and collaboration, offering organizations the flexibility to tailor solutions to their specific needs.

Asia Pacific will register the highest growth rate during the forecast period

The Asia Pacific region is set to undergo significant growth opportunities in the coming years, with countries like India, China, Australia, and New Zealand expected to experience high growth rates. Fueled by robust economies and a burgeoning young workforce, there is a heightened demand for skilled talent. In response, companies are strategically investing in employee experience management strategies to attract and retain top professionals. From the bustling metropolises of Tokyo and Shanghai to the dynamic tech hubs of Bangalore and Melbourne, the adoption of employee experience management is on the rise. Recognizing the pivotal role of employee experience management in this fiercely competitive market, companies are not only focusing on competitive compensation but also emphasizing career development opportunities and prioritizing employee well-being.

Breakdown of Primaries

The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows:

  • By Company Type: Tier 1 - 25%, Tier 2 - 40%, and Tier 3 - 35%
  • By Designation: C-level - 45%, D-level - 35%, and Managers - 20%
  • By Region: North America - 40%, Europe - 35%, Asia Pacific - 20%, ROW - 5%.
The major players in the employee experience management market are Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the employee experience management market.

Research Coverage

The market study covers the employee experience management market size across different segments. It aims to estimate the market size and the growth potential across different segments, including offering (software (integrated software and standalone software) and services), industries, and regions. The study includes an in-depth competitive analysis of the leading market players, their company profiles, key observations related to product and business offerings, recent developments, and market strategies.

Key Benefits of Buying the Report

The report will help the market leaders/new entrants with information on the closest approximations of the global employee experience management market's revenue numbers and subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. Moreover, the report will provide insights for stakeholders to understand the market's pulse and provide them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

  • Analysis of key drivers (escalating demand for real-time performance management, enhancing employee experience through seamless technology integration), restraints (budget constraints, data privacy concerns), opportunities (reduced burnout and increased well-being, talent attraction and retention) and challenges (remote workers pose unique hurdles for organizations and the quest to elevate employee productivity within the organizational framework) influencing the growth of the employee experience management market.
  • Product Development/Innovation: Detailed insights on upcoming technologies, research and development activities, and new product and service launches in the employee experience management market.
  • Market Development: Comprehensive information about lucrative markets - the report analyses the employee experience management market across various regions.
  • Market Diversification: Exhaustive information about new products and services, untapped geographies, recent developments, and investments in the employee experience management market.
  • Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US).

Table of Contents

1 Introduction
1.1 Study Objectives
1.2 Market Definition
1.3 Study Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.3.3 Inclusions & Exclusions
1.4 Years Considered
1.5 Currency Considered
Table 1 USD Exchange Rates, 2020-2022
1.6 Stakeholders
1.7 Recession Impact
2 Research Methodology
2.1 Research Data
Figure 1 Employee Experience Management Market: Research Design
2.1.1 Secondary Data
2.1.1.1 Primary Data from Secondary Sources
2.1.2 Primary Data
2.1.2.1 Primary Interviews with Experts
2.1.2.2 List of Key Primary Interview Participants
2.1.2.3 Breakdown of Primaries
2.1.2.4 Key Data from Primary Sources
2.1.2.5 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.1.1 Approach for Capturing the Market Share Using the Bottom-Up Analysis (Demand Side)
Figure 2 Bottom-Up Approach
Figure 3 Market Size Estimation Methodology, Bottom-Up (Supply Side): Collective Revenue from Software and Services of Employee Experience Management Market
2.2.2 Top-Down Approach
2.2.2.1 Approach for Capturing the Market Share Using Top-Down Analysis (Supply Side)
Figure 4 Top-Down Approach
2.2.3 Employee Experience Management Market Estimation: Demand-Side Analysis
Figure 5 Market Size Estimation Methodology: Demand-Side Analysis
2.2.4 Employee Experience Management Market Estimation: Supply-Side Analysis
Figure 6 Market Size Estimation Methodology: Supply-Side Analysis
2.3 Market Breakdown and Data Triangulation
Figure 7 Data Triangulation
2.4 Research Assumptions
2.5 Risk Assessment
2.6 Limitations
2.7 Impact of Recession on Employee Experience Management Market
3 Executive Summary
Figure 8 Employee Experience Management Market, 2021-2028 (USD Million)
4 Premium Insights
4.1 Employee Experience Management Market Overview
Figure 9 Alignment of Employee Values and Company Vision to Drive Market Growth
4.2 Employee Experience Management Market, by Offering
Figure 10 Services Segment to Register Higher Growth Rate During Forecast Period
4.3 Employee Experience Management Market, by Standalone Software
Figure 11 Employee Engagement Segment Estimated to Lead Market in 2023
4.4 Employee Experience Management Market, by Industry
Figure 12 IT & ITeS Segment to Lead Market During Forecast Period
4.5 North America: Employee Experience Management Market, by Offering and Top 3 Industries, 2023
Figure 13 Software and IT & ITeS to Account for Largest Market in 2023
5 Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
Figure 14 Drivers, Restraints, Opportunities, and Challenges: Employee Experience Management Market
5.2.1 Drivers
5.2.1.1 Escalating Demand for Real-Time Performance Management
5.2.1.2 Enhancing Employee Experience Through Seamless Technology Integration
5.2.2 Restraints
5.2.2.1 Budget Constraints
5.2.2.2 Data Privacy Concerns
5.2.3 Opportunities
5.2.3.1 Reduced Burnout and Increased Well-Being
5.2.3.2 Talent Attraction and Retention
5.2.4 Challenges
5.2.4.1 Remote Workers to Pose Unique Hurdles for Organizations
5.2.4.2 Quest to Elevate Employee Productivity Within Organizational Framework
5.3 Value Chain Analysis
Figure 15 Employee Experience Management Market: Value Chain Analysis
5.4 Ecosystem
Figure 16 Key Players in Employee Experience Management Market Ecosystem
Table 2 Ecosystem Analysis: Employee Experience Management Market
5.5 Technology Analysis
5.5.1 Key Technologies
5.5.1.1 Artificial Intelligence (AI) & Machine Learning (ML)
5.5.1.2 Internet of Things (IoT)
5.5.2 Adjacent Technologies
5.5.2.1 Blockchain
5.5.3 Complementary Technologies
5.5.3.1 Data & Analytics
5.5.3.2 Text Analytics and Sentiment Analysis
5.6 Porter's Five Forces Analysis
Figure 17 Porter's Five Forces Analysis: Employee Experience Management Market
Table 3 Impact of Porter's Five Forces on Employee Experience Management Market
5.6.1 Intensity of Competitive Rivalry
5.6.2 Bargaining Power of Suppliers
5.6.3 Bargaining Power of Buyers
5.6.4 Threat of Substitutes
5.6.5 Threat of New Entrants
5.7 Business Model
5.7.1 Brief History of Employee Experience Management Solutions
Figure 18 Evolution of Employee Experience Management Solutions
5.7.1.1 Early 2000S
5.7.1.2 2010S
5.7.1.3 2020S
5.7.1.4 Present
Figure 19 Employee Experience Management Tools, Frameworks, and Techniques
5.8 Impact of Employee Experience Management on Adjacent Niche Technologies
5.8.1 Human Resources Information Systems (Hris)
5.8.2 Artificial Intelligence (AI) and Predictive Analytics
5.8.3 Employee Onboarding Solutions
5.8.4 Workforce Planning Tools
5.8.5 Employee Engagement Platforms
5.8.6 Internal Communication Tools
5.8.7 Learning and Development Technologies
5.9 Future of Employee Experience Management Market Landscape
5.10 Trends/Disruptions Impacting Customers’ Businesses
Figure 20 Revenue Shift in Employee Experience Management Market
5.11 Best Practices of Employee Experience Management
5.12 Use Cases
5.12.1 Case Study 1: SAP Helped Akt Global Build Engaging Digital Work Experience for Remote Workforce
5.12.2 Case Study 2: Sharesies Built Thriving Feedback-Driven, High-Performing Culture with Culture Amp
5.12.3 Case Study 3: New Sun Life Enhanced Employee Experience Using Workday
5.12.4 Case Study 4: Pca Group Enhanced Employee Experience Using Clearcompany
5.13 Pricing Analysis
5.13.1 Average Selling Price Trend of Key Players, by Solution
Figure 21 Average Selling Price Trend of Key Players, by Solution (USD Per User/Year)
Table 4 Average Selling Price Trend of Key Players, by Solution (USD Per User/Year)
5.13.2 Indicative Pricing Analysis of Employee Experience Management Key Players
Table 5 Indicative Pricing Analysis of Employee Experience Management
5.14 Patent Analysis
5.14.1 Methodology
Figure 22 List of Major Patents for Employee Experience Management
Table 6 List of Major Patents
5.15 Regulatory Landscape
5.15.1 Regulatory Bodies, Government Agencies, and Other Organizations
Table 7 North America: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 8 Europe: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 9 Asia-Pacific: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 10 Middle East & Africa: List of Regulatory Bodies, Government Agencies, and Other Organizations
Table 11 Latin America: List of Regulatory Bodies, Government Agencies, and Other Organizations
5.15.1.1 North America
5.15.1.1.1 US
5.15.1.1.2 Canada
5.15.1.2 Europe
5.15.1.3 Asia-Pacific
5.15.1.3.1 China
5.15.1.3.2 India
5.15.1.3.3 Australia
5.15.1.3.4 Japan
5.15.1.4 Middle East & Africa
5.15.1.4.1 UAE
5.15.1.4.2 KSA
5.15.1.4.3 South Africa
5.15.1.5 Latin America
5.15.1.5.1 Brazil
5.15.1.5.2 Mexico
5.16 Key Stakeholders and Buying Criteria
5.16.1 Key Stakeholders in Buying Process
Figure 23 Influence of Stakeholders on Buying Process for Industry
Table 12 Influence of Stakeholders on Buying Process for Key Industries (%)
5.16.2 Buying Criteria
Figure 24 Key Buying Criteria for Key Industries
Table 13 Key Buying Criteria for Key Industries
5.17 Key Conferences & Events, 2024
Table 14 Detailed List of Conferences & Events, 2024
6 Employee Experience Management Market, by Offering
6.1 Introduction
6.1.1 Offering: Employee Experience Management Market Drivers
Figure 25 Services Segment to Grow at Higher CAGR During Forecast Period
Table 15 Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 16 Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
6.2 Software
6.2.1 Optimizing Overall Employee Journey with Employee Engagement Software to Drive Market Growth
Figure 26 Standalone Segment to Account for Larger Market Size During Forecast Period
Table 17 Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 18 Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 19 Software: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 20 Software: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.2 Integrated Software
Table 21 Integrated Software: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 22 Integrated Software: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3 Standalone Software
Figure 27 Employee Engagement Segment to Account for Largest Market Size During Forecast Period
Table 23 Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 24 Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 25 Standalone Software: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 26 Standalone Software: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3.1 Employee Survey & Feedback
Table 27 Employee Survey & Feedback: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 28 Employee Survey & Feedback: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3.2 Employee Engagement
Table 29 Employee Engagement: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 30 Employee Engagement: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3.3 Employee Recognition & Rewards
Table 31 Employee Recognition & Rewards: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 32 Employee Recognition & Rewards: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3.4 Employee Performance Management
Table 33 Employee Performance Management: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 34 Employee Performance Management: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.2.3.5 Other Standalone Software
Table 35 Other Standalone Software: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 36 Other Standalone Software: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.3 Services
6.3.1 Services to Help Create Positive and Engaging Work Environment
Table 37 Services: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 38 Services: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
6.3.2 Integration & Implementation
6.3.3 Support & Maintenance
6.3.4 Training & Development
7 Employee Experience Management Market, by Industry
7.1 Introduction
7.1.1 Industry: Employee Experience Management Market Drivers
Figure 28 IT & ITeS Segment to Account for Largest Market Size During Forecast Period
Table 39 Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 40 Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
7.2 BFSI
7.2.1 Employee Experience Management to Help Create Transparent and Ethical Work Environment in BFSI Industry
Table 41 BFSI: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 42 BFSI: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.3 Healthcare
7.3.1 Culture of Compassion and Collaboration Enabled by Employee Experience Management in Healthcare to Drive Market Growth
Table 43 Healthcare: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 44 Healthcare: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.4 IT & ITeS
7.4.1 Flexible Work Arrangements and Recognition for Achievements Key to Keeping Employees Satisfied in IT & ITeS Sector
Table 45 IT & ITeS: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 46 IT & ITeS: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.5 Telecom
7.5.1 Opportunities for Career Growth, and Mentorship Initiatives Central to Retaining Top Talent in Telecom Industry
Table 47 Telecom: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 48 Telecom: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.6 Government
7.6.1 Governments Leveraging Digital Tools to Enhance Efficiency
Table 49 Government: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 50 Government: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.7 Manufacturing
7.7.1 Recognition Programs and Contributions to Continuous Improvement Efforts to Drive Growth in Manufacturing Industry
Table 51 Manufacturing: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 52 Manufacturing: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
7.8 Other Industries
Table 53 Other Industries: Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 54 Other Industries: Employee Experience Management Market, by Region, 2023-2028 (USD Million)
8 Employee Experience Management Market, by Region
8.1 Introduction
Figure 29 Asia-Pacific to Register Highest CAGR During Forecast Period
Table 55 Employee Experience Management Market, by Region, 2018-2022 (USD Million)
Table 56 Employee Experience Management Market, by Region, 2023-2028 (USD Million)
8.2 North America
8.2.1 North America: Employee Experience Management Market Drivers
8.2.2 North America: Recession Impact
Figure 30 North America: Market Snapshot
Table 57 North America: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 58 North America: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 59 North America: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 60 North America: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 61 North America: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 62 North America: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 63 North America: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 64 North America: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 65 North America: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 66 North America: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.2.3 US
8.2.3.1 Need for Insights into Employee Engagement and Challenges in US to Drive Market Growth
Table 67 US: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 68 US: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 69 US: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 70 US: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 71 US: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 72 US: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 73 US: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 74 US: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.2.4 Canada
8.2.4.1 Elevating Success with Growing Investments in Employee Experience Management to Drive Market Growth in Canada
Table 75 Canada: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 76 Canada: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 77 Canada: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 78 Canada: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 79 Canada: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 80 Canada: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 81 Canada: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 82 Canada: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.3 Europe
8.3.1 Europe: Employee Experience Management Market Drivers
8.3.2 Europe: Recession Impact
Table 83 Europe: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 84 Europe: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 85 Europe: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 86 Europe: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 87 Europe: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 88 Europe: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 89 Europe: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 90 Europe: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 91 Europe: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 92 Europe: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.3.3 UK
8.3.3.1 Prioritizing Employee Experience in UK Amidst Skills Shortage to Drive Market Growth
Table 93 UK: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 94 UK: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 95 UK: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 96 UK: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 97 UK: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 98 UK: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 99 UK: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 100 UK: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.3.4 Italy
8.3.4.1 Majority of Italian Employees Expressing Their Commitment to Stay to Fuel Growth
Table 101 Italy: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 102 Italy: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 103 Italy: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 104 Italy: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 105 Italy: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 106 Italy: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 107 Italy: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 108 Italy: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.3.5 Germany
8.3.5.1 Evolving Work Culture and Engagement Trends in Germany to Drive Market Growth
8.3.6 France
8.3.6.1 France's Priority to Improve Employee Well-Being to Fuel Market Growth
8.3.7 Spain
8.3.7.1 Technology to Play Pivotal Role in Spain's Employee Experience Management Efforts
8.3.8 Rest of Europe
8.4 Asia-Pacific
8.4.1 Asia-Pacific: Employee Experience Management Market Drivers
8.4.2 Asia-Pacific: Recession Impact
Figure 31 Asia-Pacific: Market Snapshot
Table 109 Asia-Pacific: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 110 Asia-Pacific: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 111 Asia-Pacific: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 112 Asia-Pacific: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 113 Asia-Pacific: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 114 Asia-Pacific: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 115 Asia-Pacific: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 116 Asia-Pacific: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 117 Asia-Pacific: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 118 Asia-Pacific: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.4.3 China
8.4.3.1 Government Policies and Regulations to Play Crucial Role in Shaping Employee Experience Management Strategies
Table 119 China: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 120 China: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 121 China: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 122 China: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 123 China: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 124 China: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 125 China: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 126 China: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.4.4 India
8.4.4.1 Integration of AI and Advanced Technologies to Reshape Employee Experience Landscape in India
Table 127 India: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 128 India: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 129 India: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 130 India: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 131 India: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 132 India: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 133 India: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 134 India: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.4.5 Japan
8.4.5.1 Aging Population and Evolving Work Preferences to Fuel Employee Experience Management in Japan
8.4.6 Australia & New Zealand
8.4.6.1 Robust Investments in Employee Development and Well-Being Initiatives to Drive Market Growth
8.4.7 Rest of Asia-Pacific
8.5 Middle East & Africa
8.5.1 Middle East & Africa: Employee Experience Management Market Drivers
8.5.2 Middle East & Africa: Recession Impact
Table 135 Middle East & Africa: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 136 Middle East & Africa: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 137 Middle East & Africa: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 138 Middle East & Africa: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 139 Middle East & Africa: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 140 Middle East & Africa: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 141 Middle East & Africa: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 142 Middle East & Africa: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 143 Middle East & Africa: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 144 Middle East & Africa: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.5.3 GCC Countries
Table 145 GCC Countries: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 146 GCC Countries: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 147 GCC Countries: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 148 GCC Countries: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 149 GCC Countries: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 150 GCC Countries: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 151 GCC Countries: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 152 GCC Countries: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 153 GCC Countries: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 154 GCC Countries: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.5.3.1 UAE
8.5.3.1.1 Technological Advancements and Growing Economy to Drive Employee Experience Management in UAE
8.5.3.2 KSA
8.5.3.2.1 Growing Population and Expanding Urban Centers to Drive Market in KSA
8.5.3.3 Rest of GCC Countries
8.5.4 South Africa
8.5.4.1 Prioritizing Employee Well-Being & Rising Adoption of Flexible Work Arrangements to Drive Market
8.5.5 Rest of Middle East & Africa
8.6 Latin America
8.6.1 Latin America: Employee Experience Management Market Drivers
8.6.2 Latin America: Recession Impact
Table 155 Latin America: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 156 Latin America: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 157 Latin America: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 158 Latin America: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 159 Latin America: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 160 Latin America: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 161 Latin America: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 162 Latin America: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
Table 163 Latin America: Employee Experience Management Market, by Country, 2018-2022 (USD Million)
Table 164 Latin America: Employee Experience Management Market, by Country, 2023-2028 (USD Million)
8.6.3 Brazil
8.6.3.1 Digital Transformation in Brazil to Drive Market
Table 165 Brazil: Employee Experience Management Market, by Offering, 2018-2022 (USD Million)
Table 166 Brazil: Employee Experience Management Market, by Offering, 2023-2028 (USD Million)
Table 167 Brazil: Employee Experience Management Market, by Software, 2018-2022 (USD Million)
Table 168 Brazil: Employee Experience Management Market, by Software, 2023-2028 (USD Million)
Table 169 Brazil: Employee Experience Management Market, by Standalone Software, 2018-2022 (USD Million)
Table 170 Brazil: Employee Experience Management Market, by Standalone Software, 2023-2028 (USD Million)
Table 171 Brazil: Employee Experience Management Market, by Industry, 2018-2022 (USD Million)
Table 172 Brazil: Employee Experience Management Market, by Industry, 2023-2028 (USD Million)
8.6.4 Mexico
8.6.4.1 Mexico's Workforce and Imperative of Employee Experience Management to Drive Market Growth
8.6.5 Rest of Latin America
9 Competitive Landscape
9.1 Introduction
9.2 Key Player Strategies/Right to Win
Table 173 Overview of Strategies Deployed by Key Employee Experience Management Technology Vendors
9.3 Revenue Analysis
Figure 32 Revenue Analysis for Key Companies in Past 5 Years
9.4 Market Share Analysis
Figure 33 Share of Leading Companies in Employee Experience Management Market
Table 174 Employee Experience Management Market: Degree of Competition
9.5 Company Evaluation Matrix
9.5.1 Stars
9.5.2 Emerging Leaders
9.5.3 Pervasive Players
9.5.4 Participants
Figure 34 Employee Experience Management Market: Company Evaluation Matrix, 2022
9.5.5 Employee Experience Management Market: Company Footprint
Table 175 Company Footprint Fo Key Plyers
Table 176 Offering Footprint
Table 177 Industry Footprint
Table 178 Region Footprint
9.6 Startup/SME Evaluation Matrix, 2022
9.6.1 Progressive Companies
9.6.2 Responsive Companies
9.6.3 Dynamic Companies
9.6.4 Starting Blocks
Figure 35 Employee Experience Management Market: Startup/SME Evaluation Matrix, 2022
9.6.5 Competitive Benchmarking
Table 179 Employee Experience Management Market: Detailed List of Key Startups/SMEs
Table 180 Employee Experience Management Market: Competitive Benchmarking of Key Startups/SMEs
9.7 Ranking of Key Market Players in Employee Experience Management Market, 2022
Figure 36 Ranking of Key Employee Experience Management Vendors, 2022
9.8 Competitive Scenario
9.8.1 Product Launches
Table 181 Employee Experience Management Market: Product Launches, 2019-2022
9.8.2 Deals
Table 182 Employee Experience Management Market: Deals, 2020-2022
9.9 Employee Experience Management Product Benchmarking
9.9.1 Prominent Employee Experience Management Solutions
Table 183 Comparative Analysis of Prominent Employee Experience Management Solutions
9.9.1.1 Culture Amp Employee Experience Platform
9.9.1.2 Workleap Officevibe
9.9.1.3 Qualtrics Employee Experience
9.9.1.4 Workday Employee Experience
9.10 Valuation and Financial Metrics of Key Employee Experience Management Vendors
Figure 37 Valuation and Financial Metrics of Key Employee Experience Management Vendors
10 Company Profiles
10.1 Major Players
(Business Overview, Products /Solutions/Services Offered, Recent Developments, Analyst's View, Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats)*
10.1.1 Qualtrics
Table 184 Qualtrics: Business Overview
Table 185 Qualtrics: Products/Solutions/Services Offered
Table 186 Qualtrics: Deals
10.1.2 SAP
Table 187 SAP: Business Overview
Figure 38 SAP: Company Snapshot
Table 188 SAP: Products/Solutions/Services Offered
Table 189 SAP: Deals
10.1.3 Oracle
Table 190 Oracle: Business Overview
Figure 39 Oracle: Company Snapshot
Table 191 Oracle: Products/Solutions Offered
Table 192 Oracle: Deals
10.1.4 Microsoft
Table 193 Microsoft: Business Overview
Figure 40 Microsoft: Company Snapshot
Table 194 Microsoft: Products/Solutions/Services Offered
Table 195 Microsoft: Product Launches
Table 196 Microsoft: Deals
10.1.5 Workday
Figure 41 Workday: Company Snapshot
Table 197 Workday: Business Overview
Table 198 Workday: Products/Solutions/Services Offered
Table 199 Workday: Deals
10.1.6 Zoom Video Communications
Table 200 Zoom Video Communications: Business Overview
Figure 42 Zoom Video Communications: Company Snapshot
Table 201 Zoom Video Communications: Products/Solutions/Services Offered
Table 202 Zoom Video Communications: Deals
10.1.7 Zoho Corporation
Table 203 Zoho Corporation: Business Overview
Table 204 Zoho Corporation: Products/Solutions/Services Offered
Table 205 Zoho Corporation: Deals
10.1.8 Culture Amp
Table 206 Culture Amp: Business Overview
Table 207 Culture Amp: Products/Solutions Offered
Table 208 Culture Amp: Deals
10.1.9 Achievers
Table 209 Achievers: Business Overview
Table 210 Achievers: Products/Solutions/Services Offered
Table 211 Achievers: Deals
10.1.10 Workleap
Table 212 Workleap: Business Overview
Table 213 Workleap: Products/Solutions/Services Offered
Table 214 Workleap: Deals
10.1.11 Surveysparrow
10.1.12 15Five
10.1.13 Awardco
10.1.14 Vantage Circle
10.2 Startups/SMEs
10.2.1 Quantum Workplace
10.2.2 Clearcompany
10.2.3 Jostel
10.2.4 Kudos
10.2.5 Lattice
10.2.6 Bonusly
10.2.7 Motivosity
10.2.8 Worktango
10.2.9 Blink
10.2.10 Mo
10.2.11 Pixida
*Details on Business Overview, Products /Solutions/Services Offered, Recent Developments, Analyst's View, Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats Might Not be Captured in Case of Unlisted Companies
11 Adjacent/Related Markets
11.1 Introduction to Adjacent Markets
Table 215 Adjacent Markets and Forecasts
11.2 Limitations
11.3 Workforce Management
11.3.1 Workforce Management Market, by Component
Table 216 Workforce Management Market, by Component, 2018-2025 (USD Million)
Table 217 Solutions: Workforce Management Market, by Region, 2018-2025 (USD Million)
Table 218 Services: Workforce Management Market, by Region, 2018-2025 (USD Million)
11.3.2 Workforce Management Market, by Solution
Table 219 Workforce Management Market, by Solution, 2018-2025 (USD Million)
11.3.3 Workforce Management Market, by Service
Table 220 Workforce Management Market, by Service, 2018-2025 (USD Million)
11.3.4 Workforce Management Market, by Development Type
Table 221 Workforce Management Market, by Deployment Type, 2018-2025 (USD Million)
11.3.5 Workforce Management Market, by Organization Size
Table 222 Workforce Management Market, by Organization Size, 2018-2025 (USD Million)
11.3.6 Workforce Management Market, by Vertical
Table 223 Workforce Management Market, by Vertical, 2018-2025 (USD Million)
11.4 HR Analytics Market
11.4.1 Market Definition
11.4.2 HR Analytics Market, by Component
Table 224 HR Analytics Market, by Component, 2017-2024 (USD Million)
Table 225 Solutions: HR Analytics Market, by Region, 2017-2024 (USD Million)
Table 226 Services: HR Analytics Market, by Region, 2017-2024 (USD Million)
11.4.3 HR Analytics Market, by Service
Table 227 Services: HR Analytics Market, by Type, 2017-2024 (USD Million)
11.4.4 HR Analytics Market, by Application Area
Table 228 HR Analytics Market, by Application Area, 2017-2024 (USD Million)
11.4.5 HR Analytics Market, by Organization Size
Table 229 HR Analytics Market, by Organization Size, 2017-2024 (USD Million)
11.4.6 HR Analytics Market, by Deployment Type
Table 230 HR Analytics Market, by Deployment Type, 2017-2024 (USD Million)
11.4.7 HR Analytics Market, by Vertical
Table 231 HR Analytics Market, by Vertical, 2017-2024 (USD Million)
12 Appendix
12.1 Discussion Guide
12.2 Knowledgestore: The Subscription Portal
12.3 Customization Options

Companies Mentioned

  • Qualtrics
  • SAP
  • Oracle
  • Microsoft
  • Workday
  • Zoom Video Communications
  • Zoho Corporation
  • Culture Amp
  • Achievers
  • Workleap
  • Surveysparrow
  • 15Five
  • Awardco
  • Vantage Circle
  • Quantum Workplace
  • Clearcompany
  • Jostel
  • Kudos
  • Lattice
  • Bonusly
  • Motivosity
  • Worktango
  • Blink
  • Mo
  • Pixida

Table Information

Report AttributeDetails
No. of Pages210
PublishedJanuary 2024
Forecast Period2023 - 2028
Estimated Market Value ( USD ) in 2023 $ 6.8 Billion
Forecasted Market Value ( USD ) by 2028 $ 11.1 Billion
Compound Annual Growth Rate10.2%
Regions CoveredGlobal
No. of Companies Mentioned25

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